Airport Valet Parking
0.1 Miles from BUF airport
Outdoor: Valet
(942 Reviews)
9 Mins Avg Shuttle Wait
$6.50
Daily Rate
Daily Rate
Price Breakdown
Outdoor Valet X 1
Service Fee
Estimate Tax & Fee
Service Fee
Estimate Tax & Fee
$6.50
$0.00
$0.83
$0.00
$0.83
Total
Deposit Due
Pay at Lot
Deposit Due
Pay at Lot
$7.33
$6.50
$0.83
$6.50
$0.83
Description
Closest lot to/from Canada & the Buffalo Niagara International Airport.
FREE valet service from your car door to the airport, FREE baggage assistance, a well-lit, safe secure and 24/7 monitored lot & a warm/ice-free car in the winter or a nice/cool car in the summer! Serving you for 15 years and counting!
Earn FREE parking days! Find out how when you park with us.
Look for the Budget Rent a Car & Airport Valet Parking sign approx. 100 ft. after the end of the 33 East on Genesee Street directly across from the airport on your right hand side!
Photo
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Customer Reviews (942 reviews)
Wait time
verified customer
We were disappointed that we had to wait an unusually long time for the shuttle. Everything else about the parking experience was a okay.
Excellent service
verified customer
Excellent
Great service and convenience
verified customer
First time user and we will be back. The location is very convenient and the whole process worked perfectly.
I love the idea that the car is secured and the only people with access are employees.
No door dings like in other parking lots.
I will be back
Good Job
verified customer
Good Job
Awesome
verified customer
Absolutely AWESOME! Will be using you guys from NOW ON!
Airport Valet Parking
verified customer
excellent service as usual!
Bit of a wait
verified customer
Very nice staff. Took good care of my car and had it pulled out front when the shuttle brought us back. Wait was a little longer than I would have liked.
One less worry when traveling
verified customer
Traveling as a single mom with a 5 yr old child is hard enough so I am glad that didn't have to worry about getting rides to and from the airport or having the stress and cost of taking a cab.
I appreciated the van carrying our luggage and being right there when we needed a ride back to our car late at night. The driver was organized and very friendly. I would recommend them to all my friends. One less thing to worry about when traveling with a child.
Excellent service
verified customer
Well organized, helpful, professional staff. Virtually no waiting for driving to the airport, 12-14 minutes waiting for pickup upon arrival at the Buffalo airport.
gettign to the shuttle
verified customer
The whole valet process is wonderful! Handover my keys, get driven right to departures, call from my cell when I arrive and find the shuttle.
Biggest problem was trying to walk down that center median to the valet shuttle while everyone else for the Airport parking shuttle blocked the median. At one point I had to step onto the roadway to get by them! I could see the valet shuttle and did not want it to leave without me.
Good service
verified customer
I have used Airport Valet Parking for years and appreciate the helpfulness of the employees and the convenience of having my car ready to go when I arrive at the parking lot. It's especially nice in winter when the snow is cleaned off the car. Also, I feel confident the car is being watched while in the lot. I have used the airport long term parking lot and didn't feel the same sense of security when I parked there.
awsome
verified customer
The shuttle worked perfect,it was so conveiniant and easy we will do it again thank you
You will have repeat business
verified customer
The best thing about using Airport parking was that the car was already running when we got there so it was toasty warm.
good
verified customer
No problems. Car was ready to go when we got there which was great.
verified customer
This is the second time we used airport valet parking in a month and I am very happy with all the staff we have encountered. Everything was perfect. we will be using them alot as we travel alot. The only thing that didn't work was the online booking. I had a 25% disc they emailed us but when i got all done it did not apply the disc.
Best out there!!!
registered customer
I've parked here many times! Love that they park your car and bring it up front ready and all warmed up! Shuttle is always on time and people are pleasant!!!!
verified customer
Everyone was very friendly and help full. There was no wait time dropping or picking car off. It was nice to not have to scrape or wait for our car to warm up. We will be using them in the future. Also like how close to the airport they are.
Great Service
verified customer
Freindly quick and easy
great
verified customer
going to use service from now on
mrs
verified customer
we enjoyed the service and will recommend it to others looking to park hassle free
Stress Free Travel
verified customer
I love using Airport Valet. I have been parking here when I travel for the past 4 years+. The price is reasonable and it makes traveling so easy. I waited longer than usual for the shuttle to pick me for this last trip . . . but when I got back to my car to find all the snow off of it and warm and toasty for me to get into I quickly forgot about the wait.
Christmas Day Pickup
verified customer
First time we had used this company. Great service- quick and easy to notify that your arrival was in- can call, text- vehicle waiting by the customer service counter already running and warming up- beats digging a vehicle out at night in the snow and having to start the ride home in an ice cold vehicle. Will use again!
Review
verified customer
WEll everything was going very well and then I walked out to the car and found it not cleaned inside. I had requested and paid for interior/exteriour cleaning. However all they did was wash it outside. I was so disappointed as I had been really looking forward to that service. They did reverse the extra charge (but not the car wash and I would have never have ordered that without the inside. Because I am Canadian this mistake of your's cost me $8 in exchange. Not enough to discourage us from parking there again, but very costly and disappointing.
Thank you for your review
anonymous customer
Thank you for your review and for choosing Airport Valet Parking! We are so happy to hear that your trip went smoothly and that we helped and if we could do something about Buffalo's weather, we definitely would! :) Thank you for being such a loyal customer and for using us again, we appreciate it! We look forward to seeing you soon and we hope that you have a happy holiday season!
Thank you for your review
anonymous customer
Thank you for your review and for choosing Airport Valet Parking! We are so happy to have provided you with excellent service. Thank you for your support and we hope to see you back soon! Happy holidays!
--Megan
I apologize about the
anonymous customer
I apologize about the directions to our shuttle service being unclear. We are still trying to change all of our collateral to match where our shuttle pick-up location has moved to. Each of our staff should be explaining this to our customers and I will inform them again. Thank you for letting us know and I hope that we can provide you parking in the future. Happy holidays!
-Megan
I am very sorry to hear
anonymous customer
I am very sorry to hear about your experience. We adjust our prices during certain times when our parking is reaching capacity and to remain in competition. We still have a cheaper price than most of our competitors and offer additional services that you can't find anywhere else. We are very grateful that you parked with us and I hope that we can service you again in the future. Thank you and have a happy holiday season!
-Megan
Thank you for your review! I
anonymous customer
Thank you for your review! I apologize that you were not able to use the 10% off coupon in the yellow pages. I hope that our staff informed you why you were unable to use it and I apologize that our staff did not tell you that you weren't able to use the coupon sooner. I will let them know for future transactions. Thank you for choosing to park with us, we appreciate your business and we look forward to seeing you soon! Happy holidays!
-Megan
Hello,
I apologize for the
anonymous customer
Hello,
I apologize for the directions on the ticket being wrong. Our shuttle pick-up location has just moved and the directions on the ticket have to be changed. We are asking each of our customer service agents to explain the change to you as well as hand out information cards to you at the counter because it is a little more difficult to find. I apologize again and thank you so much for letting us know!
-Megan
E,
Thank you so much for
anonymous customer
E,
Thank you so much for your support! We wouldn't want to have you anywhere else! :) Happy holidays!
-Megan
Thank you for your review!
anonymous customer
Thank you for your review! We are glad to hear that you loved our services especially heating up your car for you! We know how Buffalo can get so cold and we are happy to make your trip better. Thank you again and we look forward to seeing you again soon! Happy holidays!
--Megan
Thank you for your review!
anonymous customer
Thank you for your review! We are so happy to hear that you love our service and everything that it brings. Thank you for being a loyal customer to our facilities. Did you know that you can sign up for our AVP Express Parking ID and receive points for each time you park? These points are good toward parking days, services, etc. If you already are a member, great! If not, you can sign up at www.buffaloavp.com or fill out an application at our location. Thank you so much for your continued support and we look forward to seeing you soon! Happy holidays!
-Megan
Thank you so much for your
anonymous customer
Thank you so much for your review! We pride ourselves in giving excellent service! Thank you again and we hope to see you back soon! Happy holidays!
--Megan
Thank you for the review! We
anonymous customer
Thank you for the review! We are glad you liked our service and we hope to see you back soon! Thank you and happy holidays!
--Megan
Hello,
Thank you so much
anonymous customer
Hello,
Thank you so much for the positive review! We appreciate your business and we are happy to hear that our Text Service is working out well for you! Have a happy holiday season!
--Megan
Great Service
verified customer
We were very satisfied with the Airport Valet Parking's prompt service. This was our second time using their services and it won't be the last.
Thanks again for helping our trip start and end smoothly. Now if they can do something about Buffalo's weather!
Excellent
verified customer
Service is great
confusing location
verified customer
I wish that the directions as to where the location was and also where the shuttle would be were more clear. The staff was nice and the service good, but having a better idea of where to go would have saved time and frustration.
Parking
verified customer
Everything went very well but very upset that the price went up soo much for my CHRISTMAS PARKING. That was a huge increase!!!!
Not too bad!
verified customer
A little disappointed I couldn't use the 10 percent off coupon in the yellow pages. Wasn't told that until I was ready to check out. Appreciate the car waiting at the door with trunk open for bags to be put in rightaway.
?
verified customer
the pick up directions on the ticket were wrong so i missed the shuttle and had to wait. Iwas finally directed to the pick up spot by a driver at the taxi stand.
E Ricottone
verified customer
would never park anywhere else!!
Thanksgiving weekend stay
verified customer
The drivers were pleasant and courteous. The counterpersons were friendly and efficient.
I loved having the car heated and waiting for me when the business of paying was done.
Another great experience
verified customer
Living in Canada and trying to avoid our higher flight costs, we have used Airport Valet a number of times with great success. It is comforting to know that when coming home and anticipating "the joys" that connecting flights, immigration and customs, long stop overs and a 2 hour drive home can bring, at least this part of our journey will be stress-free. Our experience has been consistently prompt pick up, pleasant staff and a warm vehicle to head home in.
Valet parking
verified customer
Excellent service!! I'll certainly use it again.
Airport Valet Parking
verified customer
conveient & courteous,would use again
Great Service!
verified customer
I will definitely use this service again. Great customer service from the counter to the shuttle drivers. Extremely affordable and convenient to use. The ability to text the company when you are getting your bags allows for prompt pickup at the meeting spot outside the taxis stand area. So wait times are minimal. I recommend highly to anyone to use this lot and shuttle service.
Hello,
I sincerely
anonymous customer
Hello,
I sincerely apologize for the behavior of our shuttle driver. I know that I would not want to be treated with an unwelcoming demeanor, and neither should you. I understand where you are coming from and if you would like you can e-mail me personally at megan.latshaw@budgetbuffalo.com so that I can figure out who the driver was so that we can speak with him about his attitude. Thank you very much for letting us know because this is important for us to know in order to improve our service. Thank you again and I hope that you have a great rest of the week and holiday!
--Megan
Loyalty should be rewarded!
verified customer
My wife and I take one or two trips a year and have used Airport Valet Parking on the last three occasions. I've written a review in the past about my experience and had given them five stars. The reason why I adjusted my rating downward has little to do with their efficiency. When we were departing for the airport their shuttle left promptly and when we returned from our trip we were picked up within ten minutes of calling them - I was quite pleased about that. My problem has to do with the driver's attitude. He wasn't terribly rude, but he was very abrupt and just detached and mechanical enough to make you feel a little uncomfortable (I tipped him handsomely despite my issue with his unwelcoming demeanor). I think people in the service industry have an obligation to their clients (especially returning ones) to always put forth a civil disposition.
We are so glad that your
anonymous customer
We are so glad that your last parking experience was the best one yet! Thank you so much for choosing Airport Valet Parking and for taking the time out to write us a review, we really appreciate it! We look forward to having you in our lot in the future! Best wishes!
--Megan
Thank you for writing us a
anonymous customer
Thank you for writing us a review! We are glad to hear that your first experience was excellent! We appreciate your business and we will see you soon! :)
--Megan
Thank you so much for the
anonymous customer
Thank you so much for the positive review! We appreciate your feedback and we look forward to parking your car in the future. Thank you so much!
--Megan
Best One Yet!
verified customer
I have parked at Airport Valet a number of times. This last experience was the best. Service was quick, pickup was even quicker!! That is important after a long tiring trip. Even received TWO discounts. Thank you.
Thank you for your positive
anonymous customer
Thank you for your positive review! We are happy to bring you a five star service each time you park and we will continue to do so. Thank you for choosing Airport Valet Parking and happy travels! :)
--Megan
Thank you Philip! We can't
anonymous customer
Thank you Philip! We can't wait to see you here again, thank you for choosing Airport Valet Parking! :)
--Megan
Thank you for your positive
anonymous customer
Thank you for your positive review, we appreciate it! We are glad that our staff and service has always been excellent for you and will will continue to strive to do so. Thank you for choosing Airport Valet Parking! :)
--Megan
Thank you for the review! We
anonymous customer
Thank you for the review! We know Buffalo weather can get bad and we appreciate the feedback about the Shuttle pick-up points. We will definitely try to find a solution, especially during the Buffalo winter time. Thank you for choosing Airport Valet Parking!
--Megan
first time user
verified customer
Efficient friendly staff - would definitely use this service again
We love helping our
anonymous customer
We love helping our customers save time and money! We are happy to know that our Entertainment Coupons are being used. Thank you for choosing Airport Valet Parking and we will see you again! :)
--Megan
Thank you so much for the
anonymous customer
Thank you so much for the positive review! We are glad to hear everything went smoothly! :)
--Megan
Fast ,friendly and professional
verified customer
I was very impressed with the process. Everyone I talked to was very professional and friendly. No wait time to get to airport and the shuttle was there when I arrived. The check out was fast and easy. I would definitely use Airport Valet again and recommend to my family and friends.
Thanks
Hello,
Thank you for
anonymous customer
Hello,
Thank you for your helpful review. We are going to work on our night-time shuttle services to ensure a prompt pick-up from the airport. I apologize for your wait with our shuttle and we are working on ways to improve our services so that something like this doesn't happen again. Thank you for taking the time to complete a review and we value your feedback. Have a great day!
--Megan
Hello,
Thank you so much
anonymous customer
Hello,
Thank you so much for your feedback; it is good to hear negative feedback about our company so that we can improve your parking experience. I apologize that you were unable to get through when you tried calling our office on 9/28 and I have informed my IT Manager of the problem. I also apologize for the shuttle service experience from the airport to our parking lot. We want to make sure that our guests are picked up and dropped off in a timely manner and 18 minutes is unacceptable to wait. We will work on our shuttle services to and from the airport and I apologize again for making you wait. Please feel free to e-mail me at info@budgetbuffalo.com at any time and I will be happy to assist you with further parking reservations and concerns.
--Megan
5 star service
verified customer
I have used this service several times. Always a great experience. Five star in every way.
philip mundy
verified customer
would use again
Excellent service
verified customer
We have used your service a number of times and have never been dissapointed. Staff and service are excellent. Drivers are always very friendly and helpful...Thank-you.
Great valet service
verified customer
No problems, good value valet service at park & go prices. Shuttle pickup points in Buffalo are not well protected from the weather, but that's the airport not the parking service at fault.
Great deal- quick service
verified customer
I booked online, saved $$ there, then they took my Entertainment coupon, more savings. Got us to drop-off quickly (4am probably helped). We called from baggage claim and shuttle was waiting when we walked outside. Our car was ready and waiting for us when we got back to the office. We'll definitively use again.
best airport parking!
verified customer
Everything runs smoothly here - no waiting for the shuttle - our car is ready when we get back (snow brushed off in winter & heater on)
midnight return
verified customer
shuttle back took little longer than woild have liked. Steff excellent.
parking
verified customer
I was disappointed when I called to book our reservation as I could not get anyone to answer the phone no matter how many times I called on 9/28 so I booked on line. This was the first time that has ever happened and I did tell the lady when we checked in on 9/29.
Shuttle to airport - shuttle was there when we arrived at parking, loaded our bags while I checked in. driver very friendly and helpful.
shuttle from airport to parking - waited about 18 minutes (even called back to see if shuttle was coming). driver did his job but was not social/friendly.
counter staff was friendly and helpful. had the lady on 9/29 before and she is great.
it was dark outside when we checked in and out so difficult to see condition of the lot but the interior building was clean and neat.
Thank you so much for your
anonymous customer
Thank you so much for your feedback! We will continue to improve our services and ensure that your experience goes smoothly. It's nice to hear pleasant comments and thank you for the recommendations! :)
We are glad to hear that you
anonymous customer
We are glad to hear that you were delivered to the airport quickly. We like to make our customers happy and get them to their destination promptly, especially when you have to catch a flight! We make sure that our prices are better than the airport and we offer services that they do not such as oil changes, gas refueling options, and interior and exterior car wash services. Thank you again for your review! :)
Hello,
I am sorry to hear
anonymous customer
Hello,
I am sorry to hear that you weren't able to use our coupon online. Some of our coupons do not work on www.buffaloavp.com depending on the coupon type that is issued. If you find another coupon that doesn't work online, I will be happy to fix it for you and you can just e-mail me at info@budgetbuffalo.com or you can bring in the coupon to our front counter when you drop off your car to park and our service agents will be happy to make the adjustment for you. Thank you again for choosing Airport Valet Parking!
--Megan
Thank you for the nice
anonymous customer
Thank you for the nice review! We like to hear that our shuttle service was prompt and efficient and didn't leave you waiting! I'm glad that our drivers were helpful and friendly. Thank you for choosing Airport Valet Parking!
Hello,
I am glad to hear
anonymous customer
Hello,
I am glad to hear that our staff was nice at Airport Valet Parking. It means a lot for us to hear this because we pride ourselves in customer service. Thank you for utilizing our services and we are happy that your parking experience left you satisfied. Thank you again!
--Megan
satisfied
verified customer
everyone was very nice
Very Pleased
verified customer
Shuttle to airport - no wait.
Shuttle from airport - 5-10 minutes.
Both drivers were very helpful and friendly.
Very couyrteous and helpful
verified customer
I was very pleased with the quality of the service and especially the people who took care of me.
The only problem was that on-line reservations cannot use the coupon.
good service
verified customer
I was happy with the efficient service. The staff was courteous and I was delivered to the airport quickly. The fees are better than the airport with good service. I would use this lot again.
Feedback
verified customer
At dropoff the shuttle was waiting and on return we phoned from the airport and the wait time was less than 10 minutes. The staff was very friendly and courteous. The lot was clean and the checkout process was rapid. Our car was exactly the way we left it. We were very pleased and will use the service again and highly recommend to friends.
Great Service
verified customer
Guys were great, I was in and out.
great service
verified customer
Shuttle driver very courteous and polite. Waiting time was very reasonable. Our car was waiting for us and we were able to be on our way in no time.
wonderful
verified customer
i have used airport parking before and it was great from the raes to the service 2 and from the airport. would ewcommend it 2 all my friends and family.Staff was great offfice was claen and the van was as well.drive very courteous.
Airport Valet Parking 5 days
verified customer
Very Good
Thanks
Great and fast secure service
verified customer
the driver on the way over to the airport remembered to explain where we would be picked up when we returned, and that we needed to call to get the shuttle - made it a very easy safe process
Airport Valet Parking
verified customer
very good service, the driver was very courteous and helpful.
Airport Valet Parking
verified customer
When we returned from our trip, and after we had gotten our luggage, I texted that we wanted a ride from the airport to our car, and I got a confirmation that our text was received but after waiting 15 - 20 minutes we finally called and were told that our text was not received. We waited another 15 - 20 minutes for the shuttle to get there to pick us up. The Parking Spot Shuttle was there and left 4 times while we were waiting for our shuttle!
Thank you
verified customer
Once again your office near the Buffalo Airport was professional and friendly. We will use your services again and let our friends know how good you are. Also we appreciate the affordable price!
Excellent
verified customer
Driver was extremely friendly and courteous! will definitely use them for all future needs
Return wait time
verified customer
This is the first time we have used this service. The departure time was timely and perfect. The arrival time... our flight arrived at 2pm, we picked up our luggage reported to the appropriate waiting station, phoned and waited over 30 min. to be picked up. The other park (Thirfty) had made four round trips to pick up customers in the time we waited to be picked up.
The departure driver was fabulous, the return driver was very lax.
Thank you for allowing us to share our concerns.
great service
verified customer
I enjoyed the service and would use them again..i had my car cleaned as well and I was happy.
laura
verified customer
efficient,cost-effective.
All Good
verified customer
All was good, processed quickly, shuttled both ways, conveniently close to airport.
Great, as usual!
verified customer
Great experience! Prompt, reliable & friendly customer service.
Airport Parking Service
verified customer
The service could not have been better.Unlike their competitors, Airport Parking has Valet parking. They take and bring your car to you and unload and load your car with your luggage.All this at a lower price than their competitors.
Good
verified customer
Service was good. Drivers friendly and helpful.
Long airport wait
verified customer
The drop off experience was very good and easy - but the pick up time at the airport was much longer than we expected. Especially frustrating that the Parking Spot buses had come and gone thrice in the time we waited for our ride to show up. this was in spite of the fact that we had texted our arrival and request and also called in our pick up request. We never even received the return text to say that a pick up was on the way.
Mr Essman
verified customer
Was very good would use again
Class act
verified customer
Great price,great service. My car was happy too.
How was the check in/out process
verified customer
It was very smooth and my vehicle was ready. I appreciate getting in/out without problems. Nice job.
Great service!
verified customer
I recomend them to all my friends flying out of Buffalo. Airport Valet makes it so easy. I used to stay overnight now I don't have any worries.
Good service and value
verified customer
Airport valet parking has good service and is a great value. My only complaint is the website won't let you book your reservation the day of your flight.
Excellent service as always.
verified customer
Excellent service as always. Staff are extremely helpful, and we always use valet parking when we fly from Buffalo Airport.
Great Service
verified customer
We were very pleased with the ease of parking (and the administration) at your location. Great customer service.
Great service
verified customer
This last trip is the fourth time I've used Airport Valet Parking and I have been pleased each time. Pick up is fast - the driver is great. (I keep seeing the same guy all the time so I don't know if you have more than one driver). Bags are always handled efficiently and I get in and out quickly. Traveling is very stressful these days so it's nice to know that at least one part of the process will be good. Thanks!
Exceptional Service
verified customer
We have used your services on several occasions and could not be happier with the outcome. Our vehicle is always well cared for and warmed up and ready to drive upon our return home. WE always recommend you to family and friends and have never heard a negative comment about your company.
........
verified customer
staff was great, but area to wait is awful. It was 92 degrees out and I was forced to sit or stand in the sun for approx 20 min. Shelter provided no relief from sun or heat.
