The Parking Spot - Buffalo (Formerly FastTrack)
0.3 Miles from BUF airport
Outdoor: Self Park
(649 Reviews)
5 Mins Avg Shuttle Wait
$7.99
Daily Rate
Daily Rate
Price Breakdown
Outdoor Self Park X 1
Service Fee
Estimate Tax & Fee
Service Fee
Estimate Tax & Fee
$7.99
$3.00
$1.22
$3.00
$1.22
Total
Deposit Due
Pay at Lot
Deposit Due
Pay at Lot
$12.21
$4.20
$8.01
$4.20
$8.01
Description
The Parking Spot Buffalo is just minutes to the airport. Get in (and out) with no wait and no worry! Plus our every day low rate is guaranteed to save you money on every trip!
For speed, security and friendly service, park with The Parking Spot by Buffalo Niagara International Airport.
- Our self-park service lot is just minutes to all terminals.
- Avoid airport gridlock and driving time trying to find that elusive on-airport parking space.
- Park in safe, secure, well-lit lot; attendant on duty 24/7, 365 days a year!
- Free emergency auto assistance.
Photo
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FAQ
Directions:
From the 90 East:
From the 90 East, exit at 33 East "To Airport". Bear right at Genessee Street. The Parking Spot Airport Parking is on the right at the second light.
From the 90 West:
From the 90 West, exit to the 33 East "To Airport" to Genessee Street. Bear to the right. The Parking Spot Airport Parking is on the right at the second light.
Attention cashier - code AAP2016
Restrictions apply: Can not be combined with any other offers. Points will only be earned for the amount paid at the lot.
Customer Reviews (649 reviews)
CAPTCHA
verified customer
Love using Parking spot. Always so prompt. The water on the return trip was especially appreciated.
verified customer
Great, friendly service!
verified customer
Most excellent
Will Use Again!
verified customer
Convenient and courteous service. Good price.
First time customer
verified customer
All employees very professional and polite. Will return.
verified customer
I appreciate how polite an pleasant were any of the associates. Well done !
verified customer
Great service and value
Good experience:
verified customer
I had to leave my vehicle at your site for three weeks while I was out of town....was able to use a discount coupon which was helpful. Suggestion: on long term parking over 2 weeks reduce the daily rate. I had a good experience with leaving it with your site but it cost me over $200. When I travel, I am gone for 3 or more weeks at a time and do not feel I can afford that much money 3 or 4 times per year when I do travel.
verified customer
Made a reservation beforehand and printed the confirmation. The agent when checking out could not give me the discount based on the confirmation because there was nothing to scan. Basically he was not able to give me the amount I was supposed to pay and I had to pay full price. He found a coupon for me to use but it was still more than the amount I reserved it for. 2nd time this has happened to me.
Process easy, everything was good
verified customer
Wonderful. No complaints. Courteous
excellent service
verified customer
thanks==I am trying to use again but having trouble completing reservation on line this time!
The Parkikng Spot Buffalo
verified customer
Very pleased with the service,. First time we have used The Parking Spot. Impressed with the customer service at the window, the drivers and the cleanliness of the van.
wait time
verified customer
waited no time for pick up... waited 10-15min to pick up at airport when we got back. we called and said someone would be right over
They were very nice
verified customer
It was OK nothing happened to my car it was in one peace come pare to some lots
Hard to leave!
verified customer
We made reservations to make it easier but was not the case. When you leave no one seems to know how to handle the final payment. This is not the first time this has happened. We also made arrangements for our son and son in law to park here and everyone had to wait a very long time to check out late at night when we were tired from traveling all day! Otherwise service is great! Just don't be in a hurry to get out of there if you have reservations- not gonna happen!
Great Service
verified customer
Great service! Great employees! The employees at BUF are fantastic!
Buffalo parking
verified customer
First time we used this lot and would consider using again. Wait time was negligible and the cost was good, particularly if you pre-book on-line.
No Problems in or out
verified customer
I had just missed the first shuttle, but second one was right behind it. The driver was nice and so was the attendant at check out. Will use The Parking Spot again.
parking review
verified customer
every thing was good, driver was very helpful
Great service
verified customer
Great service. Shuttle was available right away at drop off. Shuutle was wait on our return.
Parking spot review
verified customer
Parking spot was easy to reserve online they picked us up on time no complaints except I wish they would have your car started and waiting warmed up , very courteous easy check out!
I will spread the word, SPOT Parking is #1
verified customer
We were greeted on a very cold Buffalo night by a friendly driver who loaded & unloaded our bags, helped wipe snow off our car and waitied to make sure the car started. There was no waiting at the airport. We will definitely use SPOT again. THe cost is VERY reasonable. satisfied customer, CM
great service with a few hiccups
verified customer
Dropping my car off was fantastic, the shuttle was right th ed waiting for us. However when u print out a reservation online make sure you keep it because you will need it at check out! I ended up paying more than I should have due to I did not have my online reservation paper. Since I gave it to the gentleman in the booth in the beginning I thought I didn't need it anymore.
Pick up at the airport was kinda rough.. we had to wait through 3 shuttles in order to get on one. but my car right where I left it, safe and sound:)
Service
verified customer
The best ever from entry to leaving
Great Service
verified customer
Shuttle picked us up to go to the airport before I could shut my car off and was at the airport when we returned. Easy on and off... no waiting. Would definitely use this service again.
Comments
verified customer
Just confused as to rate charged because I was quoted a lower rate. But all is good staff friendly and polite.
parking spot review
verified customer
The experience was good, we were picked up at our car within 5 minutes and delivered to our airline return at 11:00 pm the shuttle was waiting in the designated spot to take us to our car. Both drivers were helpful and friendly.
Excellent service
verified customer
No waiting for a shuttle either way! Everyone very professional and personable! Water at the end was a welcome bonus! Made traveling less of a hassle!
I am not sure what you mean by REVIEW TITLE.
verified customer
When we arrived to go our trip, the bus was right there. Driver loaded our bags into the bus, and when we arrived at the airport he helped us with our bags.
When we returned the following week the bus was just pilling in. Driver loaded our bags and got us to our car, and put our bags into the truck of the car. Both drivers were courteous and helpful.
Great Service
verified customer
Went quickly and very smoothly . Dropped of right at my car . A-1 service. Would use again .
well done
verified customer
very good will park again and recommend to friends
Parking
verified customer
A-1 Service
Excellent
verified customer
No complaints. Would highly recommend to anyone flying out of Buffalo.
The Best!
verified customer
I will never park anywhere else. The service is great, the people are friendly and the rates are the best!
Very satisfied with your service.
verified customer
I was very pleased with my dealings with your parking.... as always. Clean, on time, and staff is always very nice. Will be back.
Fast & Friendly
verified customer
The Parking Spot of Buffalo is the best place to park your car, and get shuttled to the airport. Its fast friendly and clean.
verified customer
The driver had his door closed when I arrived and di not open the door. instead he took off. He opened his door and let a man on just up the walkway farther as he was pulling out. It was another 10 plus min. before he came back.
45th Anniversary cruise
verified customer
Very efficient operation. We use it every time we travel. We are disappointed that the airport pick up point moved resulting in a longer walk dragging our 4 bags.
Great service
verified customer
Highly recommend - this is what every business should strive for. Prompt, courteous and professional service.
The only way to park your car when you fly.
verified customer
The shuttle busses are air-conditioned too, which was needed on the day of my departure. This service is faster and easier than if you were to park your car yourself in the airport's lot. And you can't beat the price.
verified customer
Customer service wasn't the best when exiting but everything else was good.
