Airport Valet Parking

0.1 Miles from BUF airport
Outdoor: Valet
 (1181 Reviews)
8 Mins Avg Shuttle Wait
$6.50
Daily Rate
Price Breakdown
Outdoor Valet X 1
Service Fee
Estimate Tax & Fee
$6.50
$0.00
$0.84
Total
Deposit Due
Pay at Lot
$7.34
$6.50
$0.84
Description

Closest lot to/from Canada & the Buffalo Niagara International Airport. 

FREE valet service from your car door to the airport, FREE baggage assistance, a well-lit, safe secure and 24/7 monitored lot & a warm/ice-free car in the winter or a nice/cool car in the summer! Serving you for 15 years and counting!

Earn FREE parking days! Find out how when you park with us.

Look for the Budget Rent a Car & Airport Valet Parking sign approx. 100 ft. after the end of the 33 East on Genesee Street directly across from the airport on your right hand side!

 

Photo
Customer Reviews (1181 reviews)
Great service and price
verified customer
07/17/2014
Excellent service and price. Drivers and staff were courteous and prompt.
verified customer
07/16/2014
For the most part it wasn't bad.I didnt like the drop off and pick up spots. I had to wait to be picked up because of miscommunication of staff. Other than that it was not to bad of a place to leave our car,didnt like leaving my keys didnt feel comfortable with that
Atlanta trip
verified customer
07/11/2014
Goood service and value. Would use again. Problem contacting AVP on return because it was not clear that we needed to use the Budget courtesy phone. Once contacted the shuttle was there in 7 minutes as promised. It was not clear where to go and wait for the shuttle. Next time we will know.
I would use this service again
verified customer
07/10/2014
The lot is safe and secure, my car was just the way I left it, they opened the trunk and carried my bags, exactly what you want in a car service!
June 27th trip
verified customer
07/06/2014
Good experience. The price of $6.50 a day made it cost effective to leave the car instead of having people drop me off and pick me up.
Airport Valet Parking
verified customer
07/04/2014
Everything was fine with my car on returning to the lot. Your sign at the entrance reads Budget rent a car and airport valet parking is in small letters. Why don't you call it Budget/Airport Valet Parking and change your website to reflect it.
Don't know what this means
verified customer
06/30/2014
Excellent service - good value - friendly staff.
verified customer
06/29/2014
Very good, we use the service whenever we travel
Easy, friendly, priced right, quick!!!
verified customer
06/28/2014
It was my 1st time using AP and what a great experience! Only complaint was that it not well marked with signage as to where to park the vehicle when entering the lot. But I plan to definately use AP in the future!
Wait time
verified customer
06/27/2014
Going to the airport was very efficient, but returning home was a nightmare! It was late at night & we were traveling with a 3 year old. We waited at the airport for the shuttle to arrive but there wasn't enough room for all passengers so we had to stand & wait for it to go back to the lot, unload & return. When it finally unloaded & returned there still wasn't enough room for all passengers. Some passengers elected to pay for a taxi to take them to the lot. When we arrived at the lot, there was only 1 person at the desk & I waited in another line to pick up my car. I will choose another parking lot next time.
verified customer
06/26/2014
Car was very dirty!!!!
Great discovery
verified customer
06/24/2014
Used this service for the first time on a week trip to Myrtle Beach. Very convenient and reasonably priced. Wait time was minimal and my vehicle was parked out front and ready to go. Will definitely use this service again.
airport parking
verified customer
06/18/2014
excellent rates and service. Very convenient and close to the airport.
great
verified customer
06/12/2014
great service very prompt
Great!
verified customer
06/12/2014
This was my first time using Airport Valet Parking and the service was great! I dropped off my car and was in the shuttle on the way to the airport within a few minutes. Once I returned, I waited maybe 5 minutes if that. Great service, nice people! Highly recommend!
Great staff!
verified customer
06/08/2014
Very good service at a fair price. I think you should have signage at the street that says "Airport Valet Parking" with the logo and communicate on the website that you are part of Budget.
Spend some money and buy BIG, BRIGHT signage
verified customer
06/06/2014
I wasn't able to park at AIRPORT VALET because you do NOT have any decent signage for the business. After spending 15 mins. attempting to find the location on Genesee Street in Buffalo, NY, I had to give up and use another parking facility because I ran out of time looking for your location. I attempted to call while I was driving but no one answered the phone, I got frustrated and gave up. When I returned from my trip I attempted to ask for a refund on my deposit and got the run around. After this bad experience I will NEVER attempt to use AIRORT VALET again.
Airport Valet Parking
verified customer
06/06/2014
Courteous & very efficient service.
Highly Recomended
verified customer
05/30/2014
Great price, no waiting, courteous personnel, As soon as our plane landed I texted "Airport Valet Parking" as instructed. We did not have to wait for the shuttle and our car was waiting in front of the parking lot all ready to go. I don't know if I was just lucky, but everything was perfect.
perfect as always!
verified customer
05/27/2014
lovely people, excellent service, thank you.
Service
verified customer
05/26/2014
Great Service.
Good
verified customer
05/25/2014
Service is very good. When we came to the parking lot car was ready.
1st time user
verified customer
05/24/2014
I did not know what parking service to use for a trip out of town. Even though some offered discount coupons, after reading the fine print, it was not a good value. I found Airport Valet Parking to be professional, helpful and friendly. I will surely use them in the future.
Great place
verified customer
05/22/2014
I've parked here before and will continue to park here. The people are courteous and service is fast and superb. I have no complaints at all, only praise :)
verified customer
05/20/2014
First time we used you and would definitely use you again. Very personable driver and pleasant lady in the office. Van was clean and did not have any strange or obnoxious odors.
FAST
verified customer
05/20/2014
I have used Airport Valet Parking several times and have never had to wait more than 5 minutes. Highly recommended
verified customer
05/18/2014
Everyone was polite and helpful. I would definitly use your services again.
Excellent
verified customer
05/14/2014
Prompt, courteous staff. Drove me to & from gate, because I couldn't get up the high step to van. "Detailing" consisted of vacuuming interior, washing exterior. Very good for the price. I have used this lot several times, will do so again in future.
Great Experience
verified customer
05/10/2014
Everything went without a hitch. Both dropping the car off and the pickup when I returned were fast, efficient and pleasant! Thanks for making that part of my trip a very pleasant one!
Great service
verified customer
05/07/2014
Easy to use, great service.
Nice Service
verified customer
04/26/2014
Nice service - easy in, easy out with the care warmed up and ready to go!
Quality
verified customer
04/24/2014
I have used your service several times and have been very pleased each time. The personnel are courteous and professional. I will continue to use and recommend Airport Valet Parking. Thanks!
SHUTTLE BUS DRIVER
verified customer
04/16/2014
the driver was not friendly at all didn't say a word and very disengaging. THE WEEK BEFORE WE TRAVELED HAD A GREAT DRIVER
Airport Valet Parking
verified customer
04/16/2014
I have been parking at Airport Valet Parking for years. I highly recommend it.
valet parking
verified customer
04/02/2014
We found the service to be very friendly and efficient. We will definitely use the service again.
Buffalo in winter
verified customer
04/01/2014
Nice to return to a warmed-up, snow-free car.
very please
verified customer
04/01/2014
Iam very please with your service , I Will do it again ... Thank you
wait time
verified customer
03/29/2014
We thought the wait at the airport was longer than should have been as it was freezing cold and we were not sufficiently dressed for it as we arrived from Florida.
THE best parking!
verified customer
03/26/2014
Service was great. Rates are very competitive..My friend usually goes to the lot down the street-no more! Loved the warm car, ready to go on a very chilly night! They go the extra mile!
Great service and a great price
verified customer
03/23/2014
The service was great! They drove us to the airport less than a minute away and picked us up after 11 pm, our car was started for us and warmed up, it was great to have that service coming home from Florida to cold weather.
Airport valet parking
verified customer
03/20/2014
I liked the fact that as we were picking up the car, they helped us load our luggage into our trunk and had the car started for us.
Easy and Convenient
verified customer
03/17/2014
I parked with Airport Valet Parking as I was travelling alone with my 3-year-old and all of our gear. I loved that I didn't have to carry my stuff from my car to the van and back. My bags were loaded right into my van making my travel much easier. My van was ready and warm when I arrived at the office. The woman at the front desk with the very curly hair was extremely efficient and friendly. I'd definitely park here again if I was flying out of Buffalo. Thanks!
nice people
verified customer
03/14/2014
excellent
Excellant service
verified customer
03/13/2014
Very courteous staff, and we would park there again.
We look forward to providing
anonymous customer
03/13/2014

We look forward to providing you with excellent service again in the future! :)

Safe Travels!

-Megan

We wish you would have
anonymous customer
03/13/2014

We wish you would have brought the warm weather back with you! Thank you for your review and thank you for choosing to park with Airport Valet Parking. We look forward to having you park with us again and safe travels!

--Megan

Thank you so much for your
anonymous customer
03/13/2014

Thank you so much for your kind words! We are so glad that we provided you with top shelf service! We hope you come back again soon and we look forward to providing you with the same great service. Safe travels!

-Megan

Thank you so much for your
anonymous customer
03/13/2014

Thank you so much for your recommendations! We will definitely be taking your suggestion regarding our shuttle into consideration because we want the best for our customers. Thank you for your review and we look forward to having you park with us again- maybe we'll have a brand new shuttle! :)

 -Megan

:) Third times a charm and
anonymous customer
03/13/2014

:) Third times a charm and we look forward to providing you with the same service many more times! Thank you for choosing to park with Airport Valet Parking. We really appreciate having you with us and safe travels!

-Megan

Thank you so much for your
anonymous customer
03/13/2014

Thank you so much for your recommendation! We are so grateful to have you as a frequent parker with us. We love you too and we look forward to having you continue to park with us! Safe travels!

 --Megan

Thank you for your positive
anonymous customer
03/13/2014

Thank you for your positive review! We are glad to hear that your parking service was great. We hope to see you again soon!

  --Megan

buffalo airport
verified customer
03/11/2014
waiting in glass closure with a lot of people,didn,t see van pull in.driver seemed irritated.not real friendly after we said we were sorry we didn,t see him go by.
Would use this service again
verified customer
03/09/2014
The service provided was excellent and would use them again
Pleased with the service
verified customer
03/05/2014
Check in took some time as there was a line, but once done we were taken to the airport with speed. Coming back from 80 degrees of San Juan to 10 degrees of Buffalo was tough as we left our coats in the vehicle and we had to pull our luggage over to the pick up area in the cold. But the van was cleared of snow, running and warm to pick up. It was great to use in winter weather and piles of snow...would use them again.
My experience
verified customer
03/04/2014
Good job, top shelf, couldn't ask for anything more really. You came recommended and lived up to it.
Excellent Customer Service
verified customer
02/27/2014
I left my iPhone in my car. I called from Oklahoma and my phone was found, secured, and kept inside. Upon my return 4 days later, the staff was very excited to tell me that they had my phone. What a great staff!
good business
verified customer
02/27/2014
The staff is always friendly and professional. The shuttle was somewhat scruffy. Maybe get a new one? And maybe get a vehicle that is easier to get into for ladies with short legs? We really liked having the car waiting at the office door and warmed-up when we were returned to the office from the airport. That made a big difference. Thank you.
Thank you! We hope to
anonymous customer
02/26/2014

Thank you! We hope to provide you with excellent service in the future! Safe travels!

 --Megan

Thank you so much for your
anonymous customer
02/26/2014

Thank you so much for your positive comments and feedback! We are so happy to hear that your first experience was outstanding and we can't wait until you park with us again. Thank you for recommending us to your friends and relatives and we look forward to seeing you in the future! Safe travels!

 

--Megan 

Very good
verified customer
02/25/2014
That was our third time parking our car there and each time we have been very happy with the service.
Love this place
verified customer
02/24/2014
I have used this service many times and the experience is always wonderful. Polite, professional and quick. Highly recommend.
Great Service
verified customer
02/23/2014
Everyone was helpful and courteous. This is a great parking service.
Service
verified customer
02/10/2014
The service was excellent!
recent stay
verified customer
02/04/2014
Our first, but not last, experience was outstanding to say the least. There was a minor delay in the pick-up but this was our fault and not that of any of your staff. Everything was first rate and the entire experience has cemented our desire to not only become constant customers but to go out of our way to recommend your firm to our friends and relatives who are flying out of the Buffalo Airport. Keep up the good work. Congratulations and Thank You
Thanks again.
verified customer
01/31/2014
Your service was perfect.
Great service
verified customer
01/26/2014
Best airport service @ Buffalo Airport. On time. Car heated ( winter time).
Thank you for  your review!
anonymous customer
01/22/2014

Thank you for  your review! We appreciate you taking the time out to write us a review and we are so pleased to hear that we have provided you with great service. Thank you for parking with us for a second time and we look forward to many more in the future! Safe travels! :)

 

--Megan

great service
verified customer
01/16/2014
second time to use - will use again
Thank you so much for your
anonymous customer
01/08/2014

Thank you so much for your positive feedback! We can't thank you enough for choosing to park with us and we are glad to have you here in Buffalo. We look forward to continue providing you with excellent service and value for many trips to come! Thank you again and safe travels!

-Megan

We don't want you coming
anonymous customer
01/08/2014

We don't want you coming back from a trip having to find your car in a pile of snow and then having to brush it off...that wouldn't be very nice! Thank you for choosing to park with us and we look forward to having you park with us again in the future! Safe travels!

 -Megan

We are glad to hear that
anonymous customer
01/08/2014

We are glad to hear that your service was fantastic and we want to provide you with the same service again and again. Thank you for choosing to park with us and we hope to see you again in the future! Safe travels and next time, take us with you! ;)

--Megan

We apologize for the amount
anonymous customer
01/08/2014

We apologize for the amount of time you had to wait for our shuttle and for the inconvenience that it caused you. We always suggest calling or texting our facility when you arrive to the airport so that we know when you arrived. We apologize again and we won't let it happen to you again the next time you park your vehicle with us.

-Megan

Thank you for choosing to
anonymous customer
01/08/2014

Thank you for choosing to park with us and for writing a review! We look forward to having you park with us in the future and we are so glad to here about the excellent service that you received. Thank you!

-Megan

We look forward to providing
anonymous customer
01/08/2014

We look forward to providing you with the same great service again! Thank you for your positive review and we wish you safe travels!

-Megan

Thank you so much for your
anonymous customer
01/08/2014

Thank you so much for your review. We try to test out our phones regularly, and we will contact the airport immediately regarding the phones. We apologize for the frustation that it caused you and we hope to provide you with better service in the future. Thank you again for letting us know and we wish you safe travels!

-Megan

We apologize for the wait
anonymous customer
01/08/2014

We apologize for the wait that you experienced with our shuttle when you parked with our facility. We strive to arrive to and from the airport in an appropriate timeframe and it is unlike us to make customers wait. We hope that you can forgive us and give us another try. Thank you for your review and we wish you safe travels!

-Megan

We are glad to hear that
anonymous customer
01/08/2014

We are glad to hear that your parking experience for your Orlando trip was quick and efficient. We are also glad that we were able to bring you back for your phone before your trip..we don't know what we would do without ours! Thank you so much for your kind words and for choosing to park with Airport Valet Parking. We look forward to having you park with us again and safe travels!

-Megan

Thank you so much for your
anonymous customer
01/08/2014

Thank you so much for your positive review and for choosing to park with us! We are so glad to hear that your whole experience was excellent and we look forward to providing you with the same great service again and again. Thank you and safe travels always!

-Megan

:) Thank you! We are so
anonymous customer
01/08/2014

:) Thank you! We are so grateful to have you as a customer and we can't thank you enough for parking with us! We are glad to hear that our parking service was the best you ever had and we hope to improve that service each time you park with us. Safe travels!

-Megan

We are happy to hear that
anonymous customer
01/08/2014

We are happy to hear that you are happy with our service! Thank you for parking with us and for writiing a review. We hope to see you again soon!

-Megan

Thank you for your review
anonymous customer
01/08/2014

Thank you for your review and for parking with us! We hope to provide you with the same great service for your future parking needs and safe travels!

-Megan

Thank you for choosing to
anonymous customer
01/08/2014

Thank you for choosing to park with us! We love making sure cars are nice and warm for you when you get back, especially during the wintertime! Thank you for your review and we look forward to having you park with us again!

-Megan

Aw, thank you so much for
anonymous customer
01/08/2014

Aw, thank you so much for your positive review! Thank you for saying that we are the best place to park! We can't thank you enough for choosing to park with us and we will continue to provide you with the same great service each time you park with us. Thank you again and we look forward to having you park with us a 4th time and beyond!

-Megan

Thank you for choosing to
anonymous customer
01/08/2014

Thank you for choosing to park with Airport Valet Parking! We are glad to hear that your service was great and we hope to see you again soon!

-Megan

Oh no! We apologize for
anonymous customer
01/08/2014

Oh no! We apologize for making you wait in the cold! As you know, that is unlike us and we apologize for the inconvenience that it caused you. We hope that you will use our parking services again and we promise that we will provide you with the quick, efficient service that you are used to.

-Megan

We loved to hear that your
anonymous customer
01/08/2014

We loved to hear that your service was quick and efficient. Thank you for your positive review and for choosing to park with us. We can't wait to have you park with us again and provide you with the same excellent service!

-Megan

You are very welcome! Thank
anonymous customer
01/08/2014

You are very welcome! Thank you for your awesome review and feedback! We are so grateful to have you park with us and we can't wait to have you park with us again! Thank you for parking with us and safe travels!

-Megan

Thank you so much for
anonymous customer
01/08/2014

Thank you so much for choosing to park with us! We are glad to hear that your first experience won't be your last and we look forward to providing you with the same great service in the future! Thank you for your positive review and we wish you safe travels!

-Megan

Thank you for choosing to
anonymous customer
01/08/2014

Thank you for choosing to park with us! We value having you as our customer and we are glad to hear about your very good service. We look forward to seeing you again in the future!

-Megan

Thank you for your review
anonymous customer
01/08/2014

Thank you for your review and for your recommendation! We do suggest making reservations as well either online or by phone. We don't want anyone to be left out when our lot gets busy. Thank you again and safe travels!

-Megan

Thank you for driving to
anonymous customer
01/08/2014

Thank you for driving to Buffalo to utilize our parking service! We are glad we made your trip worth it and we hope to see you again soon. Thank you for parking with us!

-Megan

Thanks for your review and
anonymous customer
01/08/2014

Thanks for your review and for choosing to park with Airport Valet Parking! We look forward to providing you with fantastic and courteous service the next time you use our service.