Perfecto
verified customer
It was a perfect experience.
Great Service
verified customer
I love using Airport Parking. We were taken to the airport and back to our car with no hassle at all. the Morning drive said nothing at all but did his job. the Night driver was very friendly.
Great Service
verified customer
I was very happy by the value for money and the great service. We had just missed a shuttle when we arrived in Buffalo, but we still only had a short wait. Our car was waiting and ready to be loaded which really impressed me. If we ever fly out of Buffalo again, we'll definitely use your company. Now if you can only help us drive across the border easier.....
Cheers!
Poor service by first driver
verified customer
We had a very different experience on our trip to to airport and then return trip. The woman at counter was very polite when we checked in. The van driver who took us over to airport should not be dealing with the public. He did not speak one word to us the entire time. Threw open the back of our car, while we were still sitting in it, and starting throwing our luggage out. Put the luggage in the van. We got in the van, he drove us over to airport. He drove very fast and took sharp corners. He stopped the shuttle, threw luggage out on curb, left us inside the van to figure out how to open the door ourselves. We stepped out, he pulled away. Never spoke a single word to us. I had a tip in my pocket but needless to say I never took it out. This driver is not someone you want representing your company. It makes us question if we want to do business with you again.
Our return trip was just the opposite. Van pulled up just as we stepped out of airport. Driver was very friendly, helpful with luggage and van door.
Best deal for Airport parking!
verified customer
Found this company online, had the lowest price. Our party was immediately shuttled to the Airport. Upon return, we arrived at midnight 5 hours late and called for a shuttle as I left baggage claim. Shuttle arrived in five minutes. Staff and drivers were very courteous, shuttle bus was very clean and roomy and my car was out front and ready for me. I would highly recommend this company.
Great Fast Service!!
verified customer
First time I used them and will be back again soon!
Easy
verified customer
Fast, friendly, and economical.
ok
verified customer
ok
Outstanding service
verified customer
We have used Budget every time we fly out of Buffalo. They are dependable and prompt. By the time we got to pick up area, the shuttle was there in less than 5 minutes.
Drivers both ways were very friendly and courteous as well as the ladies behind the desk. Check in/out very quick and easy.
Online reservation was easy. This was the first time I did reservation on line.
Price was a few dollars more than another place, but we like the valet service that Budget offers.
Our car was waiting for us and in great shape, even smelled good!!
Efficient and good rates
verified customer
Excellent in every way. Would use you again in future travels.
Cancelled Flight
verified customer
I am so sorry. My flight cancellation resulted in a cancellation of my parking reservation as well. The lovely customer service agent who took my call to cancel the reservation was very gracious and understanding. I will most likely make plans to use your service in the future.
Awesome service but concerned about the price
verified customer
The "discount" price listed on this website was the posted daily rate at the facility so I am not sure what I saved
Airport Valet Parking in Buffalo, NY
verified customer
We were extremely pleased with the service. When the shuttle returned us to our car it was waiting with the door open so we could readily load our luggage. Both drivers were helpful and polite. The people working the office were also very pleasant. We will use this service again if we fly out of Buffalo.
PARKING CAR
verified customer
WE WERE VERY PLEASED WITH PARKING THEY TOOK VERY GOOD CAR OF OUR CAR. THE BUS WAS WAITING FOR US WHEN WE CALLED AND THEN OUR CAR WAS PULLED RIGHT OUT OF US AND READY TO GO HOME AFTER OUR TRIP.
Awesome
verified customer
I have to say, that the service was excellent. To go to the airport the van was waiting, and when we got back we placed the call! By the time we got to the meeting area they were there!! It was the middle of the night, but the driver was a extremely welcoming, but not annoying. Would use their services again in a heart beat!!!
Airport Valet Parking The Best Way To Go
verified customer
I will definitely use this company anytime I fly out of Buffalo.
The staff was courteous, efficient and friendly.
I was pleased with the VERY short wait time going and coming back. My car was waiting in the covered parking area when the shuttle dropped me off.
I had left my sunglasses on the counter when I left my car and they were saved for me when I returned.
I highly recommend this company. Next time I will also have them clean my car for my return. Wish I had thought of it before I left.
gloria
verified customer
biggest problem, calling for pick up, took to long from someone to answer the phone.
amazing services
verified customer
The drivers were amazing so friendly and helpful. I will always use this service
Staff
verified customer
The staff was fantastic. I left my wallet there and she called me, I can't remember her name but she was there when I dropped off the car and when I picked it up.
And the driver was very courteous.
I'll be back.
Good service - quiet driver
verified customer
Overall a very good experience. Punctual, good price. The driver seemed like we disturbed him, but it just made for a quiet ride, that's all.
I would use them again.
Pleased with service
verified customer
I left my vehicle at the airport parking from Thurs July 5- Tues. July 10. When I returned to pick up the car, the driver of the shuttle bus was very courteous and pleasant. He told me just to go inside to pay and in a very short time he had my car with the luggage loaded in it ready for me to leave. That was so nice after the long trip. Thanks.
Airport Parking
verified customer
We were very happy with the care and service we received whle our car was parked at the airport.
great
verified customer
great
Good Experiance
verified customer
Registered on line and it worked well.
great service
verified customer
no problems at all. Staff was courteous and helpful. Told us where to meet, how to contact, etc. Helped with luggage as well. car was waiting out front with trunk open when we arrived back at car park area. We will use this service again.
Ally
verified customer
Working with Airport valet for years. Arriving back in Buffalo is like arriving to friends. They call me by name, are always pleasnt and have my car waiting for me.
Excellent Service!!!
verified customer
I was late arriving due to border crossing delay and your staff got me to the airport in record time. I was able to catch my flight. Upon return I had the same excellent fast and efficient service. Thank you!!
first time to be disappointed
verified customer
We had signed up to be a part of Valet Parking Program that is suppose to make picking up your car really quick - but this was not the case. When you sign up for this program, you give them a credit card number that they keep on file and they use this to automatically charge your card so that when you arrive back in Buffalo, you call the shuttle, you're picked up and when you get to Airport Valet Parking your car is waiting for you and away you go without having to go into the building. Not the case
This was the first time using this service and they didn't have our credit card number, couldn't find it so we had to go through the process as if we weren't a member of their program.
Will try again. Have always been pleased with the service, but not this time.
excellent
verified customer
Everything went smooth, just perfect!
Review
verified customer
Waited for 2 people to rent cars before I could get my keys and drive home.
Processing of payment
verified customer
It took me a little surprise that I have to provide my credit card for payment although I have paid online on the day of my booking. I was just tired to discuss about the issue so I have to pay again with my other credit card as there was no record of payment as I was told, and only paid one day on the day that I left my vehicle. Well the service was excellent but I don't want any more surprises next time.
Great service
verified customer
I hate to offer a positive review because I don't want you to get so busy that you will be short on space!
Excellent Service
verified customer
Excellent Service all around.
Excellent prompt service
verified customer
The shuttle arrived in no time. My car was brought to the foyer when I reached. Excelle prompt service.
Excellent Service!
verified customer
Excellent Service-I was very pleased with the pleasant and courteous desk employee & driver, clean and well lit parking area,they parked my vehicle for and put my suitcase in the transport van for me.When I returned they had my vehicle right up front by the door waiting for me.
Great!
verified customer
Would definitely use again.....service was wonderful!
Great hope to be back
verified customer
I have enjoyed useing this Valet parking service and will do so again and again...the only complaint I had was the young man letting the door go in my face when i was going to my car..next time I hope he looks behind himself..other then that my service was excellant.. Thankyou and I hope to use you again soon.
Very Satisifed
verified customer
I am very satisfied with the service. I am sure will use your service next time when i fly from buffalo airport
Review
verified customer
Service was prompt and efficient the a m. driver made sure I knew how to be picked up when I returned and where due to construction.
Great parking place
verified customer
Great service, courteous& pleasant driver!! located across from the airport. I would highly recommend !!!
35 minutes
verified customer
The card given to us at drop off instructed us upon landing at buffalo airport to exit to the right when leaving the terminal. We did that and waited 35 minutes. The driver finally found us and told us we were in the wrong spot and that there was a new pick up location all the way to the left of the terminal. And I got charged the extra 35 minutes. All I received was a sorry we have not updated our cards yet.
Two different treatments
verified customer
My delivery to the airport was fast prompt The driver was helpful in opening and placing suitcase in the van.
The return trip, not so much. A driver named Juan did not get out of the van to attend to my suitcase, said as I enter van oh its only a small suitcase, I opened and closed door and exited without a even courteous door opening.
The girls behinf the couteous desk were very friendly and couteous and gave fast and atttentive serice, they were lovely.
review of service
verified customer
excellent service - would use service again.
WAITED 1 HOUR
verified customer
i KEPT CALLING FOR PICKUP AND WAS TOLD HE IS ON THE WAY BUT NO PICKUP FOR 1 HOUR NOT HAPPY AFTER TRAVELING ALL DAY AN THEN HAD TO WAIT
Service
verified customer
Everything was great. People, timely, I'll be back and recommend your company.
Airport Valet Parking - Fantastic Service!
verified customer
We're from Canada, but were flying out of Buffalo and used Airport Valet Parking for the first time. Absolutely fantastic service. The check in and check out process was fast and easy and there was a shuttle waiting for us as soon as I had checked in. With one call from the airport at a very convenient location, we waited less than 5 minutes for a shuttle to come and pick us up after our trip and it was easy to find the pick up area at the airport. Our car was ready and waiting when we got back to the lot. All of the staff were friendly and courteous. The drivers were very helpful with the luggage and overall it was the best experience we have ever had with a parking service. Thanks to all for taking some of the stress out of the travel process!
Overall review
verified customer
Total time in leaving our car and picking it up took less than 10 min. Office was courteous, fast and the driver was very pleasant. This was our first experience flying and if we do again would certainly use Valet Parking again!
Quick pick-up and drop-off
verified customer
I was a little surprised that I had to leave my keys-and let them park my car. I wasn't comfortable or prepared for that. The driver should try to greet the customer and say something pleasant. The car was completely covered with dust after a week of parking. It was reasonably priced, I guess, but still more than I think it should be. I probably will not use this parking again.
Fast in, fast out
verified customer
Everything went like clockwork - the check-in, the shuttle to the airport, the shuttle from the airport when I returned, the check-out - all went quickly and smoothly, and my car was ready to go when I got back. Good value for the cost.
Chicago 5/26/12
verified customer
Service was excellent!
Wait time was sufficient.
verified customer
This service was very good, we would definitely use again! Texted when we arrived and ready for pick-up, by the time we got to location our car was pulled up with trunk open to load our luggage. Very satisfied.
Great Service
verified customer
The Service was fast and our valet people were very nice and friendly.
It was great. We would use it again
verified customer
We would use it again
Return
verified customer
The shuttle was waiting and my car was ready - perfect!
First Time User
verified customer
This was the first time we travelled out of the Buffalo airport and checked out the various options on airport parking. Best ever service. Would definitely use again and tell others about our experience. Thanks for helping to make our trip that much more enjoyable. Only downfall - the birds loved our car a little too much. May get car wash next time.
It was a good experience!
verified customer
Everything was ok except waiting for pickup from airport. there was was a line up and almost ten peoples are in line ahead of us.
Good Parking
verified customer
Everything was fine
excellent experience
verified customer
My husband and I have never left our car when we travel. We dont travel all that often, but will definetly use Airport Valet again. Both employees were very courteous and made us very comfortable leaving our car.
MOSTLY GOOD
verified customer
THR ONLY COMPLAINT IS WHEN I CALLED TO BE PICKED UP AFTER MY FLIGHT CAME IN, THE PERSON I TALKED TO DID NOT TELL ME WHERE TO GO TO WAIT FOR THE SHUTTLE. I KNOW THERE IS WORK GOING ON AT THE AIRPORT, BUT YOU NEED TO TELL PEOPLE WHERE TO WAIT FOR THE SHUTTLE.
Great customer service!!
verified customer
Super fast, super cheap, great customer service, will use again and again!!
Complete Satisfaction
verified customer
From start to finish, everything was performed in a timely and professional manner. I have used this service before and will definitely use it again.
excellent
verified customer
staff are very helpful. real pro
responding to survey
verified customer
I was pleased with all aspects of your service.
Buf/Niagara Parking
verified customer
Everything was great!
Prompt, Courteous and Friendly Service
verified customer
AVP's prompt, courteous and friendly service during check-in shuttle trips and check-out was very much appreciated. A trainee handled the check-in, but received immediate assistance from an associate for everything she was unsure of. Shuttle drivers were personable (as usual), and also as usual, my car was waiting for me just outside the office door wen I arrived.
Airport Parking
verified customer
The shuttle bus was waiting for us. The staff was very courteous. The checkin/out process was very easy. The lot was very clean. The price was reasonable. I would use them again.
vacation parking
verified customer
thanks for doing a great job. it make our vacation that much better not having to worry about the airport parking. we will be using your services again.
trip to Florida
verified customer
Very satisfied, would use again.
Did have difficulty finding facility initially.
NFTA (or Buffalo to visitors) Bashing
verified customer
Please inform the people exactly where to pick up the shuttle upon arrival back to Buffalo. The current construction has and will change for months the procedure we may be used to. Also suggest to the drivers to not be so negative or comment on how stupid the NFTA is in planning and getting things done around the airport. Both of our drivers were guilty of this.
great price and service
verified customer
everthing went well!
Efficient and convenient
verified customer
Check in was smooth and fast. Shuttdeparture. When we returned, upon texting that we were ready to be picked up the shuttle came within five minutes. Vehicle was witing for us and check out went fast.le delivered us promptly to airport for our
Parking Service Good - Car Detail Not So Good
verified customer
This was probably the sixth or seventh time I have utilized Airport Valet Parking. My last park (September 2011) I did seem to have an extremely long shuttle wait time, but my wait time this week was much better. During my last visit (September) I had a car detailed performed which I was very happy with, but the car detail this week was less than satisfactory. The outside was clean and the car had been vacuumed, but that was the extent of it. There was still dust across the dash, cup holders were dirty, etc. Probably won't get a detail on my next visit. About half of my bill went to the detail cleaning.
Perfect
verified customer
On time, clean and very helpful on the phone and in person. I would use them again!
parking
verified customer
good
Good Value
verified customer
Everything ran smoothly - the wait time to check in was a bit long (which can be stressful when you have to be on time for a flight) - only one person working the counter - however she was very efficient and got us through as quickly as possible - the shuttle promptly drove us to airport. Pick up also took a little longer than expected - otherwise everything was good
Airport shuttle and parking
verified customer
I waited at the airport for just over 10 minutes. When I got to the office to pick up my car the credit card hadn't gone through, so it was nobody's fault. I guess I had a new card. Everyone was polite.
I'm still waiting to hear if my payment was cleared up.
Airport Valet Parking - Good Deal!
verified customer
Great service, friendly, prompt.
Unfortunately the airport was under construction, so the drop off point wasn't as close as it could have been, but no fault to the company.
I will use them again on my next trip.
jsut ok
verified customer
Rate is deceving pay 24 hours for two or three
Good Service - Shuttle Was Waiting
verified customer
This was very good service. The check-in was prompt and the shuttle was waiting on my return (very much appreciated on a cold night).
jj
verified customer
never used a valet service before and I was plesently suprised how easy and less expensive than parking at the airport it was!
Excellent service
verified customer
The shuttle bus was waiting for us when we arrived and had our luggage on board while we checked in. We were at the airport in less than five minutes. Upon our return the shuttle was waiting for us and we had signed papers and were on our way home in less than 15 minutes of our arrival at the airport. Your staff was friendly, efficient and courteous.
cancellation
verified customer
I had to cancel my reservation because we were unavoidable detained and were running late. Your facility was difficult to find which was probably my fault for not calling ahead and determining exactly the location. It was easy to make a reservation but your directions were not clear and not marked very well for easy finding. We ended up having to park at the airport. Next time I will do further investigation before making a reservation.
Excelletn Service
verified customer
The services were great i would recommend to everyone i know!
Airport transfer
verified customer
Overall everything went well. Van driver courteous, cam clean. And efficient. The oly comment is on return to Buffalo van did take a significant amount of time for pick up
Generally pretty good
verified customer
Everything was fine. However the office, specially the restroom, is a bit tired and could ue a spruce-up.
great service
verified customer
I have used thus service many times and have thought the service to be excellent. However, this last time, April 12, there was a man who works in the am that was very rude!!! I hope this is not a sign of service falling off.
Valet parking
verified customer
Hello,
We were very happy with our experience using Airport Valet Parking. The only problem we had was finding the spot to wait for pickup at the airport, but that was due to the recent changes and the airport not posting clear signs. We'll use you again.
airport valet
verified customer
could not have been any easier, drivers were pleasant and the car was waiting when we pulled up, no need ever to park at airport
Great service
verified customer
No problems with this service. Would use them again.
Great service
verified customer
Shuttle was easy, people friendly - they make the whole experience stress-free!
poor airport signage
verified customer
Upon arriving I couldn't find the courtesy phone so I sent a text. After leaving the baggage area my slip said to turn right. I did this, and continued to be sent somewhere different everytime I asked someone where "airport valet parking" pick up was. After running back & forth for 20 minutes in the cold, wind blowing, with 2 large bags the driver finally spotted me waving and waved me to the "budget" booth for pick up. I was totally disgusted by the lack of knowledge of airport staff and poor signage. I was also disappointed at the budget/airport parking office where they only had one person working; and one not very friendly staff member who I encountered, upon my drop of the the car at the beginning of my trip. I'm not sure I would use this parking garage again.
V French
verified customer
Couldn't find the rental place - wasn't indicated that it was within the Budget Rental Car lot. Upon return, waited quite awhile for pickup at the airport. Lady in the office at that time was rather nasty when I went in to pay my bill.
Amazing Service
verified customer
I found the driver very friendly and helpful. I also had my truck cleaned while I was away and I am very impressed with the cost and quality of the work. Thank you very much for the Great Service
Cost more than quoted
verified customer
When I made my reservation via internet to park at your lot, the deposit was $9 and my remaining balance was $30.46. But when I went in to pay, I was charged $48 and change. When I reserved, I was charged $9 per day plus tax. Upon paying, I was charged $12 per day plus tax. When I asked the lady at the counter about it, she looked at me as if I had three heads. So, I just paid what I was told and left. Later found my receipt stating what I owed, wish I had it with me when I paid, but I didn't.
Not sure what you mean by this?
verified customer
It took quite a while for the Suttle to come. Once we got to the yard the line up to pay was fairly long with customers renting cars. There should be a separate line if you are just paying for parking.
You could not have been better!
verified customer
Many thanks for the great service. We drove in from Toronto to fly Southwest Air and parking was an unknown factor for us. You treated us so well that it made the drive to Buffalo totally worthwhile. We will do that again and all 9 of us...requiring two vans for pickup were delighted with the pleasant, courteous, efficient, manner in which we were treated. We have told all our friends and the rest of our family about how well we were treated. Just a pleasure. Please keep up the great, cheerful service.
Parking Experience
verified customer
Service is excellent.
Wwill be coming back
good service
verified customer
Service was good, driver seemed a little upset that he had to wait for us to get our luggage. But, other than that is was good servi
ce.
Trip to Boston
verified customer
Excellent service to Buffalo Airport. Shuttle was waiting to take me to the airport. Driver loaded my luggage to and from my car. Very polite . Would use and recommend to faily and friends Thanks
fine service
verified customer
Very professional and friendly. Definitely will use your services again. Can't beat the price!
Much Better Than Airport Long Term Parking
verified customer
I am really glad I discovered Valet Airport Parking! I used to park in the long term lot at the Buffalo airport. In the winter I was dropped off and had to dig my car out of the snow all by myself in a far away lot. For a single woman with a bad back, Valet Airport Parking a a much better alternative. I just text them when I get my baggage and never have had to wait longer than ten minutes for the van to arrive. When I get across the street to Airport Valet Parking, my car is cleaned off, warmed up, and waiting beside the office with my baggage inside. I just jump in and go home. The cost is even less.
Check out
verified customer
Long wait at check out process
Excellent service
verified customer
The shuttle was timely on both ends of the flight, the drivers were great and my car was started and waiting for me when I returned. I will definitely use AVP again.
Smoothest part of our trip!
verified customer
We had a miserable journey to Hawaii, literally spent 24 hours to get there. And the week we were there it rained for 5 days solid.
The parking was easy, the counter and shuttle staff were friendly anf helpful, 10 out of 10!!
Very Happy
verified customer
Everything about my valet experience was pleasant. I will continue to utilize your service.
Excellent
verified customer
Excellent service - from getting the reservation, dropping the car off, shuttle to and from the airport - and the car was ready!! and very nice staff!!!
parking
verified customer
Very good experience. All went well. I will be making another resrvation today for April.
Awesome!
verified customer
When we first got to Buffalo, we were a bit clueless as to where we were supposed to go. Then my daughter noticed the logo, and we went in. Because we had 9 people coming in one of the shuttles, we had to wait 5-10 minutes to get a bigger car shuttle. The staff was absolutely courteous. When we came back, our car was exactly how we left it, except for the fact that the outside of our car was really dirty. But I can understand because it snowed, rained, and it was windy while we were gone. Overall excellent!
My Opinion
verified customer
Excellent!
Love this service
verified customer
Prompt service, courteous staff, the iphone app is great, I love it when my car is waiting all warmed up with no snow on it!
Great!!!
verified customer
I have used Airport Valet Parking many times in the past and love it! The shuttle arrives quickly; the driver is courteous and helpful. This was the first time I took advantage of the car washing/cleaning services offerred and was not sorry about that. The car looks great! The best part of this service is your car is started, running, and warmed up when you get to it, and by reserving a spot on line, the cost is less than any other airport parking.
Parking
verified customer
Easy friendly staff. Quick service. Great price
Parking Experience
verified customer
We were very happy with the service we received, I also paid to have the vehicle cleaned while we were away and was happy with the quality as well. It was nice to come back to a clean and warmed up vehicle.
Thanks to the staff
valet parking at buffalo ny
verified customer
A-1 WILL ALWAYS PARK HERE AGAIN,THANKS FOR GREAT SERVICE AND FRIENDLY EMPLOYEES.
Awesome experience
verified customer
Great customer service!! Pleasant staff, fast transport, and they washed my car while we were gone - how cool is that! Thanks for everything.