PF Flight Arrival
verified customer
The shuttle was waiting at the airport, so I did not have to wait. It's not the most convenient spot. The shuttle attendant was very nice and helpful. After I got into my car and got to the pay gate, there was NO ONE there at the booth. So I had to wait. The lady finally came and took my charge card and the pre-deposit paper I had and rang up my sale using my machine ticket from when I first came in. She never looked at my pre-deposit print out paper. She told me I owed $62+. I questioned her. She said I was there for 6 days. I said ok but that is not the price I was quoted on the paper you have in your hand. She started arguing with me. Telling me that is what her machine says. I told her it should have been around $42. It is for $6.99 a day, look at the paper I gave you. Then she made some comment about the Parking Spot owing me. I said that I only paid for the deposit and I owe them about $42. She never looked at the instructions on the paper telling her how to ring up my sale. She finally came up with $41+. and charged my credit card. Meanwhile 3 cars were backed up behind me at 11:30pm. They probably were not happy with me or her. She probably lied to them about what really happened. I was not happy with how she handled the situation and why she was not in the booth when I pulled up.
Love this place!
verified customer
We are from Toronto so fly out of Buffalo several times a year. We always use The Parking Spot. Location is great. Staff are super friendly and professional. Parking lot is paved, clean and well organized. The van is new, clean and in good working condition and I have never waited more than 5-10 min upon pick up. We also appreciate that when we check out at the gate to pay the balance we are always offered bottles of water for the trip home. I wish every business was as attentive, effecient and economical as The Parking Spot!
Wonderful
verified customer
Fast and easy. Returned right to our car. Not a scratch on it either. Definitely will park there again. Gave us a bottle of water also.
Buffalo at Its Best.
verified customer
One of the best parking experiences in over 30 years of air travel.
Excellent Parking Service
verified customer
My experience with your service was excellent. The driver of the shuttle helped me with my large suitcase. He also had a lot of patience because I couldn't remember if I had turned off my car lights. He just backed up the shuttle so we could check. He was very polite and helped everybody get their luggage. On my return their was another very nice shuttle driver, who again helped me with my luggage. The lady who checked me out was very efficient and friendly. She asked if I'd like some bottled water, which was a very nice touch. Will definitely use your service again.
no waiting
verified customer
Well worth the price, this parking spot was just what I needed for a short stay-over. Efficient, friendly personnel. No waiting for shuttle despite the fact that I arrived early am & came back late pm.
great
verified customer
Everything was great
Good experience
verified customer
People were friendly and timely. My car was safe and no worries.
Denver trip
verified customer
Just disappointed we had to wait so long for the shuttle.
Excellent airport parking option
verified customer
This was the first time we used The Parking Spot for long-term parking at the airport, and everything about it was easy to use--from the reservations to the final payment. We were especially pleased to have the quick shuttle service to and from the airport. We will definitely use this again.
Easy Parking at BUF
verified customer
Saturday, May 16th
verified customer
The parking was great, pickup at airport was very timely, but the driver was rude, threw baggage off the bus and pulled wrong items off, after another passenger and I made the correct baggage exchange, they told me that when they were looking for their vehicle driver slammed on the brakes and passenger was knocked off his feet. The expediency of the "to and from" airport was great, but driver was rude and impatient
Do not know what review title is
verified customer
A great experience, very efficient.
Good service at a good rate!
verified customer
I picked this spot because it was the most competitive price. It proved to be excellent service as well. Please remain competitive.
parking
verified customer
I'll stay again.
Couldn't be better
verified customer
The parking was easy. The shuttle was waiting. What more could you ask for?
verified customer
Not happy with the wait for the shuttle after we arrived. I sent an email to a manager and have not relieved a response.
convenient
verified customer
drivers always polite
Excellent
verified customer
Plenty of parking spots even though it looked full, very organized, prompt service. Highly recommend
Just what I needed
verified customer
Just what I needed. Easy check-in, fast delivery to the Terminal, quick pickup and return to my vehicle and fast check-out.
great service
verified customer
I was very happy with the service, however when we were paying to leave we ended up paying like $7.00 more than what my online ticket said, I had put money down ahead of time, and I do not think that was deducted, but the service for the shuttle was excellent.
A little dissapointed
verified customer
I joined and made a res. with your card and then I thought I was getting the best price but I found a coupon for less and was not able to use it because I had your card. That was kind of discouraging....
Great experience
verified customer
All in all, a great experience. The gentleman that picked us up in the parking lot was professional, friendly and made sure to ask if we'd ever used their services before (we hadn't). He also gave us pointers on the process for when we return to the airport.
The way back was just as good. We waited a measly 5 minutes or so - the driver got us directly to our vehicle without delay.
During both trips, the drivers made sure to help out with all the luggage.
Our vehicle was exactly as we had left it (with the addition of a few raindrops...)
On checking out, the gentleman behind the till was courteous, quick, and even offered us a couple bottles of water for our drive back to Canada. Awesome.... will definitely use this service again.
great service
verified customer
Very convenient. My only suggestion for improvement is to make it less expensive. Still very good value.
Buffalo Parking Spot
verified customer
Great service and we never had to wait!
Spring Recess Trip
verified customer
It was a busy time. We had to wait in the cold about 12 to 15 minutes for the shuttle to take us from the airport to our vehicles. The driver was courteous.
Great service.. Thanks
verified customer
Very friendly with great service..
Florida Vacation
verified customer
Easy coming and going on the shuttle
Great Price, Quick Service
verified customer
Can't complain at all. Great price. Shuttle was quick on pick up and drop off. Lot is clean - they even gave us some bottled water on exit. Will definitely use again.
Excellent Service
verified customer
Great Staff , Driver loaded luggage in my car , wouldn't let me lift a thing. AARP Discount.
Great Service
verified customer
Couldn't ask for a better service. There was no shuttle wait times at either the parking lot, or at the terminal for my return trip back to the lot. All employees (driver and cashier) very courteous.
verified customer
excellent!!!!!
Great experience
verified customer
The Parking Spot is really great. I called from baggage claim once we had our bags and by the time we arrived at the pick up location, the shuttle was just driving up so we only waited a few seconds! The driver dropped us off right at our car and loaded our bags into our trunk. Definitely the best service we have ever had from any off site parking location we have used in the past 10 years. And with the online price, it was the most reasonable too!
Good parking place and nice bus drivers.
verified customer
excellent service; courteous driver
verified customer
I called as soon as I had my luggage and walked over to the pick up station. The bus came very shortly after that. The driver loaded by two bags onto the bus and then into my car. I appreciated that very much on a cold, snowy day.
excellent!
verified customer
I called as soon as I had my luggage, walked to the pick up location and waited just a few minutes before the bus arrived. It was a nasty, snowy day and the driver helped me get my luggage on and off the bus and told me that he'd circle back to be sure I could get out of the snowy parking space. I was fine, but I do appreciate his concern.
What does this mean?
verified customer
We waited almost 10 minutes in negative 8 degrees for the shuttle. The parking spaces had 8 inches of snow mounds to burst through at the edge of each spot and then I had to stand in the mound of snow to get my luggage out of my tailgate. On departing, the checkout girl couldn't figure out my copy of my printed statement that showed I paid 5 dollars to reserve my spot. I had to wait over 5 minutes while she tried to figure it out and kept leaving my window to help people entering on the other side.
verified customer
Everything done in a timely fashion , will use again
the parking spot
verified customer
the shuttle drivers were courteous and helpful coming and going.
I'm in !
verified customer
This will be my Parking Spot every time! Minimal wait time coming or going. Got to my snow covered car, driver helped clean it off, ready with battery jumper if I needed it (happy to say I didn't need it). Really friendly, good service.