-Megan

Thank you so much for your
anonymous customer
01/08/2014

Thank you so much for your positive review! We love providing great service and we appreciate having you as a long-time customer. We can't wait to have you park with us again and we wish you safe travels each and every time!

-Megan

Thank you for choosing to
anonymous customer
01/08/2014

Thank you for choosing to park with Airport Valet Parking! We appreciate your recommendation and we look forward to seeing you again soon! Safe travels!

-Megan

Yayy! Thank you for your
anonymous customer
01/08/2014

Yayy! Thank you for your review. We love making a great first impression and we are so happy to hear about the service you received with us. We can't wait to have you park with us again and we look forward to providing you with the same great service!

-Megan

Thank you for choosing
anonymous customer
01/08/2014

Thank you for choosing Airport Valet Parking! We appreciate having you park with us and we are glad to hear that you enjoyed your service. We hope to see you park with us again soon!

-Megan

Oh no! We are sorry to hear
anonymous customer
01/08/2014

Oh no! We are sorry to hear that your tire was almost flat after you started driving. We apologize for the inconvenience it caused you and we are glad to hear that you found the nearest gas station. Please use the Promo Code "CC10" the next time you park with us to receive a discount on your parking services. Thank you for your review and we hope to see you again in the future!

-Megan

:) Thank you for choosing to
anonymous customer
01/08/2014

:) Thank you for choosing to park with us here at Airport Valet Parking! We are happy to hear that your parking experience was great and we definitely can't wait to see you the next time you park with us! Safe travels!

-Megan

Thank you for your review!
anonymous customer
01/08/2014

Thank you for your review! We look forward to seeing you again! :)

-Megan

Thank you for your continued
anonymous customer
01/08/2014

Thank you for your continued service with us. We value having you as a customer and we can't wait to provide you with excellent service each and every time you travel out of town. Safe travels!

-Megan

Thank you for your feedback!
anonymous customer
01/08/2014

Thank you for your feedback! We love making sure that our customers don't have to worry about their car when they are away. We know how cold Buffalo can be and that is why we love to bring you back to a nice warm car. Thank you for choosing to park with us and we hope to see you again soon!

--Megan

Thank you for parking with
anonymous customer
01/08/2014

Thank you for parking with us! We can't wait to see you again the next time you travel and we look forward to providing you with the same great service!

-Megan

Thank you for your review.
anonymous customer
01/08/2014

Thank you for your review. We understand that the airport is just across the street and we try our best to arrive to the airport in an appropriate timeframe. We apologize that you had to wait a little bit longer than usual for our shuttle and we apologize. We hope we can provide you with a better service next time.

-Megan

Yay! Thank you for your
anonymous customer
01/08/2014

Yay! Thank you for your review! We are so glad to hear that you received outstanding service from us. Thank you for your recommendation and we hope to see you back soon!

-Megan

We apologize for the
anonymous customer
01/08/2014

We apologize for the customer service that you received from one of our employees. Please email us at info@budgetbuffalo.com to discuss this matter further. Thank you and we hope we can service you again.

-Megan

Thank you for letting us
anonymous customer
01/08/2014

Thank you for letting us know about your luggage issue with Airport Valet Parking. We sincerely apologize that the driver was not more careful with your luggage and we hope nothing was damaged in the process. You can email us at info@budgetbuffalo.com if you have any concerns. Thank you for choosing Airport Valet Parking and we hope have you park with us again!

 --Megan

Thank you so much!  We
anonymous customer
01/08/2014

Thank you so much!  We strive to give the best service possible and we are so glad to hear about your great service. We can't wait to have you park with us again! :)

 

--Megan

Thanks for the review! We
anonymous customer
01/08/2014

Thanks for the review! We look forward to continue to provide you with great service in the future!

 

--Megan

Thank you for choosing to
anonymous customer
01/08/2014

Thank you for choosing to park with us! We are so thankful for your recommendation and we value you as our customer! Thank you again and we wish you safe travels in the future! :)

--Megan

We are so glad to hear that
anonymous customer
01/08/2014

We are so glad to hear that you have used us for years and will continue to do so! We are so happy to have you as a loyal customer and we look forward to providing you with the same excellent service every single time you park with us. Also, if you haven't heard about our AVP Loyalty Card program, I would recommend signing up (on www.buffaloavp.com or physically at our location). You can receive points each time you park and then redeem them for reward. Thank you again and we appreciate that you chose to park with us!

 

--Megan

Thank you for leaving us
anonymous customer
01/08/2014
Thank you for leaving us your review. We apologize about the direction as to where to park your vehicle at our office. For future notice, you can just pull your car in the front of our facility. We are a valet service, so you do not have to park your own car. We park your car for you and you don't have to worry about it! On the way back, your car will be pulled up front again waiting for you. Thank you for choosing Airport Valet Parking and we hope to see you again soon!
perfect as always!
verified customer
12/29/2013
thank you!
Excellent Service and Value
verified customer
12/16/2013
This is our third time using Budget Airport Valet service and we have never been disappointed. Their prompt, courteous is always dependable and welcome after being on an airplane for a long time. Previously we would fly out of Toronto with higher air fares (Taxes) and higher parking fees. Those days are long gone and we will continue to fly from Buffalo and leave our car at Budget Valet Parking.
Thnaks for cleaning the snow
verified customer
12/14/2013
We arrived back in town after a snowfall. The car was cleaned off and running when we got to the office. The shuttle was on time, but we couldn't see it right away as it was behind a bus. The people were excellent.
Fantastic experience again
verified customer
12/13/2013
Snowing and cold when returning from Florida. Car was running, warm, and cleaned off. Perfect!!
waiting for the shuttle
verified customer
12/12/2013
I had to wait for more than 30 mnts for the shuttle to pick me up. But other than that I would park my car here again.
excellant service
verified customer
12/12/2013
We definitely will use this service again. Well organized. Even though our flight was not on time,(late) they were waiting for us. Everyone we dealt with was efficient and courteous and the car was safe
Excellent service and super easy!
verified customer
12/09/2013
Excellent service provided. No wait time. Car was running when I arrived.
Great timely service
verified customer
12/06/2013
Courteous and helpful service. Looking forward to using your service again. Thank you.
??
verified customer
12/04/2013
At the airport terminal, the phone bank had 4 phones. None of them worked when I tried to call for pick up. I had to go and find a phone to call in. Your service is on the screen and has a push icon to call but it did not function on any of the phones. Very frustrating at the end of the flight when you are trying to get home. Otherwise the service was great. I reported the deficiency at the office when I did pick up my car.
15 minutes
verified customer
12/02/2013
pleased with your service but wish wait was quicker because it was freezing that night
Orlando Trip
verified customer
12/01/2013
We were very happy with the staff, check in/out process and our driver on the way to catch our flight had to turn back around for myself and another man in the van, because we both forgot our phones in our vehicle, and he was so nice about it...On our flight home, the van was quick and kind and our vehicle was warmed up for us in the cold weather... So I thank everyone, they were great for having to work Thanksgiving Day! We will select to stay with Airport Valet Parking again on our next trip... May God Bless the Staff
Feedback
verified customer
12/01/2013
The staff were polite and courteous on our arrival. Considering the bitter chill in the air they showed special consideration towards my 14 month old grand daughter to keep her warm and safe. On reaching the airport, the driver very kindly assisted us with our bags. The shuttle was on time both ways and the check in and check out process was quick and easy. Our car was ready for our departure. On the whole an excellent experience, we have used your service before and will do so again. Thank you.
Airport Valet Parking
verified customer
11/27/2013
The staff was courteous--the check in and check out was done quickly--the lot was easy to find and the car was returned warmed and ready to travel. A fine experience, the best I ever had.
Great job
verified customer
11/27/2013
Happy with the service, thanks
great service
verified customer
11/26/2013
Great service
Service
verified customer
11/25/2013
Excellent service. Our car was warmed up and ready to go when we arrived at the lot.
BEST PLACE TO PARK!
verified customer
11/24/2013
This is the third time I have used the valet parking. Staff is efficient and friendly. No time to wait for shuttle to airport. Easy check in and out. I love that my car is ready and warm when I arrive back and the driver always takes care of the luggage!
review
verified customer
11/23/2013
Great service
Good Price, Decent Shuttle
verified customer
11/22/2013
It's close to the airport, and most times they're quick efficient at getting you back and forth from the airport to your car. This past time we ended up waiting out in the cold for almost 20 minutes and had to call back to make sure the shuttle was coming... but it's the first time we've parked here and had that experience - usually they're really quick. I'll probably use them again.
excellent
verified customer
11/21/2013
very well run and efficient. Very easy to get to and very quick to take to airport. Bus there to pick up when we returned and to parking and car was ready. would use again and recommend to anyone
Airport Parking earns 5 stars from me!
verified customer
11/20/2013
It was a pleasure to use the services of airport parking. This was my second time and I will continue to use their services. The staff is courteous and smiling. My car was warm and waiting for me. Thanks again!
Fantastic
verified customer
11/20/2013
This was our first experience with this service. It was perfect. Drop off was easy. Or car to shuttle ess than five minutes. Our flight was delayed by twelve hours we were exhausted from airport stays. I called to tell of delay. Was told no problem. When we arrived at airport and alled our pick up was there within five minutes. The driver ad pulled our car up before w left to get s and left it running. It was grat to get in a warm car. Not freezing. Will do this every tie we se Buffalo Airport.
Very Good Service
verified customer
11/18/2013
Would definitely use this service again. Gentleman driving shuttle was excellent and very accommodating.
Great Service
verified customer
11/17/2013
Great service although I do recommend making a reservation, they have been known to fill up to capacity.
Worth the drive to Buffalo
verified customer
11/12/2013
Excellent service and friendly and helpful staff
verified customer
11/12/2013
This is a great idea and love the fact that we can drive home as soon as we land. The staff are great and have had no issues.
Rave review
verified customer
11/12/2013
Fantastic and courteous. I will use this service again if necessary.
excellent service
verified customer
11/11/2013
We have used them before and are never disappointed. The location is the best and we love to make our reservation on line so very smooth process when we arrive for drop off and quick call from the airport back. Love that when we return our car is warmed up and ready to go. Staff is superior in service and attitude.
Airport Valet Parking
verified customer
11/11/2013
Great service. Highly recommend.
First time user, but not the last
verified customer
11/10/2013
This was our first time using Airport Valet Parking. We signed up online. When we arrived at the lot to check in it was fast, the staff was friendly and courteous and the shuttle took us immediately to the airport. When we returned the shuttle was there within 10 minutes of our call to get picked up and our car was warm for our ride home. We'll definitely use them again.
verified customer
11/10/2013
very friendly an didn,t have to wait but a couple minutes an pricing was reasonable.
Great service
verified customer
11/09/2013
Quick drop off and pick up at airport. My car was ready underneath the overhang when we arrived back from our flight. Friendly service.
staff was courtous and fast signing in and out
verified customer
11/09/2013
Was very please with service until I started driving my tire was almost completely flat. I had to drive to the nearest gas station for air.
Airport valet parking
verified customer
11/09/2013
I thought it was great - the price was right - the service was great - can't find a thing to complain about. will definately use again.
don't know what you want
verified customer
11/09/2013
EXCELLENT service, will use again.
Excellent service!
verified customer
11/08/2013
I have used this service several times when going on a trip. They are always courteous and helpful. The car is always ready when I return and I never have a problem. I will continue to use them when traveling out of town.
Airport valet parking
verified customer
11/07/2013
Was easy to find once you figure out it was in the Budget rental lot. Employees very cordial. Had to wait awhile for shuttle other outfits came around 2x before mine. But then our cars will be nice and warm and the other outfits don't warm up your car so good for cold season
thanks!
verified customer
11/07/2013
Everything was great - the cashier and drivers were very friendly and professional - no waiting - car was running and warm when we picked it up. Will use your service the next time we travel.
Pick up
verified customer
11/06/2013
could have been a little quicker as it is just across the street. Staff was courteous. Process was very simple.
Great Service
verified customer
11/06/2013
Outstanding, will use and recommend Airport Valet Parking in the future.
My experience
verified customer
11/05/2013
The check-in process was very good and both shuttle drivers were also very prompt and courteous. The woman working at the counter as I checked out on Sunday was not customer friendly. She never acknowledged me and gave the shuttle driver insufficient information. I caught him putting my luggage into another car because she never told him that I was waiting for my car. I never did receive an apology from her. Overall, the cost was very good, but I will keep a close eye on my luggage.
poor handling of luggage
verified customer
11/03/2013
shuttle was great ,car was ready when we returned ,ooooonly problem was our luggage was handled very poorly when driver was told to be careful as there were breakable items in the luggage.thank you
Terrific Service!!!!
verified customer
11/02/2013
Airport Valet Parking is so efficient that when we arrived the shuttle was waiting for us. The driver was courteous and friendly. Coming back, I just gave a quick phone call to the service to let them know we had arrived and the shuttle was again waiting for us when we got our bags and walked to the pick-up site. The driver told us that he got our car up front with the heater on and it was waiting for us when we got there. The value for the price was the best available! We will always use airport valet parking!!! Great value, great service, friendly and helpful people!
verified customer
10/30/2013
going to the airport ok, coming from airport, waited to long for pickup.
Thank you for your review!
anonymous customer
10/29/2013

Thank you for your review! We are so happy to hear that the service we provided you was excellent all throughout. Thank you for choosing to park with us and we hope to see you back here again soon!

-Megan

No need to thank us, but
anonymous customer
10/29/2013

No need to thank us, but thank you for choosing to park with us! :) We look forward to providing you with excellent service the next time you park with us as well.

-Megan

Yay! Thank you for your
anonymous customer
10/29/2013

Yay! Thank you for your positive review! We will continue to prove great valet service at an excellent price. Thank you for parking with us and we hope to see you again soon! Safe travels!

-Megan

Thank you for your review!
anonymous customer
10/29/2013

Thank you for your review! We hope to see you again soon and we appreciate you choosing to park with us!

-Megan

We sincerely apologize for
anonymous customer
10/29/2013

We sincerely apologize for the wait you had. We try to get our customers in and out quickly, especially our Airport Valet Parking customers because we know they have to get to the airport. We are going to strive to improve our services and come up with an even better system. Thank you for choosing to park with us and please use the promotion code CC10 the next time you park with us to receive 10% off your parking charges.

-Megan

Thank you for choosing to
anonymous customer
10/29/2013

Thank you for choosing to park with us! We are glad to hear that we provided you with great service again and we look forward to having you here many more times. Thank you for your review and safe travels!

-Megan

Thank you for such a
anonymous customer
10/29/2013

Thank you for such a positive review! We love providing quick efficient service and we're so glad to hear that you used our texting services! Thank you for choosing to park with us and we hope to see you again in the future!

-Megan

Thank you for choosing to
anonymous customer
10/29/2013

Thank you for choosing to park with Airport Valet Parking! We loved that everything was great and next time we will strive to be even better! Thank you for your review and we look forward to seeing you again!

-Megan

We appreciate you taking the
anonymous customer
10/29/2013

We appreciate you taking the time out to leave us a review. Thank you for choosing to park your car with us. We look forward to having you park with us again!

-Megan

Thank you for choosing to
anonymous customer
10/29/2013

Thank you for choosing to parking with us for your first time at an off airport parking site! We are so please you chose us and we look forward to providing you courteous and professional service in the future! Safe travels!

-Megan

:) Thank you for choosing to
anonymous customer
10/29/2013

:) Thank you for choosing to park with Airport Valet Parking and we look forward to seeing you again the next time you head out of town or whenever you are in need of parking services.

-Megan

Thank you for your review!
anonymous customer
10/29/2013

Thank you for your review! We love providing excellent service and we look forward to provide you excellent service the next time you park.

-Megan

Thank you for your review!
anonymous customer
10/29/2013

Thank you for your review! We love making sure your car is ready for you when you get back. We know how aggravating it can be coming back to a cold car with inches of ice and snow on it, so we don't want to do that to you. Thank you for parking with us and we look forward to seeing you again soon!

-Megan

Yay! Thank you for writing
anonymous customer
10/29/2013

Yay! Thank you for writing us such a positive review and for choosing to park with us on your trips! We look forward to providing you even better service the next time you park and we wish you safe travels!

-Megan

Thank you for being such a
anonymous customer
10/29/2013

Thank you for being such a loyal customer to us. We appreciate you parking with us over other parking facilities and we look forward to seeing you again!

-Megan

Thank you for choosing to
anonymous customer
10/29/2013

Thank you for choosing to park with Airport Valet Parking! We look forward to providing you efficient, prompt and courteous service the next time you park with us. Safe travels!

-Megan

We are so glad you chose to
anonymous customer
10/29/2013

We are so glad you chose to park with us this time! We will definitely be waiting for you when you park here again and we will continue to provide great, affordable parking and service. Thank you for your review!

-Megan

We are so glad you chose to
anonymous customer
10/29/2013

We are so glad you chose to park with us this time! We will definitely be waiting for you when you park here again and we will continue to provide great, affordable parking and service. Thank you for your review!

-Megan

Thank you for your
anonymous customer
10/29/2013

Thank you for your suggestion and we apologize for the difficulty in finding our lot. We will try to make sure that are lot has better visibility for future parking stays. Thank you for parking with us and we hope to see you here soon!

-Megan

Thank you for parking with
anonymous customer
10/29/2013

Thank you for parking with Airport Valet Parking. We loved having you here and we hope to see you again soon!

-Megan

Thank you for your review!
anonymous customer
10/29/2013

Thank you for your review! We love getting our customers in and out of the office as quickly as possible because we know how hectic traveling can be and we want to provide one less thing to worry about. Thank you for parking with us and we hope to see you again soon!

-Megan

Yay! We look forward to
anonymous customer
10/29/2013

Yay! We look forward to seeing you again in the future!

-Megan

Thank you for your
anonymous customer
10/29/2013

Thank you for your recommendation. We are so glad you chose to park with us and we look forward to seeing you again!

-Megan

Thank you for the positive
anonymous customer
10/29/2013

Thank you for the positive review! We appreciate having you park with us and we can't wait to provide you with A+ service again!

-Megan

Thank you for choosing to
anonymous customer
10/29/2013

Thank you for choosing to park with us over other parking facilities in the area. We appreciate you taking the time to write us a review and we can't wait to see you again!

-Megan

:) We love providing our
anonymous customer
10/29/2013

:) We love providing our customers with convenient service and helping them out whenever we can. Thank you for choosing to park with us and we hope to see you again soon!

-Megan

Thank you for your
anonymous customer
10/29/2013

Thank you for your recommendation! We are so grateful to have a customer like you and we look forward to seeing you again soon!