1st less than 5 star experience
verified customer
I usually use your service and have always been more than satisfied. This event was a little less-the shuttle driver TO the airport spent the time complaining that the lot was overbooked and that he was overworked. On the return, I waited longer than usual for my car, and my luggage was placed in the other man's car! Had he not opened his trunk to put his carry on in, he would have left with my luggage-oversights and inappropriate conversations need to be addressed-I will try your establishment again, give it another chance-
Fast and convenient
verified customer
This was my first time using Airport Valet Parking based on a recommendation of a friend. I had made a reservation online the previous day, and am I glad I did as there was a "Lot Full" sign right when you pull into the lot.
I parked in front of the entrance, dropped my key off and was on my way in less than 10 minutes. When I returned from my trip, I called the number they provided and the shuttle was there to take me back to my car in about 10 minutes.
All in a very good experience and I would use this parking lot again. Be sure to make an online reservation to ensure you get a spot.
Valet parking/Budget
verified customer
My comments are as follows:
- The staff was courteous and pleasant
- The check-in and check-out process was short and without problems
- The shuttle bus was timely and the driver was helpful with loading the luggage into the van and offloading at the terminal Bldg.
- My car was not tampered with and I was thankful that on my return to the lot the attendant had just started the car and allowed it warm up
- The lot was clean and well kept, secure adequately lit up.
Overall my experience was very good,and I would use the lot again if travelling through Buffalo Airport.
airport valet
verified customer
This was a simple way to park at airport! Staff were friendly and helpful and the car was all warmed up!
Another happy customer!
verified customer
Good service, no problems. Fast check in and out. No wait for transport to the airport. We waited about 15 minutes to get picked up at the airport but there were 9 of us and the staff had to get 3 cars ready before coming to pick us up. A great value for the price!
Wonderful
verified customer
This was the 3rd time using Airport Valet and it just gets better. Everything was perfect. Have made reservations for March.
Highly Recommend This Service
verified customer
We did an online reservation the night before we arrived and we had a fast and friendly check-in at the lot. They are close to the airport and easy to find.They took us right to the airport as soon as we checked in.
On our return, we called the their number while picking up our luggage and they were right there to pick us up. They even had our car warming up for us when we returned to the lot. Most excellant personal service and we highly recommend them. We will definately use them again.
service
verified customer
Amazing service. Driver was very courteous.
We have used your lot before and had to pick up our vehicle after a bad storm. Your staff was wonderful and very courteous, even after shoveling out the wrong vehicle the first time.
Have recommended you to friends.
Keep up the good work!
Valet Parking / Budget
verified customer
Good Service, reasonable rates, friendly
shuttle driver and desk personnel, simple
checkout procedure. If they had my flight time
confirmed in advance, the vehicle would have been
warmed up as well - a nice touch in winter.
Excellent parking and shuttle service : )
verified customer
Close, convenient, and Shuttle service was fast : )
GREAT PARKING
verified customer
cant say anything but good about it
Mr
verified customer
No hassles - very quick
Ms.
verified customer
This was the best experience! Thank you to all the employees who were so friendly and helpful.
PLEASENT EXPERIENCE
verified customer
GREAT SERVICE. CONVEINENT LOCATION. WILL USE YOU AGAIN!
Awesome
verified customer
Thanks great service
Airport Valet Parking
verified customer
I gave it four stars because it was not "perfect." However, I will DEFINATELY use this service again. It was convenient and reduced hassle and lugging luggage. Staff was attentive and it was nice to return to a warm and cleaned off car. The on-line reservation was a little confusing at first but it certainly made things easier in the long run. Finding the lot in the early morning darkness was also a little difficult; now that I know where it is, I realize how truly convient it is.
Thanks.
Chicago trip
verified customer
Everything was excellent.
Arrival and departure
verified customer
I would say that I have had a very pleasant experience with Airport Valet. They are affordable with excellent customer service. I switched from Thrifty because their manager was terrible and could care less about the customers. Good for you Airport Valet. They keep your car nice, and warm by the time you arrive especially this winter. Even cleaning off the snow. Awesome!!
great service, friendly drivers
registered customer
We use this every time we use the airport. Our vehicle is always waiting for us at the location, started and warmed up! wonderful in winter.
EXCELLENT service
verified customer
I would highly recommend this service to anyone flying out of airport. Not only was it extremely efficient and timely, but the gentleman who transported my party was not only friendly and engaging but also a huge help in this process (he even had car ready and warmed up for us!!!!:) EXCELLENT- applaud your service!
Excellent service
verified customer
As always, the parking experience at Airport valet was esceptional.
not valet-but a shuttle service
verified customer
this is not valet parking like anywhere else. you have to take a shuttle to and from airport like all the other off site parking lot services. i was told to call and they would get my car- i waited for my car but after an hour and my car was not to be seen, i was told , a shuttle comes for you. at rochester airport valet parking it is door to door service with your car at the actual airport- i figured buffalo airport would be even better, but was sadly disappointed. sorry. staff was courteous but did not explain "valet" clearly.
good value
verified customer
we parked at Airport Valet parking for a 5 day trip. After locating it, we parked and were on our way. The van was waiting when we arrived. they pulled our car up, loaded it and we were on our way home. the price was reasonable as compared to airport parking and other parking services.
easiest part of the trip
verified customer
Dropped off and picked up with hardly any wait. So seamless and smooth. I came and found my car ready for me! Amazing
Highly Recommend
verified customer
Each time we have left our car at at AVP we have been been extremely happy with the service. Shuttle is waiting, driver is courteous and friendly. My wife and I have recommended AVP to friends and relatives. Thank you once again,
nice price-extremily POOR driver attitude
verified customer
The price was right and had fast car to terminal service, but the driver was a huge sour puss and very defensive attitude. He was gruff and rude, slamming of my car doors and not at all empathetic with handicapped person's feelings. I WILL NOT use this parking lot again for long term parking. I'd rather use the more costly lots closer to air port than to deal with horrible customer service from driver. check-in process wasn't bad, but I was not informed of the extra services that they provide and I missed out on oil change. check out was fairly fast but I felt like "they have my money, so no away with you." And trunk of car was wide open and unattended when we arrived back from trip, for anyone to snatch out personal items left inside. A plus is though, the car was warmed up and ready for driving home. I'm very unsatisfied overall with service and terrible driver attitude. He is main reason I won't use this service again.
Great customer service!!
verified customer
Everyone is super friendly!! Drive to airport is literally 2 minutes away, will definitely use this service again!!
Staff was courteous, timeliness was very good
verified customer
Would use Airport Valet again !
Airport Valet Parking
verified customer
Everything went so well that we will definitely use Airport Valet Parking again. Everyone was courteous, the car was warm and waiting upon our return and there was no waiting for the shuttle bus going or coming back from the airport.
no complaints
verified customer
very happy with the friendly,convenient service offered at airport valet parking. car was ready for us to go as soon as we arrived back at the office. since we were away for 3 weeks it was reassuring to know we were not coming back to a snowed-in car. will use the service in the future and recommend it to others who use Buffalo airport
great price and service
verified customer
We had a very good experience parking at Airport Valet Parking. We left immediately upon checking our car in for our departure and the shuttle was waiting at airport on our arrival after a quick call when we landed. Will always use airport Valet Parking. Can't beat the price either!
First experience
verified customer
Great way to travel out of Buffalo. Nice to have car clean and warm when we arrived. Only slight difficulty was finding the place.....the sign is a bit obscure. Will always use this location when traveling out of BUF.
airport pickup
verified customer
I thought we would try valet parking, but was disappointed when the wait was longer than expected and the warm car I was promised was cold. We were told they were short staffed, so the driver of the van was also the valet. We will give airport parking valet another try to see if they can improve their service.
very good
verified customer
very good will use them again
Positive
verified customer
Service was very positive. Drop off and pick up were easy. Cleaning car of snow upon return was an unexpected plus.
Waited too long
verified customer
I waited for 57minutes to be picked up. Had to call three times and was told "he came already and you must have missed him. He is on his way back."
OUR FAVORITE PLACE TO PARK
verified customer
We have been parking here for years and so lucky to get the same driver. He is funny and friendly which makes our short ride a pleasure at 4am. The staff is courteous and the check in/out process is quick. When we return very late in the evening we call them and they are there fast. Which is great when you're tired. Thank you so much. Keep up the good work!
Mixed feelings
verified customer
It was nice to be able to get into a warm car with the snow brushed off. The wait for the shuttle was a very long, cold 25 minutes. Not sure the wait time was worth it. Will give it another try, but if the wait continues to be this long, probably won't continue with this lot.
Great Service
verified customer
When I arrived the shuttle was just ready to leave & I was delivered to the airport in less than 5 minutes. Coming home the shuttle was on its way when I called and they got my car ready right away. Fantastic service!!!!
Laura Konstabel
verified customer
The best and most courteous staff ever.
I would schedule valet parking for any furure travels, and recommend them to all.
Service
verified customer
The service was great both ways! Shuttle is clean and the drivers were very friendly and helpful. I wouldn't hesitate to use Airport Valet Parking again!
Great Experience
verified customer
Excellent Service, please do not change, I will continue using your services and I will also share this experience with my friends.
Thanks again for you excellent service.
Repeat Customer
verified customer
Airport Parking has been the best find. They are convenient and very prompt to pick you up upon your return. It is also wonderful to get into a warm car, especially when the weather is in the single digits like it was when we returned to Buffalo last week. Thank you.
ABOUT AIRPORT VALET PARKING
verified customer
IT WAS VERY CONVENIENT AND SMOOTH. BY THE TIME THE SHUTTLE PICKED ME UP AND BROUGHT TO THE MAIN OFFICE MY CAR WAS READY CLEAN, WARMED UP. WOULD HIGHLY RECOMMEND IT
KC
Improvement
verified customer
A summary of all relevant information should be given to client (area to wait at the airport, average waiting time, process of payment, etc.) in a written form.
Airport Valet Parking
verified customer
Quick and inexpensive alernative to parking at the airport itself!
Good Experience with Airport Valet Parking
verified customer
Good service. Pickup area could be better marked. Helpful staff. Great to come out of the shuttle into a warm car on a cold night.
Warm reception on a long, cold day
verified customer
After flight delays ate up most of the day and we came back late and to freezing weather after a sunny vacation, it was nice to have the car warmed up, cleaned of snow and ready to go. Desk clerks and shuttle drivers were excellent.
Excellent service and value
verified customer
Everything was great. I will be back !! Thank you !!!
excellent service
verified customer
We have parked here many times and always receive great service. It's wonderful to have your vehicle waiting and warmed up for you especially in the Buffalo winter! This last time they even fixed my flat tire. Thanx
Great service
verified customer
Nice staff
fine, but...
verified customer
it was fine except that my car smelled like stale smoke for a day... gross
Great
verified customer
I am happy with the service.
Excellent Service
verified customer
This was my first time utilizing any type of airport parking service and I would definitely go back. I was apprehensive at first about leaving my keys, but am very happy to have used their service. Car was ready and waiting, warmed up, and the snow was brushed off.
Park with peace of mind.
verified customer
Shuttle bus is always ready to go - hardly waiting time. Staffs were friendly and courteous. Checkin/checkout process was quick as long as there's no line. Luggages go right from my car to shuttle van and vice versa upoon return. Definitely the most secure place to park when you have to go on trip.
Buffalo Service
verified customer
The service in Buffalo was exemplary!!! Will definitely use this parking service again when flying through Buffalo>
EXCELLENT
verified customer
Very smooth process, staff was great and very
helpful.
very good
verified customer
Very good service from the counter to the shuttle van. This is my new favorite parking option at Buffalo airport.
praises for airport valet parking
verified customer
I am so happy that I started to use airport valet parking. I used to have to find someone to drive me to the airport and pick me up again, sometimes at a late or early hour, which wasn't convenient for them and was always something I had to worry about. I tried taxis and parking at the airport but since using airport valet parking, I won't use any other parking option. The car was warmed up and waiting for me. It is convenient and cost effective and the employees are friendly and efficient.
Airport Valet Parking
verified customer
The staff was courteous and friendly. It was nice that they had the car warmed up by the time we arrived on the shuttle. Overall a good experience and we will use them again.
Whatever
verified customer
I am completely satisfied with the service from the initial reservation process to the final pay at the counter with my car running and warm.
Merry Christmas
Excellent Service & Friendly Staff
verified customer
Excellent Service & Friendly Staff
excellent service
verified customer
Staff was courteous, Shuttle was timely and very clean. Driver was friendly. Checked in and out in a couple of minutes.
Our 1st time using your Airport Valet Parking
verified customer
Very, Very, Very pleased with our experience with your company. Price was very affordable and process of checking in and out was quick and professional. I would definately use Airport Valet Parking again!!!!!!!!!
Thank you!
Review
verified customer
Service is great
Excellent Service
verified customer
Fast check-in
Got me to the airport quickly
Shuttle arrived quickly on return
Fast check-out
My car was waiting and warm
Excellent Service
verified customer
Check-in was easy, transportation to airport was efficient and driver friendly. Pick-up was efficient, driver friendly and our car was waiting and warmed up which made for a very comfortable start home as the weather was quite cold upon our arrival. very pleased and will use this company again. Please do not use my name in any media advertisement, comments - yes.
roger schneider
verified customer
very nice
Highly recommended
verified customer
The staff is courteous, the valet parking is great because they have your vehicle ready, warmed-up and waiting for you when the shuttle brings you back. Very little waiting. Second time using them and just as effecient both times.
YOU'RE THE GREATEST!
verified customer
We always try to park with you and love being able to leave the car outside the office and pick it up there when we return, especially in bad weather. Everyone is so courteous, too.
Great Service
verified customer
I arrived late at night and it was nice to not have to wait around in the cold for the shuttle. Driver was very interested in giving us fast and friendly service. Thanks.
Airport Valet Parking
verified customer
I was satisfied with your parking and would use your services again
Maxine Sweet
verified customer
Shuttle was waiting, polite and courteous and helpful driver. Car was the way we left it. Lot of choice!
A Nice Surprise
verified customer
We took a chance on this service, never having used it before. We are very pleased. Staff were kind and courteous, helped us out a lot. We had to wait a bit before heading to the airport, but return shuttle was very prompt. We will use the service again and again.
Airport Valet Parking Review
verified customer
Staff was courteous, check in/out was great, car was the way it was left. Great experience.
?
verified customer
Excellent price and service!
The BEST!!!!
verified customer
A recent article in the Buffalo News suggested that another airport parking site was less expensive and the best deal. No way! Can't compare to Airport Valet Parking! The other one was located a mile or so away from the airport; this one is literally across the street. For the other one you had to PAY for Valet service or park your own car. This one not only parks your car for free but has it out and ready and warmed up for you when you return. And, by the way, the rate per day was actually less than the other one lauded in the paper. (So, don't believe everything you read.) We have used Airport Valet Parking several times now and it is by far the best price and best service around. Highly recommend.
Excellent service...as always.
verified customer
Used Airport Valet Parking over the Thanksgiving weekend. What can I say ? As in the past the service was excellent. Returned to the parking lot in the rain and my car was parked under cover with the trunk open waiting for me. Wouldn't use any other parking service at the airport. Once you park here you'll never go back to any other lot.
Thanks again.
great
verified customer
good service - but pickup was a little delayed. Have to wait at hotel pickup.
I don't understand what you want here
verified customer
Great service...I'll be back.
Excellent service
verified customer
Shuttle service was fine. The drivers are very courteous and helpful.
Parking
verified customer
We were very satisfied with everything, from the courteous clerk, driver and the timeliness of all involved. Thank you
Fast and Convenient
verified customer
Fast and Convenient and staff was courteous
Contact Information
verified customer
Very pleased with overall service and staff Only comment was when we returned to Buffalo , our flight had been delayed so we didn;t arrive until around 10pm When I tried calling the phone number no one answered , I did text a message after a few minutes and got an almost immediate response and the shuttle arrived within 5-10 minutes after . But for someone with no texting ability , not being able to get thru to the land line could cause fustration . Again my over all expierince is positive and we will continue to use this company for our future travels
11/16/11 Trip
verified customer
Staff was very responsive and courteous!
Airport Valet Parking
verified customer
Good service. Friendly personnel. Clean facility. Will definitely use again. Only confusion was where to wait for the shuttle. I did not ask when I dropped off my car. You may want to inform your customers - especially if they have not used the service before. Also, a gentleman on the same shuttle talked about "Express Service". I did not know what that meant.
Service
verified customer
Been using Airport Parking for years, service is outstanding. The express check out could be a bit more efficient, its tied to a car and not a person.
great place to park AND
verified customer
I needed an oil change. It was done while I was away for about what I would normally pay. Staff is courteous and polite.
Parking
verified customer
Once again hese place is tops for parking your car when taking a flight form Buffalo. Drop off could not be easier. New texting program for when you land did not work as I expected, watched the van leave as I was walking out the door, had to call over and ask for the van to come back to the airport.
Great service
verified customer
thanks - I will use this service again.
November 7th trip
verified customer
Maria at the front desk is awesome!
Outstanding
verified customer
My third time using Aiport Valet Parking and once again my experience was excellent. Easy check in, short shuttle, very little waiting time and check out was fast.
review
verified customer
shuttle to the airport was immediate. on return, i called your service, but no one came for over 15 minutes, then i texted and there was someone there in 5 minutes.
making a reservation online did save me some money. I would use the service again.
Quick and close to the Airport
verified customer
I like that Airport Valet Parking is so close to the airport, and they are generally there to pick you up quickly. Very important after you've been on a plane and in airports for hours and you're exhausted.
not as good as before
verified customer
My husband and I have used Airport Valet Parking 4 times before and were always 100% pleased, but not this time. We had to wait close to 25 minutes to get picked up at the airport upon on return Sunday night because there was only 1 person working to transport people back and forth. I don't find this acceptable and if our wait time is similar in December when we are traveling again then it will be the last time we use Airport Parking.
First Time user
verified customer
Excellent. I was a 1st time user and it couldn't have been easier. Sent a text when I got off plane walking to bagage and had to wait only 2 minutes. Car was warmed up and ready to go.
driver with 5 passengers
verified customer
On arrival we could not find the "Airport Valet Parking" lot even we knew to pull in at the Budget Lot. The Budget lot is the parking lot! Once there, the shuttle waiting to take us to the airport- this was excellent. On arrival back to the airport we needed to wait about 10 minutes for the shuttle. Drivers were professional and friendly. price was excellent. I will use them again!
Excellent service
verified customer
Polite and courteous drivers; really short wait time for shuttles to arrive
Excellent Service
verified customer
Excellent service. Will use again
Good Experience
verified customer
My second visit and will be back. Excellent service and pleasant personel.
Great but not quite 5
verified customer
Everything was great except for two small details:
1)I was on hold for at least three minutes when I tried to call for pickup from terminal
2) Took a bit of a wait for the shuttle vehicle to show up after I called...almost 20 minutes
This place is ideal and seems very good except for the two noted items...they prevented a 5.
excellence
verified customer
Most curteous workers and excellent service
Great
verified customer
As always it is the best way for us to go. Come and go as you need. Don't have to trouble family or friends for a ride to and from airport. Great price when you book online. Sooo easy too use.
Thank you, MaryAnn
Keep up the good work guys
verified customer
I'm a very practical person. If I pay for a service I expect to get what I paid for -- and that's why I continue to use Airport Valet Parking. You deliver the service you advertise and you do it with a smile.
Most Pleased
verified customer
My first time trying your service. What a pleasure to know I will never have to use the airports lot again!!!!!!! Your Clerk and drivers were most courteous and efficient. Thank You.
gkauder
verified customer
waited a little to long to be picked up
Very good service and valus
verified customer
Very good service and value
Good place
verified customer
I was running late when I got to the airport and they rushed me right there, I was at the airport within 15 minutes of pulling up at the office. On the way back I texted the company that I had arrived and they were there in 15-20 minutes, my car was waiting by the door when I got back to the office. The shuttle drivers were really friendly. I liked them alot.
Make sure you get a coupon or book ahead so its nice and affordable. Also at the airport you get picked up at the hotel shuttle booth. That was a bit confusing but resolved easily.
Courteous & Quick Service
verified customer
The staff was friendly and helpful, the service was fast, and the price was great.
wonderful
verified customer
Great service
valet parking
verified customer
could not have been any easier, fast, efficent, and drivers were pleasant and helpful, shuttle was waiting when we walked outside the airport and our car was waiting when we pulled in .
Great Service
verified customer
We have used them several times. We always have a good experience. They are friendly and on time. This last time, we had to wait about 5 mins because our party had so many people in it we had to have a van to ourselves. But, we only waited about 5 mins.
Great service
verified customer
I travel often and find Airport Valet Parking to be convenient, affordable and service is great. Would recommend to everyone.
Nice
verified customer
Our experience was good. The staff were wonderful, polite and helpful. Our wait time at airport was longer than I would have liked. The texting instructions did not work since after two text messages, there was no auto-response as indicated. I called as the van appeared but it was because someone else called. Still, good experience.
good experience
verified customer
The check in was quick and efficient and it was great to have our car waiting for us at the end of the trip, especially since it was pouring rain. The only drawback was the wait time for the shuttle at the end of the trip - and the directions were unclear as to where to wait for the shuttle at the airport, but that was resolved with a phone call to AVP. I would definitely use this service again.
great place to park
verified customer
Never a problem. Staff always friendly.
feedback
verified customer
I was very pleased with the service and would use it again when flying out of Buffalo.
Easy - Easy
verified customer
This lot is very easy to drive to, the prices are reasonable and the van drivers have always been courteous. When the flight arrives in the early morning it's nice to have a cheerful driver load your luggage right in your waiting car. Then it's easy to get on your way down the 90.
Perfect experience
verified customer
Sure will advise others to use your valet service!
Parking with Airport Valet parking
verified customer
Once we found your location, all went very well. The staff was courteous and fast. The shuttle driver was particularly informative and courteous and well aware of what customer we were - "the Civic people".
We appreciated that our car was ready and waiting when we arrived.
The price per day was great.
The only problem was locating your lot. I made the reservation online. We used a GPS to take us to the Genesee St address but could see no Airport Parking Valet sign from the street, so assumed you must be part of airport parking. When we called your office, the attendant was not very specific in telling us exactly where you were. A large sign on the street - in your colors - would have been extremely helpful.
Despite locating difficulties, now that we know where you are, we will definitely use you again. Over all, you provided a good experience and value for our money.
Thank you
all good but home timing
verified customer
way home with another group-- could be why we waited 20 minutes.
No more than 5 minutes wait on the way to the airport
Excellent customer service!
verified customer
Easy, fast, friendly, brought car right up to door!
CAPTCHA
verified customer
Great service!
cost
verified customer
Every thing was great except I can pay less booking directly using AAA.
Great Parking
verified customer
Very short wait dropping off and returning. Your vehicle is warm and right up front waiting for you.