Great service
verified customer
It was a great place and I had an awesome experience with their service. I will do it again and I strongly recommend it to everyone who plans to park and fly. Thank you!
parking in Buffalo
verified customer
I would ike to say- I came home to Bufflo. Tons of snow. The shuttle driver went way out of his way to help me clear off snow and shovel me out. It was sub-zero and a foot of snow... Hats off to you!!!!!
No Problems
verified customer
Would use again
Great servive
verified customer
Came home to 1 1/2 feet of snow. They dug me out and cleared my car off. Would use them again.
Pleased
verified customer
I rate it 4 stars even tho I had to wait for a shuttle. When I got to my car, the shuttle driver put my luggage in my car for me, as well as shoveling me out.
No complaints
verified customer
We used the parking spot long term while away on a trip. Staff and shuttle drivers extremely helpful, courteous and very friendly. We brought a smaller car even though we knew we were most likely coming back to a lot of snow. Only thing that was a bit irritating was how close the vehicle next to ours was parked. Unable to get rear door open wide enough to put excess luggage/carryon bag in back seat. Luckily the car on the driver's side was gone so we were able to get it in on that side. No other complaints/issues. Price very reasonable. Will definitely use this service again! And will recommend to others travelling from this location as well.
my parking review
verified customer
The whole process was fast, efficient and courteous. No fault to you but when I returned to my car, I had to crawl through the passenger side as the next car over left me literally inches of space.
Buffalo Sot Review
verified customer
Staff very pleasant and helpful.Lot conveniently located and price (with discount) competitive.checkout was efficient.
Good Experience
verified customer
I tried The Parking Spot for the first time for an exteneded family vacation. I booked a reservation on-line, and parked at the facility. The driver was prompt to load our bags and shuttle us to the airport terminal. Upon our arrival home, the shuttle was waiting where they told us they would be. We had a quick ride back, with a few other customers. When we were droppoed off at our car, the driver helped with our luggage AND cleared the windows of snow. This was excellent customer service, and I plan to use The Parking Spot for all future airport parking needs.
good service
verified customer
Only drawback was that my Van was covered in snow and there was snow all around the vehicle but no vehicles parked near me. After I cleared a path my wife got in the car, then I waded through the snow to load the luggage in the back.
Would have been nice if the snow had been cleared.
Beth
verified customer
Very pleased with this service. I have never used a shuttle service before and did not know what to expect. Fast service, even at 4am when we arrived. Found the shuttle back with no problem too. Everyone was very helpful and friendly.
Week long parking
verified customer
Very easy to deal with. Waited less than 10 minutes at the airport, only because the shuttle was taking passengers to their cars. Will be using them in the upcoming weeks.
Exactly As Expected
verified customer
We arrived in to Buffalo at 11:10pm on a very cold and snowy night. We would not have been surprised if there had been a delay with the parking shuttle. We grabbed our suitcases and found the shuttle waiting outside. The driver dropped us off right at our car and brushed off the snow on the vehicle. The check out process was quick and easy and the complimentary bottled water was appreciated. We have left our car here several times before and I would use their parking service again.
Good service
verified customer
Last time i wrote negative review but this time the service was awesome.
verified customer
Very helpful and accommodating
Everything was perfect
verified customer
Effecient good service
Very pleased
verified customer
Everyone was very courteous and helpful, plus, they have points program. Also this place is easy to find.
Great experience
verified customer
very helpful and friendly people working there. Easy and fast. Will do it again and will tell people about it
shuttle
verified customer
Drivers were very courteous, but we were passed by at airport b first van, never stopped to acknowledge if he was full or why.
Good service
verified customer
We did not wait long for the shuttle to pick us up. I am very please with the service. The driver was very helpful and polite.
Waited for 20 mins
verified customer
I waited for 20 mins and no shuttle came and atlast one shuttle came and he said he will not drop me and pointed to the next shuttle. i walked a long way to the other shuttle . But pick up was on time.
Great airport parking experience!
verified customer
We definitely use The Parking Spot again. We were picked up in less than 5 min. and the driver was very professional and efficient.
Easy place to park at Buffalo airport
verified customer
Excellent service and a very good price with the on-line coupon. Staff is always helpful and courteous. Shuttle followed me to the parking spot and was waiting our return.
Ron F
verified customer
We arrived on Nov.20 expecting large quantities of snow at the Buffalo lot.the lot was clear with no delays.
Would highly recommend .
verified customer
Shuttle followed us to the parking space and was sitting at the airport when we returned. First rate!!
good service
verified customer
Good service, I would not hesitate to use them again.
Satisfied as usual.
verified customer
As usual, very satisfied. Very helpful drivers
and employee at checkout booth.
Excellent
verified customer
I am very pleased with The Parking Spot - Buffalo. There was no waiting time for the shuttle, both coming and leaving the Buffalo Airport.
Retired traveler
verified customer
As always, your bus was behind our car as we pulled into the parking space. Your driver was helpful getting my wife on to the bus. The bus was clean & WARM.
I always tell other people just how wonderful your service is. After being on the plane for over an hour, the cold water the check out attendant gave us was very much appreciated.
Thank you for offering your superior service!
verified customer
Love the Spot!!
Cindy
verified customer
Very nice, no wait time either way. Gave us the newspaper on the way in and bottled water on the way out
Parking at the Parking Spot
verified customer
EXCELLENT!!!!!
Waited too long, but my own fault.
verified customer
All the guys were courteous and helpful, but I was standing in the wrong spot for a pickup at the airport. My own mistake. It couldn't have been better or more convenient.
great service
verified customer
didn't have to wait at all
VERY COURTEOUS
verified customer
SPACE WAS AVAILABLE AND THE SHUTTLE WAS WAITING. EVERYTHING WAS OF A POSITIVE NATURE. THANK YOU
verified customer
The Parking Spot made the process smooth and easy
Quality of service
verified customer
All around very satisfied!!!!!!!!!
SEP 27
verified customer
Pickup at the Parking Spot lot was extremely fast. The wait going back was a little longer (10-15 minutes) however customer service was "tops".
My trip
verified customer
Arrival was perfect, however a short 10 Min wait for departure @ the airport which was fine with me.
5 star service
verified customer
Always excellent service. We use The Parking Spot every time we fly from Buffalo. And the cols water when we picked up our car was very appreciated.
I'll be back
verified customer
I ill use this parking lot again someday
excellent
verified customer
shuttle was waiting both coming and going. We got the USA Today handed to us going out and two cold bottles of water for the ride home. Doesn't get much better than that! Drivers were extremely friendly.
Exceptional Service and Parking lot
verified customer
Don't think twice about the Parking Spot! They are awesome and friendly.. And after a long flight it was refreshing to get a free bottle of water for the 5 of us that was in the car.. That is customer service to the fullest.. I definitely will be back and will tell all my friends to Park here..
Customer
verified customer
Wait time when we arrived to park was excellent. Wait time when flight returned and we were going to park was good.
verified customer
Would use again in a heartbeat!! Great service and fair rates!!
My trip
registered customer
I found your service to be Top Notch and will
Continue parking my at your facility
Great staff
verified customer
Staff were professional. Gave proper instructions for pick up. Appreciated bottle of water provided by lady in the booth.
awesome experience
verified customer
I have seen these shuttles around for a while and never used it. What a mistake that has been! I will never use the airport parking lots again. I didn't have to wait for the shuttle on either end, the shuttle was clean and driver very courteous. Even when checking out when I came back, I was given bottles of water on the way out! I will never use anyone else! Highly recommended!
verified customer
I will use this company in the future. It was a great experience.
Parking Spot - spotless!!!
verified customer
Amazing staff - very courteous, helpful and very customer friendly. There's even free cold water waiting for us when we got out of the lot. Will definitely park here again...