-Megan

We hope you mean Airport
anonymous customer
10/29/2013

We hope you mean Airport Valet Parking is the only place to park! Thank you for choosing to park with us over other parking facilities. We appreciate you as our customer and we can't wait to see you next year!

-Megan

Thanks for taking the time
anonymous customer
10/29/2013

Thanks for taking the time to give us a review. We are so happy you chose to park with us out of the other vendors in Buffalo, NY. Thank you for being our customer and we hope to see you again soon!

-Megan

Thank you for choosing to
anonymous customer
10/29/2013

Thank you for choosing to park with us for the first time! We are so glad to hear that your whole process went smooth and we look forward to impressing you again!

-Megan

We sincerely apologize about
anonymous customer
10/29/2013

We sincerely apologize about your parking experience. Our lot is located directly across from the airport inside the Budget Car and Truck rental office just past the end of the 33 East on Genesee Street on the right hand side. I am sorry that the other parking lot misinformed you and we are truly sorry for the inconvenience. We hope that you can try us out the next time you need parking and if you need help finding our location, you can call 716-632-4673.

 -Megan

Yay! We are so happy you
anonymous customer
10/29/2013

Yay! We are so happy you chose us for your parking needs in Buffalo, NY. Thank you so much for the recommendation and we look forward to seeing you here again!

-Megan

Thank you for choosing to
anonymous customer
10/29/2013

Thank you for choosing to park with Airport Valet Parking! We are glad to hear that you had a great service with us. Hope to see you again soon!

-Megan

We are so glad to hear that
anonymous customer
10/29/2013

We are so glad to hear that we provided parking to your satisfaction. Thank you for your review and we can't wait to see you again!

-Megan

We appreciate you taking the
anonymous customer
10/29/2013

We appreciate you taking the time to write us a review. Thank you for choosing to park with us for giving us a recommendation! We look forward to having you park with us again soon!

-Megan

Thank you for your review!
anonymous customer
10/29/2013

Thank you for your review! We try to make it known to everyone that Airport Valet Parking is located inside the Budget Rent a Car office but it still can  miss a couple people. We apologize for the inconvenience that this caused you. Please use the discount code CC10 during your next time parking with us to receive 10% off your parking charges at Airport Valet Parking. Thank you for choosing to park with us and we hope to see you again soon!

-Megan

adea trip
verified customer
10/29/2013
As always service was great.
Thank you for parking with
anonymous customer
10/28/2013

Thank you for parking with us! We hope to see you again soon!

-Megan

Thank you for parking with
anonymous customer
10/28/2013

Thank you for parking with Airport Valet Parking. We appreciate having you as a customer and we are happy to hear that you had a great experience. Safe travels!

-megan

Thanks for the review! We
anonymous customer
10/28/2013

Thanks for the review! We appreciate you choosing us to park your vehicle and we look forward to seeing you here again!

-Megan 

We can't wait to see you
anonymous customer
10/28/2013

We can't wait to see you again! Thank you for leaving us a review and we look forward to providing you excellent service again and again.

-Megan

:) Thanks for the review! We
anonymous customer
10/28/2013

:) Thanks for the review! We are happy to have provided you with first class service and we will continue to do so. We hope to see you again soon!

-Megan

We apologize for the wait
anonymous customer
10/28/2013

We apologize for the wait time. Usually, we try to get our Airport Valet Parking customers in and out of our office quickly because it doesn't take as long to park than it does to rent a vehicle. We apologize again and we hope that next time, you park, we can provide a more efficient service. Please use the code "CC10" the next time you park to receive 10% off your parking services with us. Thank you for your comment.

-Megan

Yay! Thank you for the
anonymous customer
10/28/2013

Yay! Thank you for the wonderful compliment! We are glad to hear that we provided you with the best service ever. Thank you for parking with us and we hope to see you again soon!

-Megan

:) Thank you for the GREAT
anonymous customer
10/28/2013

:) Thank you for the GREAT review! We appreciate you taking the time to write us a review and we appreciate it more that you parked with us. Thank you and have safe travels!

-Megan

Thank you for parking with
anonymous customer
10/28/2013

Thank you for parking with us! Safe travels!

-Megan

We're glad that we provided
anonymous customer
10/28/2013

We're glad that we provided very efficient service to you especially with the rain. Thank you for choosing to park with us and we look forward to seeing you again!

-Megan

Yay! Thank you for choosing
anonymous customer
10/28/2013

Yay! Thank you for choosing to park with us. We appreciate you taking the time to write a review for us and we look forward to seeing you again soon! Safe travels!

-Megan

Thank you for your review
anonymous customer
10/28/2013

Thank you for your review and we are glad to have provided great service! Thank you for parking with Airport Valet Parking!

-Megan

Thank you for parking with
anonymous customer
10/28/2013

Thank you for parking with us! We are glad to hear that your parking experience with us was excellent. We hope to see you again soon!

-Megan

Thanks for the review and
anonymous customer
10/28/2013

Thanks for the review and parking with us. Safe travels!

-Megan

Wow! We know how 4am can be
anonymous customer
10/28/2013

Wow! We know how 4am can be and we are glad to hear that everything went smoothly. Thank you for choosing to park with us and we are so happy that we made your parking experience painless and quick. We hope to see you again soon!

-Megan

Glad to hear that you we are
anonymous customer
10/28/2013

Glad to hear that you we are easy to use and that we will see you again! Thank you for choosing to park with us and safe travels!

-Megan

Thank you for your kind
anonymous customer
10/28/2013

Thank you for your kind words! We will keep doing what we do and then some! Thank you for being our customer and we hope to see you again soon!

-Megan

Richard, Thanks for your
anonymous customer
10/28/2013

Richard,

Thanks for your review. We love to hear that we are worth it and that everything went well. Thank you for choosing us to park your vehicle and we can't wait to see you again!

-Megan

Thank you for parking with
anonymous customer
10/28/2013

Thank you for parking with Airport Valet Parking. We are glad to have you as a customer and we look forward to seeing you in the future!

 -Megan

Thanks for the review! We do
anonymous customer
10/28/2013

Thanks for the review! We do recommend making reservations prior to your arrival just in case our lot gets full. Thank you for your recommendation and we appreciate you parking with us. Thank you and safe travels!

-Megan

We are so pleased to hear
anonymous customer
10/28/2013

We are so pleased to hear about the excellent service you received from us. Thank you for parking with us and we will strive to give nothing but top notch service each time! Safe travels!

-Megan

Thank you for parking with
anonymous customer
10/28/2013

Thank you for parking with Airport Valet Parking. We appreciate having you park with us and we look forward to see you again!

 -Megan

Thank you for parking with
anonymous customer
10/28/2013

Thank you for parking with us and we look forward to having you park with us again. We hope our parking lot doesn't stay a secret for long! :)

 -Megan

Yay! Thank you for your
anonymous customer
10/28/2013

Yay! Thank you for your positive review! We appreciate hearing positive feedback from our customers. Thank you for parking with us and we look forward to having you park with us again!

-Megan

We are happy to hear that we
anonymous customer
10/28/2013

We are happy to hear that we have provided you an excellent parking experience. We know you have several options to park and you choose us. Thank you so much and safe travels!

-Megan

Thank you so much for
anonymous customer
10/28/2013

Thank you so much for spreading the word about us! We value you as a customer and we look forward to seeing you again soon. Thank you for parking with us and safe travels!

 -Megan

Thanks for parking with
anonymous customer
10/28/2013

Thanks for parking with Airport Valet Parking! We love to hear about our service and we can't thank you enough for parking with us. Safe travels!

-Megan

We know how it is to
anonymous customer
10/28/2013

We know how it is to misplace something especially during travel and we are so happy that we found your husbands cellphone and returned it to him promptly. Thank you for the wonderful compliment and we look forward to seeing you again!

-Megan

Thank you for choosing to
anonymous customer
10/28/2013

Thank you for choosing to park with us. We are so thankful to have you as our customer and we hope to see you again soon!

-Megan

We are so glad to hear this!
anonymous customer
10/28/2013

We are so glad to hear this! Thank you for your review and we look forward to having you park with us again.

-Megan

Thank you for choosing
anonymous customer
10/28/2013

Thank you for choosing Airport Valet Parking! We can't wait to see you here again! Safe travels!

-Megan

Thank you for letting us
anonymous customer
10/28/2013

Thank you for letting us know about your staff. We are trying our best to accommodate the busy seasons for parking and we apologize greatly for your wait time. Please use the discount code CC10 the next time you park to receive 10% off and if you need anything else, please email us at info@budgetbuffalo.com. Thank you!

 --Megan

Yay! Thank you for parking
anonymous customer
10/28/2013

Yay! Thank you for parking with us and safe travels!

 -Megan

Thank you for being our
anonymous customer
10/28/2013

Thank you for being our customer! We apologize about our location for the shuttle pick-up area. We know it can be difficult to find and we try our best to let each of our customers know where it is. We look forward to seeing you again soon!

 --Megan

Thank you for parking with
anonymous customer
10/28/2013

Thank you for parking with Airport Valet Parking! We value you as a customer and we hope to see you parking with us again soon!

 

--Megan

Thanks for the review! We
anonymous customer
10/28/2013

Thanks for the review! We pride ourselves in customer service and we are happy to hear that our driver was courteous and friendly. Thank you for parking with us!

 --Megan 

Wow! We are so happy to hear
anonymous customer
10/28/2013

Wow! We are so happy to hear that you had a perfect airport parking experience with us. Thank you so much for parking with us!

 

--Megan

Buffalo weather can be so
anonymous customer
10/28/2013

Buffalo weather can be so unpredictable. We are happy to keep you warm and dry and we hope to see you again soon!

 

--Megan

Yay! Thank you so much for
anonymous customer
10/28/2013

Yay! Thank you so much for your review! We are happy to hear that we were courteous and that you had a positive experience.

 --Megan

We are so glad to hear that
anonymous customer
10/28/2013

We are so glad to hear that your parking experience with smoothly. Thank you for parking with us and we hope to see you again!

 