Don't know what this is
verified customer
The longer rating was because I did not know where I was supposed to pick up the shuttle upon return to the airport. The shuttle was there and all the drivers and counter people were helpful and courteous. Very good experience.
Good stuff
verified customer
Will plan to use your service over and over.
airport valet parking
verified customer
I have no complaints. They were quick and courteous. I would definitely use this service again. Actually it was the best shuttle service i have ever experienced. I have bookmarked there web page for future use
Phoenix Trip
verified customer
Great service, staff was friendly and punctual.
Great service at a great price
verified customer
Upon arrival to drop off our vehicle and go to the airport, the shuttle van was ready, the attendent loaded our luggage and we were to the airport in less than 8 minutes. Our return flight was very late getting in (12:30am). We call the office for a pick up, the van was there in a little over 5 minutes. The driver loaded our luggage, drove to the parking location and loaded our luggage into our vehicle while I paid the final payment. The process of pick up, drop off and pay took no longer than 15 minutes. I am very impressed with Airport Valet Parking and will use them again.
Simple as can be!
verified customer
This is the second time we have used Airport Parking. Simple is an understatement. Pull up, they take your keys,a driver is waiting to drop you off at the aiport. Once we arrived home we texted them and they had a driver to use in 5 minutes.I was dropped at the door to pay and our car was sitting right there waiting for us. (no trying to remember what lot we were in like previous places we have used.) Both drivers were very pleasant as well. Thank you Airport parking, I will continue to use you in the future and will suggest to friends.
Prompt No Hassle service
verified customer
Our flight was delayed by 2 hours and when we arrived we were very tired, we called Valet Parking and they held the van as we were just leaving the baggage claim area, other companies make you wait for the next circuit. Will definitely use you again. Happy Canadian Customer
Feedback
verified customer
What can I say? Everyone was very professional and friendly. I waited no time at all. It was an easy service to use and on my return it was no time at all and I was collected from the Airport. My car was ready for me at the officw. WoW! I will use this service every time I travel. Thank you so much.
Good Service
verified customer
The service was perfect. Took 3 minutes to check-in and leave for the airport and it took 3 minutes to check-out. The staff are very friendly and helpful. I would use this service again.
Suresh
I do not know what to write here
verified customer
I always have a good experience at Airport Valet. Whoever trains your employees does a very good job. They are all so proud of the service that Airport Valet offers!
????
verified customer
I was very pleased with the professional services rendered and would use your services again. The only small glitch was that I was not told the shuttle picking me up would be unmarked and parked beyond the hotel shuttle area where I thought I was being picked up. I will know for next time.
Excellent service
verified customer
Excellent service! Will use again for future trips.
The best
verified customer
Everything went smooth.
Great service
verified customer
quick and thorough
9/21-24 stay
verified customer
As usual, the service was excellent. The drivers were prompt and courteous.
In fact, I passed along your information to a few flyers from Canada.
Awesome experience
verified customer
Everything went very smoothly. Our car battery was dead when we came to pick up the car and it was promptly jumped and we were on our way in no time. I would definitely use Valet Parking again. Thank you
parking
verified customer
All went well, price was right, everyone was nice and efficient even when I called because we had a day delay because of a medical emergencey.
Great Service
verified customer
The convenience is wonderful. The discount rate made it fantastic!
Thank You
verified customer
Thanks to every one at Valet Parking!!
You made our trip a lot easier than it would
have been thanks again JIM
Very Pleased
verified customer
Immediate pickup to the airport and car was ready for us to drive away when we got back. Would definitely use this company again!
Great service
verified customer
This was our first time using Airport Valet Parking. We chose them because of thier proximity to the airport and were extremely satisfied. The employees were friendly and courteous. They arrived promptly at the airport upon our return. Our bags were loaded into their bus and then loaded into our car which was ready and waiting for us. I would gladly recommend Airport Valet to anyone.
Rates
verified customer
Great drivers
Very prompt
The rates seems to be climbing
9/16 Trip
verified customer
Everything was excellent!
Pleasant Experience
verified customer
This was my initial experience with Airport Parking and I was very pleased. All the staff were pleasant and accommodating. I will use the service again.
Buffalo AVP review
verified customer
Everything went as we expected. There were no problems at all. The shuttle was ready and got us to and from the airport very quickly. We would use this service again when we travel.
Buffalo to NYC
verified customer
Valet Parking was a wise choice for our recent trip to NYC. We drove from Toronto and left the car at Airport Valet Parking in Buffalo. The service was prompt and economical.
A great experience!
verified customer
I booked this stay online for a great rate and everything went very smoothly. Fast service for drop off at the airport, and a about a 10 minute wait for pick up and transport back to AVP. I will use this service again.
Good
verified customer
Clean, efficient and reasonably priced.
Stay at parking lot
verified customer
I was very pleased with leaving our car at the Airport Valet Parking everyone was very helpful we got there on time and were picked up promptly when we returned . Our car looked like it had been washed if you did this thank you. The only small complaint I had was that the directions were not very good if we had been told it was the entrance to Budget it would have been easier we are not from the Buffalo area and didn't know so we had to call and get the directions. I am sure if we fly out of Buffalo again we would use this parking lot again.
excelent service
verified customer
Great service Everything promised was delivered certainly use you again
Service for royalty
verified customer
I give Valet Parking my highest recommendation. Booking online saved me some money off the regular price. The morning we dropped off the car and key and we were immediately taken to the airport. On the return, we called and waited less than five minutes. My car was already waiting in front of the building, I paid the rest of the bill, and we were off in a matter of minutes.
very good service
verified customer
excellent service . The driver of the van to and from the airport very good. The check in clerk and check out clerk excellent. I will use Airport Valet Parking for all future trips.
Fast & very good service
verified customer
I will use in the future Airport Valet Parking. The pick up at the airport was quick and just a couple of minutes later we arrive to the parking where my car was ready to go.
Excellent
verified customer
Very courteous and prompt service. We'll be back.
parking
verified customer
Only negative is the wait at the airport on our return was about 40 minutes. Seemed rather long.
First Time User - Now a FAN!
verified customer
First time using this lot. Good Experience! A five star review would have been a car wash for free!!! Will be scheduling another spot today!!!
satisfied, but mis-charged
verified customer
I have used this service several times and have always been very happy with the service, and have recommended Airport Valet Parking to friends and co-workers. On this visit I was extremely tired coming home (worked around the hurricane) and did not pay attention to my bill until the next day, and found that I had been charged $10.00 a day for the remaining 2 days instead of the $7.50 rate - I booked my time on0line. This is the first time this has happened and the reason I rated a 4 vs a 5 as in the past.
Excellent Service
verified customer
This is the second time I have used Airport Valet Parking and I will definetly use it every time I travel. Fast service to and from airport. Vehicle waiting to be picked up when you get there. Affordable, especially with the online coupon for $7.50 a day. The only concern I had this time was at the airport itself, when the people behind the counter in baggage claim told me it was not neccessary to call over to be picked up after I arrived home. They told me to wait outside and I would be picked up because someone came by every 10 min. or so. This was my own fault, because your ticket stub does say to call on arrival home. It is just too bad that they are misinforming people when I had my 87 year old mother with me. Again, your service is excellent.
Parking for the Buffalo Airport
verified customer
The best place to park if flying from Buffalo.
first time...not the last
verified customer
This was our first time leaving our car here as we travelled. The service from start to finish was great. Drop off was right where we needed to be, pick up was so quick and to go back and see your vechile with the trunk ready to load, windows down to make it more comfortable in a hot day was so nice. We will certainly be using this service again. Thank you.
Great!
verified customer
When your traveling the last thing you want to do is wait around, the shuttle was right there and the driver without hesitation came and picked up my suitcases and brought me to the airport in no time at all!
The pick up I wish the employees would of let me know before hand where the pick up was going to be. But It all worked out ok at the end!
Thank you!
8/22 Trip
verified customer
Very efficient!
airport parking review
verified customer
Overall the experience was very positive. Price was fair, staff and service were very good. There was a little confusion on our pickup from the airport on our return from Chicago. We were uncertain where your vehicle would actually pick us up. It would have been helpful if the area was more clearly marked.
Great as Usual
verified customer
We use AVP exclusively when we fly out of Buffalo because you cannot beat the service and price.
Would recommend...
verified customer
Very close to airport. Very friendly and speedy service. The only complaint is after leaving my car there for a week, I came back to my car bombarded by birds. Not a pretty site. But, as it does wash off, I would definitely use this company again. Would definitely recommmend this company to others.
summmer vaca stay!
verified customer
You guys are the best. I waited no time for my pick. Very efficent and very prompt and friendly service.I am planning to travel for the Thanksgiving holiday, I am for sure going to use you guys.I do have my 10% off receipt! Thank you very much.
excellent
verified customer
The parking lot was much closer from the airport than I expected. Staff members were very nice. I would like to recommend the service for everyone.
mr.
verified customer
Very very nice and curtious, the price was a littleh more than expected but I will only use this service.
????
verified customer
I could not ask for any more prompt and courteous service!!
All went extremely smooth-would definitely use again!
Airport travel
verified customer
The pick up was much quicker this time upon our return from travels.
Thanks.
GRET SERVICE - GREAT PRICE
verified customer
We recently left our car with Airport Valet parking. Everything went very smoothly, great service, very quick pick-up on our return and fantastic drivers. Our car was waiting for us to load the luggage in the trunk when we returned. Very convienient, what more can you ask for, oh I forgot to mention the very reasonable price too.
Definately on our list for our next flight out of Buffalo Airport.
Efficient and friendly service
verified customer
Very convenient to airport--fast friendly service. The facility looked a little old.
Valet Parking
verified customer
This was so easy and safe. The staff was freindly and very helpful. We felt very safe leaving our car and it was so nice to have it pulled up and ready. Will definitely use this again.
good job
verified customer
recommended
Buffalo branch
verified customer
The waiting time for the van pick up has become longer and longer. This last time it was about 15 - 20 minutes for a 5 minute drive.
The staff is always helpful and cooperative.
Thank you
excellent service!
verified customer
we were very pleased with airport valet parking! they took us to the airport as soon as we arrived (at 4am!) and picked us up promptly when we came home! very pleasant employees!
parking
verified customer
All of the employees, were efficient, pleasant and helpful. I had my car cleaned while I was away and
was quite happy with how it looked.
Great experience
verified customer
It was a great experience. We got to and from the airport in a very short time and the paperwork was at a minimum.
BEST WAY TO GO
verified customer
This is the second time we used your company to leave our auto while away. Thie is the only way to go. Staff is great and helpful. Quick service and friendly. Thanks again. Looking forward to the next time we fly and we can leave our car with you.
Very convenient and would absolutely use again
verified customer
Great directions online, great rate. Quick departure to the airport and so convenient to do curbside check-in. Had a minor glitch on the pick up after I arrived. I did not realize where to go and missed one ride, so had to wait quite a while for them to arrive. Be sure to simply head to the hotel valet sign and do not go across the street to the airport valet mini-bus which takes you out to the airport parking lot. Read your stub more carefully, even if you are tired!
Parking Expeirence
verified customer
Drop off the car went off without a hitch. Meeting the shuttle on the trip home and waiting for the clerk to come to the desk made me tense after a 5 hour flight and we still had to drive 1 1/2 hours yet to home. Either a map or better instructions for pickup would have been helpful.
The drivers were very accomodating.
Airport Valet Parking Review
verified customer
We used Airport Parking the week of July 11, 2011. We had a very good experience. When we arrived, they checked us in and within minutes, the van pulled up to drive us to the terminal. When we returned, the transportation was there to pick us up quickly (5 minutes) and our car was out waiting for us so we just had to jump in and go. This is a very good place to leave your car when travelling. We are repeat customers and will continue to use this company!
Great service
verified customer
The service was great, transportation was prompt and staff was courteous. Would recommend.
Easy to use
verified customer
Was easy to hook up with Airport Valet Parking and found them to be very efficient. Shuttle to and from airport was fast and secure. Will use again!
Airport Valet Parking
verified customer
Great experience!
Parking
verified customer
They did a great job and were very friendly, timely, and accommodating.
Great for price.
verified customer
Great service. Quick response for pick up.
Recent Stay
verified customer
Good, but a little of a wait checking in because of car rentals. Good thing I wasn't in a hurry.
Now I'm the member of the club. Should be easier.
Employees are always pleasant. Thank you
Outstanding Service!
verified customer
I have used this parking service about 4 times. I researched it online prior to booking for the first time. I am always impressed in the staff's friendliness, the effiency and ease at dropping off your car and picking it up. The pick-up at the airport is always quick. The most I've had to wait is 10 minutes and that is rare, it's normally only less than 5 minute wait. The rate is excellent and it's always nice to jump into a warm car in the winter. I would recommend to anyone looking for alternative parking from the airport. Why pay the airport pricing?
Excellent Service
verified customer
Certainly will be looking forward to using your services again and again.
I will also tell all my friends about it.
Convenient location and great service.
Bill Snacki
Latest Stay
verified customer
Service was very good!
Good deal
verified customer
The whole experience was very positive. Quick service, good price relative to the alternatives. The only negative is when you first pull into their lot. It is very unclear where to park or what to do. But that's only for the first time, so I definitely will use this service again.
Mr. George Hartman
verified customer
Everthing was fine. Very pleased
Good Service
verified customer
I had to call 3 times before reaching someone, then they came promptly and picked us up while helping with our suitcases. Our car was ready for us by the front door which was nice. Will use them again. Just wished I didn't have to keep calling to get a hold of someone other than that great great service.
Best thing
verified customer
Airport Valet Parking was so easy. Just called when we got down to lugage and they were there when we left terminal. Car was sitting waiting for us, ready to load. I would use them again in a heart beat.
Good bargain
verified customer
Easy to use great customer service!!
airport valet parking
verified customer
great service and friendly staff
Good value & service
verified customer
We had a little bit of a wait when arriving to check in and prior to being shuttled to the air port. I believe that they only had one van running at the time. The gentleman driving the van was courteous and helpful. Upon our return we were picked up promptly and had very little wait for our car. I would definately use this service again.
It was awesome.
verified customer
Picked us up and dropped us off on time upon our departure. Upon our return, they were at the airport very quickly to pick us up and had our vehicle ready to go upon return to the parking lot. Would definitely use them again.
airport parking
verified customer
Excellent, great service
Thank you
June stay
verified customer
Very prompt and courteous staff.
Quick and Efficient
verified customer
Located directly across from the Buffalo airport.
We arrived and within five minutes they unloaded
the five of us and our luggage. We were at the airport
in less than ten minutes from the time we arrived.
The pickup was just as quick. We called after getting
our luggage and were pickup in less than ten minutes.
We will use Airport Valet Parking again.
Airport Valet service
verified customer
Service was prompt and polite. I will definitely use your service again. Thank you.
Service at Buffalo Airport parking
verified customer
Driver was great!!! Unfortunately when calling to be picked up was told by the agent that the driver would be there in approximate 8 minutes. After about 15-20 minutes I called back and the agent said she did not say 8 minutes - was quite rude and short with me. About 5 minutes later the driver did come - same one that dropped me off - he was so nice, wish I could have gotten his name for you to acknowledge his great service. As far as the agent at the desk she needs some fine tuning with her tone and patience with your customers.
don't know what this line is for
verified customer
I just wanted to let you know how pleasant and nice your driver was. he was great.
what are you looking for here?
verified customer
Very satsified with the valet airport parking......just had a little difficulty finding the place. Maybe should mention that it is with Budget Rental or make the valet parking sign larger?
Parking Success
verified customer
This was the first time that I used this service, it was easy to find and the transportation to the airport was fast. The only delay we had was in the paperwork piece as the office was busy with a long line up and only one person behind the desk who was already on the telephone with another customer.
Parking & Shuttle Service
verified customer
I would use this service again.
service
verified customer
it was good, the driver wasn't too focused and talked alot while he drove, but overall it was ok and we would consider using it again.
Great Service!!
verified customer
Everyone was very polite and helpful with transferring our bags from the car to the van. We were then taken immediately to the airport for our flight. Upon our return, we made a phone call and a nice young man was there within minutes. Our car was out front with the trunk open ready for our luggage. Great Service. We'll be back.
Good Service
verified customer
We were pleased with the service for the most part. When we arrived, we had to wait about 15 minutes before being served at the counter, which left us a bit short for time at the airport. Otherwise, staff were pleasant.
Your services is just out of this world with the price I paid
verified customer
this is the first time I used your value parking
after so many years fly out from Buffalo.
I am glad that I did. Your services is fast, price is exceptional.
Easy and quick
verified customer
Getting in at 11;30pm was so much easier thanks to the service we received.
Waiting Time
verified customer
I feel I had to wait a little long to get picked up at airport.I arrived in the late evening.Maybe a little understaffed?All in all staff was very courteous and I am satisfied with your service.
Worth the money,
verified customer
Everyone was very friendly...I enjoyed the ease of having someone take us and pick us up at the airport. There was a wait when we returned , our vechile should have been waiting for us,,,They apolizied and all was fine.
Great Service
verified customer
Great Service - we will definitely use your services again.
Prompt and Efficient
verified customer
We had reserved our parking on line in advance. There is a good discount if you reserve parking through About Airport Parking. Airport Valet Parking or AVP takes you promptly to the airport via their shuttle and parks your car. When you return from your flight, you call AVP on the airport parking phones and a shuttle brings you back to AVP with your car waiting for you at the door. We were very pleased with the service.
So happy
verified customer
So happy with the service we received. 3rd time we have used this service. Each time it was a great relief and expense savings
Only 1 concern
verified customer
I didn't give you 5 stars because of the problem with the phone. I was told it was better to call with my cell phone, which I did, but I was on hold for 10 minutes and no one ever picked up. I finally went inside and used the land line and was able to reach someone right away. This was the first time I had had this issue, but I've recommend your facility to two other people and both times they had the same issue with calling on their cell phone and be put on hold. Otherwise, your facility and service is great and we will continue to use you.
Great service
verified customer
From the first call for reservations to the landing and picking up the car it was truly an enjoyable service that we will use again and again and tell others as well. Thank you.
Comments
verified customer
Drivers and staff were super pleasant. The only hitch was that I wasn't informed where the pickup would occur. I used to use a service that is now called The Parking Spot, and they would pick up where the airport parking lot shuttles wait. After waiting 30 minutes, an airport shuttle driver noticed I was still there after he made a couple of pickups and kindly pointed out to me that your shuttle pickup area is at the side of the airport building.
Had to wait 30 minutes for shuttle pickup from airport
verified customer
Overall service was not bad. Being dropped to the airport employees were very helpful, and we were dropped off in time at the airport.
However on return we had to wait for 30 minutes for a ride, I had to repeatedly call the service to be picked up.
next time no worries
verified customer
all was timely,the attendants and drivers were pleasant and courteous.this experience allows me to have no worries the next time i use your facility.
Ms
verified customer
really good experience. Will definite park with you again
but will probably have my car cleaned while I'm gone.
great service
verified customer
They did a terrific job. Although our flight was delayed , they came back a second time and were very accommodating and courteous. Great service and well priced.
Would use again
great service
verified customer
They did a terrific job. Although our flight was delayed , they came back a second time and were very accommodating and courteous. Great service and well priced.
Would use again
great service
verified customer
They did a terrific job. Although our flight was delayed , they came back a second time and were very accommodating and courteous. Great service and well priced.
Would use again
great service
verified customer
They did a terrific job. Although our flight was delayed , they came back a second time and were very accommodating and courteous. Great service and well priced.
Would use again
great service
verified customer
They did a terrific job. Although our flight was delayed , they came back a second time and were very accommodating and courteous. Great service and well priced.
Would use again
great service
verified customer
They did a terrific job. Although our flight was delayed , they came back a second time and were very accommodating and courteous. Great service and well priced.
Would use again
great service
verified customer
They did a terrific job. Although our flight was delayed , they came back a second time and were very accommodating and courteous. Great service and well priced.
Would use again
great service
verified customer
They did a terrifec job. Although our flight was delayed , they came back a second time and were very accommodating and courteous. Great service and well priced.
Would use again
My first time- won't be the last!
verified customer
A very smooth process from online reservation to checkin to dropoff at the terminal to the very prompt and friendly pickup on Sunday evening. (Thanks, Bill!) My car was well cared for and returned in perfect condition. I will use this business again when traveling out of Buffalo.
great service!
verified customer
our experience with your valet parking couldn't have been smoother - cheerful and helpful employees made it even better... we will surely use your service whenever we travel!
great service!
verified customer
our experience with your valet parking couldn't have been smoother - cheerful and helpful employees made it even better... we will surely use your service whenever we travel!
Parking
verified customer
Overall I was happy with Airport Valet Parking and will use this service again. I got to the airport quickly and pickup from the airport was timely as well. The only reason I rated this a 3 was because when I returned my payment total was incorrect and I needed to work with the customer service representative to correct it.
Debby
verified customer
Very pleased. Speedy service (no waiting for shuttle), very convenient, polite and competent staff. Will use this service again!
No complaints
verified customer
Prompt service on both ends. Will use again.
great service
verified customer
i was not only pleased with the service but you even washed my car! thanks
5* hotel for cars
verified customer
Most satisfied. Service quick and efficient, workers polite and helpful. Will continue to use Airport Parking....
Keep up your good work
verified customer
Thank you so much for your excellent, friendly and prompt service. I will recommend you to friends and will use your service again in two weeks time. It is great to have still reliable services. Keep up your good work.
GREAT COST CUTTER
verified customer
The staff was friendly and helpful. We will go this way again in July, when we fly out of Buflo. Car was pulled up and ready for us to go. No waiting around. 10% off next time when I show this receipt. Thank you Airport Valet Parking.
review
verified customer
service was good and prompt but shuttle seats were uncomfortable and worn out Doesnt give a good first impression
review
verified customer
service was good and prompt but shuttle seats were uncomfortable and worn out Doesnt give a good first impression
review
verified customer
service was good and prompt but shuttle seats were uncomfortable and worn out Doesnt give a good first impression
fairly convenient
verified customer
The only negative comment it that it took 15 minutes to get picked up when they are located right across from the airport.
If the inside car cleaning was more reasonably priced I would have done that as well as the car wash.
Parking
verified customer
Very efficient! Convenient!
Airport Valet Parking Evaluation
verified customer
Excellent in every way!
Good
verified customer
Good service.
Very pleased with service
verified customer
This was my 2nd time using Airport Valet Parking and once again, I received wonderful service. I'll be sure to visit again and would recommend to anyone parking in Buffalo!