Service 07/23/3024
registered customer
Quick, safe, driver courteous, cashier friendly, will do it again
Return customer
verified customer
No problems
Great parking
verified customer
Great parking and very friendly employees!
verified customer
everyone was polite and knowledgable
NO problems
verified customer
very satisfied with this facility, will use again next time I travel
verified customer
Very pleased. will use again.
very good
verified customer
Parking was convenient and employees were very courteous and friendly. dropped off at the door.
Good service
verified customer
Everyone was very friendly...very courteous. We will be telling our friends about The Parking Spot.
Good Stuff
verified customer
The folks here are more than willing to help in anyway they can. Good deals are available if One pays attention. Will reccomend you to friends!
Excellent Service
verified customer
Personnel were friendly and courteous. I felt comfortable leaving my truck The Parking Spot.
mr &mrs
verified customer
great too deal with
Customer Satisfaction
verified customer
Very Satisfied
Pick up in your lot
verified customer
Waited allmost 25minutes to be picked in lot on the way to airport, if it happens again I will use one of the other parking lots
review
verified customer
It was great
verified customer
Great experience. Drivers and attendants were very friendly and courteous, which made the experience even nicer.
Memorial Day stay
verified customer
Great service from start to finish. very welcoming and customer focused.
The Parking Spot.
verified customer
Excellent service, for both pick ups and reasonable rates. Will definitely use this again when I need to..
Parking Spot
verified customer
Great experience! Very easy to use!
registered customer
everything was very satisfactory,staff was wonderfull.
Once again, excellent service!
verified customer
I couldn't ask for better service. I will park no where else but a Parking Spot. The drivers are professional, courteous, and ever so happy. Good location.
Parking
verified customer
Great staff, could'nt find the pickup area at the airport
very dod personnel
verified customer
We will strongly recommend
Clean, courteous, and helpful
verified customer
I will use everytime I leave from Buffalo
.
verified customer
very quick and easy no waiting
Prompt service
verified customer
Did some traveling alone for the first time. The parking spot couldn't have been easier. The shuttle drivers were extremely nice and helpful. Would park there anytime in the future. The women in the booth at the end of my stay was pleasant also
verified customer
I found the parking just what I expected. Convienent to the airport, friendly and helpful staff. I wished they would mentioned the disabled parking being in front, I'll remember to ask next time. Overall great !
verified customer
service was quick and staff was friendly.the car lot was clean and well our car was the same way we left it and the shuttle was right in front of airport on the way home.cute spots on shuttle. we have only one complaint.we had a reservation receipt that said a different price.
exactly what we were promised
verified customer
We prebooked online, got fast courteous service from everyone including the driver and at the end of the vacation paid exactly what we were quoted before we left. We would definitely use the patking spot again. We felt completely secure leaving our car there while on vacation
Wow!
verified customer
Had I used a limousine service I couldn't have been treated better...from the moment I arrived at The Parking Spot on departure when I was picked up as I got out of my car to my arrival back in Buffalo in pouring rain to a waiting driver who departed immediately for my car at the lot, I did not wait a minute.
I know this can't occur every time but I have never experienced such great service, and both drivers were pleasant and professional.
Outstanding Service!
verified customer
All the staff was polite and helpful, the shuttle service was quick and the free bottles of water as we left were truly appreciated! At the moment I wouldn't consider parking anywhere else when I need to be at the airport. Well done.
good Service
verified customer
great service
Buisness travel or Leisure
verified customer
I would rate this parking facility one of the best places to park when traveling out of Buffalo International Airport. Staff is very friendly and will go out of their way to assist you with your needs. I was traveling during the winter and the staff member went out of his way to help in removing the snow from my vehicle. Great Job
Great Service!
verified customer
Service couldn't have been better! Shuttle drivers were very courteous and helpful with the luggage! Shuttle was waiting behind my car when I parked it and was waiting at the airport when I arrived!
do it again
verified customer
Great
No worry parking
verified customer
Left my car for almost a week. The shuttle was right there to pick me up and take me to the airport. Easy directions for getting picked up after. No worries. Dropped me right off at my car and helped w my luggage!
verified customer
The shuttle was right there when I parked for my flight departure. I only waited about 5 min. when I returned from my flight.
Review
verified customer
I have always parked here and always will. Great service. Offering bottles of water very nice. The walk to the shuttle is a little difficult because it is narrow once you cross the street. Overall everyone does a great job. Thank you
Use of Parking Spot
verified customer
We have used The Parking Spot for several years. It has always been an excellent experience. On one of my more recent trips to Dallas, Tx, I had a horrendous flight home. Nothing went well, my flights were delayed, connections missed, etc. The only thing that was perfect was The Parking Spot people and my ride back to retrieve my car. The van appeared to be waiting just outside the airport, especially for me. The attendant was extremely polite, carried all my luggage, loaded it all into the van and then into my car. I was given a bottle of water when I checked out ( a very nice touch) and wished a safe journey home. On this last trip our driver was Karl. He apologized for our wait (all of 10 minutes). Again, all our luggage was loaded into his van and then into our car. He could not have been nicer and wished us a safe last leg to our journey. We will always use The Parking Spot!!!! Thank you very much for such excellent service.
verified customer
Very convenient spot right across from the airport, and the shuttle service was great and easy to use. We waiting a few minutes after our return, but not many. Only negative was paying the bill. The clerk was surly and asked me if I had a coupon. I said no, I had a reservation. The bill was much higher than expected, so I pulled out the online reservation and she huffed that she had asked if I had a coupon. I said again, all I had was a reservation. She then told me she didn't know how to reverse the charges on my card and I would have to "come back in a few hours" (I live in another city). I told her that wasn't possible and she then offered for me to call the manager later. I did, the manager was very pleasant and quickly credited me, so all ended well, but the clerk's behavior will keep me from rating this 5 stars.
Just as the reviews said,
verified customer
Never tried off site parking always used airport lots. Was a little concerned about availability with the Easter Recess. So I decided to try The Parking Spot based on the reviews it received. They did not disappoint. I was at their lot at 5 am and there was a shuttle waiting for me to unload my bags, the driver loaded them into the shuttle. Picked up a couple of other customers and we were at the airport within 15 minutes. On my return we just missed the shuttle as I exited baggage claim but another arrived within 3 minutes. Back at the lot in about 5 minutes. I will definitely be using them in the future.
verified customer
Quick, easy, reasonably priced and convenient.
Fantastic and super convenient
verified customer
Great, reasonable offsite parking
verified customer
Friendly, helpful service and reasonable prices. I will definitely use again.
verified customer
Excellent all the way around
Was great
verified customer
No complaints, great service
great spot
verified customer
First Time
verified customer
I chose this facility because it was recommended by a co-worker, and the prices were reasonable. I found the check -on process easy and the car was right where I left it. The shuttle bus wait was short and the staff was courteous and helpful. Would definitely recommend it.
Excellent, affordable parking option!
verified customer
We had a great experience with The Parking Spot at the Buffalo airport. We left our vehicle for 10 days while we vacationed in Colorado. The employees were incredibly friendly, their rates were very reasonable, and the overall experience was great. We will definitely park here again in the future.