--Megan

Great service!
verified customer
10/27/2013
I would definitely recommend this company for long-term parking. Great customer service & very friendly drivers.
Surly shuttle bus driver
verified customer
10/27/2013
We were pleased with the speedy check-in and check-out service. Desk staff was friendly, but the drivers were far from that!
check in and leaving auto.
verified customer
10/25/2013
Upon arriving, I expected more direction as to where to park while I went into the office. I had gone on line to reserve my parking and found the check in process longer than expected. Staff was polite and helpful.
"The Best"
verified customer
10/24/2013
I have used Airport Valet Parking for years now and will continue to do so. Excellent service all the time.
service
verified customer
10/23/2013
Excellent service from registration to shuttle and back
Service
verified customer
10/23/2013
Excellent service. Thank you
More than satisfactory
verified customer
10/22/2013
Great valet service at an excellent price. Checkin checkout was fast and hassle free.
Easy
verified customer
10/21/2013
great timing and ease
verified customer
10/21/2013
All went well, but when I checked out there was a problem with my $5 coupon
good service
verified customer
10/20/2013
My only issue was with dropping off my car. It took way to long to get waited on as there was only one counterperson with a line of people renting trucks. Once checked in, the shuttle driver got us there as quickly as possible. We ended up missing our flight by 4 minutes and the wait to check in contributed to that. The Shuttle drivers, both to and from, did an excellent job and were very courteous. My overall experience was still positive, but I wish you had had more staff the day I dropped off my car.
Great Service, Again
verified customer
10/19/2013
We were glad we had made reservations as the lot was full. They took great care of us again and we will continue to use this service. It's less than on site airport parking (even less if you book online) and they help load our bags. Our car was waiting and ready to go. Easy out to Genesee and home.
quick service
verified customer
10/19/2013
Upon our return home we texted airport valet parking and waited less than 5 minutes to be picked up. By the time I settled up the bill, which only took a few minutes, the driver already had our suitcases loaded in our trunk and our vehicle waiting. Could not be any better!
fast, convenient, easy to use!
verified customer
10/19/2013
perfect service, very pleasant staff, will use again! thank you!
parking
verified customer
10/17/2013
Everything was great. Service was prompt, drivers friendly and helpful. Couldn't be better!
Good Value
verified customer
10/17/2013
close to airport with quick pick up service; would definitely use them again!
verified customer
10/16/2013
Excellent in Ll areas
"I'D DO IT AGAIN"
verified customer
10/16/2013
This was the first time I've left my car at an off airport parking site. I would definitely leave it again at Airport Valet Parking. They were very courteous and professional.
Great spot to leave your car!
verified customer
10/14/2013
We arrived at Airport Valet Parking, checked our car in and were at the Airport within 20 minutes. When we returned, we were met at the Airport by the Shuttle, returned to Airport Valet Parking and were on our way home in less than 30 minutes. We left our car with pleasant and courteous staff who took care of our car while we were on vacation. Would definitely return the next time we're heading out of town.
Excellentservice
verified customer
10/12/2013
Minimal wait time. The shuttle was ready at the parking lot for drop at the airport. Courteous staff. Had to wait around 5 minutes at airport for the pick up shuttle. My car was at the front of the lot and ready at return! Affordable daily rates!
Great Service
verified customer
10/11/2013
Airport valet parking is very convenient. The shuttles are fast and efficient. At baggage claim, I texted them with my code number, and they responded right away. The car was ready (which is a great feature in snow and cold).
no wait good service
verified customer
10/10/2013
The shuttle service was good and friendly drivers and handled the luggage from the car to the van . Staff at the counter was friendly and had my paper work ready and car was in front and washed as requested when I returned. Always feel good about leaving my car here. Will use this lot on my next trip.
very good
verified customer
10/08/2013
we are very pleased with your service and will continue to use Airport Valet Parking. thank you
Shuttle & parking
verified customer
10/07/2013
Very efficient, prompt & courteous.
Just perfect!
verified customer
10/07/2013
Very convenient, extremely pleasant staff, both the driver and the front desk, will definitely book again! Thank you!
Great, adfordable parking and service
verified customer
10/04/2013
This used to be Thrifty where I always parked when flying out of Buffalo. So we booked here anyways and glad we did. I love the valet service. There is nothing better than getting off the plane and having the shuttle be right over and finging your car waitin for you, warming up. Driver was great and so were the desk staff. We will definatley park here again
The Name
verified customer
10/03/2013
When we booked our parking, the receipt said it was Airport Valet Parking. We proceeded to the Airport in search of the "Valet Parking." We finally asked the partol officer where the Valet Parking was and were told it was back out on Genesee Street. We went up and down Genesee Street looking for the sign "Valet Parking." We finally stopped at The Spot Parking and were told we needed to go to Budget. We finally found Budget and there is indeed a sign, much smaller, that said Airport Valet Parking. Thank goodness the shuttle was waiting to take us otherwise, we would have been late for our flight. My suggestion is that you put Budget on your receipt or make a bigger sign saying Airport Valet Parking. Otherwise, everything was good. No wait time for the shuttle returning to the parking lot and our car was there waiting for us.
Convenient
verified customer
10/03/2013
It is so convenient to park at Airport Valet Parking and the rates are reasonable.
good service
verified customer
10/02/2013
Very timely service/nice staff/loved how fast I was in & out of the office
What is this?
verified customer
10/02/2013
I would use your service again in the future!
Airport Valet. Parking
verified customer
10/02/2013
I recently utilized the parking services of Airport valet parking and I was extremely satisfied with the services. I recommend their services highly.
A+ service as always!!
verified customer
10/01/2013
I have never had a problem with Airport Valet Parking. Always so pleasant and never a wait getting to the airport or back from the airport.
Buffalo Int'l airport
verified customer
10/01/2013
convenient, close by, and about as least expensive we could find, staff was helpful and friendly, when Delta flight delays brought us in a day later than planned it was handled easily over the phone from JFK with no problem. We will use this again if we fly out of BUF (we live in Rochester which has cheaper parking but ...sometimes no other way to go)
airport parking
verified customer
09/29/2013
I would use this parking again . Everything was done in a timely manner with very little waiting .
Super convenient!
verified customer
09/29/2013
All we needed to do was pull up and get our bags out! The van was there to take us right over. Upon our return I just called and walked outside from baggage claim. By the time we reached the pick up spot the van was there! Our car was waiting for us and our luggage was placed in the vehicle for us. I will definitely use again!
great staff very polite
verified customer
09/29/2013
I would highly recommend
Only place to park
verified customer
09/29/2013
We have used thrifty parking lot for airport parking 3 years in. A row.Best service and prices in Buffalo airport, would not use any different lot. Can't wait till next year.
Parking
verified customer
09/27/2013
Everything went smoothly and efficiently, I will use this service again.
SMOOTH!
verified customer
09/26/2013
The whole process was so smooth! This was the first time I've used this service and I was totally impressed!
Unable to find
verified customer
09/26/2013
I was driving down Genesee Street running late for my flight, and as I had never parked at Airport Parking before I had a hard time finding the location. It was 5:15am and still dark out and I could not find the sign for the parking lot. I drove into another parking lot and asked if I could use my voucher for parking there and he said yes. Come to find out when I returned, the cashier said I couldn't use it. So, no, I didn't have a good experience at Airport Parking, because I never got there.
excellent choice!
verified customer
09/25/2013
We randomly chose to use the Airport Valet Parking company, we'd never been to the Buffalo Airport before. It was a great decision. we were in and out quickly, the price was right and the staff were very nice. I enjoyed that my vehicle was up front and waiting. I will definitely recommend them to my friends and will use them again.
Great Service
verified customer
09/24/2013
Great service. Convenient. Easy to use.
excellent
registered customer
09/24/2013
We were very satisfied. Would recommend this to anyone.
Excellent service
verified customer
09/24/2013
Highly recommend Airport Parking in Buffalo. Fast & courteous service. Thank you
Great Experience!
verified customer
09/21/2013
Other than not realizing the lot was in the same location as the car rental and I had driven around a bit before I realized I had driven by it several times, it was a great experience and I would certainly use this service again if flying out of Buffalo! So close to the airport and easy access to main highways.
parker
verified customer
09/21/2013
good service
verified customer
09/20/2013
Excellent
Valet Parking
verified customer
09/17/2013
Great experience. It was great to have my car ready and waiting for me, upon arrival. They even put my bags in the truck. Great affordable service.
Use of Airport Valet Parking
verified customer
09/17/2013
Great experience. Will utilize again.
Will use again
verified customer
09/16/2013
Always excellent service!
a-one-a
verified customer
09/16/2013
first class service.no wait time and friendly staff
verified customer
09/14/2013
no wait time to airport but the phone I was told to use did not work someone lent me their cell phone to call and the wait time for pick up was 20 minutes!
Parking
verified customer
09/13/2013
This was the first time parking with you.Very upset that when parking car, you need to wait in line with people renting cars. I had a reservation and should be able to pull right in without waiting in line. That is what we do at other parking areas. Our pick up was fine....because rental office was not busy.
Airport Valet parking Buf
verified customer
09/13/2013
Everything was wonderful.The best and fastest service I ever experienced.
Great service; GREAT value
verified customer
09/12/2013
The service is fast and friendly -- the Value is as well
Airport Parking
verified customer
09/12/2013
Very effecient & convenient.
verified customer
09/10/2013
Shuttle dropped us off at the arrival area instead of the departing area. Upon return was not informed of where the shuttle would pick us up so missed the 1st pickup and had to call again for pickup.
GREAT
verified customer
09/09/2013
Very efficient. Car was up front when I arrived. Luggage assistance was helpful since it was raining. I will use them again.
Great service
verified customer
09/09/2013
When I got to the lot he shuttle was there and ready to go. No waiting. Returned 5 days later and got in to the airport at 1:00am and had no trouble contacting for a shuttle. The driver was there by the time I retrieved my luggage. all the staff was courteous and helpful. Thank you
Excellent Service
verified customer
09/08/2013
Great price, great service!
Excellent
verified customer
09/06/2013
It was nice get right in the shuttle and to our car. The price was fair also. Thanks!!
great service
verified customer
09/06/2013
great service.. very friendly
Good option for parking at Buffalo Niagara airport
verified customer
09/05/2013
Its located across the street from the airport. we paid a very reasonable rate. The shuttle was waiting there on our arrival. He let us know where to wait in the airport upon our return and gave us a number to call when we came back. The price for 3 days was similar to the price for 1 day of airport parking in Toronto. Check in and out was painless and quick. There was staff on site all the time. We arrived at 4am.
ok
verified customer
09/05/2013
Easy to use and will use again
About parking
verified customer
09/04/2013
I feel so happy the service was great I don't have any complaint. Thank you so much. Keep doing like that.
Mr Richard Shearer
verified customer
09/04/2013
Everything went as advertised, courteous staff, worth the money..
Great experience
verified customer
09/04/2013
Shuttle was waiting at the airport and car was at the door.
Excellent
verified customer
09/04/2013
Excellent service to and from the airport. I only waited 5-10 minutes to get picked up and taken to my car. I felt secure about leaving my car in their lot. I felt it was a safe place. Book online prior to your departure date and you will save $2.00 per day. I highly recommend this company.
Two thumbs up
verified customer
09/02/2013
We don't travel much but have found Airport Valet to be the best value for our needs without sacrificing service. They make it very easy to book a reservation online weeks in advance to save valuable time on your day of departure. In our case this past time, the reservation was a godsend since they were filled up except for people with reservations. The service was excellent upon check in. They had us on our way to the airport within 5 mins with a very courteous driver. Upon return, they made our pickup very convenient by being able to send a text message with our claim number and that we were ready to be picked up. Within 10 mins the van was there. Brought us back to the lot where our cars were ready and waiting for the driver to put our bags in the trunk while I finished checking out. The two times we've used their services we've had nothing but top notch service. I have no reservations about recommending them to anyone.
Excellent service
verified customer
09/02/2013
No wait time when I dropped the car off, and the shuttle was at the airport upon my return.
Terrific
verified customer
09/01/2013
Airport Parking is best kept secret for easy alternative and way less money than he airport lots. Nice shuttle and car ready and waiting for me when I returned. Strongly reccomend.
Best experience ever
verified customer
08/31/2013
Excellent experience. Well organized business, pleasant people - looking forward to use their services again. Keep up good work.
Excellent Service
verified customer
08/30/2013
Agents and drivers were polite and professional. Car was ready and waiting on my return. No hassle. Have used this airport parking option many times and have always been pleased.
Exceptional Service
verified customer
08/30/2013
I've used you in the past and can say that I will be back again when I fly out of Buffalo again. I refer everybody to you when they are telling me that their flying out of buffalo. Thank you for another smooth transaction upon arrival and departing your location..
Great Place
verified customer
08/28/2013
Everything was very smoothly even in the middle of the night. Fast friendly service in both directions. Car ready and waiting after our trip
Wonderful
verified customer
08/27/2013
We used Airport Valet last week and were extremely happy with the service. When first dropped off for our flight, we checked in and went to the gate. At that time, my husband got this panicked look on his face - he had forgotten his cell phone in the car, which was off airport property. We promptly called Airport Valet, and within 10 minutes, they had gotten the phone out of the car and delivered it to my husband who waited outside. He was so happy and relieved! On our return trip, our flight was delayed. We called to let them know and they were as pleasant as could be. Overall, we had an excellent experience, and will recommend Airport Valet to everyone.
Great
verified customer
08/26/2013
Always great service. in and out with no problem.
Service and cost
verified customer
08/25/2013
They service we received was wonderful. The cost was affordable. Will definitely plan to use again. Thank you
No problems
verified customer
08/21/2013
Service was good, price was right, would use again. Thank you.
Perfect
verified customer
08/19/2013
Staff is great
Service as expected
verified customer
08/19/2013
I have a feeling Airport Valet Parking might be under-staffed. This is the second time I had to wait 15 minutes for the shuttle.
Good service
verified customer
08/19/2013
I would use them again next time I fly out of Buffalo!
Thank you
verified customer
08/19/2013
My shuttle wait was because I couldn't find the sign for AVP...it was quite confusing to find @ the airport..."behind the taxis"....wasn't really sufficient as when my plane came in there were many taxis sitting around parked....we eventually found the shuttle and the driver apologised very nicely. I would definitely use this company again as they are conviently located and prompt.
verified customer
08/16/2013
Very good
Thank you so much for
anonymous customer
08/16/2013
Thank you so much for choosing Airport Valet Parking! We apologize for the pick-up location- the airport moved the parking shuttle pick-up area to where it is and we are making the most of it. We are happy to hear that the rest of your experience was excellent and we hope to see you again soon!
Thank you for your positive
anonymous customer
08/16/2013
Thank you for your positive feedback and for choosing Airport Valet Parking for your parking needs. We are glad to hear that your parking experience was great and we are happy to provide you with the services that other parking companies do not provide.
Thank you for your excellent
anonymous customer
08/16/2013
Thank you for your excellent suggestion! Our staff should let customers know where our pickup location is when they arrive back from the airport. I apologize for the difficult you had and we will use your suggestion for future parkers. Thank you for choosing Airport Valet Parking and we hope to see you again soon!
Thank you for your feedback!
anonymous customer
08/16/2013
Thank you for your feedback! We apologize for the wait you experienced upon your return. Thank you for choosing us for your parking experience and we hope to provide you an even better service the next time you park with us!
Thank you for letting
anonymous customer
08/16/2013
Thank you for letting Airport Valet Parking service your parking needs. We are happy to hear that your parking experience was great! Thank you for being our customer and safe travels!
Thank you for your positive
anonymous customer
08/16/2013
Thank you for your positive feedback and recommendation! We enjoy having you park with us and we hope to service your future parking needs!
Thank you for choosing
anonymous customer
08/16/2013
Thank you for choosing Airport Valet Parking for your parking needs! We are happy to hear that we were both professional and quick. Thank you for the positive feedback and we hope to see you again!
Thank you for choosing
anonymous customer
08/16/2013
Thank you for choosing Airport Valet Parking Mary! We appreciate you parking with us for your parking needs and we are glad we provided you with an excellent service!
We wouldn't have it any
anonymous customer
08/16/2013
We wouldn't have it any other way! Thank you for parking with Airport Valet Parking and we hope to see you again soon!
Yay! We are happy to hear
anonymous customer
08/16/2013
Yay! We are happy to hear that we are your favorite!!! Thank you for parking with us and we enjoy having you as our customer!
We love to hear about your
anonymous customer
08/16/2013
We love to hear about your great experience with Airport Valet Parking! Thank you for parking with us and we hope to see you again soon!
Thank you for trying us out!
anonymous customer
08/16/2013
Thank you for trying us out! We are glad that you chose Airport Valet Parking for your parking needs and we hope to see you again!
We are glad to hear that our
anonymous customer
08/16/2013
We are glad to hear that our staff is doing such a great job! We appreciate having you as a customer and thank you very much for your wonderful comment!
Thank you for choosing
anonymous customer
08/16/2013
Thank you for choosing Airport Valet Parking! We hope to provide you parking service in the future! Safe travels!
We are happy to offer a
anonymous customer
08/16/2013
We are happy to offer a great service at a reasonable price to our customer. Thank you for choosing us and we hope to see you soon!
Thank you for your positive
anonymous customer
08/16/2013
Thank you for your positive review and recommendations! We appreciate having you as a customer and we hope to see you again soon!
Thank you for parking with
anonymous customer
08/16/2013
Thank you for parking with us! We hope to see you again soon!
Thank you for choosing
anonymous customer
08/16/2013
Thank you for choosing Airport Valet Parking for your parking needs. We are pleased to offer you a great service experience and we are thankful to have you as our customer.
Thank you for your positive
anonymous customer
08/16/2013
Thank you for your positive feedback! We are happy to hear that you love our texting service. We know how easy texting can be and we are glad we offer this to our customers! Thank you for choosing Airport Valet Parking!
Thank you for choosing
anonymous customer
08/16/2013
Thank you for choosing Airport Valet Parking and we will see you again next time! Safe travels!
Thank you for your positive
anonymous customer
08/16/2013
Thank you for your positive review! We are glad you chose Airport Valet Parking and we hope to see you again!
I apologize for the phones
anonymous customer
08/16/2013
I apologize for the phones in the baggage claim area; the airport just changed phone companies. All of our phones should be working correctly now and are good to go. We also provide a text option service where you can text your parking ticket number to 716-989-8465 to let us know you arrived.
We are happy to have
anonymous customer
08/16/2013
We are happy to have provided you with a wonderful service. Thank you for parking with us and safe travels!
Thank you for parking with
anonymous customer
08/16/2013
Thank you for parking with Airport Valet Parking! We hope to see you again soon and we are glad we provided you with a great service!
:) Thank you!
anonymous customer
08/16/2013
:) Thank you!
Thank you for your review. I
anonymous customer
08/16/2013

Thank you for your review. I apologize about the service you received upon your return to Buffalo. Please use the discount code CC10 the next time that you park to receive 10% off your parking charges.

We apologize for the
anonymous customer
08/16/2013
We apologize for the reservation mishap but we are glad everything worked out okay. Thank you for choosing Airport Valet Parking and we hope to see you again soon!
Thank you for being an
anonymous customer
08/16/2013
Thank you for being an exceptional customer to us. We are glad to be your chosen parking service and we look forward to many more parking experiences with you in the future!
We apologize for the kiosk
anonymous customer
08/16/2013
We apologize for the kiosk phone not working; the airport just switched telephone companies. We apologize for the inconvenience this caused you and all of the phones should be working 100% now.
Woohoo! We are glad that we
anonymous customer
08/16/2013
Woohoo! We are glad that we were hassle-free and provided you with a great experience. Thank you for parking with us and safe travels!
We are happy we surprised
anonymous customer
08/16/2013
We are happy we surprised you in a good way! Thank you for parking with Airport Valet Parking and we look forward to seeing you again!
Thank you for your feedback.
anonymous customer
08/16/2013
Thank you for your feedback. We hope to see you again and hopefully next time the weather will stay nice!
Thank you and we do hope to
anonymous customer
08/16/2013
Thank you and we do hope to see you again!
Thank you!! We really do
anonymous customer
08/16/2013
Thank you!! We really do appreciate your feedback and we love having you park with us!
Thank you for your review!
anonymous customer
08/16/2013
Thank you for your review! We certainly are just a hop, skip and a jump away from the airport. We are glad you enjoyed our service and we hope to see you for future travel accommodations.
Thank you for your positive
anonymous customer
08/16/2013
Thank you for your positive review and recommendations! We are happy to provide our service to you and we hope to see you again soon!
Thank you for parking with
anonymous customer
08/16/2013
Thank you for parking with Airport Valet Parking. We hope to see you again soon!
Thank you for choosing
anonymous customer
08/16/2013
Thank you for choosing Airport Valet Parking! We just wanted to let you know that we have coupons in the local phone book for a combo wash if you wanted to give it a try the next time you park with us. Safe travels! 
Thank you for your review.
anonymous customer
08/16/2013
Thank you for your review. We are happy you used our Texting Service and that it worked out for you. We know how convenient a text can be over calling (especially in a noisy airport) and we are happy to offer this service to our customers.
We love to make you happy!
anonymous customer
08/16/2013
We love to make you happy! Thank you for choosing Airport Valet Parking and safe travels!
Thank you for giving us a
anonymous customer
08/16/2013
Thank you for giving us a try! We are glad that we past your test and we hope to see you again soon!
We love having you as a
anonymous customer
08/16/2013
We love having you as a customer! Thank you for letting us know that you love our valet service!
We apologize for the issue
anonymous customer
08/16/2013

We apologize for the issue you had with our texting service. We have updated our technology and tested our system to ensure that everything is working smoothly again. 

Thank you for the positive
anonymous customer
08/16/2013
Thank you for the positive review! We are glad you chose Airport Valet Parking and we look forward to seeing you again!
Thank you for being our
anonymous customer
08/16/2013
Thank you for being our customer and for choosing us when you travel. We hope to see you soon and safe travels!
We are glad to hear about
anonymous customer
08/16/2013
We are glad to hear about your parking experience! We like to offer our customers services like an interior/exterior cleaning and warming up your vehicle for you. Thank you for letting us know that you enjoyed our services and we are happy to have you as our customer Rebecca!
We apologize for the wait
anonymous customer
08/16/2013
We apologize for the wait time for our shuttle. We never want to make our customers wait. Please use discount code CC10 the next time you park with us to receive 10% off your parking charges. Remember, you can text us at 716-989-8465 or you can call us at 716-632-4673 to let us know you arrived to the airport so that we can pick you up.
Thank you and safe travels!
anonymous customer
08/16/2013
Thank you and safe travels!
Thank you for choosing
anonymous customer
08/16/2013
Thank you for choosing Airport Valet Parking! We are glad to hear your experience went well and we pride ourselves in providing secure parking for our customers. Hope to see you again soon!
Thank you and thank you for
anonymous customer
08/16/2013
Thank you and thank you for parking with us!
Yay! Thank you! We are
anonymous customer
08/16/2013

Yay! Thank you! We are looking forward to seeing you more often!

Thank you for being a loyal
anonymous customer
08/16/2013
Thank you for being a loyal customer! Safe travels!
We are glad to hear that we
anonymous customer
08/16/2013
We are glad to hear that we made your travel experience friendly and easy even as a single mom. Thank you for your feedback and if you have any suggestions or trips for us to make your travel experience even better, you can email us at info@budgetbuffalo.com.
Thank you for your review!
anonymous customer
08/16/2013
Thank you for your review! We hope to see you again soon!
Thank you for choosing
anonymous customer
08/16/2013
Thank you for choosing Airport Valet Parking! We apologize for the location of our shuttle upon your return. We know the airport has put out shuttles in a bad spot, but we will never leave without you. We keep an eye out for our customers and want to ensure you have the most convenient experience possible.
Thank you so much for your
anonymous customer
08/16/2013
Thank you so much for your feedback! We are open 24/7 and can assure you that our lot is monitored and secure at all times. We appreciate having you as a long time customer and we hope there are many more years to come! 
Thank you for choosing
anonymous customer
08/16/2013
Thank you for choosing Airport Valet Parking and safe travels!
Thank you for being our
anonymous customer
08/16/2013
Thank you for being our customer! We love to offer you our services and that includes making sure your vehicle is nice and warm during the winter and ready for you when you come back. We hope to see you soon!
We're happy to hear that
anonymous customer
08/16/2013

We're happy to hear that your parking went smoothly. Thank you for your positive feedback and for being our customer.