Convenient and friendly!
verified customer
It was so easy to make the reservations and even easier to drop off the car. We were shuttled to and from the airport with the same ease and friendly service.
I highly recommend for any traveller!
review title
verified customer
More care should be made by attendants. Upon return from our trip we had to wait for at least one-half hour due to the fact that our car keys were misplaced and we later located in someone's envelople.
repeat customer
verified customer
I am a repeat customer, I have always found the service to be very good. Not having to remember where the car was parked and having the car ready ad warmed up upon pick-up is a teriffic plus, and the rates (especially if you book on-line) are excellent! I will continue to use this service when I travel.
May 2011
verified customer
My family of four (including a 1 and 4 yr old) used the lot in May for a 7 day stay away. We were very satisfied with the services. I found the price in comparison to other lots was very reasonable. We had very little of a wait-time for pick up or delivery. The staff was very personable and helpful. I will use the lot again. Thank you
Late Night Return
verified customer
Both arrival and return services were done efficiently and with courtesy. My return time was late night (around 11:30PM) and the promptness with which the van arrived following my call was excellent. Driver was alert, pleasant and courteous. Car was ready and waiting. My only non-positive comment is that the car was well littered with leaf/blossom droppings from a tree near/under which the car must have been parked. A quick and simple washing away of the debris, prior to my arrival, would have been appreciated. When the word "valet" is used in the company title, marketing, etc., this type of service might be included.
I will use your service again.
#1 experience
verified customer
This is the second time we have used this service. Price is great and there's never a long wait going to and coming from the airport. Drivers are helpful and friendly. We will definately continue to use this service for all our flights out of Buffalo airport. GG&CG..
Thank You
verified customer
My insurance card in the car had expired and it was laying on the seat when we picked the car up. I now have the current card in the car and I appreciate my attention being drawn to this shortcoming. Courteous, quuick service. We will definitely be using your service again.
Great Deal
verified customer
We were quite pleased with the service and the staff.
Good Service
verified customer
Check-in process was acceptable, but it would be better if Airport Valet Parking could save my info for future trips.
Wait time for the shuttle on return was reasonable and check-out was fast.
Pleased
verified customer
I am pleased with Airport Valet parking rates and would park there again. I particularly liked that my vehicle was running and warm unpon my return on a cold rainy day.
Superior Service
verified customer
It was my first time using your service. I have tried several others in the past in & around the Buffalo airport. I would have to say your service is the best. Prompt drop off & pick up times & the car waiting for me at the front door upon my return. Will be seeing you soon again on my next trip.
I am sorry to hear about
anonymous customer
I am sorry to hear about your long wait. This is unnacceptable, and we strive to be as efficient as possible for our customers. Please send us an e-mail at info@budgetbuffalo.com so we can make things right!
I am sorry to hear about
anonymous customer
I am sorry to hear about your experience. We pride ourselves on efficency and politness of our staff. Please send us an e-mail at info@budgetbuffalo.com so we can make things right!
I am sorry to hear about
anonymous customer
I am sorry to hear about your long wait. Please send us an e-mail at info@budgetbuffalo.com so we can make things right!
excellent
verified customer
Excellent! Great deal and great service
quick and easy
verified customer
making the reservation on line was cheaper and the printing off of receipt for parking very easy - I didn't feel that the map attached was helpful - with the ## as couldn't see it. Drop off and pick up very smooth and fast - thank you !!
found luggage
verified customer
You handled everything very well including finding my lost suitcase and delivering it to me!! Will plan to use you again on my next flight from Buffalo.
Airport Valet parking goes the extra mile
verified customer
I am very happy with the service I receive at Airport Valet parking and will park no where else. I appreciate (especially in winter) the fact that my car is warmed up and ready when I return from the airport. The cost is no more than other parking venues and the service exceeds any other parking provider. Thank you.
parking
verified customer
Initially we found it difficult to find the parking company- a sign with the name on Genesee St. would be most helpful! I made my reservation online which was simple, but I wasn't thrilled that I then had to go inside and wait in line to park and get the shuttle. I guess I'm used to faster and simpler parking next door at fasttrack.
The cost was very reasonable and the shuttle service was quick to and from the airport.
Valet Parking
verified customer
Three of the four people we dealt with were very nice, the third was rude to people. Because of how long it took to be dropped of and picked up, I probably would not use the parking lot again. Thank you to the three people that were very friendly. The drop off guy on May 6th should be replaced, he was miserable to deal with.
Great Experience....
verified customer
I will definitely use this service again. The staff was friendly and professional. There was no waiting for the shuttle to and from the airport. I would recommend this company to anyone seeking long term parking.
friendly but long wait
verified customer
dropping off vehicle was quick..driver very nice also. upon returning however, had to wait 22 minutes for driver to pick us up at the airport after phoning for ride back..it didn't help that it was cold and raining.in addition, two men who came to pickup 5 min before ride came, jumped ahead of us into van first and then served first. thought long wait at pickup wasnt worth few dollars we saved picking this over airport parking. everyone was friendly though
An excellent job!
registered customer
They were very professional and speedy when driving me to the airport and again when I landed. My car was well cared for and it was nice to go away without the worry of leaving my car. Thanks to you all:)
Thanks
verified customer
After a long delay in arriving, the courtesy and readiness of the staff made things a little easier.
Thanks,
Good Service!
verified customer
Staff is friendly. Derick does a great job!
Awesome service. Will use again
verified customer
We were late catching our flight from Buffalo because we had left home too late. We arrived to this parking lot in a panic and the driver kindly waited with his shuttle to drive us to the airport. Helped us unload all of our stuff from the van and into his shuttle. Check-in of our vehicle to this parking lot was fast and we were whisked away to the airport in minutes.
When we returned, just as promised, we called to announce our return. By the time we got to the curb, the shuttle was already there to pick us up. Very little waiting!!
Back at the Parking Lot, our van was already pulled out and because it was a hot day, they had rolled down all the windows to cool off the van. How thoughtful. The driver of the shuttle couldn't help any more than he did. He kept asking if there was anything else he could do to help us. He unloaded our luggage from his shuttle and transferred it right into our van. They gave us directions to where we were going.. Incredible customer service. Rare these days.
Will definately park here again.
Friendly service
verified customer
The Airport Valet Parking at Buffalo Air[ort is a very unassuming place, no big signage like other off-site parking lots. People who work there are very efficient and polite.
I was taken promptly to the airport by a very friendly and informative driver. Upon my return (mid afternoon) it took about 15 minutes before I was picked up which I found a little annoying but the driver was yet another nice gentleman. The only reason I didn't give Airport Valet a 5 is because their facility is a little old looking. They really need to spruce it up. Other than that, everything was fine.
recent park
verified customer
very convenient and friendly--Good rates
Thank you
Parking Review
verified customer
Service was excellent. Virtually no waiting at either end of our trip. Car was ready, driver and other clerks were friendly and polite.
Gave us peace of mind while away knowing our car was safe
Good experience
verified customer
Agents and drivers are most courteous and accommodating. The online savings are amazing. Will continue to use their service.
Buffalo Airport Parking
verified customer
I was running a little late when I dropped off my car. The check in was fast and easy and I was quickly delivered to my gate. I made my flight without an issue.
On my return, I called for pick up on my way from the gate to baggage claim. After getting my bags, I only had to wait between 5 and 8 minutes for the shuttle to arrive.
When I got back to the lot, my car was under cover and ready for pick up. I went inside to pay the balance and did have to wait about 10 - 15 minutes as there were several people in line ahead of me.
All in all, this was a good experience.
Pick-up time
verified customer
A long delay between the call for pick-up and pick-up. We were ready to call again.
Customer
verified customer
Fantastic!!!!!!!!! I have used other places in the past and this was my first time using you. In and out in 2 minutes,driver was VERY friendly,great with the kids to. Pulled up and my car was already sitting up front ready to go!I highly recommend Airport Valet parking.I travel a lot and will use you from now on!!
great job
verified customer
easy as usual. car waiting for us after we were picked up. great job as usual.
Don't know what this means.
verified customer
Very satisfied.
Great and very convenient
verified customer
Great location, great service will park there in the future.
Review for Airport Valet Parking
verified customer
This company needs to familiarize themselves with the concept of "valet". I initially called for pick up while waiting for my bag on the carousel. I called 10 minutes later to confirm what the vehicle looked like. I called again 15 minutes later when I still didn't see an Airport Valet vehicle.
The reason I chose this service was so that the vehicle would be waiting for me when I left the terminal.
airport parking
verified customer
service was excellent.
Very polite and helpful staff.
verified customer
I found the staff of Airport Valet Parking very polite and helpful. At the airport we discovered that my wife had forgotten her ID. The staff was very helpful in getting us quickly back to our car and from our car to the airport on our return to Airport Valet Parking. We were impressed and grateful for their help. We will recommend Airport Valet Parking to our friends.
good
verified customer
was wonderful....
great service !!
verified customer
I have parked here a few times A+ service. Recommend !!
Great Parking
verified customer
I've parked here numerous times, although this is the first time that I've used their online reservations. This is very easy very close parking, I'm always pleased.
PICKING ME UP
verified customer
SERVICE WAS GOOD AT DESK AND DAY I LEFT ALSO GOOD, ONLY THING I DID NOT LIKE, I HAD MY LUGGAGE AND PICK UP WAS LONGER THAN EXPECTED, OTHERWISE IS WAS OK
parking
verified customer
wouldn't park anywhere else
Whatever
verified customer
Very good experience.
did not travel
verified customer
we had to canceled our trip. we will use valet parking when we rebook. thank you
Service OK, airport pick-up slow
verified customer
Drivers were friendly and courteous.
Pick-up from the airport was very slow (this was also the case on arrival from our last trip in December).
Upon return, our car was running and ready to load our luggage.
dirtcar.
verified customer
it was our first time using everything went well; pickup time an our car waiting; good sevice inside an out. we will have too c when its middle of january 20 below with 8 inches of snow and blowing winds to c what your made of !! :) thnx.
Great Service!
verified customer
Great service at your facility. Will definitely use it again and recommend it to friends and family.
very good service
verified customer
I was very happy with the service I recieved; We called for transportation and the van was there within 5 minutes and loaded all the luggage in my car for me...and off we went. I will def use them again while traveling..
GREAT off site airport parking
verified customer
Airport Valet Parking across the street from the airport was the BEST parking facility we have used. It's cheaper,cleaner,warmer and faster than the bigger parking area down the street. Cheaper is good, but their service was GREAT. They had our car warmed up and heated at their front door when they brought us back from the airport. I don't think any other parking business does that. The car felt so nice and warm on a cold evening. It worked out real well. The people were very courteous and we'll definitely be back. Provide the customer with a map of your pickup area at the airport. That was a little confusing as is your location on Genesee Street; 50 yards, 100 yards off the expressway.
airport valet parking
verified customer
Everyhting was perfect from the time I brought my car in at 4:15 am on the 18th of april until I picked it up at 10:30 pm on the 22nd. Even had the car running and warm, Would use your service again.
Great Service
verified customer
The first time I have ever used Airport Valet Parking. I was very satisfied with the service overrall from the time I dropped my vehicle off and when I picked it up. Within 5 minutes of my call the transportation van was ready to pick my family up from the airport. I would definitely use them again in the future.
Unexpected Wonderful experience
verified customer
We had a miserable flight experience. Should have returned home at 6pm but ended getting in at about 130am. We were beside ourselves. When I called for a pickup at Airport Valet, they must have picked us up in 5 minutes. It was freezing outside to us (came from New Orleans)and I couldnt believe how fast they came. The driver was so nice. He shuttles us to our car that was warm because they heated it up. How wonderful! I expected to have to waste another hour waiting for a pickup and getting in a cold car. What a nice ending! I know it doesnt sound like much but it was so appreciated. Perfect service! I will have my friends use your service and will definitely be back.
Helpful and accomodating
verified customer
Great service at both ends of my trip. Everything was explained to me, easy to follow directions, and very fast pickup and delivery times. Thanks for making my first visit to an unfamiliar airport less stressful.
Vegas Vacation
verified customer
Excellent experience from start to finish! courteous,friendly, efficient, and reasonably priced.
Great service
verified customer
The service was fast, courteous, and great to have a warm car on a chilly return night. Would definitely use again and recommend to others. Price was reasonable too!
parking experience
verified customer
We used Airport Valet parking twice within 2 months and both times we were we were very happy.The counter person was very friendly even though we arrived at 4:30 in the morning on one of the occasions.The driver was very helpful and we did not have to wait long for him to pick us up after we called him when we landed.One of our trips was in Feb.so it was very nice to see that the driver had our car all heated up for us when we got back to the lot. The price is very resonable and you get a better rate if you book online.We will definitely be using them again.
Ripley Rental
verified customer
Our rental from Apr 11th to April 18th was wonderful including the car detailing. The service was friendly fast and very welcoming. Well done!
Review of Airport Valet Parking
verified customer
So convenient. Wonderful to have car ready upon our return. Helped with bags. Added bonus, willing to wash, car in & out.
Airport parking
verified customer
The procedure worked out exactly as anticipated both in check in and out. the staff were both courteous and helpful. Our daughter and family came in immediately behind us and the staff helped them out as well. Would have no hesitation in using or recommending in future.
Excellent, will use again!
verified customer
So easy and convenient!
I am sorry to hear about
anonymous customer
I am sorry to hear about your experience! Please send me an e-mail at info@budgetbuffalo.com so we can make things right!
Waiting
verified customer
The initial service was excellent, but I waited 25-30 min after calling for the pickup after I landed, I actually called back again to make sure I had the correct number after waiting 20 minutes. Then the desk couldn't find my keys for another delay.
LOVE your service!
verified customer
LOVE your service!
Review comments
verified customer
Only Comment is that after dark your lot is very hard to find for first time users or people just looking for lots. However your service was great. Thankyou
First time
verified customer
This was the first time I have used Airport Valet Parking and everything went very smoothly. The drop off was quick and I got to gate in just minutes. When I landed back in Buffalo, I called for a ride and they were there in a matter of minutes. My car was running and ready to go when I got back to the office. Everything went without a hitch and I will definitely use the service again in the future.
Slow Pickup
verified customer
Airport pickup after return to Buffalo was very slow----took about 25 minutes. Facility is right across from the airport
Happy Repeat Customer
verified customer
No complaints. The lot is very close to the airport, the drivers are quick to deliver and pick us up and my car was ready. I have parked with Airport Valet three or four times and will likely do so again.
Parking event
verified customer
My delivery to the airport was fast and efficient. My return home, however, was frustrating. Upon arrival I called the number on my ticket from my cell phone and pressed 1 for a pickup, and nothing happened, tried 3x and had to return inside to the courtesy phone. My driver told me I requested 10 pm when my reservation clearly stated 10 am. Waited inside a considerable time while an irate customer argued over stolen credit card and balance owing in very heated conversation which was uncomfortable. When I got in my car to leave my keys were not in the car and had been misplaced and it took a while to find them. In all, it took over an hour to be on my way. I do not find this acceptable. My driver did apologize for the delays and the desk person was frustrated, with reason. I feel, despite circumstancs, it should not take an hour to retrieve my car.
Easy!
verified customer
I would use this again. I liked just leaving my car for them to park, along with my keys. No need to try to remember where you put your keys for safekeeping while you go off on vacation! The best part was coming home from a warm climate and having your car turned on, warmed up and waiting for you when you got out of the shuttle.
happy
verified customer
quick and conveniant
very convenient
verified customer
This parking was very convenient, reasonably priced and the gentleman that drove us and helped with bags was terrific! Thanks so much.
Amazing and Friendly
registered customer
Faster and cheaper than buffalo airport parking! Plus I got an oil-changed for a great deal!
Parking while traveling at BNIA
verified customer
Good experience overall. Reasonable price and was able to reserve price and spot online before arriving. People were very courteous and timely. I would park there again.
first class service
verified customer
a great system - very efficient and affordable. travelling with young kids was never so easy. highly recommended the car wash!!!
Great Service
verified customer
Friendly staff, quick in/out process. Highly recommended!
Parking Visit
verified customer
Fine service, good employees for check in , pickup and check out
Satisfaction with parking
verified customer
I was very pleased with the parking accommodations--the price was great, the people and drivers were friendly and prompt.
Thanks for a good experience--I'll recommend your service.
I love Airport Valet Parking!!
verified customer
This is only my second time using the service, but I love it!. The service is great, the staff is friendly, and it is soo convenient. As soon as we called from the airport they came right over. I felt safe leaving my car there, it was all warmed up and waiting for me when we arrived!
Keep up the good work!!
Airport Valet Parking a big hit!
verified customer
It was wonderful to arrive home in the freezing cold and find our car ready and waiting and WARM. Airport Valet Parking was a nice addition to our trip.
We reserved a spot online and received the same pricing we would have paid at any other lot just to park.
We will definitely use this service again and will highly recommend it.
I am sorry to hear about
anonymous customer
I am sorry to hear about your experience! Please send me an e-mail at info@budgetbuffalo.com so we can make things right!
Good experience
verified customer
Car was warmed up and ready to go when they picked us up.
WOW! Thank you
verified customer
This parking lot is super close to the highway & easy to get to. Check in was fast, transportation to & from the airport was fast and courteous. Driver even gave us directions to the border which saved us 30 minutes! GREAT price too!
Thanks SO much for a wonderful experience.
Excellent
verified customer
On the way out, I got a very quick ride to the airport.
quick,worry free
verified customer
Ill be back ,fast service shuttle on time,car warmed up &waiting when we got back!
Review
verified customer
very good service.
Good Service
verified customer
It was actually a good experience using your service, thank you.
great service!
verified customer
easy to find, transportation to & from airport very prompt, courteous service and the price was right!! thanks again i will use this service in the future and have already recommended it to a friend traveling to florida next month. thank you
good
verified customer
good
great service!
verified customer
This was my first time using this parking lot. Staff was friendly and courteous. I will recommend to others.
Service
verified customer
Fine service
SVP
verified customer
I had arranged for an oil change and a complete wash in and out. The oil change was done, however the wash was not. I was told that they ran out of supplies???
It took 15 minutes for the pick up. I travel often and its important for me to use a valet service that offers the car wash and is quick for airport pick up.
Driver who did pick us up apologized for not having the wash job handled. He did a good job..
Thanks
Rerfect service
verified customer
I'm completely satisfied with service you provided to my family, Thanks, we are your customers foreever!!
Excellent Service
verified customer
My car was warmed up and ready to go as soon as the shuttle returned from the airport. Great Service !!
great service
verified customer
great service! fast ,courteous and friendly. Keep it up.
good service
verified customer
fast and courtesy
Mr. Loran Broughton
verified customer
We didn't have a problem with our parking, but we traveled with my sister, and she had a problem, so we had to wait while her problem was attempted to be resolved, probably an extra 10 minutes,or so, in the middle of the night. I would still use your parking again, though, because we got really fast service to and from the airport.
excellent
verified customer
Had car warm and running when we got back to pick it up!!! We flew back into Buffalo NY and it was a cold day in winter!!!
Where are you??
verified customer
Everything was great except for the 20 minute wait at the curb.
Loved it
verified customer
Most affordable parking I've ever had to pay for. And I've traveled enough to big cities. And it's valet!!! Sheesh! The other reviewers say enough.
Airport Valet Parking
verified customer
Price is the best I found in the area. Everyone was pleasant. It was a little difficult finding where the pickup point at the terminal was as it was not marked as most of the others. All else was fine.
Vehicle Parking and Airport drop off and pick up
verified customer
The service was great. This is the 2nd time we have used the service for airport drop off and pick up. Plus we had them clean our vehicle. The did a fantastic job. Everyone is friendly and polite. They had our vehicle running and nice and warm when they picked us up from the airport because it was 24 degrees when we arrived home. We will use the service again in October.
5 day parking
verified customer
Great service and value.......will do i again....thanks
Convenient
verified customer
Convenient service with friendly drivers. Short waits. We'll continue using them!
The Best!
verified customer
Didn't know you guys were going to clean off the snow and have the car warmed up and waiting for us,,,Thank You! What a nice bunch of people, thanks for making our trip easy, YOU GUYS ARE GREAT!
Just OK. Room for improvement.
verified customer
Instructions on where to catch the van and what the van said were poor. Van says nothing about Airport Valet on it, just budget. Van pulls in left of the terminal. I was lucky to see it. The car was not brushed off totally. the counter girls were great. The price was great.
Excellent service!
verified customer
My car was turned on, heated, and ready for me to drive away when we returned from our trip. We did not have to wait long for the shuttle either way, and it's directly across from the airport, so it's a 2 minute drive. And of course, the driver helped us with our bags. I would definitely use this service again!
Great
verified customer
Dropped off with no problem, they got us right to the airport. Upon arrival waited only 5-10 minutes for a pick-up. They handled our luggage, very friendly. Cleaned off car for us and pulled right to entrance after we settled our bill we were good to go. Even loaded luggage in the car. Will definitely use again!! Only negative is that we passed right by it the first time, the sign is different than the name that prints on the reservation. It is located in the BUDGET car rental location. Next time we'll know - but very good experience with them.
BUF parking
verified customer
The service was excellent, the shuttle drivers were very helpful, and this is a great value for BUF airport parking.
Excellent!
verified customer
From the ease of booking on the web thru checking in and the short time waiting for picking up at the end of the flight was great. Very professional and friendly.
We will always use your service
verified customer
I had found you thru the web about 9 months ago. Since then we have used your service all 3 times we traveled. We are very pleased in toyal- love the idea that u will park for us- that its quick- that the people are super friendly- drivers are efficient and pleasant- that your airport pickup is speedy and reliable.
My Stay!!!!
verified customer
I was Very happy with the service .
So convenient
verified customer
I am so excited to find a convenient parking option in Buffalo. It was wonderful returning to a warm car in the 20 degree weather!
A flawless experience
verified customer
I liked that they had the snow cleared off my car and had it pulled up and running when we got off the shuttle. We had a very helpful and courteous shuttle driver.
The long-term parking rates were quite reasonable.
very good experience
verified customer
The warm car when we returned was outstanding. The price reduction to $7.50 per day is appreciative
Great Service
verified customer
Great Service
Great Service
verified customer
We were very pleased with the service. Parking is across the street from the airport. When we called for pickup the van arrived within minutes. Our vehicle was parked right outside the main doors and it was warmed up - a great treat since we had just returned from Florida to a very cold day in Buffalo. We will always choose this facility when flying out of Buffalo.
I am sorry to hear about
anonymous customer
I am sorry to hear about your experience! Please send me an e-mail at info@budgetbuffalo.com so we can make things right!
Great service!
verified customer
Quick to get me to the airport. My car was warm and waiting for me when I returned. Friendly front desk staff. I will definately use Airport Valet Parking again.