Excellent Customer Service
verified customer
I made a reservation online the evening before my flight departure. The Parking Spot offered the lowest rate for long term parking (11 days). The morning of my scheduled departure there was a change in my flight, I then opted to fly out 2 hours earlier, which made me have a mad dash to get to the airport. Since I was driving from Erie, I called to notify The Parking Spot that I would be arriving earlier than my reservation stated. They had no problem with changing my reservation. When we arrived we were greeted with smiling faces, and a daily newspaper. There was also a spot just feet from the entrance and the shuttle was waiting for us. I should mention that this airport parking spot is literally across the street from the airport so there was no wait, and very little commute time. Upon arrival back to the Buffalo Airport we used a courtesy phone to call for the shuttle, no sooner did we set the phone down did the shuttle arrive. Check out was quick and simple, just have your reservation barcode available for the guy at the gate to scan, since we reserved online ahead of time we saved a few dollars which was night. We were also provided with cold bottled water when we left. I would highly recommend The Parking Spot to anyone traveling out of the Buffalo Airport due to their excellent customer service, convenient location and unbeatable prices.
Wow! What Service
verified customer
Arrived in the middle of a spring snowstorm. The pickup van followed me to a parking space. No wait. Upon return, the van was at the curb. Again, no wait. At checkout I was provided a cold bottle of water which made my drive to Webster shorter. GREAT SERVICE!
your record
verified customer
Our experience was good except if we had lost our paperwork you had no record of our contract.
verified customer
excellent
april shuttle
verified customer
always dependable, will continue to choose The Parking Spot
good job
verified customer
no complaints- already res. again for our next trip
Kind drivers
verified customer
verified customer
Immediate shuttle service when I dropped the car off. The driver was personable and helpful! Great service. I didn't use the shuttle on return, I was dropped off by the car rental service. Compliments to your employees. The driver who took me to the airport and the woman who was manning the front kiosk were both ver kind and customer-service oriented. Thank you for a happy experience in leaving my car behind!
WOW!
verified customer
Thanks folks. Everything was perfect.
Your staff from the Welcome to the goodbye were terrific. The bottle of water offered was a great touch.
Busy day at airport
verified customer
The shuttle was full when we returned from our vacation, so we had to wait for the next one...We filled up that van as well and others had to wait for the next..
Excellent experience
verified customer
We got in after 10pm and was not sure how the service would be at that hour. I was pleasantly surprised, with the van waiting, the driver helped with our bags and dropped us right off at the car. Everything was perfect. I will use this service next time I travel.
parking spot
verified customer
good price and good service
verified customer
Convenient and far less costly than parking at the airport or even staying at a local hotel that provides parking and shuttle to the airport.
Buffalo
verified customer
Great services, friendly people and the complimentary water was a bonus for the ride home!
geat experience
verified customer
I was completely surprised at how efficiently everything was run. When we checked in and parked we were immediately picked up by the shuttle and taken to the airport all within a time frame of 5-10 minutes. Upon return we arrived at the designated meet location and waited for the shuttle for about 5 minutes. I will definitely use the Parking Spot again and refer others to it. Thank you.
Good Experience with The Parking Spot
verified customer
I would definitely park here again. I didn't have to wait to be picked up to go to the airport and I didn't have to wait to be picked up at the airport to go back to my car.
I would park here again.
verified customer
Shuttle pick up was at far end of pick up lane. Off site parking shuttles get farthest positions
The Parking Spot
verified customer
Personnel at gate and shuttle drivers were both courteous and well informed about the area. Good value as well. Lot was well maintained as we came back during the storm last Saturday,
Try it you'll like it.
verified customer
It's reasonable and very quick way to get to the airport and park your car.
verified customer
Excellent service. We will definitely park there again, and will recommend to our friends.
Parking
verified customer
All the people were very courteous. Despite the fact that we were the last flight into Buffalo very early 12:35 am Friday morning, we were picked up and out of your parking lot by by 1:00 am.
We will definitely use your parking facilities on our next trip out of Buffalo.
Parking in buffalo
verified customer
We were very happy with your service.we only waited 2-3minutes when we arrived,,and about 5 minutes when we returned,,shuttle driver,s were both nice and helpful,,clean shuttle,,great service,,we also got a couple bottles of water on our way home,,we will definitely use your service again
return trip on March 17th
verified customer
Our flight was delayed by more than 7 hours getting in after midnight but the shuttle was there waiting for us when we walked out. That was great that allowed us to get transported to our vehicle and on our way home in a timely manner. Thank you. Will definetly continue to use the Parking Spot.
All was great!
verified customer
No wait for the shuttles. The drives were as great!
verified customer
Your service is exemplary. Just keep doing what you are doing.....
The parking spot, excellent service
verified customer
We used the Parking spot shuttle service for our trip leaving buffalo on Sunday, march 16th 3 am and returned friday the 21st 330 pm..
Both times the shuttle was waiting for us , helped us with our bags. both gentleman were very accomodating, we would definatley leave are car there again.
verified customer
Good service. Drivers were very helpful.
verified customer
I parked for 16 days and one tire had low air when I came back. Your staff was very courteous and helpful and brought out the equipment readily to put air in my tire. Really appreciated the survice.
Excellent Service
verified customer
This was the easiest experience I have ever had at an airport. Fast and friendly service.
thank you
good place to park
verified customer
My experience was very good, except for your on-line registration process which corraled me into an arrival date of 3/4/14. I actually arrived at 5:00 AM on 3/5/14. The web site was very confusing, but the service on site was second to none. I will park with you in the future.
parking
verified customer
All went great !
good parking
verified customer
excellent parking
Good parking
verified customer
First time using The "Parking Spot" in quite awhile, I experienced no problems,very reasonable rate, the check out clerk was very pleasant, will use again in the future
Good job!
verified customer
I felt uncomfortable not having a telephone number to call for pick up when flying back into Buffalo from New York. I worried about how the company would know that: I had arrived, I needed to be picked up and how long I would have to wait. This feeling of unease was not pleasant.
Having said that, everything else about the parking experience was 5 star. The driver going to the airport was very good. The driver returning us to the parking lot was above and beyond expectations.
I would not hesitate to recommend this company and I will certainly use it the next time I fly out of Buffalo.
Thank you for an excellent experience.
verified customer
Would use it again & would recommend it to other people
Great service
verified customer
When we returned from our trip, we found a dead car battery. The driver of the shuttle came back with a battery jumper and we were able to start our car right away. This was after he helped us get our bags into the car. Great service. We will definitely use them again!
Great experience
verified customer
This is the first time we used the service and had prompt service, being taken to the airport within 5 minutes of arrival. When we returned the shuttle was waiting at the airport and we were promptly taken back to our vehicle. Staff was pleasant and courteous.
They even gave my car a jump
verified customer
Good experience overall. Drivers were great and even gave my dead battery a jump on my return.
very good
verified customer
Was very pleased with my experience in using the Spot, for our airport parking. On time,and the cost was as advertised. When flying again, I will use the Spot.
GREAT WAY TO PARK!
verified customer
Best idea since sliced bread. Great way to beat the main airport lots and MUCH less expensive. I'll use it from now on.
Disney 2014
verified customer
Your people were great. little trouble checking out. I bought my reservation via Airport parking. This was because I was driven to them (via the net) when I was looking for your site. I was a bit bumed because it costt more that I shoud have paied. You may need to talk to your web master and have him look at his adveritizing.
All in all I would return again.
verified customer
Excellent service!
First Timer
verified customer
This was the first time we used the Parking Spot and it was great. The shuttle was there in minutes and when we came back we also had one within minutes. One thing though was there was quite a bit of snow in front of our van and it was a bit of a challenge to get out.
Pick up
verified customer
Did not know that you had to walk with luggage to end to get picked up.
verified customer
The drivers were very nice, helpful and courteous. With the exception of the cashier at check-in, everyone was nice and all went well.
Very Pleased
verified customer
Very pleased. Attendant was very friendly, helpful with directions.
Told us about 'frequent user' program.