We are glad to hear you
anonymous customer
08/16/2013
We are glad to hear you enjoy our valet service. We know how Buffalo winters can be and we are happy to warm up your vehicle for you before you drive it.
very satisfactory parking
verified customer
08/15/2013
Parking at Airport Valet parking was very satisfactory, near the airport, easy to find, courteous staff.
100% positive experience
verified customer
08/15/2013
Perfect airport parking experience
Excellent service - dry in a rainstorm!
verified customer
08/14/2013
I arrived after midnight when a nice evening had just turned into a torrential downpour, after having left Buffalo during rain. It was great to have this service.
great!
verified customer
08/13/2013
the best shuttle experience ever! we texted our pick-up code and the shuttle was waiting for us when we got our bags and our car was parked up front with the trunk open. definately will use this service again and recommend to others
Positive experience
verified customer
08/13/2013
So courteous and convenient!!!
no issues
verified customer
08/12/2013
no issues at all the whole process went smoothly
Parking Review
verified customer
08/10/2013
Thanks, again for your excellent parking service. Everyone was very friendly and helpful. It would be great if the pick-up place were a little closer. The discounts are appreciated. We look forward to using your service again.
great overall
verified customer
08/10/2013
Fast and good service Car was ready right when we got back in the same condition as we left it Staff helped to carry out luggage Check in and out was very quick
Airport Valet Parking
verified customer
08/09/2013
We had a little trouble finding the lot because we did not know it was connected with Budget Car Rental. The service to the airport was very good. One suggestion I have for new customers is to tell them that the pickup location is behind the cabs. We wasted a lot of time trying to figure out where to find the van. Other than that all went well.
Overall Pretty Good
verified customer
08/08/2013
The only hitch was a little longer wait time than expected but it was nice to have my vehicle pulled up ready to go at the door. The competitors had numerous shuttles go by in the time it took our driver to arrive but I would use them again.
great service
verified customer
08/08/2013
Van was avaiable upon arrival Quick pickup @ airport, easy checkout, car waiting for us at front door. Veey good serfice & value
valet car parking
verified customer
08/03/2013
Very pleased with the service and staff, would recommend and use again.
Awesome and Affordable
verified customer
08/02/2013
About Airport Parking crew were very professional and quick. I arrived to their parking lot and was at the airport checking in for my flight in less than 20 minutes. Awesome crew both before my flight and after. Keep up the great work.
Excellent Customer Service
verified customer
07/29/2013
Excellent customer service- no wait for shuttle either coming or going Mary G
Great All around
verified customer
07/28/2013
Great parking experience at BUF. I wouldn't use any other service.
Great job- Again
verified customer
07/26/2013
My new favorite place to park. Help with my bags and great service. Thanks again.
Great experience
verified customer
07/23/2013
Excellent service, very personable and friendly and very fast! Great value! Will definitely use the service again!
Remarks:
verified customer
07/17/2013
Everything was very nice, first time we had used your parking, was very well pleased, would not hesitate to use it again. Personnel was very friendly and helpful.
Excellent service
verified customer
07/16/2013
The driver who picked me up on my return was chatty and friendly. He brought my car to the front and placed my suitcase in the trunk. He was very courteous. WELL DONE.
I don't understand what is information is needed here. ???
verified customer
07/16/2013
Excellent all round service!
Nice job!
verified customer
07/14/2013
Very prompt and professional service. The price was a big seller for me. My vehicle was open and waiting for me when I arrived. I would use your service in the future.
July2013Review1
verified customer
07/13/2013
Recommend this Airport Valet Parking Service. Timely shuttle bus service. Our car was waiting for us upon arrival. Quick & efficient. Easy check in & check out.
Good job
verified customer
07/11/2013
Great experience would use the service agin
Great service
verified customer
07/10/2013
I was very satisfied with this service. Everyone was friendly and helpful. I had no issues or concerns.
Good value, very easy
verified customer
07/09/2013
Loved the texting to get your car... no waiting for a response. Next time maybe I will text while waiting for luggage. Everybody very friendly and helpful. Definitely a great deal and will use again.
service
verified customer
07/08/2013
Overall your service was very satisfactory. Quick service, courteous stuff. I'm going to use again next time. Thank you.
Friendly, fast service
verified customer
06/29/2013
For the third time this year, I have used Airport Valet Parking. I am continued to be amazed by the friendliness and helpfulness of the staff. Check-in was very easy and we were greeted with a warm smile by the workers, providing the perfect start to our vacation. The shuttle drivers were also great! A wonderful service!
excellent service
verified customer
06/27/2013
very convenient and easy access
Contact availability
verified customer
06/25/2013
My comments are directed to the fact that you can no longer pickup the phone on the console in the baggage claim and get to you for pickup. I know everyone has a cell these days but if they don't work, get rid of them. Our driver said it was the airport's fault, that may very well be true but of no concern to the person trying to use your service.
Airport Valet Parking Experience
verified customer
06/24/2013
This is a wonderful service.
service
verified customer
06/20/2013
Service was excellant. Staff were great.
:)
verified customer
06/20/2013
Very good service
Return to Buffalo
verified customer
06/19/2013
Everything went smoothly except when calling on our return for the shuttle we did not have the code# they gave us and was a little testy when given our car details but finally she found us on her records and sent the shuttle hence the delay but otherwise it was great and I would use the service again.
Overall very good except on my reservation
verified customer
06/19/2013
When I arrived they could not find my on-line booking. Caused some angst for me but ultimately got the correct rate. Fast turnaround upon departure and return - great!
Buffalo Parker
verified customer
06/19/2013
Every aspect of the experience was exceptional. Both check-in and check-out were done quickly and the ride to and from the airport was quick and easy. We have had great service in the past and expect to do so in the future.
Worked well...
verified customer
06/17/2013
The process worked very smoothly. My only problem, I was unable to get the kiosk phone to work. I will definitely use this company again.
Another good job
verified customer
06/12/2013
As usual, this time at AVP was great. Have tried other lots in the area, but with quite a hassle. AVP, is painless.
Definitely worth it!
verified customer
06/12/2013
We were pleasantly surprised by how it worked and will definitely use their service again. The staff were great, very consciencious and polite. Our car was already out and waiting for us when we got back, which was probably why we waited a whole 6 minutes!! Awesome job !! Worth every penny :)
Very nice staff, very quick and helpful
verified customer
06/10/2013
Everybody was nice, they helped me understand the procedure. My car was a little dirtier but Buffalo had a bad storm just before I came home. The price was very good. I would use them again.
Good
verified customer
06/08/2013
Nice service, barely waited, good price. I'd use them again
Great job again
verified customer
06/02/2013
Need I say more.
Good Service!
verified customer
05/30/2013
Very close to airport!
best price - great service
verified customer
05/30/2013
Our experience was just fine - the staff was courteous and the price was very affordable - and the checkin and out was very efficient..... given the competitive rates and good service we would recommend Airport Valet Parking to anyone.....
kansas city parking
verified customer
05/29/2013
great no problems. will use you folks again. thanks again
Good Experience
verified customer
05/29/2013
Everything went smoothly. The price was competitive. I should have had the interior & exterior cleaned but didn't think to do that. Maybe next time.
good service
verified customer
05/27/2013
able to text when you arrive at the airport
very happy
verified customer
05/25/2013
first time we used this service and were very happy with it..
Awesome
verified customer
05/24/2013
Tried them because of several up coming trips and they passed with flying colours.
Great to deal with
verified customer
05/22/2013
Fast and reliable. Good prices. Love that my car is waiting for me.
Our 5/19/13 Pickup
verified customer
05/22/2013
All was good with our latest use of the Airport Valet Parking with the exception of the texting option to get pickup. It work and we lost 10-15min before we realize a response had not been sent.
rATE YOUR SERVICE
verified customer
05/20/2013
yery SATISFIED WITH SERVICE AND PROMPTNESS. wOULD USE YOUR SERVICES AGAIN. rATE WAS REASONABLE ALSO.
always satified
verified customer
05/20/2013
They do a great job which is why we use them when we travel.
Mrs. Rebecca L. Mintz
verified customer
05/17/2013
I parked for 10 days and had interior/exterior cleaning of my vehicle. I was more than pleased to have my car waiting upon my return cleaned and shining with the motor running and heat on. Thank you so much for the excellent service. It was very much appreciated!!! The staff was professional and very courteous! Thank you.
Wait time
verified customer
05/11/2013
We were disappointed that we had to wait an unusually long time for the shuttle. Everything else about the parking experience was a okay.
Excellent service
verified customer
05/10/2013
Excellent
Great service and convenience
verified customer
05/08/2013
First time user and we will be back. The location is very convenient and the whole process worked perfectly. I love the idea that the car is secured and the only people with access are employees. No door dings like in other parking lots. I will be back
Good Job
verified customer
05/04/2013
Good Job
Awesome
verified customer
05/03/2013
Absolutely AWESOME! Will be using you guys from NOW ON!
Airport Valet Parking
verified customer
05/02/2013
excellent service as usual!
Bit of a wait
verified customer
05/01/2013
Very nice staff. Took good care of my car and had it pulled out front when the shuttle brought us back. Wait was a little longer than I would have liked.
One less worry when traveling
verified customer
05/01/2013
Traveling as a single mom with a 5 yr old child is hard enough so I am glad that didn't have to worry about getting rides to and from the airport or having the stress and cost of taking a cab. I appreciated the van carrying our luggage and being right there when we needed a ride back to our car late at night. The driver was organized and very friendly. I would recommend them to all my friends. One less thing to worry about when traveling with a child.
Excellent service
verified customer
04/27/2013
Well organized, helpful, professional staff. Virtually no waiting for driving to the airport, 12-14 minutes waiting for pickup upon arrival at the Buffalo airport.
gettign to the shuttle
verified customer
04/26/2013
The whole valet process is wonderful! Handover my keys, get driven right to departures, call from my cell when I arrive and find the shuttle. Biggest problem was trying to walk down that center median to the valet shuttle while everyone else for the Airport parking shuttle blocked the median. At one point I had to step onto the roadway to get by them! I could see the valet shuttle and did not want it to leave without me.
Good service
verified customer
04/25/2013
I have used Airport Valet Parking for years and appreciate the helpfulness of the employees and the convenience of having my car ready to go when I arrive at the parking lot. It's especially nice in winter when the snow is cleaned off the car. Also, I feel confident the car is being watched while in the lot. I have used the airport long term parking lot and didn't feel the same sense of security when I parked there.
awsome
verified customer
04/24/2013
The shuttle worked perfect,it was so conveiniant and easy we will do it again thank you
You will have repeat business
verified customer
04/21/2013
The best thing about using Airport parking was that the car was already running when we got there so it was toasty warm.
good
verified customer
04/18/2013
No problems. Car was ready to go when we got there which was great.
verified customer
03/27/2013
This is the second time we used airport valet parking in a month and I am very happy with all the staff we have encountered. Everything was perfect. we will be using them alot as we travel alot. The only thing that didn't work was the online booking. I had a 25% disc they emailed us but when i got all done it did not apply the disc.
Best out there!!!
registered customer
02/25/2013
I've parked here many times! Love that they park your car and bring it up front ready and all warmed up! Shuttle is always on time and people are pleasant!!!!
verified customer
01/28/2013
Everyone was very friendly and help full. There was no wait time dropping or picking car off. It was nice to not have to scrape or wait for our car to warm up. We will be using them in the future. Also like how close to the airport they are.
Great Service
verified customer
01/09/2013
Freindly quick and easy
great
verified customer
01/09/2013
going to use service from now on
mrs
verified customer
01/04/2013
we enjoyed the service and will recommend it to others looking to park hassle free
Stress Free Travel
verified customer
12/30/2012
I love using Airport Valet. I have been parking here when I travel for the past 4 years+. The price is reasonable and it makes traveling so easy. I waited longer than usual for the shuttle to pick me for this last trip . . . but when I got back to my car to find all the snow off of it and warm and toasty for me to get into I quickly forgot about the wait.
Christmas Day Pickup
verified customer
12/28/2012
First time we had used this company. Great service- quick and easy to notify that your arrival was in- can call, text- vehicle waiting by the customer service counter already running and warming up- beats digging a vehicle out at night in the snow and having to start the ride home in an ice cold vehicle. Will use again!
Review
verified customer
12/13/2012
WEll everything was going very well and then I walked out to the car and found it not cleaned inside. I had requested and paid for interior/exteriour cleaning. However all they did was wash it outside. I was so disappointed as I had been really looking forward to that service. They did reverse the extra charge (but not the car wash and I would have never have ordered that without the inside. Because I am Canadian this mistake of your's cost me $8 in exchange. Not enough to discourage us from parking there again, but very costly and disappointing.
Thank you for your review
anonymous customer
12/13/2012
Thank you for your review and for choosing Airport Valet Parking! We are so happy to hear that your trip went smoothly and that we helped and if we could do something about Buffalo's weather, we definitely would! :) Thank you for being such a loyal customer and for using us again, we appreciate it! We look forward to seeing you soon and we hope that you have a happy holiday season! 
Thank you for your review
anonymous customer
12/13/2012

Thank you for your review and for choosing Airport Valet Parking! We are so happy to have provided you with excellent service. Thank you for your support and we hope to see you back soon! Happy holidays!

--Megan 

I apologize about the
anonymous customer
12/13/2012

I apologize about the directions to our shuttle service being unclear. We are still trying to change all of our collateral to match where our shuttle pick-up location has moved to. Each of our staff should be explaining this to our customers and I will inform them again. Thank you for letting us know and I hope that we can provide you parking in the future. Happy holidays!

-Megan 

I am very sorry to hear
anonymous customer
12/13/2012

I am very sorry to hear about your experience. We adjust our prices during certain times when our parking is reaching capacity and to remain in competition. We still have a cheaper price than most of our competitors and offer additional services that you can't find anywhere else. We are very grateful that you parked with us and I hope that we can service you again in the future. Thank you and have a happy holiday season!

-Megan 

Thank you for your review! I
anonymous customer
12/13/2012

Thank you for your review! I apologize that you were not able to use the 10% off coupon in the yellow pages. I hope that our staff informed you why you were unable to use it and I apologize that our staff did not tell you that you weren't able to use the coupon sooner. I will let them know for future transactions. Thank you for choosing to park with us, we appreciate your business and we look forward to seeing you soon! Happy holidays!

-Megan 

Hello, I apologize for the
anonymous customer
12/13/2012

Hello,

I apologize for the directions on the ticket being wrong. Our shuttle pick-up location has just moved and the directions on the ticket have to be changed. We are asking each of our customer service agents to explain the change to you as well as hand out information cards to you at the counter because it is a little more difficult to find. I apologize again and thank you so much for letting us know!

-Megan 

E,  Thank you so much for
anonymous customer
12/13/2012

E,

 Thank you so much for your support! We wouldn't want to have you anywhere else! :) Happy holidays!

-Megan 

Thank you for your review!
anonymous customer
12/13/2012

Thank you for your review! We are glad to hear that you loved our services especially heating up your car for you! We know how Buffalo can get so cold and we are happy to make your trip better. Thank you again and we look forward to seeing you again soon! Happy holidays!

--Megan 

Thank you for your review!
anonymous customer
12/13/2012

Thank you for your review! We are so happy to hear that you love our service and everything that it brings. Thank you for being a loyal customer to our facilities. Did you know that you can sign up for our AVP Express Parking ID and receive points for each time you park? These points are good toward parking days, services, etc. If you already are a member, great! If not, you can sign up at www.buffaloavp.com or fill out an application at our location. Thank you so much for your continued support and we look forward to seeing you soon! Happy holidays!

 -Megan 

Thank you so much for your
anonymous customer
12/13/2012

Thank you so much for your review! We pride ourselves in giving excellent service! Thank you again and we hope to see you back soon! Happy holidays!

 --Megan 

Thank you for the review! We
anonymous customer
12/13/2012

Thank you for the review! We are glad you liked our service and we hope to see you back soon! Thank you and happy holidays!

 

--Megan 

Hello,  Thank you so much
anonymous customer
12/13/2012

Hello,

 Thank you so much for the positive review! We appreciate your business and we are happy to hear that our Text Service is working out well for you! Have a happy holiday season!

 --Megan 

Great Service
verified customer
12/02/2012
We were very satisfied with the Airport Valet Parking's prompt service. This was our second time using their services and it won't be the last. Thanks again for helping our trip start and end smoothly. Now if they can do something about Buffalo's weather!
Excellent
verified customer
11/28/2012
Service is great
confusing location
verified customer
11/28/2012
I wish that the directions as to where the location was and also where the shuttle would be were more clear. The staff was nice and the service good, but having a better idea of where to go would have saved time and frustration.
Parking
verified customer
11/28/2012
Everything went very well but very upset that the price went up soo much for my CHRISTMAS PARKING. That was a huge increase!!!!
Not too bad!
verified customer
11/27/2012
A little disappointed I couldn't use the 10 percent off coupon in the yellow pages. Wasn't told that until I was ready to check out. Appreciate the car waiting at the door with trunk open for bags to be put in rightaway.
?
verified customer
11/26/2012
the pick up directions on the ticket were wrong so i missed the shuttle and had to wait. Iwas finally directed to the pick up spot by a driver at the taxi stand.
E Ricottone
verified customer
11/26/2012
would never park anywhere else!!
Thanksgiving weekend stay
verified customer
11/26/2012
The drivers were pleasant and courteous. The counterpersons were friendly and efficient. I loved having the car heated and waiting for me when the business of paying was done.
Another great experience
verified customer
11/26/2012
Living in Canada and trying to avoid our higher flight costs, we have used Airport Valet a number of times with great success. It is comforting to know that when coming home and anticipating "the joys" that connecting flights, immigration and customs, long stop overs and a 2 hour drive home can bring, at least this part of our journey will be stress-free. Our experience has been consistently prompt pick up, pleasant staff and a warm vehicle to head home in.
Valet parking
verified customer
11/25/2012
Excellent service!! I'll certainly use it again.
Airport Valet Parking
verified customer
11/25/2012
conveient & courteous,would use again
Great Service!
verified customer
11/21/2012
I will definitely use this service again. Great customer service from the counter to the shuttle drivers. Extremely affordable and convenient to use. The ability to text the company when you are getting your bags allows for prompt pickup at the meeting spot outside the taxis stand area. So wait times are minimal. I recommend highly to anyone to use this lot and shuttle service.
Hello, I sincerely
anonymous customer
11/19/2012

Hello,

I sincerely apologize for the behavior of our shuttle driver. I know that I would not want to be treated with an unwelcoming demeanor, and neither should you. I understand where you are coming from and if you would like you can e-mail me personally at megan.latshaw@budgetbuffalo.com so that I can figure out who the driver was so that we can speak with him about his attitude. Thank you very much for letting us know because this is important for us to know in order to improve our service. Thank you again and I hope that you have a great rest of the week and holiday!

 

--Megan  

Loyalty should be rewarded!
verified customer
11/03/2012
My wife and I take one or two trips a year and have used Airport Valet Parking on the last three occasions. I've written a review in the past about my experience and had given them five stars. The reason why I adjusted my rating downward has little to do with their efficiency. When we were departing for the airport their shuttle left promptly and when we returned from our trip we were picked up within ten minutes of calling them - I was quite pleased about that. My problem has to do with the driver's attitude. He wasn't terribly rude, but he was very abrupt and just detached and mechanical enough to make you feel a little uncomfortable (I tipped him handsomely despite my issue with his unwelcoming demeanor). I think people in the service industry have an obligation to their clients (especially returning ones) to always put forth a civil disposition.
We are so glad that your
anonymous customer
10/30/2012

We are so glad that your last parking experience was the best one yet! Thank you so much for choosing Airport Valet Parking and for taking the time out to write us a review, we really appreciate it! We look forward to having you in our lot in the future! Best wishes!

 --Megan 

Thank you for writing us a
anonymous customer
10/24/2012

Thank you for writing us a review! We are glad to hear that your first experience was excellent! We appreciate your business and we will see you soon! :)

 

--Megan 

Thank you so much for the
anonymous customer
10/24/2012

Thank you so much for the positive review! We appreciate your feedback and we look forward to parking your car in the future. Thank you so much!

 

--Megan 

Best One Yet!
verified customer
10/24/2012
I have parked at Airport Valet a number of times. This last experience was the best. Service was quick, pickup was even quicker!! That is important after a long tiring trip. Even received TWO discounts. Thank you.
Thank you for your positive
anonymous customer
10/22/2012

Thank you for your positive review! We are happy to bring you a five star service each time you park and we will continue to do so. Thank you for choosing Airport Valet Parking and happy travels! :)

 

--Megan 

Thank you Philip! We can't
anonymous customer
10/22/2012

Thank you Philip! We can't wait to see you here again, thank you for choosing Airport Valet Parking! :)

 --Megan 

Thank you for your positive
anonymous customer
10/22/2012

Thank you for your positive review, we appreciate it! We are glad that our staff and service has always been excellent for you and will will continue to strive to do so. Thank you for choosing Airport Valet Parking! :)

 --Megan 

Thank you for the review! We
anonymous customer
10/22/2012

Thank you for the review! We know Buffalo weather can get bad and we appreciate the feedback about the Shuttle pick-up points. We will definitely try to find a solution, especially during the Buffalo winter time. Thank you for choosing Airport Valet Parking! 