Service
verified customer
Overall I give you a superior rating. The only thing I would suggest is to tell the customer where you will pick them up on returning. I was told by the busses when it was actually by the Limo parking. Had to move a lot of luggage a second time. Still nice to get in a warm car.
good experience
verified customer
How lovely to arrive on a cold night and have one's car warm and ready to go! This was the first time I used Airport Valet Parking, and I would recommend it to my friends. The service was fast and friendly, and for a small amount more than regular airport parking you get your car all warm and ready to go, quick delivery and pickup. My only quibble is that I had to wait a few minutes when I dropped off my car, as they seemed to be short staffed in the office.
Good value parking for Buffalo Airport
verified customer
Quick efficient service, professionally handled; reasonable rate.
Four Stars
verified customer
Service was prompt and the driver courteous. Price was right. The car was cleared of a recent snow and the engine started.
Overall very good.
wonderful
verified customer
It was wonderful to return from our trip and have the shuttle pick us up promptly and have our cars all warmed up with snow removed. Thanks.
Made my trip less stressful
verified customer
Can't say enough good - they brought us to ther gate, helped with our luggage, even put it back in my cleaned off, warm car when we got back. I was in and out both on arrival and when I picked up the car. I will definitely use them again!!!
Excellent service.
verified customer
Excellent service. Drop off and pick up were quick and with a friendly driver. Office staff were friendly and helpful. Will use again on next trip. Thanks.
Easy and convenient
verified customer
The whole process was easy and it was great to be picked up right away and have the car ready for us.
Thanks. Will definitely recommend and use again.
great price
verified customer
great price for a great service....however, wasn't sure where the pickup was...this should be made much more clear when the car is dropped off...we thought the pickup was across at the divider where the other shuttles were....caused some confusion and delay in cold weather....simple instructions at drop off would make things easier for customers and van driver...
but it was a very reasonable price...car was cleaned off ... it was nice to not worry about digging out the car....
would definitely recommend the service and would use it again
Pakii's Review
verified customer
Once I found your place my experience was excellent. I like the online registration and the drivers were friendly and prompt.
Airport Parking
verified customer
We were very satisfied with our experience with Airport Valet Parking. We loved having a warm car to get into when we returned.
Very efficient and cost effective
verified customer
This was the first time I used this lot to park & fly. I would certainly recommend it. I was in and out and returned to a nice warmed car. If only they could deliver warm temperatures it would be amazing!! The only suggestion would be to put "Budget" somewhere on the confirmation which would have made finding the lot easier.
very convenient
verified customer
easy to work with. van was waiting to take us dirctly to the airport and when we arrived back it was approx 10 min wait, our car was cleaned of snow and warming which was a great plus.. they are also less expensive than some of the other airport parking we have tried before
Excellent!
verified customer
Helpful, easy, fast and a warm, snow-free car. What more can you ask for?
Const. Mgr
verified customer
Great Job
Fair
verified customer
Everything was OK, except the pickup at the airport seemed kinda slow. I waited between 15 and 20 minutes for the shuttle bus to arrive. Also the phone # on my parking receipt would not get me through to the people at the counter. I called the number numerous times, and when it said to touch 1 to speak to a person, the phone disconnected.
outstanding
verified customer
it was great to get my car already running and warm
BEST DEAL IN TOWN
verified customer
We were very please with Airport Valet Parking
from the counter to the airport and back to our car- First Class! Friendly, courteous -what a treat to be picked up within 5 minutes of our call and dropped off at our car-snow cleaned off and warm WOW! worth every penny. We could have paid $3.00 more and would have had to walk through 3 foot of snow to get to a shuttle not to mention standing in very cold weather waiting.
review of our parking
verified customer
The About Airport Parking was great. We came home to a snow free car. They were so quick picking us up at the airport that the car was only being brought from the lot and just warming up. My only issue was trying to find the office when we were dropping off the car in the first place. Need better signage letting us know to look for the Budget sign as it was much more noticeable than the About Airport Parking signage.
great and friendly service
verified customer
We were very pleased with the service we received during our week's absence. Friendly and courteous staff and prompt delivery and pickups. Thanks, Guys!!
Extremely Pleased!
verified customer
Great service; friendly folks. Suggestion: I booked in advance via the web site. I believe there is an optional service to have your vehicle washed or detailed. This time, I might have opted for that, but didn't see it on the web site. I probably was in too much of a hurry...but perhaps it should be accentuated on the site so a person could easily opt for it.
Fast Service
verified customer
Very happy with the pick up time and drop off time. The drop off was perfect the shuttle was all warmed up and waiting for us. On the return the shuttle was at the airport in minutes to pick us up.
Only problem we had which had nothing to do with the parking was that we could not find a phone at the Buffalo airport to call the parking people to let them know that we had landed and ready for pick up. We ended up using our cell phone.
what happened to the bus
verified customer
we called as soon as we hit the baggage area and were told the bus would be there in 10 mins, went outside, your bus pulled up picked up one person and told us we would have to wait for the next bus,couldnt quite figure out why, another bus never came , one of your competitors busses pulled up and when we told him what had happened he offered to take us out of his way to our parking lot so we could pick up our car, needless to say I know which parking company I will do buisness with in the future, ok lets see how you handle a customer complaint , oh by the way the bus that had told us to wait was pulled in and the driver was joking around with the counter person when we arrived at your facility.
Overnight parking
verified customer
Courteous, rapid service.
Great service
verified customer
The service was great. I did have to wait awhile for pick up at the airport, but my car was ready when I arrived at the parking lot.
Airport Valet parking
verified customer
Great service - Inexpensive, courteous, easy to find, convenient. What can I say. I would recommend your company.
Love the service
verified customer
I have used airport Valet parking twice now and have really loved how easy it was. Its so nice to have your car waiting and all warmed up for you when you return.
My experience with this company.
verified customer
Your company made everything so easy. The driver who took me and my family to the airport was so helpful with his information...a REAL NICE GUY! The man that picked us up was very polite and helpful as well. The clerks at the desk were polite, professional and just plain NICE. Thank you all..I will ALWAYS use your company when needed.THANK YOU EVERYONE!
Convenience and Courtesy!
verified customer
Much easier (and cheaper) than parking at the airport. The drivers were very polite and sociable. I will definitely use this service again as well as recommend to fellow travellers.
Excellent Parking Experience
verified customer
Will come again!
Experience was top rate
verified customer
I had absolutely no problem with the valet parking, other than finding it in the dark on my arrival. My husband had set up the parking through the internet for me, and I did not realize it was connected with budget rent a car. I went by it the first time. Upon my return from Texas, it was about a fifteen minute wait for the shuttle after I picked up my luggage.The drivers were very nice as well.
LIGHTS OUT
verified customer
WE GOT THERE TO FIND THAT THE POWER WAS OUT DOWN 1/2 OF GENESEE ST.THE EMPOYEES ARMED WITH FLASHLIGHTS GUIDED US THRUGH CHECK IN AND GOT US TOO THE AIRPORT ON TIME EVERYONE WAS PROFESSIONAL & COURTEOUS.I WILL PARK THERE EVERYTIME I FLY.
I don't understand what you want here.
verified customer
The service that you rendered was excellent, in part because of its location. I do not live in the Buffalo area, therefore location near the airport was important to me. I was able to locate the site with little effort.
The personnel quickly checked me in and then drove me to the airport. Little time was loss during this transition.
When I returned, I telephoned your office and within ten (10) minutes I was picked up at the airport and taken to your facility. When I arrived, I found that my car had been brought up to the office. It had been turned on and the car was warm and ready for me to depart.
These services were very important to me and I WILL use your services again in the future.
valet
verified customer
good service, on time and car was clean. would use your services again.
wonderful service
verified customer
service and timely rides were above our expectations.friendly and fast,no hassles what so ever and warm snow free car on return,would recommend to everyone.
good and fast
verified customer
excellent and curtious
Pleased with service
verified customer
Used airport valet parking for the first time and and was very pleased with the quality of service I recieved. Was extremely pleasant when we dropped off the vehicle and was very easy reaching them when we returned. Would use them again no question!
Great service!
verified customer
We landed at 11:20pm. It was around 10 degrees out. The car was warming up and had all the snow brushed off when we got dropped off at the lot. I will never park anywhere else. Especially in the winter months. GREAT SERVICE!
Excellent Value
verified customer
The van rides to and from Airport Valet were prompt and my car was cleared of snow and warmed up as I arrived at Valet Parking. I was confused as to where to pick up the van at the airport as I went to the shuttle island. But was told by police officer where to wait for the van. Overall I would use this service anytime in the future when I fly out of Buffalo.
great service
verified customer
They cleaned the snow off the car!
Mixed Feelings
verified customer
My review would have been 5 stars if not for the man who took me to the airport on Feb. 4th. Your service is a fantastic luxery for a fair price. You can't beat valet concept and hopping in your warmed up car in the winter after a long flight. However, the man who brought me to the airport on Friday, February 4th at the start of my trip was rude, nasty and hostile. Me and 5 other customers were subjected to his barking orders, throwing luggage, slamming doors and erratic driving. This was the first time I had had to deal with this person and was completely shocked at his behavior. I think you have a loose cannon on your hands. At the same time, the gentlman that picked me up on February 8th was wonderful as was the man who has picked me up in the past. I work for the YMCA and we use your service often. I want to use your service again but will always have in the back of my mind the worry that I will get that "mean and nasty" man again if I do. When I arrived in Buffalo on the 8th my first thougt before calling for my shuttle pick up was "I hope I don't get that man again" . . . . it's not a good feeling and this is no exxageration. You truly have a lose cannn on your hands and I would reccommend his termination. Being in business myself, I know how damaging the attitude and behavior of an employee can be on your business. . I am seriously dissappointed by the interaction I had with this man.
Great customer service
verified customer
I had a great experience they were very efficient and friendly. I would recommend them to my friends.
Great place to park!
verified customer
I've been parking with Airport Parking for years. Always a positive experience. There's nothing better than coming back from a trip to a warming car that the snow's been brushed off of.
5 stars
verified customer
absolutly flawless! there is nothing like having a warm cleaned off car in 15 degree snowy weather
Great service at a great price
verified customer
I have used this service numerous times and find the staff friendly and efficient. I recommend Airport Valet Parking to any traveler.
valet parking
verified customer
Wonderful service. So nice to have a warm car to drive home.
REMEMBER-Get your luggage before you call for service.
will use them again!
verified customer
problem free
very good
verified customer
Outstanding, Will never use the airport parking again. Thank you guys.
A positive experience.
verified customer
As my flight was scheduled for 5:27 am I arrived at valet parking at approximately 3:00am. I was warmly greeted, signed in and on my way to the airport within ten minutes. The shttle driver was friendly and talkative. He was helpful in explaining that the departures area would not open for at least an hour and gave directions from the Arrivals area where I was deposited.
On return, at midnight,the pickup was fast and the same driver was just as cheerful and talkative as four days earlier. He carried my bag to my car and deposited it in the trunk for me before wishing me well and extending an invitation to use the service again in the future. My vehicle was cleared of snow, warmed up and ready to go enabling a speedy departure for home.
Thank you for the service; it is greatly appreciated.
Great service
verified customer
After being gone for a week in 65-70 degree weather coming home to 10 degrees was a brutal shock...but coming home to a warm car that had all the snow brushed off was a welcome treat!!! What a great service you offer!!! We'll be back again for sure!
Excellent facility
verified customer
Your facility is great. Car was warm and clean of snow upon our return. Drivers were very helpful and courteous.
Very pleased with service
verified customer
I will definitely use Airport Valet Parking again. My overall experience was excellent.
I am sorry to hear about
anonymous customer
I am sorry to hear about your experience! Please send me an e-mail at info@budgetbuffalo.com so we can make things right!
How was stay at Airport Valet Parking
verified customer
The Airport Parking went very well with no problems whatever.
Pleased as Punch
verified customer
Everyone from the check-in/out persons, to the van drivers were terrific. Will definitely use this service again. Prices were very reasonable as well.
AIRPORT PARKING
verified customer
CAR WAS WARM WHEN I PICKED IT UP, DRIVER WHO TOOK CARE OF MY LUGGAGE WAS GREAT, PICK UP TIME WAS A LITTLE LONGER THAN EXPECTED, BUT DRIVER WAS GETTING MY CAR READY, I WILL ALWAYS USE YOUR SERVICE.
Not sure what Review Title means
verified customer
Prompt and courteous door-to-door service. It was certainly nice to come back to a cleaned off and warmed up vehicle. I will definitely be using this parking service again for future trips.
our recent reservation
verified customer
We experienced excellent service on our departure to the buffalo airport, the driver explained the services clearly and assisted us in carrying our bags. We were efficiently greeted upon our return to retrieve our vehicles, however, the driver watched 4 women struggle to pull suitcases through the snow casually asking if we needed help. When we responded "yes" his attempts were less than helpful. The service was otherwise very good.
Easier than expected
verified customer
prompt drop off, prompt pick up, car was warm, less than 10 minutes from pick up to drive off. Will use again
AIRPORT VALET PARKING
verified customer
WE WERE VERY SATISFIED WITH THE WHOLE PROCEDURE
Comment on AVP
verified customer
All of the staff are very pleasant and we have always been pleased with the service provided every time we have used AVP.
long term parking
verified customer
I was impressed with the speed in which I was taken directly to the airport upon my arrival at AVP, AND especially in which I was picked up when my plane came back in. While I was waiting for the shuttle another lady next to me was waiting for someone else and she said they told it would be about 15 or more mins. IT WAS FRIGID COLD and I was so glad it wasn't me waiting that long for my shuttle.
I also appreciated the reduced rate which is part of the reason I chose AVP because it was cheaper to park the car than to have someone drive me back and forth the the airport twice.
All personnel were extremely helpful and cheerful and polite!
Very Good Service.
verified customer
We appreciated the vehicle being brought to the office and being heated in this extremely cold weather. That was a great service. We will definitely use this Airport parking again. The pick-up vans could be cleaner and nicer.
Not a good experience
verified customer
Not a good experience. I had to wait 25 minutes before I got picked up at the airport. Once I was at the valet terminal my car was even ready and was full of ice. The only reason why I wanted to have my car there was that once I picked the car it would be ready and warm, it did not happen.
Awesome
verified customer
Great service and I was picked up on my return flight from the airport in five minutes after calling. My car was brushed off and running when I got there.
NO GO!
verified customer
When we got back, the car wouldn't start. They took my wife home and I had AAA tow the car to the repair shop. They tried to jump the battery but it wouldn't go.
Prompt, Excellent Service
verified customer
The service was excellent during my most recent visit - much better than the previous visit.
Both the check-in and the check-out were fast and with no waiting, and I was able to board the shuttle bus immediately on both the outbound and the return.
The additional service (car wash) was performed as requested.
All of this was a good value for the cost.
My trip
verified customer
Everything was great. Especially having my car all warmed up upon my return
Excellent Service
verified customer
I loved this service! I was immediately taken to the airport upon arrival and did not have to wait at all. Upon return, it was recommended that I wait 5 minutes before going outside. Once outside, the shuttle arrived within minutes. I was driven to my warmed up, brushed off car (on a very cold night) and the driver placed my bag in my trunk while I paid for the service. I was able to find a discounted rate and only paid $25 for 3 days. I will definitely use this service again!
good service
verified customer
a good value
Excellent service
verified customer
Everything about the service was wonderful! The system works well and the personnel were efficient, considerate and effective.
Because I had an early flight, I had to arise at 3:45 am and that is not my best time. When I returned, I had a 3:15 wake-up and a LONG trip from the west coast so the extra care and concern of the staff was especially welcome.
Sincerely,
Very Reliable
verified customer
Our plane departed at dawn and we were nervous the Airport Valet Parking would not be ready to accomodate our car or transport us to the airport on time, but the service was prompt and things worked out perfectly. Upon the return the van picked us up probably two minutes after calling them and the car was already cleaned from snow, warm, with the trunk open and ready to load right in front of the reception room. Overall the service was excelent.
Great Service
verified customer
The service was excellent and the staff was friendly. I had no trouble contacting them to pick me up at the airport to get my car. I would definitely use them in the future.
good value
verified customer
excellent will be back
Great stay
verified customer
excellent! from start to finish.
Weekly Parking
verified customer
Wonderful - everyone was great - the price was fair - and starting the car, having it running and warmed, upon our arrival was marvelous. We will be using you in the future and are suggesting to our friends that they do the same.
Thank You all again for a job very well done.
Great job
verified customer
Every aspect of our parking experience with Airport Valet Parking was above expectations. The staff at the arrival were courteous and helpful. The luggage was out of the car and into the shuttle before I was finished with the brief session at the counter. The car was cleaned and warmed up despite a couple snow storms while I was away. The shuttle drivers were friendly and helpful. I couldn't have asked for better service
AIRPORT VALET PARKING
verified customer
Great service for a reasonable cost.Friendly courteous staff.
Great
verified customer
We were pleased with the sevice.
parking
verified customer
they did a wonderful job with picking us up and warming the van up. i will use your service again and recomended your servive to others
AWESOME
verified customer
Rates were great, shuttle was there right away to pick us up from the aorport and my car was snow free and warm when we got to the lot.
great place to park close to airport
verified customer
This is the third time we have parked here. They are on time and your car is cleaned off and warmed up . I would recommend parking here because we have no complaints.
Convenient and Quick!
verified customer
The place has a great price, valet parking, quick shuttle, plus they warm up your car when you get back!!! A+
Airport Valet Parking
verified customer
We were very pleased with the valet parking. When we returned from our trip, our car was warmed up and ready to go! It couldn't have been better!
EXCELLENT
verified customer
My family & I were very surprised at the great service! Shuttle to and from the airport was prompt and operated by great guys.
Once we landed in BFLO we were picked up promptly and brought back to our car which was warmed-up and had all the snow removed!!
We will definitely use this service again!!
Great Parking Option
verified customer
Fast and Easy and the staff were very friendly. I would highly recommend it.
My car was clean (had them wash it) running and had the snow cleared off. Great service.
I would use the Airport Valet Parking again
verified customer
I would use the Airport Valet Parking again. It was cheaper than any other place. And it was good to have the vehicle cleaned off of snow and started when I got back!
The only thing, I had to wait 35 min after calling for the van to pick us up at the airport!
Rating
verified customer
Airport Valet Parking exceeded my expectations. I will definetly be using the service again.
Thank You
No issues and very convenient
verified customer
This was the first time I used this parking lot and I will continue to use them in the future. The service was fast and convenient. When we got to our car, it was running and warm. This definitely beats parking in the airport long term lots.
Amazing and courteous service!!
verified customer
I recently parked my vehicle About Airport Parking and I was very satisfied indeed with the excellent and courteous service. The shuttle service dropped us off right in front of the terminal and when we returned, I called their telephone number and the van was there to fetch us within 8 to 10 minuted. It was a "cold" evening and when I got back to the office my car was right at the entrance and the engine was running, great service!!! On my next trip I definitely will use their parking service again.
Buffalo Niagara
verified customer
Excellent service at a great rate
Review for Airport Valet Parking
verified customer
I was impressed with the quick service at your office as well as professionalism of the drivers. Only suggestion I have is to have your sign displayed at the air port so that we can wait at the correct location instead of having to ask around. Also pick up time could be improved a bit. But over all I was happy with the service.
Fantastic Service!!!!!
verified customer
The title says it all! I would highly recommend this valet parking service! We were especially happy to have our car waiting for us, and the driver(sorry, didn't get his name)was great! We will definately use this again!
Great work,thank goodness I had a reservation was full!
verified customer
Everything was great,car was ready and drop off/pick-up went very well. Will use again.
Best Service Ever...
verified customer
I tried Airport Valet for the first time... I travel 4-5 per month and always feared that using this service would be more hassle than it was worth... could I have ever been more wrong...Amazing staff at every interaction and promt service that exceeded my expectations. I will never use the airport parking again! Thank you!!
CLM
would park there again
verified customer
everything was great
good
verified customer
I would use the service again...but with the taxes it added up to be more than I budgeted for.
Could not have been better
verified customer
I have no complaints about your service or fees..I would use your service again.
Excellent
verified customer
Will always use this service.
Excellent service
verified customer
Everything worked as advertised. Shuttle service both ways was timely and courteous. Car was cleaned of snow, warmed and ready to go
What they promise is what you get
verified customer
I was very satisfied with their service. The shuttle ride to the airport was prompt and the driver (Derek) was very courteous. When I got back, my pick up after calling them was less than 5 minutes and my warm, snow and ice free car was waiting. When paying, the woman at the counter was friendly and professional.
I did read in the reviews about some confusion in identifying the shuttle when being picked up. So when I called for my pick-up I asked about the shuttle. The description I received was bang on (there are a number of shuttles making the rounds at the airport) as were the directions where they would park.
I will use them the next time I fly out of Buffalo and recommend them to everyone else
rating
verified customer
We were satisfied with the service. Would definitely use Airport Valet Parking in the future.
customer
verified customer
Service is very good. When we return they send the shuttle in 10 minutes and the driver help to pick up the lugage to the shuttle and uor car was warm and ready in the front. Only thing they need to improve is that their shutle was not clearly marked so it is difficult for people to notice their name in the shutle. Overall it is good and I recomand to use it and I will use them next time.
parking review
verified customer
I travel quite often for business and have always
parked in the airport parking lot right at the airport. Getting off the plane and searching for my car and cleaning it off after I have traveled is not always the most pleasant thing in the late evening.
I was extremely pleased with the service at your
facility and I would chose to park here again.
I intend to use this service as my choice when
I am on business for travel. The employees were very
attentive and polite and the service was excellent.
Getting my vehicle was easy, and My wait was very short.
Thank you for great service and I look forward to
your services again in the near future.
good people
verified customer
the link between Budget car and Airport Valet Parking was a little difficult to grasp at 5 in the morning. Other than that, very helpful people and the car was warm when I got in it.. nice. I would use you again.
Buffalo Airport location
verified customer
Very nice people, great service, great value
Good service
verified customer
Fast drop off and pickup--very satisfied. They even cleaned the snow off my car and drove it to the office.
Trip
verified customer
Great service. I will be back again. Thank you
valet parking
verified customer
Your service was excellent and will definitely use it again particularly in the Winter time.
Great Service... but
verified customer
Awesome service and very convenient. But, asked for an oil change, flight got in Tuesday at 12:03am and they didn't schedule my oil change until Tuesday during the day instead of changing it over the weekend or Monday. Would use again but if Midnight flight make sure they schedule the oil change early.