Bottled water was nice touch.
you are the best!
verified customer
coming and going was GREAT.. Love the cold bottle of water when we left. Felt sorry for the lovely lady who checked us out! She was frozen and her nose was dripping. It was a very cold night for her...She was awesome as well as the men who drove us to and from the airport! Thanks so much!
Review Comments
verified customer
Every thing was great with only a few minute wait for the shuttle with a very helpful driver. The driver also help in getting my car started with the use of battery cables.
The next trip through Buffalo I will be using "The Parking Spot" again.
verified customer
all positive
Overall a great experience.
verified customer
Easy to park, shuttle was waiting to take me to the terminal. Spot I got was near the front of the lot and there was a reasonable amount of space between the vehicles.
Upon my return, the shuttle was completely full. It didn't not appear as if they had enough shuttles running at that particular time as there was a line. Drivers were friendly and helpful. 4/5.
Making a difficult time very easy!
verified customer
I have used Airport Parking for many years. I would use no other. Shuttles are always available and close by to pick us up, load our bags,give us location slip,deliver us and bags to our terminal. Everyone was professional,courteous and friendly. Would recommend no one else to my friends.
Painless
verified customer
This was super convinient. Fast service and everyone from the attendants to the drivers were very courteous. Without a doubt will use for future travels.
Excelent service
verified customer
Great service and quick.
Parking Spot at BUF
verified customer
Excellent in all ways. Upon arrival at 7 degrees, a very cold day, the shuttle was right there; return after my flight, the same was true.
verified customer
Shuttle was right there when we pulled in but when we got home from vacation we had to wait about 12 minutes for a shuttle to come around. Drivers were very friendly and helpful though! Overall it was great service
Parking for 13 days
verified customer
I have used this parking spot when ever I have used the airport about 8 times at least and have always had good service I really appreciate the fact that when leaving I am offered a bottle of water Thank you
Snow clearance
verified customer
All was good until I approached my vehicle.
There was a big lump of snow at the side/front of it, over which I tripped and fell. My back is still hurting almost 60 hours later.
I did really appreciate the service provided, other than that.
JP
feed back
verified customer
Wait time was reasonable. lot was snow covered but plowed enough to get in or out easily. attendant and drivers were polite. a good experience, we will use your lot again.
renter
verified customer
Good service at checkout.
directions from the east on I #90
verified customer
Your directions to The Parking Spot from the eastern direction on the thruway should be updated to let people know the exit # !! From the east--we should get off at exit #49 and follow rt. 78 south -- take a right onto 33-west. The Parking Spot will be the left.
susan M
verified customer
it was a great experience from start to finish! friendly and helpful attendants, I couldn't have asked for better service. I am a costumer for life.
Mmh
verified customer
Very prompt service even at 5:30am. Everyone was friendly. I'll use it again.
very good
verified customer
Very good prompt service
My Review of the Parking Spot
verified customer
Fantastic....
Good and not so good
verified customer
We had immediate pick up as we parked but the driver waited until we struggled to get our luggage to the steps before he got out of his seat. He did help us unload.
The driver on our return was very pleasant and helped us unload.
The cashier is the kind of person every company should strive to have. He greeted us with a big smile and inquired about our trip. After a long day at the airport it was so nice to get a warm welcome home
great experience
verified customer
The lot was clear and had great parking. There was a shuttle waiting when arrived at the lot and at the airport. The staff was very polite. A great experience from start to finish. I will be using this service again.
Good parking spot
verified customer
The Parking Spot-Buffalo, NY provided excellent, fast service with good shuttle connections, baggage handling and secure easily accessible lot.
Service
verified customer
Shuttle was right there when we parked our car. Shuttle was right at the airport when we came out.
Great service and nice people working for you.
Excellent and Quick Service
verified customer
The service was quick, excellent and convenient. Will use it again in the future.
Great service
verified customer
I would recommend this parking spot to anyone wanting to fly out of Buffalo. My parking was kind of undetermined as to how long my stay would be and they were very accomodating in letting my car stay long after the date I had picked to retrieve my car. Definitely park here!!
Parking
verified customer
Excellent
Happy
verified customer
very happy with the service! Our home flight was delayed, they were still waiting for our arrival!!! We are very satisfied, we would use them again!!
Very helpful
verified customer
Van was waiting, Driver took me to my car, helped to brush off snow and remove snow from behind vehicle so I could get out. took no time at all to get checked out real good experience. Will probably park there again.
verified customer
He even brushed the snow off our car. Womderful
Excellent Service
verified customer
I will deffenitelly be using your parking lot in the future. Your driver even brushed off our windshield of snow that had built up over the week that we were on vacation. Thanks for the great service that we were given. Paul
Why Haven't I Used This Sooner?
verified customer
I wish I had known about The Parking Spot on my last trip. I spent $95 on long term parking. The shuttle was right there both times and the drivers were very courteous. The only glitch was that it was snowy so it was hard to find my car but the driver and other passengers all, helped so that was really nice. I will definitely be using this on my next trip!
Wow - Terrific Service at The Parking Spot
verified customer
We had the privlege of parking at the Parking Spot at the Buffalo Airport January 14-18, 2014! Our experience with this organization was nothing less than amazing! The shuttle van was pulled up behind our vehicle before we had even opened the doors of the car upon arrival. The courteous driver took full charge of our luggage and we were taken to the airport in a warm and safe manner! Our luggage was removed and taken to the curb directly in front of the JetBlue check-in counter! Upon return, although almost midnight, our shuttle was waiting after we collected our luggage outside exactly as directed on our parking voucher...again, the driver grabbed our luggage and took us directly to our vehicle and loaded our car. Thank you so much! We will be using "The Parking Spot" for our next adventure to the southern US in latter February. Sincerely,
The O'Reilly Family
Seaforth Ontario, Canada
Excellent Service
verified customer
I will use it again and refer my friends.
Awesome!!
verified customer
You guys are Awesome!!
Service
verified customer
Your prompt service was appreciated.I would continue your system
Ms.
verified customer
We were very pleased with the service. The snow had been removed from around our car. The drivers were very helpful and friendly.
review for the parking spot
verified customer
the staff was courteous and helpful getting us to the car and helping us clean the snow off. the check in and out were gppd/
Excellent Parking Place
verified customer
Very courteous service, and even had help from staff digging my car out. Definetly wil use again.
Wonderful Service
verified customer
We have used your lot before, but this time was the best since you now have the shuttle at the airport and there is no need to call and wait. That was wonderful on a cold, snowy day! Also, your check out attendant was extremely helpful and accommodating. Thank you! We will definitely park at your lot again.
good service
verified customer
We were very happy with the friendliness and helpfulness of the shuttle drivers. Also appreciated the copy of USA Today.
verified customer
Drivers were helpful in loading & unloading luggage and on return cleared off my car of the piled up snow. Great job
great
verified customer
reccommend
The Parking Spot
verified customer
This was my first time parking here. I will do it again. The shuttle was at the parking spot & at the airport upon arrival & therefore we did not ahve to wait out in the cold. The car was also in good condition upon arrival & they were generous to offer us water. Very friendly staff. Great experience!! Thanks.
Excellent Service
verified customer
We traveled from Ithaca to fly out of Buffalo and were uncertain how this service would work. We were pleasantly surprised with the speed and ease of drop off and pick up, and particularly by the courteous staff. We'll use the Parking Spot every time we fly out of Buffalo.
excellent parking service
verified customer
will use the service again in future
verified customer
The Parking Spot has been our choice for airport parking in Buffalo before, and this time was just as easy and quick as always. The price is right, too! Highly recommended!
Excellent service
verified customer
I highly recommend this parking place. I will definitely use it again.