 

--Megan 

first time user
verified customer
10/22/2012
Efficient friendly staff - would definitely use this service again
We love helping our
anonymous customer
10/22/2012

We love helping our customers save time and money! We are happy to know that our Entertainment Coupons are being used. Thank you for choosing Airport Valet Parking and we will see you again! :)

 

--Megan 

Thank you so much for the
anonymous customer
10/22/2012

Thank you so much for the positive review! We are glad to hear everything went smoothly! :)

 

--Megan 

Fast ,friendly and professional
verified customer
10/18/2012
I was very impressed with the process. Everyone I talked to was very professional and friendly. No wait time to get to airport and the shuttle was there when I arrived. The check out was fast and easy. I would definitely use Airport Valet again and recommend to my family and friends. Thanks 
Hello,  Thank you for
anonymous customer
10/18/2012

Hello,

 Thank you for your helpful review. We are going to work on our night-time shuttle services to ensure a prompt pick-up from the airport. I apologize for your wait with our shuttle and we are working on ways to improve our services so that something like this doesn't happen again. Thank you for taking the time to complete a review and we value your feedback. Have a great day!

--Megan 

5 star service
verified customer
10/16/2012
I have used this service several times. Always a great experience. Five star in every way.
philip mundy
verified customer
10/16/2012
would use again
Excellent service
verified customer
10/15/2012
We have used your service a number of times and have never been dissapointed. Staff and service are excellent. Drivers are always very friendly and helpful...Thank-you.
Great valet service
verified customer
10/13/2012
No problems, good value valet service at park & go prices. Shuttle pickup points in Buffalo are not well protected from the weather, but that's the airport not the parking service at fault.
Great deal- quick service
verified customer
10/12/2012
I booked online, saved $$ there, then they took my Entertainment coupon, more savings. Got us to drop-off quickly (4am probably helped). We called from baggage claim and shuttle was waiting when we walked outside. Our car was ready and waiting for us when we got back to the office. We'll definitively use again.
best airport parking!
verified customer
10/12/2012
Everything runs smoothly here - no waiting for the shuttle - our car is ready when we get back (snow brushed off in winter & heater on)
midnight return
verified customer
10/11/2012
shuttle back took little longer than woild have liked. Steff excellent.
Thank you so much for your
anonymous customer
10/10/2012
Thank you so much for your feedback! We will continue to improve our services and ensure that your experience goes smoothly. It's nice to hear pleasant comments and thank you for the recommendations! :)
We are glad to hear that you
anonymous customer
10/10/2012

We are glad to hear that you were delivered to the airport quickly. We like to make our customers happy and get them to their destination promptly, especially when you have to catch a flight! We make sure that our prices are better than the airport and we offer services that they do not such as oil changes, gas refueling options, and interior and exterior car wash services. Thank you again for your review! :) 

Hello,  Thank you so much
anonymous customer
10/18/2012

Hello,

 Thank you so much for your feedback; it is good to hear negative feedback about our company so that we can improve your parking experience. I apologize that you were unable to get through when you tried calling our office on 9/28 and I have informed my IT Manager of the problem. I also apologize for the shuttle service experience from the airport to our parking lot. We want to make sure that our guests are picked up and dropped off in a timely manner and 18 minutes is unacceptable to wait. We will work on our shuttle services to and from the airport and I apologize again for making you wait. Please feel free to e-mail me at info@budgetbuffalo.com at any time and I will be happy to assist you with further parking reservations and concerns.

 

--Megan   

parking
verified customer
10/10/2012
I was disappointed when I called to book our reservation as I could not get anyone to answer the phone no matter how many times I called on 9/28 so I booked on line. This was the first time that has ever happened and I did tell the lady when we checked in on 9/29. Shuttle to airport - shuttle was there when we arrived at parking, loaded our bags while I checked in. driver very friendly and helpful. shuttle from airport to parking - waited about 18 minutes (even called back to see if shuttle was coming). driver did his job but was not social/friendly. counter staff was friendly and helpful. had the lady on 9/29 before and she is great. it was dark outside when we checked in and out so difficult to see condition of the lot but the interior building was clean and neat.
Hello, I am sorry to hear
anonymous customer
10/10/2012

Hello,

I am sorry to hear that you weren't able to use our coupon online. Some of our coupons do not work on www.buffaloavp.com depending on the coupon type that is issued. If you find another coupon that doesn't work online, I will be happy to fix it for you and you can just e-mail me at info@budgetbuffalo.com or you can bring in the coupon to our front counter when you drop off your car to park and our service agents will be happy to make the adjustment for you. Thank you again for choosing Airport Valet Parking!

--Megan 

Thank you for the nice
anonymous customer
10/10/2012
Thank you for the nice review! We like to hear that our shuttle service was prompt and efficient and didn't leave you waiting! I'm glad that our drivers were helpful and friendly. Thank you for choosing Airport Valet Parking!
Hello, I am glad to hear
anonymous customer
10/10/2012

Hello,

I am glad to hear that our staff was nice at Airport Valet Parking. It means a lot for us to hear this because we pride ourselves in customer service. Thank you for utilizing our services and we are happy that your parking experience left you satisfied. Thank you again!