So Glad I chose to use this service
verified customer
Great service to and from airport. Very quick, friendly and affordable. No more worrying about a ride to and from the airport. To make it even better, my vehicle was warmed up and driven to the front of the building after I came out from paying my very affordable bill.
first time
verified customer
This was my first time using this service and I can honestly say it wont be my last! I had them do an interior and exterior clean.. great job!.. Very happy client
Excellent!
registered customer
Consistently offers great customer service!
Unfortunate experience...that ended well
verified customer
I used the parking facilities the weekend of 12/10/10 that just happened to be one of the coldest weekends in Buffalo - highs of 12 degrees. Upon getting my luggage using my cell phone I attempted to call the number on the ticket that I was given to let them know I had arrived. I kept getting a message "if you wish to make a call, please dial again". After numerous attempts I went over to the courtesy phones to call and received the same message. At that point I waited outside hoping to catch the van at some point, after waiting 5-10 minutes, I made the decision to take a cab to the parking facility as myself and my 75 year old mother in-law were freezing! I am happy to report that not only was the women working the desk very apologetic, when I asked her to take the 8.00 cab ride off the bill she actually took more off, and only charged me $21.00 for 5 days of parking. So although my personal experience started out not so good, I was pleased with the customer service I received.
Best Thing Ever!
verified customer
I would recommend this to anyone who flies out of Buffalo, especially in the winter. It is less expensive then long term airport parking and you don't have to trudge through 3 feet of snow with your luggage and then brush your car off...why wouldn't you choose Airport Valet Parking? I am a lifetime customer!
Great experience
verified customer
We used this valet parking for the first time. It was great! Very easy and efficient. Appreciated having car running and cleared of snow ready for us to continue on home. Will definitely use this service again.
5 Star
verified customer
Quick drop off and pick up and a warm car ready to go. Price is good and will use the service again. This is only my 2nd time using the service but more trips are planned.
Great and Fast
verified customer
I will use again. Great service and really fast.
parking
verified customer
It was very convenient and it was s very good experience. We will use it the next time we fly out of the buffalo airport.
Love the service
verified customer
We really loved having our car cleaned off and running when we returned from our trip. It is 100% better than the long term parking that we have used in the past. We will definitely be using this service every time we travel!
Slow response on arrival
verified customer
On arrival on Monday (12/13), I was unable to reach you by phone or from your courtesy phone - I had to go across to the Budget rental desk where an agent called your office. I was told that I would be picked up in a few minutes and to wait at the pick-up area, but after 20 minutes I went back to Budget to see what the problem was. The van arrived a few minutes after that, but my total wait was about 45 minutes, including having to wait for two people ahead of me to be served. There were two agents behind the counter, but only one was serving customers.
I have parked with you several times, and had much better service on all of my previous trips.
only one comment
verified customer
The service was very good, except upon returning to Buffalo Airport, our party and another we met there, waited probably 45 minutes (not the 5 to 10 minutes we were told) for the shuttle to arrive. After 3 phone calls, we were told that the shuttle had been to the airport 3 times. The person on the phone said that the shuttle was white with a Valet Parking sign on the top. We never saw that shuttle, even though four of us watched through the window during the whole waiting period. Finally, one of us went outside to see if a white shuttle that drove by, was perhaps the one we were waiting for, and it was. The problem is, the "Valet" part of the sign faces backwards, and the front of the sign shows "Budget" advertising. If the office attendant had been more attentive, they would have described the shuttle properly. If you are driving a shuttle with "Budget" on it, then describe it that way, and save a lot of people much aggravation. Aside from the long wait, the service was very good. The driver also could have apologized, but he said nothing.
A great experience!
verified customer
I have no complaints! The staff was very efficient and kind, and my car was ready and waiting! I didn't have to wait at all to get to the airport and think I only waited 5 minutes to be picked up. The price too was reasonablem. I will definitely use their services again!
2 day parking
verified customer
car was warm and cleared of snow pickup was prompt service was excellent
Great service and deal!
verified customer
My experience was delightful. I printed the coupon from the internet. The price was most reasonable. I especially like the fact that my car is pulled up in front in a well lighted area, with the heater going! The driver was most pleasant and helpful. I used to go to Fastrack, but I will not go again. I do not like being dropped off quickly in a dark deserted lot and so expensice for no service. Thank you!
Great service & convenience
verified customer
The weather was bad the day we were to fly from Buffalo and I was happy I had made our reservation with Airport Valet Parking. After completing paperwork we were immediately taken to the airport. Unfortunately, we never took off - mechanical difficulties with our plane. I was worried that it would be a problem getting our car back without delay, since we were supposed to be gone for 5 days. However, our car was waiting for us, warm and cozy when we picked it up.
Airport parking.
verified customer
This place is the best. Cheaper than airport parking, and the car was warmed up and ready to go when the shuttle bus got us back to the lot, and it was in dec., very cold out. I believe it was a shorter shuttle bus ride than using a long-term lot at the airport; cheaper; and the car was cleaned off, warmed up, and ready to go. I literally spent less than a minute in the office to pay my bill, and was quickly heading back to rochester. I would recommend you to anyone, and will be using you again whenever I fly out of Buffalo. Thanks.
Buffalo Airport Valet Parking
verified customer
Not cheap, but very good pick up and drop off service at odd hours. Car was running and warmed up for other customer on same flight, ours was not and we had moderate uncomfortable delay warming up car until ice melted on windows.
great place to park close to airport
verified customer
This is a great place to park. They take you to your airline in a timely manner. The driver was very pleasant. On the return to buffalo they had our car cleaned off since there was quite a bit of snow and it was warmed up. That was very nice since none of us were dressed for such cold weather. I would definitely recommend parking here.
First Time User +++++
verified customer
Outstanding service start to finish. Very nice people to deal with even in the cold weather. Would definitely use your services again. Nice to get into a warmed up car after a long day of travel.
Not as good as expected.
verified customer
The service to the airport was great.
On our return, we waited for a long time for the shuttle to arrive.
The snow wasn't cleared from all the car windows.
The floor on the drivers side was covered in snow.
Much Better Than Parking on Airport Grounds!
verified customer
After I called them to pick me up when I returned from FL, they came immediately. My van had all the snow cleaned from it and was in front of the office. I didn't have to dig it out and clean it off myself at 10PM after a record snow fall in Buffalo! What a relief!
Thanks so much
verified customer
A friend recommended Airport Valet Parking to us, and we thought we'd try it. We couldn't have been happier. The individuals who took care of us were all extremely pleasant and happy to accommodate us and answer any questions we had. How nice to arrive at the airport, be picked up and taken to a vehicle that had been cleaned of snow and was warming up. I have notified my entire office of this pleasant experience and sent an e-mail to everyone here giving the staff the contact information. Best wishes to everyone for a wonderful holiday season.
Parking Experience
verified customer
The value and service is great.
Coming back to a warm car ready to go is a big plus.
???
verified customer
Service was prompt and efficient, and most of all very hospitable and friendly.
survey
verified customer
excellent service
review
verified customer
great to get off the plane and having the car warm all the employees were very friendly and helpful also a very good price and offer a car wash
Good Job
verified customer
I certainly will use your services again...everyone was friendly and helpful...it was very convenient...
Mr. and Mrs. Phillip Johnson
verified customer
Very convenient and reliable. It was nice knowing that our vehicle was in good hands and that we would be able to get from the airport to our vehicle without difficulty. We will use your services next time we fly out of Buffalo.
Thank you.
Excellent!!!
verified customer
We totally enjoyed leaving our vehicle with Airport Valet Parking. We always used your facility when it was Safty-park. We will be traveling again in January and will definitely be making our arrangements thru your facility. Also, I inadvertently left the parking lot without paying my balance due and Dominic was very gracious on the phone when she called and I cleared up the mistake. One thing, I did not receive a faxed copy of my receipt and was wondering if it could be faxed to me . Again, thanks for the courteous service.
Excellent service.
verified customer
Thank you for a no-hassle parking and shuttle service.
The car was warm and ready to go when we arrived back in Buffalo. Will use your service again.
Great Service
verified customer
Parking here is really easy. It's been easy to reserve and quick to get from the site to the airport - I'd allow perhaps 15 minutes from the time you arrive til you want to be at the terminal (which is about the same as I'd allow for parking on site also), just in case there are a few people waiting. Getting back after was great - my car was running and warmed up. I'll keep using this service - it's cheaper and nicer than the onsite parking.
Quality of services
verified customer
The service was excellent, the drivers were courteous and helpful and the car was ready when we returned. Perfect. and we will use your service again. thank you.
Valet parking
verified customer
Driver was very prompt and car was warm upon return. Very much appreciated!
very good
verified customer
Everything went very smooth. I just don't give a 5 to anyone but people we dealt with were great.
Airport Parking at Airport Valet Parking
verified customer
The people at Airport Valet are very curteous and professional. My car was pulled up and waiting for me when I arrived back from the airport. The drop off/pick up shuttel was very prompt and the drivers were friendly and professional. I would definitely park my vehicle there again.
q
verified customer
Will definitely do it again next time.
no complaints
verified customer
Good location good service
great job
verified customer
everything from the set up online to getting to the airport went great.. driver was extremly helpful and funny, made us all laugh at 5:00 AM only had to wait 5 min to be picked up at the airport. the car was warmed up and waiting. I would use your service on my next trip thank you
airport Valet parking
verified customer
The parking was easy, fast, best price,and courteous. When I returned, my car was running, under cover and warm!
Easy in and easy out
verified customer
Was dropped off right at the gate in a timely manner. Driver was helpful w/the luggage. Had to wait about 15 min. or so to be picked up...glad it wasn't snowing, and again, Driver was helpful. Ticket staff was polite both times. My car was right at the door upon arrival.
Airport Valet Parking
verified customer
Great service - Great price.
Excellent way to save on parking costs
verified customer
Very courteous and efficiently run service. Highly recommended!
Great service
verified customer
Everything was great. Fast service, good price and reliable. Highly recommend it and will use again.
PARKING REVIEW
registered customer
PARKING WAS FINE. I JUST HAD A HARD TIME CHECKING OUT OF THE LOT.
I PULLED INTO THE WRONG LANE (CASH) AND COULD NOT UNDERSTAND WHY THE LADY WOULD NOT HONOR THE PAPER I HAD. AFTER I PAID 60.00 CASH JUST TO GET IT OVER WITH, THAT'S WHEN I REALIZED SHE WAS TRYING TO TELL ME TO GET IN THE OTHER LANE. I JUST COULD NOT UNDERSTAND AT THE MOMENT.
IT WAS MY FAULT. I LOST THE 7.00 THAT WAS PUT ON MY CARD AND PAID 60 CASH TO GET OUT.
BUT, PARKING WAS EASY, SHUTTLE WAS VERY HELPFUL, NO DAMAGE TO OUR CAR. THIS WAS MY FIRST TIME DOING THIS AND I THOUGHT IT WORKED GREAT!
Easy
verified customer
Airport Valet Parking was incredibly easy. It was easy to find and I was out of my car and on the shuttle within 3 minutes of arrival. The drivers were friendly and helpful. When I arrived back from my trip, my car trunk was open and the driver put my bags directly into the back. I will definitely use Airport Valet Parking again.
Great Service
verified customer
Never so easy! It was easy to find, friendly people, fast and easy ride to the airport. When our flight came into Buffalo, we called,they picked us up within 3 minutes,took us to our truck, it was warmed and ready to head for home. I'd do it again in a heartbeat!!!
11 day parking
verified customer
The only trouble that I had was that nowhere on line did it mention BUDGET!! Once we realised this everything went smoothly. The shuttle bus was speedy, the drivers friendly and helpful. We shall certainly use your company in our future travels. Thank you.
Excellent
verified customer
Second time I have used this service - prompt and courteous - I have already recommended to friends
Great Experience
verified customer
Easy! Pulled in, checked in, and brought to the airport without any delay. Return trip was just as easy. Will use again!
thanks to everyone
verified customer
wonderful experience
parking
verified customer
Service was very good. Really liked having the car ready to go..staff helpful, there wass a bit of a wait for the shuttle.
Nice job!
verified customer
Very happy with employees, and speedy service to and from airport and help with luggage.
Prompt, reliable & very convenient service!
verified customer
It was my first time using Airport Valet Parking and I will definitely be a returning customer. On my return, I was amazed at how quickly I went from the flight gate to being in my car and on the road. Keep up the great service!
Worth It
verified customer
My recent experience with parking was very pleasurable. Staff was very personable and friendly. All I needed to do was contact them when I arrived from my trip and someone was at the airport to pick me up and return me to my vehicle. When I arrived at my vehicle it was awaiting me outside the door all warm and ready to go. I would defintely use this location again.
they were there to p/u on time ,it was great
verified customer
Great
Bus Driver
verified customer
excellent job, courteous, personable and did an outstanding job.
Reasonably priced and convenient
verified customer
Easy to find and check in. Shuttle took us to the terminal right away. Upon our return we were picked up in less than 15 minutes and the car was warm and running when we arrived to pick it up. Great service at a good price.
parking review
verified customer
Excellent; no problems
excellent service
verified customer
This is the first time I used this service and found it to be very convenient. We really appreciated a warm car when we arrived in the cold rainy evening.
great service
verified customer
quick check-in and out service, pleasant desk clerks, very pleasant and helpful valet driver, quick pick-up service at the airport
Parking review
verified customer
The service was very professional. Everyone that I came in contact with was very polite and courteous. My van was sitting, engine running and warmed up when I arrived. This was so appretiated by me after a long day of travel. Thank you.
quick & easy
verified customer
Reserve online, quick check-in, usually an immediate fast ride to curbside check-in. Upon return, sometimes there's a longer wait than expected for van, but our car is always waiting, snow cleared off in winter & heater on.
Excellent Value and service ! FIVE STARS !!
verified customer
Parking at Airport Valet parking was an simple and pleasant experience! The driver of the shuttle was very friendly and informative. When we returned, it was a simple call and they were there is 5 minutes to pick us up. Car was pulled to the front when we arrived at the parking lot and check out was fast and easy! Also this was the least expensive parking around !! A++++
Good Value and Service!
verified customer
I've used this service a couple of times now. It is much better than parking at the airport! The price is very reasonable and it is nice to have my vehicle right there when I get dropped off at their door. The drivers are prompt and friendly. One driver even helped me keep the secret of our surprise Disney trip. I told him the kids didn't know they were going to Disney and they thought they were bringing Dad to the airport for a business trip. He played right along and asked them questions about Dad's trip! We had them hook, line and sinker! I would highly recommend AVP!
Exceptional Service
verified customer
When I had to choose parking at the airport I read the previous reviews. They were not wrong! Quick, dependable, friendly, affordable and accomodating sums it up. You can't go wrong!
I don't know what this means.
verified customer
Our experience was seamless. Your drivers were very friendly and courteous. The cost was much better than we expected. Thanks.
Great First Experience
verified customer
The service to and from the airport was great. What a surprise to find our car running and warmed up and the trunk open for our luggage upon our return. That's service! We will diffinitely use Airport Valet Parking again.
My experience
verified customer
Excellent rates, reliable pick-up, excellent service generally.
recent use
verified customer
Everything worked well, except (1) the "direct" phone at the Buffalo Airport we used upon our return either did not work correctly or was not picked up - we ended up using our cell phone, and (2) when we produced our on-line pre-paid deposit evidence upon our return, we were told we should have given you that when we checked in. Nothing in the paperwork or on-site indicated that.
Awesome!
verified customer
Very good service
Excellent service!
verified customer
We recently parked, we had an issue with the plane getting delayed and we were rebooked the next day. We were able to go right back to get our car, they didn't charge us for that one day either and we were able to drive around and come back later to park the car. The service was excellent and the people were all very friendly and knowledgable.
great service
verified customer
Service was great. The only problem was not knowing where to meet the shuttle on return, but we found it.
late night
verified customer
after flight delays and very late arrival it was nice to see a sunny face to welcome us home. the driver was courteous and helped load the bags into our car too. We'd definitely use them again.
Great service
verified customer
I received great and friendly service at a very good price from Airport Parking!
Airport Valet Parking Review
verified customer
The price per day was good, location secure and close to the airport, service was excellent. It was good to know during our trip that we did not have to worry about our car.
Excellent Service
verified customer
Everything was delivered as promised and by very courteous staff. The location of the parking lot is a bit difficult to find as it is under a larger sign saying "Budget". It would help to have signage that was more recognizable.
Great Experience, will definitely use again!
verified customer
This company comes through on what they offer. They're inexpensive, quick, and reliable. Thank you for a flawless, easy experience.
Mexico trip
verified customer
This was the best airport parking experience I have ever had. It was easy to book online, the shuttle to and from the airport was quick and on time, the staff was courteous and efficient and the price was right. I will use you again.
airport pickup
verified customer
Waited 40 minutes for pickup from airport - might have been a bit long of a wait.
Fast & convenient
verified customer
We found your service to be fast and convenient. Checking in was easy, the shuttle to the airport was immediate and the instructions upon returning were given clearly. Upon our return, we called from our cell phone, were picked up soon after our call and our car was waiting for us. After a quick check out at the desk we were on our way home.
Everyone was polite and professional. We would not hesitate to recommend or use your service in the future.
Very Good Experience
verified customer
I have nothing bad to say about this service. I dropped off my car at 4:30 a.m. and was at the airport by 4:45 a.m. I was also delayed on my flight back to Buffalo for 1 day and they were very accomodating with adding another day without any issues. My car was ready for me and I was out of the lot within 10 mins. The shuttle was also present and I did not have any wait. I would use it again.
Excellent Experience
verified customer
This was the first time using Airport Valet Parking. It was easy to find and everyone was so friendly. The service was prompt! I will be using Valet for all future business travel!
Airport Valet Parking was a positive experience.
verified customer
My experience with Airport Valet Parking was positive. I appreciated the helpfulness & frendliness of the drivers & people at the desk. The location is convenient & secure.
I would not hesitate to do business with Airport Valet parking in the future.
First time using Airport Valet Parking
verified customer
This was our first time using this service and we couldn't be more pleased. Door to door service with less than a 5 minute wait. The cost is low and it operates 24/7. We will definitely use this service any time we fly out of Buffalo.
Good Service
verified customer
Convenient to the BUF airport
Good, speedy service
No wait on terminal pickup
Inexpensive - very good value for the cost
I will park there again when traveling through Buffalo.
Review of Airport Valet Parking
verified customer
The only thing I found to complain about was that it was hard to find. We drove past and had a hard time getting back. Now that I know where you are I wouldn't have a hard time getting in. Was pleased with the trip to the airport and our return trip. The car was well taken care of. I will recommend others to leave their car with you.
Parking and Service
verified customer
I have already sent a note stating how GREAT your service was.
We will certainly use you again.
Thank you
Good experience
verified customer
Great rates, good service. Recommend to use. Will definately use again
good service
verified customer
people were friendly and during the drop off and pickup we were transported quickly
great!
verified customer
Was very pleased with experience. The guy that drove us to the airport was the same that picked us up and he was super helpful. Price online was great as well.
will use again
verified customer
great rates. great service. wonderful having a warm car waiting for us after the trip.
walter wilson
verified customer
excellent servisce good price i will use your sirvice again
Definitely will use this lot again
verified customer
I've traveled many times before but was always dropped off and picked up by family or friends. This time, my wife and I wanted to give one of the extended parking lots a try. We read several reviews and eventually leaned towards Airport Valet Parking. And we were certainly glad we did. Their service was exceptional. The place was easy to find and the staff was very helpful and polite. They made our experience an uneventful one (just the way we like it). When we called from the airport to be picked up they were there in about five minutes. Our car was warmed up and waiting for us when we got back to the lot. Everything was convenient and felt like an extension of our visit to Hollywood. We will definitely recommend this place to our friends and relatives.
Great service!
verified customer
I was very impressed with the service I received for being what appeared one of the smaller places to long term park. I waited only 5-8 minutes for pick-up when returning. I will definitely use Airport Valet Parking in the future.
4 stars
verified customer
great quick reliable service.
5 stars if coffee provided
Good Service
verified customer
The people could not be nicer and also very efficient.
Easy, Friendly & Cheap
verified customer
Nothing went wrong, and everything went right! Also, as I was being dropped off at the airport, the driver was delivering a cell phone and ipod another customer had left in the car. Seems like great service!
SATISFIED CUSTOMER
verified customer
VERY SATISFIED THE SERVICE WAS GREAT. WE WILL USE YOUR SERVICE AGAIN AND RECCOMEND TO OTHERS . THANK YOU.
worked out great
verified customer
Used them for the first time last week. Have to admit I was a little nervous when I pulled up to the parking lot. It is definitely not the most secure looking parking lot... I was also a little annoyed they only have 1 shuttle running at a time, so I had to wait about 10-15 minutes to be dropped off at the terminal. Other than that, the drivers were courteous and helpful and when you return your car is waiting for you with the trunk open. I'd use it again for sure, was considerably cheaper than the alternatives. Just need to plan for some extra time next time I use them...
Great experience
verified customer
Fast, courteous service and great pricing made me a loyal customer. Would definitely utilize this service again!
October 10 -17 Stay
verified customer
This is the best run business I have had the pleasure to use. On my return trip, called the office after my plane landed, less than ten minutes the bus was there to pick me up. Back at their office I paid my bill and my car was waiting outside the office. It doesn't get any better than that. I will never park at the Buffalo airport again.
Parking Experience
verified customer
My parking experience was free of problems and I will park with you in the future.
How was your stay at Airport Valet Parking?
verified customer
Good and fast service at a very competitive price.
Friendly people!
verified customer
We were running a bit late and worried we'd miss our flight, but the friendly staff checked us right in and ran us across the street to the airport. Plenty of time! And our car was waiting for us, pulled right up to the front of the lot when we arrived back home. It was late at night and meant alot to us to not have to wait around. Thaanks for the great service!
what is this
verified customer
Dropping off my vehicle was an excellent experience. Very quick and efficient with immediate transport to the airport. Coming back was the opposite. I called and was told pick-up would be in about 5 minutes. About 40 minutes later I called again. By this time there were so many people that when the van showed up every seat including the front were filled. I can understand a delay but don't tell us it will be there in 5 minutes if that's not possible!
Average at best
verified customer
Average at best. Arrived at airport, tried to call for pickup, kept getting that the number was disconnected. Fortunately someone else had called and the Budget van arrived. Got back to lot and car was not there and ready to go. The same person who drove us over in the van had to go and get our cars. Poorly planned - had expected better. As far as the car, it was fine.