Well done
verified customer
after a wintry(12 day) Vacation it was great to have prompt shuttle service, including snow cleaned off my car! I will not hesitate to use your service again should the need arise.
sincerely Bob Miller
Great Service
verified customer
I only waited approximately 5-10 minutes for the Shuttle; however, once in the parking lot the driver, brushed all the snow & ice off my car and waited until I was inside the car, before he left. I felt safe. Two thumbs up!
parking
verified customer
Upon arrival to the Parking Spot I didn't think there were as many shuttles available as in past years. We had to wait at least 10 minutes in the snow trying to track down a shuttle at 5am. We ended up walking with our luggage to a shuttle that was at the end of the parking lot. We loaded our luggage and unloaded our own luggage. I didn't feel that you were as accommodating as when it was Sun Park.
I also set this up ahead of time online expecting I had a discount. When I checked out I was told I didn't have a coupon.
I'm not sure I would go with The Parking Spot again.
Fast and Efficient
verified customer
My husband and I were most impressed with the service you offered. Will definitely use you again. We were even offered water for our journey home. A very nice touch!
Great Employees
verified customer
Efficient, courteous and helpful
This is very good parking spot
verified customer
The shuttle bus is very good and waiting no time for the shuttle bus.
The shuttle bus had been waiting for us when we came out the airport.
The check process is very good.
Thanks The Paing Spot for everything
great customer service
verified customer
Will use again
verified customer
staff was friendly Very nice.
Amazing parking with superb service.
verified customer
Reserved parking on line.When we got there there was the shuttle right behind us.We parked the gentleman loaded our luggage and took us straight to the airport.When we got back shuttle was waiting in the front,it was a stormy snowy day.The driver got us to our car,not only did he unload our luggage and placed in our vehicle,he also helped clean our car from the snow.We were so impressed with the level of service.Not only we will be using this lot again,but we are telling everyone else to use it too.Thank you you made our vacation that much better.
:o)
verified customer
Staff was friendly....Car lot was clean and well lit. Both Shuttle bus drivers that we had were very nice and chatted the whole time! Will use this service again...Also loved the coupon. My bill was about 35% less by booking on line.
Great place to park!!
verified customer
I have parked here before as it is the best. The shuttle was waiting where we parked. Polite gentleman and excellent service. The shuttle was waiting when we arrived back and we had no waite time. This certainly beats the airport parking!! Would highly recommend.
Good experience
verified customer
I stayed here in December, during the week of constant snow and freezing cold temperatures. The shuttle was waiting at the pick up area when I walked out of the airport, which worked out perfect because I didn't have to stand around in the cold waiting for it. When I got to my car the driver got out and helped me clean the snow off of it. I guess the only bad part of the experience was the fact that there was about 6-8 inches of snow around my car (I'm not really sure there is anything that they could do about that) but it made it very tough to pull out of my parking spot. When I finally did get out though, the roads in the parking lot were well plowed. Overall I would have to say that it was pleased and I would definitely use them again.
My Experience
verified customer
I probably had a different experience than most people. We entered and parked in the facility in a most efficient manner. It was on our exit that the Parking Spot showed exactly what type of business they are.
While on vacation, my purse was stolen. Of course my Parking Spot ticket was in it along with my cell phone & credit card. I couldn't access my email to show my confirmation or provide the proof of date of entry with the original ticket. I was wondering what I was going to do or how the employees would handle it. The vacation itself was unsettling. I was hoping for a good outcome.
The gate employee and her manager heard my sad tale. They looked up their records and couldn't find any. I gave them my entry date and they didn't question or give me a hard time. Luckily my sister had her credit card. They put the entire charge on her card, but advised since I had paid for the first day already, that they would refund that day; I just had to email the manager my original confirmation. It was fast, simple and easy. They were so gracious and helpful! The Parking Spot earned my loyalty!
verified customer
Amount at check was more than the online quote
easy parking
verified customer
Our experience with The Parking Spot in Buffalo was very good. The shuttle driver was helpful and efficient. The only thing I would change would be the return trip. Would have been nice not to have to walk to the end of the line of where the shuttles were parked.
Closeness to Buffalo Airport
verified customer
The parking spot is convenient and the cost was fair.
Good service
verified customer
Overall good rate, good service, safe and park here again.
verified customer
Very pleased
verified customer
Parking was effortless, the driver was there when we arrived and was very helpful in assiting with our bags and getting us off to the airport in great time. Upon our return, the vehicle was waiting, the driver was very courteous and got us back our car quickly and offered to load our bags in the car before leaving.
verified customer
The agent should have done a better job explaining the charges when I picked up the car. The agent did not appear to know what to do with the internet printed receipt (with bar code) that I presented. Also, when I picked up I didn't fully understand the charges.
Best Place To Park!
verified customer
We always park at The Parking Spot.It is fast and convenient and we know our car is safe.
good service
verified customer
Would use again. Guy in the payment booth very nice, friendly & helpful. Did not have to wait long for bus. Good experience.
verified customer
I was very impressed and will definitely use your services again and recommend you to family and friends.
Thank you
verified customer
Many thanks for making travel easier because of no stress parking.
excellent, gracious employees.
verified customer
Excellent service
Great
verified customer
Quick in, excellent shuttle service and easy check out. Definitely a service I'll use again.
verified customer
Excellent service.the little things I was most impressed with.cold bottles of water handed to us.will definitely use your services again when I return buffalo airport.thank you
Review of Parking Spot
verified customer
Service was good, everything was what I expected
Great service
verified customer
The fellow in the booth even gave us bottles of water as a to go gift.
ParkingSpot
verified customer
The only problem we encountered was not knowing where to pick up the shuttle on return. Each time we have used your service in the last 2 years the
pick point was changed. We were not made aware of this at time delivered to airport.Thnk you.
have and will continue to use
verified customer
I have use the parking spot for about 15 yrs even though it has had different names. always friendly service. they also have coupons to help with the cost. will continue to use them in the future liz
Great Parking
verified customer
It was quick and easy to check in and out. Prices are very reasonable. I also received a free bottle of water for my drive home to Rochester.
Good service!
very thing was good
verified customer
Every thog was good
Review for the Parking Spot
verified customer
Very nice service, the people that attend me were very kind and friendly. Congratulations!!!!
Everything was OK.
not even sure we parked in the right lot
verified customer
Where we parked was great but not even sure if we parked in the SAME lot we prepaid a night for....we presented the lady w/ a coupon as we were leaving/paying for 20% discount from AAA and she said "That's not us!" - so I don't know where we parked but it was great, wherever it was
Best parking expense ever !!!
verified customer
Arrived at 5 am, and found a parking spot near the front and the van pulling right up behind me. On my return, the van was immediately available and dropped me right at my vehicle. Upon checking out at the gate, I was greeted with a friendly smile and given an ice cold bottle of water for my trip home. Oh, and the rates are great too. Awesome experience.
verified customer
Excellent!
Another well pleased Parking experience.
verified customer
Since being retired, we only fly a few times a year. When I book a flight, I always book parking at The Parking Spot right after. I don't even look for other parking alternatives. Parking Spot has ALWAYS provided great service so why look anywhere else.
fast convienent
verified customer
bus waiting both in parking lot and airport
Very nice
verified customer
Quick and easy
Parking
verified customer
I love the Parking Spot. A friend told me about it and this is the second time I used it. Excellent service! Will use again.
Good location and speedy service
verified customer
The location is few minutes from the Buffalo airport and the service is speedy. The shuttle was ready when I parked and took me to the airport. While on the return had to wait less than 5 minutes for the shuttle to pick me up from the airport. Attention to detail - as was leaving they offered a water bottle for the drive back.