 --Megan 

satisfied
verified customer
10/09/2012
everyone was very nice
Very Pleased
verified customer
10/04/2012
Shuttle to airport - no wait. Shuttle from airport - 5-10 minutes. Both drivers were very helpful and friendly.
Very couyrteous and helpful
verified customer
10/02/2012
I was very pleased with the quality of the service and especially the people who took care of me. The only problem was that on-line reservations cannot use the coupon.
good service
verified customer
10/02/2012
I was happy with the efficient service. The staff was courteous and I was delivered to the airport quickly. The fees are better than the airport with good service. I would use this lot again.
Feedback
verified customer
10/01/2012
At dropoff the shuttle was waiting and on return we phoned from the airport and the wait time was less than 10 minutes. The staff was very friendly and courteous. The lot was clean and the checkout process was rapid. Our car was exactly the way we left it. We were very pleased and will use the service again and highly recommend to friends.
Great Service
verified customer
09/29/2012
Guys were great, I was in and out.
great service
verified customer
09/27/2012
Shuttle driver very courteous and polite. Waiting time was very reasonable. Our car was waiting for us and we were able to be on our way in no time.
wonderful
verified customer
09/25/2012
i have used airport parking before and it was great from the raes to the service 2 and from the airport. would ewcommend it 2 all my friends and family.Staff was great offfice was claen and the van was as well.drive very courteous.
Airport Valet Parking 5 days
verified customer
09/24/2012
Very Good Thanks
Great and fast secure service
verified customer
09/24/2012
the driver on the way over to the airport remembered to explain where we would be picked up when we returned, and that we needed to call to get the shuttle - made it a very easy safe process
Airport Valet Parking
verified customer
09/24/2012
very good service, the driver was very courteous and helpful.
Airport Valet Parking
verified customer
09/20/2012
When we returned from our trip, and after we had gotten our luggage, I texted that we wanted a ride from the airport to our car, and I got a confirmation that our text was received but after waiting 15 - 20 minutes we finally called and were told that our text was not received. We waited another 15 - 20 minutes for the shuttle to get there to pick us up. The Parking Spot Shuttle was there and left 4 times while we were waiting for our shuttle!
Thank you
verified customer
09/20/2012
Once again your office near the Buffalo Airport was professional and friendly. We will use your services again and let our friends know how good you are. Also we appreciate the affordable price!
Excellent
verified customer
09/20/2012
Driver was extremely friendly and courteous! will definitely use them for all future needs
Return wait time
verified customer
09/17/2012
This is the first time we have used this service. The departure time was timely and perfect. The arrival time... our flight arrived at 2pm, we picked up our luggage reported to the appropriate waiting station, phoned and waited over 30 min. to be picked up. The other park (Thirfty) had made four round trips to pick up customers in the time we waited to be picked up. The departure driver was fabulous, the return driver was very lax. Thank you for allowing us to share our concerns.
great service
verified customer
09/17/2012
I enjoyed the service and would use them again..i had my car cleaned as well and I was happy.
laura
verified customer
09/17/2012
efficient,cost-effective.
All Good
verified customer
09/16/2012
All was good, processed quickly, shuttled both ways, conveniently close to airport.
Great, as usual!
verified customer
09/15/2012
Great experience! Prompt, reliable & friendly customer service.
Airport Parking Service
verified customer
09/15/2012
The service could not have been better.Unlike their competitors, Airport Parking has Valet parking. They take and bring your car to you and unload and load your car with your luggage.All this at a lower price than their competitors.
Good
verified customer
09/15/2012
Service was good. Drivers friendly and helpful.
Long airport wait
verified customer
09/15/2012
The drop off experience was very good and easy - but the pick up time at the airport was much longer than we expected. Especially frustrating that the Parking Spot buses had come and gone thrice in the time we waited for our ride to show up. this was in spite of the fact that we had texted our arrival and request and also called in our pick up request. We never even received the return text to say that a pick up was on the way.
Mr Essman
verified customer
09/15/2012
Was very good would use again
Class act
verified customer
09/15/2012
Great price,great service. My car was happy too.
How was the check in/out process
verified customer
09/09/2012
It was very smooth and my vehicle was ready. I appreciate getting in/out without problems. Nice job.
Great service!
verified customer
09/06/2012
I recomend them to all my friends flying out of Buffalo. Airport Valet makes it so easy. I used to stay overnight now I don't have any worries.
Good service and value
verified customer
09/05/2012
Airport valet parking has good service and is a great value. My only complaint is the website won't let you book your reservation the day of your flight.
Excellent service as always.
verified customer
09/03/2012
Excellent service as always. Staff are extremely helpful, and we always use valet parking when we fly from Buffalo Airport.
Great Service
verified customer
09/01/2012
We were very pleased with the ease of parking (and the administration) at your location. Great customer service.
Great service
verified customer
08/29/2012
This last trip is the fourth time I've used Airport Valet Parking and I have been pleased each time. Pick up is fast - the driver is great. (I keep seeing the same guy all the time so I don't know if you have more than one driver). Bags are always handled efficiently and I get in and out quickly. Traveling is very stressful these days so it's nice to know that at least one part of the process will be good. Thanks!
Exceptional Service
verified customer
08/29/2012
We have used your services on several occasions and could not be happier with the outcome. Our vehicle is always well cared for and warmed up and ready to drive upon our return home. WE always recommend you to family and friends and have never heard a negative comment about your company.
........
verified customer
08/26/2012
staff was great, but area to wait is awful. It was 92 degrees out and I was forced to sit or stand in the sun for approx 20 min. Shelter provided no relief from sun or heat.
Perfecto
verified customer
08/24/2012
It was a perfect experience.
Great Service
verified customer
08/22/2012
I love using Airport Parking. We were taken to the airport and back to our car with no hassle at all. the Morning drive said nothing at all but did his job. the Night driver was very friendly.
Great Service
verified customer
08/21/2012
I was very happy by the value for money and the great service. We had just missed a shuttle when we arrived in Buffalo, but we still only had a short wait. Our car was waiting and ready to be loaded which really impressed me. If we ever fly out of Buffalo again, we'll definitely use your company. Now if you can only help us drive across the border easier..... Cheers!
Poor service by first driver
verified customer
08/17/2012
We had a very different experience on our trip to to airport and then return trip. The woman at counter was very polite when we checked in. The van driver who took us over to airport should not be dealing with the public. He did not speak one word to us the entire time. Threw open the back of our car, while we were still sitting in it, and starting throwing our luggage out. Put the luggage in the van. We got in the van, he drove us over to airport. He drove very fast and took sharp corners. He stopped the shuttle, threw luggage out on curb, left us inside the van to figure out how to open the door ourselves. We stepped out, he pulled away. Never spoke a single word to us. I had a tip in my pocket but needless to say I never took it out. This driver is not someone you want representing your company. It makes us question if we want to do business with you again. Our return trip was just the opposite. Van pulled up just as we stepped out of airport. Driver was very friendly, helpful with luggage and van door.
Best deal for Airport parking!
verified customer
08/15/2012
Found this company online, had the lowest price. Our party was immediately shuttled to the Airport. Upon return, we arrived at midnight 5 hours late and called for a shuttle as I left baggage claim. Shuttle arrived in five minutes. Staff and drivers were very courteous, shuttle bus was very clean and roomy and my car was out front and ready for me. I would highly recommend this company.
Great Fast Service!!
verified customer
08/15/2012
First time I used them and will be back again soon!
Easy
verified customer
08/12/2012
Fast, friendly, and economical.
ok
verified customer
08/10/2012
ok
Outstanding service
verified customer
08/09/2012
We have used Budget every time we fly out of Buffalo. They are dependable and prompt. By the time we got to pick up area, the shuttle was there in less than 5 minutes. Drivers both ways were very friendly and courteous as well as the ladies behind the desk. Check in/out very quick and easy. Online reservation was easy. This was the first time I did reservation on line. Price was a few dollars more than another place, but we like the valet service that Budget offers. Our car was waiting for us and in great shape, even smelled good!!
Efficient and good rates
verified customer
08/05/2012
Excellent in every way. Would use you again in future travels.
Cancelled Flight
verified customer
08/04/2012
I am so sorry. My flight cancellation resulted in a cancellation of my parking reservation as well. The lovely customer service agent who took my call to cancel the reservation was very gracious and understanding. I will most likely make plans to use your service in the future.
Awesome service but concerned about the price
verified customer
08/02/2012
The "discount" price listed on this website was the posted daily rate at the facility so I am not sure what I saved
Airport Valet Parking in Buffalo, NY
verified customer
07/31/2012
We were extremely pleased with the service. When the shuttle returned us to our car it was waiting with the door open so we could readily load our luggage. Both drivers were helpful and polite. The people working the office were also very pleasant. We will use this service again if we fly out of Buffalo.
PARKING CAR
verified customer
07/31/2012
WE WERE VERY PLEASED WITH PARKING THEY TOOK VERY GOOD CAR OF OUR CAR. THE BUS WAS WAITING FOR US WHEN WE CALLED AND THEN OUR CAR WAS PULLED RIGHT OUT OF US AND READY TO GO HOME AFTER OUR TRIP.
Awesome
verified customer
07/30/2012
I have to say, that the service was excellent. To go to the airport the van was waiting, and when we got back we placed the call! By the time we got to the meeting area they were there!! It was the middle of the night, but the driver was a extremely welcoming, but not annoying. Would use their services again in a heart beat!!!
Airport Valet Parking The Best Way To Go
verified customer
07/26/2012
I will definitely use this company anytime I fly out of Buffalo. The staff was courteous, efficient and friendly. I was pleased with the VERY short wait time going and coming back. My car was waiting in the covered parking area when the shuttle dropped me off. I had left my sunglasses on the counter when I left my car and they were saved for me when I returned. I highly recommend this company. Next time I will also have them clean my car for my return. Wish I had thought of it before I left.
gloria
verified customer
07/20/2012
biggest problem, calling for pick up, took to long from someone to answer the phone.
amazing services
verified customer
07/18/2012
The drivers were amazing so friendly and helpful. I will always use this service
Staff
verified customer
07/17/2012
The staff was fantastic. I left my wallet there and she called me, I can't remember her name but she was there when I dropped off the car and when I picked it up. And the driver was very courteous. I'll be back.
Good service - quiet driver
verified customer
07/17/2012
Overall a very good experience. Punctual, good price. The driver seemed like we disturbed him, but it just made for a quiet ride, that's all. I would use them again.
Pleased with service
verified customer
07/15/2012
I left my vehicle at the airport parking from Thurs July 5- Tues. July 10. When I returned to pick up the car, the driver of the shuttle bus was very courteous and pleasant. He told me just to go inside to pay and in a very short time he had my car with the luggage loaded in it ready for me to leave. That was so nice after the long trip. Thanks.
Airport Parking
verified customer
07/15/2012
We were very happy with the care and service we received whle our car was parked at the airport.
great
verified customer
07/12/2012
great
Good Experiance
verified customer
07/12/2012
Registered on line and it worked well.
great service
verified customer
07/11/2012
no problems at all. Staff was courteous and helpful. Told us where to meet, how to contact, etc. Helped with luggage as well. car was waiting out front with trunk open when we arrived back at car park area. We will use this service again.
Ally
verified customer
07/11/2012
Working with Airport valet for years. Arriving back in Buffalo is like arriving to friends. They call me by name, are always pleasnt and have my car waiting for me.
Excellent Service!!!
verified customer
07/11/2012
I was late arriving due to border crossing delay and your staff got me to the airport in record time. I was able to catch my flight. Upon return I had the same excellent fast and efficient service. Thank you!!
first time to be disappointed
verified customer
07/11/2012
We had signed up to be a part of Valet Parking Program that is suppose to make picking up your car really quick - but this was not the case. When you sign up for this program, you give them a credit card number that they keep on file and they use this to automatically charge your card so that when you arrive back in Buffalo, you call the shuttle, you're picked up and when you get to Airport Valet Parking your car is waiting for you and away you go without having to go into the building. Not the case This was the first time using this service and they didn't have our credit card number, couldn't find it so we had to go through the process as if we weren't a member of their program. Will try again. Have always been pleased with the service, but not this time.
excellent
verified customer
07/10/2012
Everything went smooth, just perfect!
Review
verified customer
07/06/2012
Waited for 2 people to rent cars before I could get my keys and drive home.
Processing of payment
verified customer
07/05/2012
It took me a little surprise that I have to provide my credit card for payment although I have paid online on the day of my booking. I was just tired to discuss about the issue so I have to pay again with my other credit card as there was no record of payment as I was told, and only paid one day on the day that I left my vehicle. Well the service was excellent but I don't want any more surprises next time.
Great service
verified customer
06/29/2012
I hate to offer a positive review because I don't want you to get so busy that you will be short on space!
Excellent Service
verified customer
06/29/2012
Excellent Service all around.
Excellent prompt service
verified customer
06/28/2012
The shuttle arrived in no time. My car was brought to the foyer when I reached. Excelle prompt service.
Excellent Service!
verified customer
06/27/2012
Excellent Service-I was very pleased with the pleasant and courteous desk employee & driver, clean and well lit parking area,they parked my vehicle for and put my suitcase in the transport van for me.When I returned they had my vehicle right up front by the door waiting for me.
Great!
verified customer
06/18/2012
Would definitely use again.....service was wonderful!
Great hope to be back
verified customer
06/16/2012
I have enjoyed useing this Valet parking service and will do so again and again...the only complaint I had was the young man letting the door go in my face when i was going to my car..next time I hope he looks behind himself..other then that my service was excellant.. Thankyou and I hope to use you again soon.
Very Satisifed
verified customer
06/14/2012
I am very satisfied with the service. I am sure will use your service next time when i fly from buffalo airport
Review
verified customer
06/14/2012
Service was prompt and efficient the a m. driver made sure I knew how to be picked up when I returned and where due to construction.
Great parking place
verified customer
06/11/2012
Great service, courteous& pleasant driver!! located across from the airport. I would highly recommend !!!
35 minutes
verified customer
06/11/2012
The card given to us at drop off instructed us upon landing at buffalo airport to exit to the right when leaving the terminal. We did that and waited 35 minutes. The driver finally found us and told us we were in the wrong spot and that there was a new pick up location all the way to the left of the terminal. And I got charged the extra 35 minutes. All I received was a sorry we have not updated our cards yet.
Two different treatments
verified customer
06/10/2012
My delivery to the airport was fast prompt The driver was helpful in opening and placing suitcase in the van. The return trip, not so much. A driver named Juan did not get out of the van to attend to my suitcase, said as I enter van oh its only a small suitcase, I opened and closed door and exited without a even courteous door opening. The girls behinf the couteous desk were very friendly and couteous and gave fast and atttentive serice, they were lovely.
review of service
verified customer
06/08/2012
excellent service - would use service again.
WAITED 1 HOUR
verified customer
06/07/2012
i KEPT CALLING FOR PICKUP AND WAS TOLD HE IS ON THE WAY BUT NO PICKUP FOR 1 HOUR NOT HAPPY AFTER TRAVELING ALL DAY AN THEN HAD TO WAIT
Service
verified customer
06/06/2012
Everything was great. People, timely, I'll be back and recommend your company.
Airport Valet Parking - Fantastic Service!
verified customer
06/04/2012
We're from Canada, but were flying out of Buffalo and used Airport Valet Parking for the first time. Absolutely fantastic service. The check in and check out process was fast and easy and there was a shuttle waiting for us as soon as I had checked in. With one call from the airport at a very convenient location, we waited less than 5 minutes for a shuttle to come and pick us up after our trip and it was easy to find the pick up area at the airport. Our car was ready and waiting when we got back to the lot. All of the staff were friendly and courteous. The drivers were very helpful with the luggage and overall it was the best experience we have ever had with a parking service. Thanks to all for taking some of the stress out of the travel process!
Overall review
verified customer
06/02/2012
Total time in leaving our car and picking it up took less than 10 min. Office was courteous, fast and the driver was very pleasant. This was our first experience flying and if we do again would certainly use Valet Parking again!
Quick pick-up and drop-off
verified customer
06/01/2012
I was a little surprised that I had to leave my keys-and let them park my car. I wasn't comfortable or prepared for that. The driver should try to greet the customer and say something pleasant. The car was completely covered with dust after a week of parking. It was reasonably priced, I guess, but still more than I think it should be. I probably will not use this parking again.
Fast in, fast out
verified customer
06/01/2012
Everything went like clockwork - the check-in, the shuttle to the airport, the shuttle from the airport when I returned, the check-out - all went quickly and smoothly, and my car was ready to go when I got back. Good value for the cost.
Chicago 5/26/12
verified customer
05/31/2012
Service was excellent!
Wait time was sufficient.
verified customer
05/31/2012
This service was very good, we would definitely use again! Texted when we arrived and ready for pick-up, by the time we got to location our car was pulled up with trunk open to load our luggage. Very satisfied.
Great Service
verified customer
05/25/2012
The Service was fast and our valet people were very nice and friendly.
It was great. We would use it again
verified customer
05/23/2012
We would use it again
Return
verified customer
05/23/2012
The shuttle was waiting and my car was ready - perfect!
First Time User
verified customer
05/22/2012
This was the first time we travelled out of the Buffalo airport and checked out the various options on airport parking. Best ever service. Would definitely use again and tell others about our experience. Thanks for helping to make our trip that much more enjoyable. Only downfall - the birds loved our car a little too much. May get car wash next time.
It was a good experience!
verified customer
05/16/2012
Everything was ok except waiting for pickup from airport. there was was a line up and almost ten peoples are in line ahead of us.
Good Parking
verified customer
05/16/2012
Everything was fine
excellent experience
verified customer
05/15/2012
My husband and I have never left our car when we travel. We dont travel all that often, but will definetly use Airport Valet again. Both employees were very courteous and made us very comfortable leaving our car.
MOSTLY GOOD
verified customer
05/15/2012
THR ONLY COMPLAINT IS WHEN I CALLED TO BE PICKED UP AFTER MY FLIGHT CAME IN, THE PERSON I TALKED TO DID NOT TELL ME WHERE TO GO TO WAIT FOR THE SHUTTLE. I KNOW THERE IS WORK GOING ON AT THE AIRPORT, BUT YOU NEED TO TELL PEOPLE WHERE TO WAIT FOR THE SHUTTLE.
Great customer service!!
verified customer
05/14/2012
Super fast, super cheap, great customer service, will use again and again!!
Complete Satisfaction
verified customer
05/14/2012
From start to finish, everything was performed in a timely and professional manner. I have used this service before and will definitely use it again.
excellent
verified customer
05/13/2012
staff are very helpful. real pro
responding to survey
verified customer
05/12/2012
I was pleased with all aspects of your service.
Buf/Niagara Parking
verified customer
05/11/2012
Everything was great!
Prompt, Courteous and Friendly Service
verified customer
05/10/2012
AVP's prompt, courteous and friendly service during check-in shuttle trips and check-out was very much appreciated. A trainee handled the check-in, but received immediate assistance from an associate for everything she was unsure of. Shuttle drivers were personable (as usual), and also as usual, my car was waiting for me just outside the office door wen I arrived.
Airport Parking
verified customer
05/08/2012
The shuttle bus was waiting for us. The staff was very courteous. The checkin/out process was very easy. The lot was very clean. The price was reasonable. I would use them again.
vacation parking
verified customer
05/05/2012
thanks for doing a great job. it make our vacation that much better not having to worry about the airport parking. we will be using your services again.
trip to Florida
verified customer
05/05/2012
Very satisfied, would use again. Did have difficulty finding facility initially.
NFTA (or Buffalo to visitors) Bashing
verified customer
05/04/2012
Please inform the people exactly where to pick up the shuttle upon arrival back to Buffalo. The current construction has and will change for months the procedure we may be used to. Also suggest to the drivers to not be so negative or comment on how stupid the NFTA is in planning and getting things done around the airport. Both of our drivers were guilty of this.
great price and service
verified customer
05/04/2012
everthing went well!
Efficient and convenient
verified customer
05/04/2012
Check in was smooth and fast. Shuttdeparture. When we returned, upon texting that we were ready to be picked up the shuttle came within five minutes. Vehicle was witing for us and check out went fast.le delivered us promptly to airport for our
Parking Service Good - Car Detail Not So Good
verified customer
05/03/2012
This was probably the sixth or seventh time I have utilized Airport Valet Parking. My last park (September 2011) I did seem to have an extremely long shuttle wait time, but my wait time this week was much better. During my last visit (September) I had a car detailed performed which I was very happy with, but the car detail this week was less than satisfactory. The outside was clean and the car had been vacuumed, but that was the extent of it. There was still dust across the dash, cup holders were dirty, etc. Probably won't get a detail on my next visit. About half of my bill went to the detail cleaning.
Perfect
verified customer
05/03/2012
On time, clean and very helpful on the phone and in person. I would use them again!
parking
verified customer
05/02/2012
good
Good Value
verified customer
05/02/2012
Everything ran smoothly - the wait time to check in was a bit long (which can be stressful when you have to be on time for a flight) - only one person working the counter - however she was very efficient and got us through as quickly as possible - the shuttle promptly drove us to airport. Pick up also took a little longer than expected - otherwise everything was good
Airport shuttle and parking
verified customer
04/30/2012
I waited at the airport for just over 10 minutes. When I got to the office to pick up my car the credit card hadn't gone through, so it was nobody's fault. I guess I had a new card. Everyone was polite. I'm still waiting to hear if my payment was cleared up.
Airport Valet Parking - Good Deal!
verified customer
04/30/2012
Great service, friendly, prompt. Unfortunately the airport was under construction, so the drop off point wasn't as close as it could have been, but no fault to the company. I will use them again on my next trip.
jsut ok
verified customer
04/25/2012
Rate is deceving pay 24 hours for two or three
Good Service - Shuttle Was Waiting
verified customer
04/25/2012
This was very good service. The check-in was prompt and the shuttle was waiting on my return (very much appreciated on a cold night).
jj
verified customer
04/24/2012
never used a valet service before and I was plesently suprised how easy and less expensive than parking at the airport it was!
Excellent service
verified customer
04/24/2012
The shuttle bus was waiting for us when we arrived and had our luggage on board while we checked in. We were at the airport in less than five minutes. Upon our return the shuttle was waiting for us and we had signed papers and were on our way home in less than 15 minutes of our arrival at the airport. Your staff was friendly, efficient and courteous.
cancellation
verified customer
04/23/2012
I had to cancel my reservation because we were unavoidable detained and were running late. Your facility was difficult to find which was probably my fault for not calling ahead and determining exactly the location. It was easy to make a reservation but your directions were not clear and not marked very well for easy finding. We ended up having to park at the airport. Next time I will do further investigation before making a reservation.
Excelletn Service
verified customer
04/23/2012
The services were great i would recommend to everyone i know!
Airport transfer
verified customer
04/22/2012
Overall everything went well. Van driver courteous, cam clean. And efficient. The oly comment is on return to Buffalo van did take a significant amount of time for pick up
Generally pretty good
verified customer
04/20/2012
Everything was fine. However the office, specially the restroom, is a bit tired and could ue a spruce-up.
great service
verified customer
04/20/2012
I have used thus service many times and have thought the service to be excellent. However, this last time, April 12, there was a man who works in the am that was very rude!!! I hope this is not a sign of service falling off.
Valet parking
verified customer
04/18/2012
Hello, We were very happy with our experience using Airport Valet Parking. The only problem we had was finding the spot to wait for pickup at the airport, but that was due to the recent changes and the airport not posting clear signs. We'll use you again.
airport valet
verified customer
04/18/2012
could not have been any easier, drivers were pleasant and the car was waiting when we pulled up, no need ever to park at airport
Great service
verified customer
04/16/2012
No problems with this service. Would use them again.
Great service
verified customer
04/14/2012
Shuttle was easy, people friendly - they make the whole experience stress-free!
poor airport signage
verified customer
04/11/2012
Upon arriving I couldn't find the courtesy phone so I sent a text. After leaving the baggage area my slip said to turn right. I did this, and continued to be sent somewhere different everytime I asked someone where "airport valet parking" pick up was. After running back & forth for 20 minutes in the cold, wind blowing, with 2 large bags the driver finally spotted me waving and waved me to the "budget" booth for pick up. I was totally disgusted by the lack of knowledge of airport staff and poor signage. I was also disappointed at the budget/airport parking office where they only had one person working; and one not very friendly staff member who I encountered, upon my drop of the the car at the beginning of my trip. I'm not sure I would use this parking garage again.
V French
verified customer
04/02/2012
Couldn't find the rental place - wasn't indicated that it was within the Budget Rental Car lot. Upon return, waited quite awhile for pickup at the airport. Lady in the office at that time was rather nasty when I went in to pay my bill.
Amazing Service
verified customer
03/31/2012
I found the driver very friendly and helpful. I also had my truck cleaned while I was away and I am very impressed with the cost and quality of the work. Thank you very much for the Great Service
Cost more than quoted
verified customer
03/23/2012
When I made my reservation via internet to park at your lot, the deposit was $9 and my remaining balance was $30.46. But when I went in to pay, I was charged $48 and change. When I reserved, I was charged $9 per day plus tax. Upon paying, I was charged $12 per day plus tax. When I asked the lady at the counter about it, she looked at me as if I had three heads. So, I just paid what I was told and left. Later found my receipt stating what I owed, wish I had it with me when I paid, but I didn't.
Not sure what you mean by this?
verified customer
03/22/2012