Very Efficient Airport Parking
verified customer
We were very pleased with AVP. The shuttle was very prompt getting us to the airport. It's nice to come home from a long traveled trip to a fast pick-up and to have our car waiting for us---not us waiting for the car. Thanks for your great service!
late Pickup
verified customer
had to wait almost 20 minutes from the time I called until I was mpicked up. other than that everything wsas good
Exceeded Expectations
verified customer
More convenient and better service than I expected.
I'll be a returning customer.
best
verified customer
excellent custmer service and location
Travel 10/7/2010 to 10/12/10
verified customer
This was the first time I've used Airport Valet Parking. If ound the service was both fast and curteous both behind the counter and drivers both to and from the airport. Will definitely use this service again.
Great staff and service
verified customer
very quick and reliable...great rates!
Buff review
verified customer
Good service at a fair price.
GREAT SERVICE
verified customer
They were the best!! My car was ready and it was a speedy and cheap.
wonderful experience
verified customer
We enjoyed using your services. We all commented on how smooth and efficient it was to use Airport Valet. We will definitely be using you again.
great parking
verified customer
Very pleased with airport parking. Cheapest in Buffalo. Will use again in future.
Great way to fly out of BUF
verified customer
Couldn't have been pleased with our first experience using Airport Valet parking. The staff was extremely pleasant and courteous; the facility clean as was the van that transported us back and forth.
Have recommended it to three other families already and one is using them this weekend.
Parking Experience
verified customer
I had difficulty finding parking lot.Website name etc.is confusing.A bit of similar problem on pickup.Your lot should be better identified.Otherwise we were very pleased.Your drivers were excelent as was staff at lot.
Don't come down to meet me in a taxi, honey
verified customer
I found that the parking was easy, quick and the service was courteous and helpful.
very pleased
verified customer
very pleased with service and the price that I paid
convenient, easy access, and inexpensive parking
verified customer
The first time I used Airport Valet Parking, it was so convenient and inexpensive that I will use it for future travel.
great service
verified customer
The price was great and your service was outstanding
1 weeks parking
verified customer
Apart from the fact that the place was really hard to find and we ended up having to call them to get directions (street number and name not displayed very well at all)(this is why I dropped one star) - the rest was fantastic. Our car was well looked after and we had prompt friendly service to, and back from, the airport. Price was right too.
Excellent Service
verified customer
The service was excellent. Prompt service to and from airport to lot across the street from he airport. Car was ready, running and under protection from the rain. Driver moved luggage into my car.
Airport Parking
verified customer
Receptionist and driver were very polite and professional. However, car was covered in leaves upon my return. As everyone knows, leaves can ruin a the paint on your car.
I would definitely use Airport Valet again.
verified customer
Convenient. Less expensive. Courteous.
Parking Sept. 23-Oct.1
verified customer
We were a little nervous about booking as we had not heard of this parking before however we were pleasantly surprised. We drove in from Toronto and found Airport parking with no trouble. We were greeted in a friendly manner and were at the airport within ten minutes. Upon arrival we were picked up within 10 minutes the driver was very personable which made the short drive enjoyable. Will definitely use again.
Like clockwork
verified customer
Transport from terminal back to Airport Valet Parking was within minutes. A little confusion on my part where to stand to wait for the van. Not clear to me that the van would park around the corner behind the hotel shuttle stand. My car was ready and waiting in front of the Airport Valet Parking office when I arrived. Van driver loaded my super heavy bags into the trunk. I merely had to walk inside the office, sign the receipt for the extra day I had to stay, get in my car and take off. No problem exiting on to Genesee as there's a light. Would definitely use this parking option for long term again.
parking
verified customer
great service promt and on time
Valet and parking service
verified customer
The service was excellent and people very friendly. Thank you for helping to make our trip worry free.
airport parking
verified customer
very happy with the service. good value. so close, fast to airport etc.
we had trouble finding you when we got to Genessee St. your signage is confusing and hard to see. we were looking for a big sign that said Airport Valet Parking as shown on your website. We went by twice, had to stop to ask someone.
We did not know you were part of Budget Rental?? not on website to look for Budget sign.
good experience
verified customer
everything was fine
parking
verified customer
Both fast and polite. Best price I found will definatly use them again.
Great service at a great price
verified customer
This was the first time using the parking service and it was very good. Staff were friendly and efficient. I was taken to the airport quickly. I will be using the service again soon.
Excellent Service
verified customer
The drivers were very helpful, shuttles ready to pick-up whenever you call and I was suprised to find my car parked in front of the office when I got dropped off at the parking.
Good option to reduce expense of "on airport" parking
verified customer
I was satisfied with Airport Valet Parking.
Pros:
- People were very nice
- Price was half the cost of airport parking
Cons:
- It took the shuttle about 15 minutes to arrive, though it is located a few hundred yards from the pick up point. If it were mid-winter, I would have been really aggravated. However, all-in-all, a 15 minute wait to save $30 isn't bad.
5 Stars
verified customer
Nice, friendly service at a great price! ($6.00 per night when booked online!) Thank you!
Standart - Feedback
verified customer
Price was great. Service was quick.
Good Service
verified customer
On-line reservation worked well and should be faster now that I've registered.
Check-in was OK but could have been faster since I had a reservation - you seemed to be a little short staffed.
Brief wait for pickup on return, but my car was ready for me - this is your best feature.
I will use this service again (as long as the price remains the same) and will recommend it to other people.
Very efficient service
verified customer
I was completely satisfied with the service I got. It was a quick in and out at the desk and the van was ready to take me right to the airport. On my return the van arrived speedily and I was whisked to the parking lot. My car was waiting and ready and the driver put my bag right into the car for me. Couldn't ask for better service. Will use it again.
Buffalo experience
verified customer
The service was quick leaving for the airport and the driver was helpful. On the way back to the lot, we waited quite a long while for a driver to be sent across the road. When we loaded into the van, the driver told us that he had just started his shift, that we were actually his first pick up. It begs the question: Why did it take so long to send one driver with a van across the road to pick up passengers?
Great First Time Experience!
verified customer
Great Price, very friendly, quick to pick up when I called; however, I did call at a nonbusy time. I would recommend this service.
Excellent as usual
verified customer
This was the fourth time we have used Airport Valet Parking. As usual the service was excellent and the price wonderful.
The best!
verified customer
Super service, the only way to park and fly at the Buffalo airport. A+++ experience, highly recommend.
excellant
verified customer
Great value, convenient location and prompt service
will use again!
Great
verified customer
it will be nice in the winter to have car easy to go! Thanks
1st. Time user, wish I did this earlier, good have saved$$$
What a nice surprise
verified customer
It was the first time using your lot and kept our car for 2 weeks. Our shuttle drivers were pleasant, professional, courteous and prompt. The car was exactly as we left it. It gave me great confidence to use your service again. Thanks for the discount online coupon.
Great
verified customer
I was very pleased.
Thanks.
nice service
verified customer
good good
review
verified customer
Everything worked out well. Your sign is hard to read. We missed the turn. maybe put a bigger sign out front for those who never used your services before. I was looking for a big red sign due to your online colors.
Parking Review
verified customer
I thought the personnel and service were excellent.
Convenient and affordable
verified customer
Used this service twice....liked it both times....have recommended to everyone I know.....cheers!
sept 18, 2010
verified customer
Very convenient - prompt pickup.
excellent
verified customer
This was the first time I had ever used your parking service and was very pleased. Fast, convenient, ecomonical and your staff was prompt and courteous. Will not hesitate to use your parking service again. Thank you
Great Experience
verified customer
I had no real expetations, the service was great. I forgot my glasses in my car, and they ran them right over to me. On time picking me up. I'll use this service again.
Slow pickup
verified customer
Everything was fine except getting picked up at the airport upon my return. I called for pickup and when no one showed up after 20 minutes I called again. A driver then came within 10 minutes to pick me up. Apparently the girl I talked to the first time neglected to tell a driver to come pick me up. My driver told me that they were not busy and had not been told a customer was waiting.
excellent service
registered customer
The service was excellent, the driver who took me to the airport at 5:30 AM was cheerful and pleasant. I will use this service again.
Good service
verified customer
Great service. Found it online and was surprised to get a great on line price and the staff was courteous and helpful.
Parking while away 9/8-12/10
verified customer
The driver was very nice and socialable. Timely and excellent service.
Great Place
verified customer
People are very friendly and helpful. Service was very fast
The value of Time
verified customer
This is the second time I have used Valet Airport Parking, so I can compare the service received. First time was exceptional, this time the wait for the shuttle to return to my car was unacceptable. I know that you get busy, but it should NOT take more than 20 min. to get across the street. Fortunately, I was not on a tight schedule, but had I been so I would have been very angry. Do not say you will be right over if you can not do so....at least be honest and explain that you are backed up and there will be a wait.
Service was excellent
verified customer
The service provided was excellent. I would recomment to anybody. Thanks.
Easy to use!
verified customer
The people were friendly, helpful, and the parking was convenient and easy. The shuttle arrived right away to take us to the airport as well as to pick us up. I would definitely use them again-- the price was very reasonable for the quality of service available.
Quick and reliable
verified customer
Quick drop off and pick-up. Friendly staff. Would not hesitate to use again.
Awesome Experience
verified customer
I am from Toronto and my husband and I used Airport Valet Parking as we flew to New York out of Buffalo.
The customer service was excellent and we were picked up from the airport within 10 minutes of calling.
Our vehicle was waiting for us out front and ready to go.
The only thing I would add is to keep your reservation confirmation which you do online with you as that price may be different than the one which is given to you at the counter when picking up your vehicle.
Nothing to worry about except bring your print out confirming price when you book online
excellent place
verified customer
this was the 2nd time we used the parking and will use it again as needed. all employees that we meet were great!
IT WAS GREAT
verified customer
EVERYTHING WAS GREAT. THE CAR WAS WAITING FOR US AND THE GENTLEMAN PICKED US UP AT THE AIRPORT. I WILL PARK HERE AGAIN WHEN I FLY FROM THAT AIRPORT.
great
verified customer
great.
Parking
verified customer
This was our first time parking at Airport valet parking and I would definatley park there again and recommend it highly. Drop off was very very easy and they got use right over to the Airport and pick up was just as easy.....2 thumbs up.....
Very good
verified customer
Fast pickup from airport and my car was ready at the front of the building.
thank you
parking
verified customer
i would give the parking an average rating-the man who drove me to the airport was unimpressive, but the man who picked me up was very nice and helpful. when i attempted to pay and get on my way the office was understaffed and the computer was broken. the price was reasonable and i would try them again.
Excellent Experience
verified customer
Great rates, friendly people, quick service, will use again!
parking
verified customer
I was a little concerned when I dropped off my car knowing they were keeping my keys.The parking was absolutely great. They dropped me off right a my airline and I called when I landed and they were right there when I walked out..The shuttle brought me right to my car that was already waiting for me!! I will be using this again on my next trip!! Thanks so much for the A+ service!!!!
four star ratimg
verified customer
every thing was great, except it took a while for the shuttle to pick us up at the airport, it would have been better if they got the time of our flight and came without using the courtesy phone. Other than that everything was great.
Excellent!
verified customer
Everything went as smooth as possible. Quick check in on arrival, left immediately for the airport. On my return I called from the information booth and the shuttle was already at the airport. I could have been given better directions to the location of the shuttle as I first went to the shuttle area for rental cars. But once there I didn't have to wait. We left immediately for the parking area and had a speedy check out.
Cindy Stankiewicz
verified customer
Woman behind the desk was great (as always) she retrieved our information and had us on our way. Driver is terrific too. He is always very helpful, makes sure everyone knows the routine for pickup and is pleasant at 5am.
Rating Airport Valet Parking
verified customer
Very satisfactory--on time, convenient
Cheap place to park and great service
verified customer
They are located at the airport Budget car rental on Genesee st. Parked in front of Budget, went inside and gave the clerk my reservation and key to the car and the shuttle took us to the airport, very efficient. Called the phone number provided to me when I parked the car when my plane landed, took about ten minutes for the shuttle to arrive. When we arrived at Budget, went inside and paid the bill, came outside an my car was waiting for me in front of the building. I highly recommend this place to park when traveling from the Buffalo airport.
Great Service
verified customer
I had a great experience with AVP and would highly recommend them.
Airport Valet Parking
verified customer
The entire experience was very positive. The directions were good; as was the service at the parking lot. The drivers both to and from the airport were polite and helpful. Everything was done with speed and efficiency. The price was great!
Satisfied customer
verified customer
I was very happy with the service provided by Airport Valet Parking. The building was difficult to find only because I was not aware that Airport Valet Parking was in the same building as the Budget Car Rental. Coming off the Highway the Budget sign (much bigger than the Airport Valet Parking sign) was what I saw and drove right by. I had to stop and ask for directions and circle back. My suggestion would be to state on your web page that you are in the Budget Car Rental Building.
The service was very friendly and courteous. My car was at the door and waiting for me (in good condition) when I returned. I would definitely use this parking service again and recommend it to my family and friends.
Thanks!
RIGHT ON THE MONEY
verified customer
DROP OFF OF OUR CAR WAS SMOOTH& PICK UP WAS JUST AS SMOOTH,EASY ACCSESS TO THE PHONE FOR PICK UP A1!!!!!! RESPONSE TIME FOR PICK UP A1!!! CAR WAS UP FRONT WAITING FOR US PREFECT!!!!!!!!!!!! THANKS WILL PARK THERE AGAIN!!!!!!
Great service
verified customer
Great service and value for the money. Will definitely use again
awesome service great price
verified customer
this is the first time we used your service. The price and service were awesome quick drop off and pick up we will use you again!
I had to cancel
verified customer
I called to cancel my reservation. Receiving this e-mail has me worried about the initial fee and paying for something I didn't use. The woman I spoke with told me the cancellation went through and my charge card was credited. Please update me about this situation.
Thanks!
Excellent Service
verified customer
The Airport Valet service was excellent both leaving Buffalo and returning. I called the valet service immediately after our plane landed and someone was waiting to take us to the parking lot by the time we walked out of the airport. Also, our car was at the front of the entrance all ready to go. I will certainly use the service again.
Super-fast pick-up and drop-off, great price
verified customer
We were very impressed by Airport Valet Parking. Everything went so smoothly and there was no wait at all for the shuttle! The drivers were friendly and helpful. I don't usually park and fly since I worry about my car (it's a Volvo S80) but the reservation clerk assured me that there was 24hr security. And the price? Making an advance reservation gave us a great price. We parked for 8 days for around $50.
we made it
verified customer
your parking service was up to par. we did not experience any problems. we will use your services again at the end of oct. thank
Great service
verified customer
Would definitely come back. Went online and got a price break before going.
Excellent Service
verified customer
I was more than pleased with this service, and the staff was warm and friendly. The prices were great and I will recomend this parking facility to all of my friends and family. As I work in the casino industry i will also let our guests from out of town on this wonderful oppertunity.
Bravo
verified customer
Will definitely reccommend to family and friends. Curtious and pleasant shuttle drivers. Prompt delivery and pickup to/from airport. Beats airport parking hands down. Price was best in town!!
Comment
verified customer
Exellent service from valet parking emploees.They were kind,efficient,helpful and provided good explanation about the process how to get your car back.
Airport Valet Parking was Terrific
verified customer
Everything about the service was great! You definitely have a new, but loyal customer.
Trust Worthy
verified customer
It was easy to find!! Fast both dropping off and picking up!!! I arrived at 2:00am and they were there in a matter of mins. I will forsure use them again!!!
feedback
verified customer
Your service was excellent and I will return and also let others know.
I had left my cell phone in the car and realized at the security screening. They let me out and I called your driver who promptly brought it to me.
It was wonderful and I very much appreciate it.
This was about 5am on Aug 19th. Not sure who was working but please pass on that I am very grateful.
Thanks again for your excellent service.
Couldn't have been any easier!
verified customer
Dropped off my car for a 3 day trip. The agent at the counter was quick and efficient and I was out of there in less than 2 minutes. I was then shuttled to the airport. The driver loaded and unloaded my luggage and dropped me off right at the airport door. Upon my return, I used the courtesy phone to call for the shuttle. It was there in no time. When we arrived back at the office, my car was parked out front and ready for me. The driver loaded my luggage into my car as I went into the office to pay my bill. I retrieved my car keys and was on my way. I would definitely use Airport Valet Parking again. Highly recommended!
QUICK AND EASY
verified customer
PARKING AT AIRPORT VALET WAS SUCH A POSITIVE EXPERIENCE. THE DRIVER WAS SUPER COURTEOUS AND HELPFUL(SORRY I DIDN'T GET HIS NAME). MY CAR WAS OPEN AND WAITING AFTER PICK-UP FROM THE AIRPORT. AND THE PRICE WAS ABSOLUTELY RIGHT! DEFINITELY WILL USE AIRPORT VALET AGAIN WHEN I TAKE MYSELF TO THE AIRPORT. MANY THANKS FOR SUCH GOOD SERVICE!
Rapid checkin.
verified customer
Excellent fast parking, check in, shuttle to airport. Lots of info. from driver.
Airport Valet Parking
verified customer
The #1 problem with long-term airport parking is the careless people who park next to you and dent/scratch your car with their luggage. You don't have this problem with valet parking. The Airport Valet Parking folks were very courteous and got us to the airport in just a few minutes. On the return flight we had to wait about 18 minutes to be picked-up but we made-up for the time by having our vehicle ready and parked up front and in the shade.
Highly Recommended
verified customer
Super fast pick up and drop off. Friendly courteous staff.
8/23/2010
verified customer
I will always use this parking lot. The driver is very good, pickup and delivery is fast and the price is right.
The ladies is the office were very nice and made us feel welcome.
Thanks to All
Great Experience
verified customer
Convenient & safe. Timely drop off and pick up at airport. My luggage was loaded in my car by the time I paid the bill.
Parking
verified customer
Valet parking was excellent except when it came time to pick us up from the airport. I had to call twice and the lady on the other end, the second time I called, said she could not find my ticket. We ended up waiting 20 minutes when it only takes 1 minute to get there from Valet Parking. I am hoping this was just a bad time as everything went very smoothly and I intend to use them again.
Great Service !!
verified customer
Will reuse. Efficient and convenient.
Excellent
verified customer
Very friendly and efficient staff. Will definitely use Airport Valet again.
Excellent Service!
verified customer
About Airport Parking is the best airport parking service I have ever used. Fast delivery to and from the airport - and a clean car ready to go on my arrival. Fantastic! I'd recommend them to anyone!
Excellent service
verified customer
Friendly, courteous, helpful. Would recommend to a friend.
Airport Parking
verified customer
price was great ... service was great ... car in same condition as when dropped off ... would recommend to others ... very satisfied
Great Park and Fly
verified customer
We had a little difficulty finding the van.Overall a great experience and would most definitely use it again. We highly recommend it.
August Vacation
verified customer
Excellent service, reasonable rates, friendly staff and on time! We appreciate it all! We look forward using the services again in our future planning!! Strongly recommended to others.
Great Experience
verified customer
My 10 days of parking at Airport Valet Parking was a very pleasant experience. The service was good (pick-up a little slow), the rates were fine, and the van to the airport was quick and punctual.
Highly recommend.
excellent service
verified customer
I am VERY hapy with your service. We had left my wife's handicap sticker in the car, we noticed it as we were checking in. I called and you had the driver bring it back over to us. Both divers going and coming took care of or luggage and were friendly and courteous.
excellent service
verified customer
I had a good experience. The shuttle was prompt in both taking me to and from the airport.
Great Experience and very reasonably priced
verified customer
Prompt and polite....no problems at all !!
Service
verified customer
Price and service exceeded my expectations. I will use it again.
It was all good
verified customer
Prompt, courteous and overall what was expected. Would definitely use again.
Competetive price.
verified customer
The price was competetive for the day stay for my vehicle. Service was courteous and quick. Would compare other parking facilities to AVP w/ AVP 1st on the list!
great experience!
verified customer
We were thrilled to find such safe, convenient & reasonable parking for our trip. The shuttle drivers were very helpful & amiable, although,(& this is as much our fault as the driver's) I have one suggestion to make. While my husband & the driver were loading our luggage into the shuttle van (& I was sitting in the van), a troop of Hungarian Girl Scouts picked up our carryon bags from the sidewalk by mistake. We didn't realize until we got back to Fulton that our bags were missing & received the phone call as to what had happened. As a result, we had to drive all the way back to Buffalo, turning a 3 hour drive into 9!! This might have been avoided had the driver asked us to check to see that all our luggage was in the van & then again that it was all transferred to our vehicle as well. We will certainly be more vigilant in the future!
Customer Service
verified customer
Service was great !
Will go back!!
verified customer
Made reservations on line, dropped the car off then within minutes was shuttled to the airport. When returning the shuttle was there within 10 minutes to pick me up at the curb, the car was at the front door when I arrived. The gentleman put my luggage in the trunk while I went in to pay and was pulling out of the parking lot within 5 minutes! Superb service and will definitely use again!
Thank you all for your service.
Airport Valet Parking
verified customer
Excellent. Fast and easy with a very pleasant staff. I was able to get a shuttle as soon as I arrived and my car was waiting for me when I returned. No hassle whatsoever. I recommend this service highly. Thank you.
Excellent Experience
verified customer
The experience was excellent from start to finish. The staff was very helpful and the transportation was comfortable. They were quick to pick me up at the airport and the car was ready when we returned. I would definitely use this service the next time I travel. The rates were the lowest of those providing this service on line.
Great service
verified customer
Everything went smooth and was very easy. THanks!
great price - great service.
verified customer
This was the first time we used Airport Valet Parking and it will not be our last. $6./day - Convenient and easy access in and out.(across the St from airport entrance)- Courteous staff and drivers.From the time we arrived to the time delivered to airport 10-15 min. When we returned - from the time we called to pick us up to the time we left the parking lot and on our way home - 10-15 minutes.
Mostly Happy
verified customer
I had a bit of a problem with two things but both were resolved satisfactorily.
My first problem was that I wasn't sure where I was going and when I pulled into where the GPS took me and inquired as to if it was where I should be, it took 3 different employees to figure out if I was in the right place. Also, my deposit didn't come off of my final bill and I had to explain several times that the tax wasn't $6.00 before they would look into it further to determine that I was correct and my bill should have been $6.00 less.
my experience
verified customer
good service,polite efficient personnel, would use again!
parking
verified customer
This is the first time that we have used your service and founnd it to be condusive to our needs. When we arrived the person taking us to the airport explained the process of how to obtain our car on our return. this was very helpful on our return. The young man that picked us up at the airport was very helpful and explained to us that he had tried to start our car so it would be cooled off when we arrived back at your lot, but o his surprise our vehicle would not start. Your employee obtained a battery jumper and we were on our way. We really appreciate his help and we will be using your service in the future.
Thanks again.