It took quite a while for the Suttle to come. Once we got to the yard the line up to pay was fairly long with customers renting cars. There should be a separate line if you are just paying for parking.
You could not have been better!
verified customer
03/20/2012
Many thanks for the great service. We drove in from Toronto to fly Southwest Air and parking was an unknown factor for us. You treated us so well that it made the drive to Buffalo totally worthwhile. We will do that again and all 9 of us...requiring two vans for pickup were delighted with the pleasant, courteous, efficient, manner in which we were treated. We have told all our friends and the rest of our family about how well we were treated. Just a pleasure. Please keep up the great, cheerful service.
Parking Experience
verified customer
03/17/2012
Service is excellent. Wwill be coming back
good service
verified customer
03/15/2012
Service was good, driver seemed a little upset that he had to wait for us to get our luggage. But, other than that is was good servi ce.
Trip to Boston
verified customer
03/14/2012
Excellent service to Buffalo Airport. Shuttle was waiting to take me to the airport. Driver loaded my luggage to and from my car. Very polite . Would use and recommend to faily and friends Thanks
fine service
verified customer
03/13/2012
Very professional and friendly. Definitely will use your services again. Can't beat the price!
Much Better Than Airport Long Term Parking
verified customer
03/12/2012
I am really glad I discovered Valet Airport Parking! I used to park in the long term lot at the Buffalo airport. In the winter I was dropped off and had to dig my car out of the snow all by myself in a far away lot. For a single woman with a bad back, Valet Airport Parking a a much better alternative. I just text them when I get my baggage and never have had to wait longer than ten minutes for the van to arrive. When I get across the street to Airport Valet Parking, my car is cleaned off, warmed up, and waiting beside the office with my baggage inside. I just jump in and go home. The cost is even less.
Check out
verified customer
03/12/2012
Long wait at check out process
Excellent service
verified customer
03/11/2012
The shuttle was timely on both ends of the flight, the drivers were great and my car was started and waiting for me when I returned. I will definitely use AVP again.
Smoothest part of our trip!
verified customer
03/11/2012
We had a miserable journey to Hawaii, literally spent 24 hours to get there. And the week we were there it rained for 5 days solid. The parking was easy, the counter and shuttle staff were friendly anf helpful, 10 out of 10!!
Very Happy
verified customer
03/11/2012
Everything about my valet experience was pleasant. I will continue to utilize your service.
Excellent
verified customer
03/10/2012
Excellent service - from getting the reservation, dropping the car off, shuttle to and from the airport - and the car was ready!! and very nice staff!!!
parking
verified customer
03/10/2012
Very good experience. All went well. I will be making another resrvation today for April.
Awesome!
verified customer
03/09/2012
When we first got to Buffalo, we were a bit clueless as to where we were supposed to go. Then my daughter noticed the logo, and we went in. Because we had 9 people coming in one of the shuttles, we had to wait 5-10 minutes to get a bigger car shuttle. The staff was absolutely courteous. When we came back, our car was exactly how we left it, except for the fact that the outside of our car was really dirty. But I can understand because it snowed, rained, and it was windy while we were gone. Overall excellent!
My Opinion
verified customer
03/09/2012
Excellent!
Love this service
verified customer
03/08/2012
Prompt service, courteous staff, the iphone app is great, I love it when my car is waiting all warmed up with no snow on it!
Great!!!
verified customer
03/08/2012
I have used Airport Valet Parking many times in the past and love it! The shuttle arrives quickly; the driver is courteous and helpful. This was the first time I took advantage of the car washing/cleaning services offerred and was not sorry about that. The car looks great! The best part of this service is your car is started, running, and warmed up when you get to it, and by reserving a spot on line, the cost is less than any other airport parking.
Parking
verified customer
03/08/2012
Easy friendly staff. Quick service. Great price
Parking Experience
verified customer
03/07/2012
We were very happy with the service we received, I also paid to have the vehicle cleaned while we were away and was happy with the quality as well. It was nice to come back to a clean and warmed up vehicle. Thanks to the staff
valet parking at buffalo ny
verified customer
03/07/2012
A-1 WILL ALWAYS PARK HERE AGAIN,THANKS FOR GREAT SERVICE AND FRIENDLY EMPLOYEES.
Awesome experience
verified customer
03/05/2012
Great customer service!! Pleasant staff, fast transport, and they washed my car while we were gone - how cool is that! Thanks for everything.
1st less than 5 star experience
verified customer
03/04/2012
I usually use your service and have always been more than satisfied. This event was a little less-the shuttle driver TO the airport spent the time complaining that the lot was overbooked and that he was overworked. On the return, I waited longer than usual for my car, and my luggage was placed in the other man's car! Had he not opened his trunk to put his carry on in, he would have left with my luggage-oversights and inappropriate conversations need to be addressed-I will try your establishment again, give it another chance-
Fast and convenient
verified customer
03/04/2012
This was my first time using Airport Valet Parking based on a recommendation of a friend. I had made a reservation online the previous day, and am I glad I did as there was a "Lot Full" sign right when you pull into the lot. I parked in front of the entrance, dropped my key off and was on my way in less than 10 minutes. When I returned from my trip, I called the number they provided and the shuttle was there to take me back to my car in about 10 minutes. All in a very good experience and I would use this parking lot again. Be sure to make an online reservation to ensure you get a spot.
Valet parking/Budget
verified customer
03/01/2012
My comments are as follows: - The staff was courteous and pleasant - The check-in and check-out process was short and without problems - The shuttle bus was timely and the driver was helpful with loading the luggage into the van and offloading at the terminal Bldg. - My car was not tampered with and I was thankful that on my return to the lot the attendant had just started the car and allowed it warm up - The lot was clean and well kept, secure adequately lit up. Overall my experience was very good,and I would use the lot again if travelling through Buffalo Airport.
airport valet
verified customer
02/28/2012
This was a simple way to park at airport! Staff were friendly and helpful and the car was all warmed up!
Another happy customer!
verified customer
02/26/2012
Good service, no problems. Fast check in and out. No wait for transport to the airport. We waited about 15 minutes to get picked up at the airport but there were 9 of us and the staff had to get 3 cars ready before coming to pick us up. A great value for the price!
Wonderful
verified customer
02/25/2012
This was the 3rd time using Airport Valet and it just gets better. Everything was perfect. Have made reservations for March.
Highly Recommend This Service
verified customer
02/25/2012
We did an online reservation the night before we arrived and we had a fast and friendly check-in at the lot. They are close to the airport and easy to find.They took us right to the airport as soon as we checked in. On our return, we called the their number while picking up our luggage and they were right there to pick us up. They even had our car warming up for us when we returned to the lot. Most excellant personal service and we highly recommend them. We will definately use them again.
service
verified customer
02/24/2012
Amazing service. Driver was very courteous. We have used your lot before and had to pick up our vehicle after a bad storm. Your staff was wonderful and very courteous, even after shoveling out the wrong vehicle the first time. Have recommended you to friends. Keep up the good work!
Valet Parking / Budget
verified customer
02/23/2012
Good Service, reasonable rates, friendly shuttle driver and desk personnel, simple checkout procedure. If they had my flight time confirmed in advance, the vehicle would have been warmed up as well - a nice touch in winter.
Excellent parking and shuttle service : )
verified customer
02/22/2012
Close, convenient, and Shuttle service was fast : )
GREAT PARKING
verified customer
02/22/2012
cant say anything but good about it
Mr
verified customer
02/22/2012
No hassles - very quick
Ms.
verified customer
02/21/2012
This was the best experience! Thank you to all the employees who were so friendly and helpful.
PLEASENT EXPERIENCE
verified customer
02/20/2012
GREAT SERVICE. CONVEINENT LOCATION. WILL USE YOU AGAIN!
Awesome
verified customer
02/19/2012
Thanks great service
Airport Valet Parking
verified customer
02/15/2012
I gave it four stars because it was not "perfect." However, I will DEFINATELY use this service again. It was convenient and reduced hassle and lugging luggage. Staff was attentive and it was nice to return to a warm and cleaned off car. The on-line reservation was a little confusing at first but it certainly made things easier in the long run. Finding the lot in the early morning darkness was also a little difficult; now that I know where it is, I realize how truly convient it is. Thanks.
Chicago trip
verified customer
02/15/2012
Everything was excellent.
Arrival and departure
verified customer
02/15/2012
I would say that I have had a very pleasant experience with Airport Valet. They are affordable with excellent customer service. I switched from Thrifty because their manager was terrible and could care less about the customers. Good for you Airport Valet. They keep your car nice, and warm by the time you arrive especially this winter. Even cleaning off the snow. Awesome!!
great service, friendly drivers
registered customer
02/12/2012
We use this every time we use the airport. Our vehicle is always waiting for us at the location, started and warmed up! wonderful in winter.
EXCELLENT service
verified customer
02/09/2012
I would highly recommend this service to anyone flying out of airport. Not only was it extremely efficient and timely, but the gentleman who transported my party was not only friendly and engaging but also a huge help in this process (he even had car ready and warmed up for us!!!!:) EXCELLENT- applaud your service!
Excellent service
verified customer
02/09/2012
As always, the parking experience at Airport valet was esceptional.
not valet-but a shuttle service
verified customer
02/08/2012
this is not valet parking like anywhere else. you have to take a shuttle to and from airport like all the other off site parking lot services. i was told to call and they would get my car- i waited for my car but after an hour and my car was not to be seen, i was told , a shuttle comes for you. at rochester airport valet parking it is door to door service with your car at the actual airport- i figured buffalo airport would be even better, but was sadly disappointed. sorry. staff was courteous but did not explain "valet" clearly.
good value
verified customer
02/08/2012
we parked at Airport Valet parking for a 5 day trip. After locating it, we parked and were on our way. The van was waiting when we arrived. they pulled our car up, loaded it and we were on our way home. the price was reasonable as compared to airport parking and other parking services.
easiest part of the trip
verified customer
02/07/2012
Dropped off and picked up with hardly any wait. So seamless and smooth. I came and found my car ready for me! Amazing
Highly Recommend
verified customer
02/04/2012
Each time we have left our car at at AVP we have been been extremely happy with the service. Shuttle is waiting, driver is courteous and friendly. My wife and I have recommended AVP to friends and relatives. Thank you once again, 
nice price-extremily POOR driver attitude
verified customer
02/03/2012
The price was right and had fast car to terminal service, but the driver was a huge sour puss and very defensive attitude. He was gruff and rude, slamming of my car doors and not at all empathetic with handicapped person's feelings. I WILL NOT use this parking lot again for long term parking. I'd rather use the more costly lots closer to air port than to deal with horrible customer service from driver. check-in process wasn't bad, but I was not informed of the extra services that they provide and I missed out on oil change. check out was fairly fast but I felt like "they have my money, so no away with you." And trunk of car was wide open and unattended when we arrived back from trip, for anyone to snatch out personal items left inside. A plus is though, the car was warmed up and ready for driving home. I'm very unsatisfied overall with service and terrible driver attitude. He is main reason I won't use this service again.
Great customer service!!
verified customer
02/03/2012
Everyone is super friendly!! Drive to airport is literally 2 minutes away, will definitely use this service again!!
Staff was courteous, timeliness was very good
verified customer
02/02/2012
Would use Airport Valet again !
Airport Valet Parking
verified customer
02/02/2012
Everything went so well that we will definitely use Airport Valet Parking again. Everyone was courteous, the car was warm and waiting upon our return and there was no waiting for the shuttle bus going or coming back from the airport.
no complaints
verified customer
02/01/2012
very happy with the friendly,convenient service offered at airport valet parking. car was ready for us to go as soon as we arrived back at the office. since we were away for 3 weeks it was reassuring to know we were not coming back to a snowed-in car. will use the service in the future and recommend it to others who use Buffalo airport
great price and service
verified customer
01/26/2012
We had a very good experience parking at Airport Valet Parking. We left immediately upon checking our car in for our departure and the shuttle was waiting at airport on our arrival after a quick call when we landed. Will always use airport Valet Parking. Can't beat the price either!
First experience
verified customer
01/23/2012
Great way to travel out of Buffalo. Nice to have car clean and warm when we arrived. Only slight difficulty was finding the place.....the sign is a bit obscure. Will always use this location when traveling out of BUF.
airport pickup
verified customer
01/23/2012
I thought we would try valet parking, but was disappointed when the wait was longer than expected and the warm car I was promised was cold. We were told they were short staffed, so the driver of the van was also the valet. We will give airport parking valet another try to see if they can improve their service.
very good
verified customer
01/20/2012
very good will use them again
Positive
verified customer
01/19/2012
Service was very positive. Drop off and pick up were easy. Cleaning car of snow upon return was an unexpected plus.
Waited too long
verified customer
01/17/2012
I waited for 57minutes to be picked up. Had to call three times and was told "he came already and you must have missed him. He is on his way back."
OUR FAVORITE PLACE TO PARK
verified customer
01/17/2012
We have been parking here for years and so lucky to get the same driver. He is funny and friendly which makes our short ride a pleasure at 4am. The staff is courteous and the check in/out process is quick. When we return very late in the evening we call them and they are there fast. Which is great when you're tired. Thank you so much. Keep up the good work!
Mixed feelings
verified customer
01/15/2012
It was nice to be able to get into a warm car with the snow brushed off. The wait for the shuttle was a very long, cold 25 minutes. Not sure the wait time was worth it. Will give it another try, but if the wait continues to be this long, probably won't continue with this lot.
Great Service
verified customer
01/12/2012
When I arrived the shuttle was just ready to leave & I was delivered to the airport in less than 5 minutes. Coming home the shuttle was on its way when I called and they got my car ready right away. Fantastic service!!!!
Laura Konstabel
verified customer
01/12/2012
The best and most courteous staff ever. I would schedule valet parking for any furure travels, and recommend them to all.
Service
verified customer
01/11/2012
The service was great both ways! Shuttle is clean and the drivers were very friendly and helpful. I wouldn't hesitate to use Airport Valet Parking again!
Great Experience
verified customer
01/10/2012
Excellent Service, please do not change, I will continue using your services and I will also share this experience with my friends. Thanks again for you excellent service.
Repeat Customer
verified customer
01/09/2012
Airport Parking has been the best find. They are convenient and very prompt to pick you up upon your return. It is also wonderful to get into a warm car, especially when the weather is in the single digits like it was when we returned to Buffalo last week. Thank you.
ABOUT AIRPORT VALET PARKING
verified customer
01/08/2012
IT WAS VERY CONVENIENT AND SMOOTH. BY THE TIME THE SHUTTLE PICKED ME UP AND BROUGHT TO THE MAIN OFFICE MY CAR WAS READY CLEAN, WARMED UP. WOULD HIGHLY RECOMMEND IT KC
Improvement
verified customer
01/07/2012
A summary of all relevant information should be given to client (area to wait at the airport, average waiting time, process of payment, etc.) in a written form.
Airport Valet Parking
verified customer
01/05/2012
Quick and inexpensive alernative to parking at the airport itself!
Good Experience with Airport Valet Parking
verified customer
01/05/2012
Good service. Pickup area could be better marked. Helpful staff. Great to come out of the shuttle into a warm car on a cold night.
Warm reception on a long, cold day
verified customer
01/05/2012
After flight delays ate up most of the day and we came back late and to freezing weather after a sunny vacation, it was nice to have the car warmed up, cleaned of snow and ready to go. Desk clerks and shuttle drivers were excellent.
Excellent service and value
verified customer
01/04/2012
Everything was great. I will be back !! Thank you !!!
excellent service
verified customer
01/04/2012
We have parked here many times and always receive great service. It's wonderful to have your vehicle waiting and warmed up for you especially in the Buffalo winter! This last time they even fixed my flat tire. Thanx
Great service
verified customer
01/04/2012
Nice staff
fine, but...
verified customer
01/04/2012
it was fine except that my car smelled like stale smoke for a day... gross
Great
verified customer
01/04/2012
I am happy with the service.
Excellent Service
verified customer
01/04/2012
This was my first time utilizing any type of airport parking service and I would definitely go back. I was apprehensive at first about leaving my keys, but am very happy to have used their service. Car was ready and waiting, warmed up, and the snow was brushed off.
Park with peace of mind.
verified customer
01/03/2012
Shuttle bus is always ready to go - hardly waiting time. Staffs were friendly and courteous. Checkin/checkout process was quick as long as there's no line. Luggages go right from my car to shuttle van and vice versa upoon return. Definitely the most secure place to park when you have to go on trip.
Buffalo Service
verified customer
01/01/2012
The service in Buffalo was exemplary!!! Will definitely use this parking service again when flying through Buffalo>
EXCELLENT
verified customer
01/01/2012
Very smooth process, staff was great and very helpful.
very good
verified customer
01/01/2012
Very good service from the counter to the shuttle van. This is my new favorite parking option at Buffalo airport.
praises for airport valet parking
verified customer
12/30/2011
I am so happy that I started to use airport valet parking. I used to have to find someone to drive me to the airport and pick me up again, sometimes at a late or early hour, which wasn't convenient for them and was always something I had to worry about. I tried taxis and parking at the airport but since using airport valet parking, I won't use any other parking option. The car was warmed up and waiting for me. It is convenient and cost effective and the employees are friendly and efficient.
Airport Valet Parking
verified customer
12/30/2011
The staff was courteous and friendly. It was nice that they had the car warmed up by the time we arrived on the shuttle. Overall a good experience and we will use them again.
Whatever
verified customer
12/27/2011
I am completely satisfied with the service from the initial reservation process to the final pay at the counter with my car running and warm. Merry Christmas
Excellent Service & Friendly Staff
verified customer
12/22/2011
Excellent Service & Friendly Staff
excellent service
verified customer
12/18/2011
Staff was courteous, Shuttle was timely and very clean. Driver was friendly. Checked in and out in a couple of minutes.
Our 1st time using your Airport Valet Parking
verified customer
12/18/2011
Very, Very, Very pleased with our experience with your company. Price was very affordable and process of checking in and out was quick and professional. I would definately use Airport Valet Parking again!!!!!!!!! Thank you!
Review
verified customer
12/16/2011
Service is great
Excellent Service
verified customer
12/14/2011
Fast check-in Got me to the airport quickly Shuttle arrived quickly on return Fast check-out My car was waiting and warm
Excellent Service
verified customer
12/14/2011
Check-in was easy, transportation to airport was efficient and driver friendly. Pick-up was efficient, driver friendly and our car was waiting and warmed up which made for a very comfortable start home as the weather was quite cold upon our arrival. very pleased and will use this company again. Please do not use my name in any media advertisement, comments - yes.
roger schneider
verified customer
12/13/2011
very nice
Highly recommended
verified customer
12/08/2011
The staff is courteous, the valet parking is great because they have your vehicle ready, warmed-up and waiting for you when the shuttle brings you back. Very little waiting. Second time using them and just as effecient both times.
YOU'RE THE GREATEST!
verified customer
12/08/2011
We always try to park with you and love being able to leave the car outside the office and pick it up there when we return, especially in bad weather. Everyone is so courteous, too.
Great Service
verified customer
12/08/2011
I arrived late at night and it was nice to not have to wait around in the cold for the shuttle. Driver was very interested in giving us fast and friendly service. Thanks.
Airport Valet Parking
verified customer
12/08/2011
I was satisfied with your parking and would use your services again
Maxine Sweet
verified customer
12/07/2011
Shuttle was waiting, polite and courteous and helpful driver. Car was the way we left it. Lot of choice!
A Nice Surprise
verified customer
12/03/2011
We took a chance on this service, never having used it before. We are very pleased. Staff were kind and courteous, helped us out a lot. We had to wait a bit before heading to the airport, but return shuttle was very prompt. We will use the service again and again.
Airport Valet Parking Review
verified customer
12/02/2011
Staff was courteous, check in/out was great, car was the way it was left. Great experience.
?
verified customer
12/01/2011
Excellent price and service!
The BEST!!!!
verified customer
12/01/2011
A recent article in the Buffalo News suggested that another airport parking site was less expensive and the best deal. No way! Can't compare to Airport Valet Parking! The other one was located a mile or so away from the airport; this one is literally across the street. For the other one you had to PAY for Valet service or park your own car. This one not only parks your car for free but has it out and ready and warmed up for you when you return. And, by the way, the rate per day was actually less than the other one lauded in the paper. (So, don't believe everything you read.) We have used Airport Valet Parking several times now and it is by far the best price and best service around. Highly recommend.
Excellent service...as always.
verified customer
12/01/2011
Used Airport Valet Parking over the Thanksgiving weekend. What can I say ? As in the past the service was excellent. Returned to the parking lot in the rain and my car was parked under cover with the trunk open waiting for me. Wouldn't use any other parking service at the airport. Once you park here you'll never go back to any other lot. Thanks again.
great
verified customer
11/29/2011
good service - but pickup was a little delayed. Have to wait at hotel pickup.
I don't understand what you want here
verified customer
11/29/2011
Great service...I'll be back.
Excellent service
verified customer
11/29/2011
Shuttle service was fine. The drivers are very courteous and helpful.
Parking
verified customer
11/29/2011
We were very satisfied with everything, from the courteous clerk, driver and the timeliness of all involved. Thank you
Fast and Convenient
verified customer
11/28/2011
Fast and Convenient and staff was courteous
Contact Information
verified customer
11/25/2011
Very pleased with overall service and staff Only comment was when we returned to Buffalo , our flight had been delayed so we didn;t arrive until around 10pm When I tried calling the phone number no one answered , I did text a message after a few minutes and got an almost immediate response and the shuttle arrived within 5-10 minutes after . But for someone with no texting ability , not being able to get thru to the land line could cause fustration . Again my over all expierince is positive and we will continue to use this company for our future travels
11/16/11 Trip
verified customer
11/23/2011
Staff was very responsive and courteous!
Airport Valet Parking
verified customer
11/21/2011
Good service. Friendly personnel. Clean facility. Will definitely use again. Only confusion was where to wait for the shuttle. I did not ask when I dropped off my car. You may want to inform your customers - especially if they have not used the service before. Also, a gentleman on the same shuttle talked about "Express Service". I did not know what that meant.
Service
verified customer
11/21/2011
Been using Airport Parking for years, service is outstanding. The express check out could be a bit more efficient, its tied to a car and not a person.
great place to park AND
verified customer
11/19/2011
I needed an oil change. It was done while I was away for about what I would normally pay. Staff is courteous and polite.
Parking
verified customer
11/16/2011
Once again hese place is tops for parking your car when taking a flight form Buffalo. Drop off could not be easier. New texting program for when you land did not work as I expected, watched the van leave as I was walking out the door, had to call over and ask for the van to come back to the airport.
Great service
verified customer
11/15/2011
thanks - I will use this service again.
November 7th trip
verified customer
11/12/2011
Maria at the front desk is awesome!
Outstanding
verified customer
11/11/2011
My third time using Aiport Valet Parking and once again my experience was excellent. Easy check in, short shuttle, very little waiting time and check out was fast.
review
verified customer
11/10/2011
shuttle to the airport was immediate. on return, i called your service, but no one came for over 15 minutes, then i texted and there was someone there in 5 minutes. making a reservation online did save me some money. I would use the service again.
Quick and close to the Airport
verified customer
11/10/2011
I like that Airport Valet Parking is so close to the airport, and they are generally there to pick you up quickly. Very important after you've been on a plane and in airports for hours and you're exhausted.
not as good as before
verified customer
11/09/2011
My husband and I have used Airport Valet Parking 4 times before and were always 100% pleased, but not this time. We had to wait close to 25 minutes to get picked up at the airport upon on return Sunday night because there was only 1 person working to transport people back and forth. I don't find this acceptable and if our wait time is similar in December when we are traveling again then it will be the last time we use Airport Parking.
First Time user
verified customer
11/08/2011
Excellent. I was a 1st time user and it couldn't have been easier. Sent a text when I got off plane walking to bagage and had to wait only 2 minutes. Car was warmed up and ready to go.
driver with 5 passengers
verified customer
11/07/2011
On arrival we could not find the "Airport Valet Parking" lot even we knew to pull in at the Budget Lot. The Budget lot is the parking lot! Once there, the shuttle waiting to take us to the airport- this was excellent. On arrival back to the airport we needed to wait about 10 minutes for the shuttle. Drivers were professional and friendly. price was excellent. I will use them again!
Excellent service
verified customer
11/07/2011
Polite and courteous drivers; really short wait time for shuttles to arrive
Excellent Service
verified customer
11/05/2011
Excellent service. Will use again
Good Experience
verified customer
11/03/2011
My second visit and will be back. Excellent service and pleasant personel.
Great but not quite 5
verified customer
11/01/2011
Everything was great except for two small details: 1)I was on hold for at least three minutes when I tried to call for pickup from terminal 2) Took a bit of a wait for the shuttle vehicle to show up after I called...almost 20 minutes This place is ideal and seems very good except for the two noted items...they prevented a 5.
excellence
verified customer
11/01/2011
Most curteous workers and excellent service
Great
verified customer
10/31/2011
As always it is the best way for us to go. Come and go as you need. Don't have to trouble family or friends for a ride to and from airport. Great price when you book online. Sooo easy too use. Thank you, MaryAnn
Keep up the good work guys
verified customer
10/30/2011
I'm a very practical person. If I pay for a service I expect to get what I paid for -- and that's why I continue to use Airport Valet Parking. You deliver the service you advertise and you do it with a smile.
Most Pleased
verified customer
10/30/2011
My first time trying your service. What a pleasure to know I will never have to use the airports lot again!!!!!!! Your Clerk and drivers were most courteous and efficient. Thank You.
gkauder
verified customer