Parking
verified customer
The service and parking was fine.
Couldn't ask for anything more
verified customer
Excellent service
I Always Park Here for Buffalo Airport
verified customer
Price is right and have never had to wait more than 5 minutes for the shuttle.
Fantastic service
verified customer
Our driver was very courteous.
I would use the service again.
Great job
verified customer
My experience at the Parking Spot was very good. The shuttle was waiting for me both on arrival and upon my return. The people were very friendly and helpfull.
no waiting
verified customer
have used 2 times this year alreay and plan on using every time we fly. with leaving so early in morning, makes it easier than having someone drop you off at airport. very reasonable pricing and appreciate the free paper and bottle of water when we get back. thank you
Excellent Service
verified customer
The service I received was excellent on arrival and when I departed. Received useful information at exit which I can use to apply to future visits. Much appreciated.
service
verified customer
Great service. Will always use and recommend to all.
Good experience start to finish
verified customer
We were especially pleased with both drivers - 5/6 & 5/9.
Driver
verified customer
Your shuttle driver was very kind, he helped us load and unload our luggage.
a little wait
verified customer
I have parked here many times and it is the first time I had to wait for a shuttle.
Driver great and very helpful
verified customer
I would definitely use them again!
Good deal. Good job.
verified customer
Nice operation. Advance registration and locking-in of discount via Internet. Good shuttle service to and from airport. Shuttle driver assisted with bags.
Check in/ out
verified customer
Great! Made my trip less taxing!
Painless, Worry Free Parking Solution
registered customer
I will be using The Parking Spot again every time I'm travelling out of Buffalo. Very timely shuttles were waiting for me. I'm more than pleased, and would suggest these guys to anyone and everyone.
The cold water at exit was perfectly timed.
My experience was exceptional.
parking
verified customer
excellent and courteous service
1st time customer
verified customer
Excellent service, very courteous staff, friendly and I will be sure to use again and recommend to freinds and family.
Rip off
verified customer
If you book your parking through the Airport Parking website you'll get ripped off because they add their own fees to the bill. With all their fees, it would be cheaper to park right in the airport parking lots. You are better off going directly to The Parking Spot website and using their site and coupons and avoid the middle man.
Shuttle
verified customer
Only reason we waited that long was because shuttle was full. Driver was very helpfully.
no problems
verified customer
great service! I will use you again when needed
Very Convient
verified customer
The shuttle was waiting for more passengers at the desidnated spot. No need for phone calls...and long waits as before!
Great experience
verified customer
No problems whatsoever.
Driver was friendly and helpful. Will definately use them next time I fly from Buffalo.
very effecient
verified customer
just my kind of place to park. organized, efficeint. no complaints.
????
verified customer
We have never had problems with your parking lot. The service has always been good. We did not have to wait long for the shuttle to arrive after we got off the plane. Name change is confusing when getting online reservations.
convenient
verified customer
The Parking Spot is a great place to park. It is very easy to get to, and its location across the street from the airport is a plus. The gate attendant and shuttle driver were very helpfull and polite. The parking fees and security are excellent not to mention the free water upon our exit.
Thank you,
Mike Laska
nice and quick
verified customer
Great friendly and helpful very nice. Thank you for the service.
Best Parking Service, Ever!
verified customer
The shuttle was actually waiting as we pulled into the Parking Spot. The drivers were courteous and helped us with our luggage. Even the women working in the tollbooth were very friendly and helpful. We will definitely use the Parking Spot everytime we fly out of the Buffalo Int'l Airport.
good
verified customer
Service was good, driver was vat of information.
Spot On
verified customer
Convenient, quick and easy. Drivers are always friendly and courteous.
So much better....
verified customer
There is no camparison between Fast Trac and The Parking Spot... our experience was just what it should have been... Painless and convenient.. Thank You
Good experience
verified customer
great way to get to the airport not only quickly but economically
Service
verified customer
Personable, excellent service would not hesitate to use again. Staff where aall very friendly and helpful
Great
verified customer
Great service and great price! Love the paper and the water!
great experience
verified customer
We had 5 picese of luggage and never had to wait for the shuttle. Had service from my truck to the airport. Would use them again when I fly for sure.
Great experience
verified customer
The shuttle was there for us when we arrived at the lot and waiting in it's spot when we returned to the airport. The staff was pleasant and courteous and even offered us water as we left. Everything went smoothly. I would use this parking again for sure and recommend it to my friends.
timely
verified customer
Our shuttle was right there waiting when I got there and only waited less then 5 minutes for shuttle on return even as our flight was late due to storm. We got in 2 hours later then my reserved time.
Car Was Safe and Surrounded By Light for 15 Days
verified customer
taxes and fees sure made my cost higher than I would like.......the rate of $8.05/day is not very accurate.
Always the BEST SERVICE!
verified customer
We tell everyone we know that will be flying to use your service. After being burned at NFTA bad service we were pleased to use The Parking Spot. We got into your lot and the driver was waiting for us to get out of the car. Even thought it was early he was in a good mood and anxious to help us with our bags. Another couple on the bus (with kids) had a lot of stuff but he treated them just as if they were friends. The bus was clean and able to sit comfortably with out worrying about getting dirty. While the airport is renovating (again)we had to go left coming out of the terminal to get to your bus on our return but your driver was waiting there for us in spite of it being 1am. Your service adds to the enjoyment of the trip and will always use it. Thanks for knowing how to treat flyers.
great parking experience
verified customer
e were very happy with this lot. Service was great - shuttle was waiting at airportwhen we arrived (1:30 am, driver was friendly. Got a good deal on-line. Would definitely use again.
Great
verified customer
Always great. Thank you.
Excellent Servie
verified customer
I just want to praise your company for such great service. When we arrived there was a shuttle who immediately followed us to a parking spot. The driver helped us load our bags on and off the shuttle. Upon arrival to the airport, the driver made sure that he informed us about where the shuttle pick up was located upon our arrival back from our trip. When returning the shuttle was waiting for us and again the driver was more than helpful. It is hard to find great customer service, however we found it right at the Parking Spot!!!
Excellent service
verified customer
Excellent service, no complaints
Great Parking at a reasonable price
verified customer
Reservations are simple on line, you do what you promise, great service. The water bottle is a nice touch, always thirsty after a flight. The attendant was very courteous.
wonderful!
verified customer
Everything about our experience with The Parking Spot was great - friendly staff, timely service, good price, close to the airport, safety, and the little perks like the USA today and bottled water. We will certainly use it the next time we fly out of Buffalo.
Buffalo Spot
verified customer
The Parking Spot at Buffalo was easy to get to. Upon arrival I was given a USA Today newspaper to read on my flight. Shuttle to airport was quick. Upon return the shuttle was waiting. Paid amount using a discount coupon found in airline magazine. Offered cold bottles of water for the trip home. Would use The Parking Spot again !!!
Great!
verified customer
Very courteous staff.
Great experience!
Dian
great service
verified customer
will use service again
Goofy Driver/Good Driver/Good Cashier
verified customer
Driver who first picked us up drove right by us with no explanation to pick up 4 other people several rows away. He was so far away we could not tell that he was picking up passingers, so we thought he was just taking a break. It was hot so we got back into our car. He did not tell us about the leaking airconditioner until we almost sat in a puddle. And he was not clear about telling us about the new pick up location.
Driver upon our return was curteous, efficient and very a very clear communicator. He got us to our car in no time. Cashier was helpful and fast.
Welcome Home with a smile!
verified customer
Not only were my shuttle drivers extremely pleasant and helpful, that cold, cold bottle of water on the way out was a welcomed bonus. You don't realize how much you really need it after a long flight.
I was lucky enough to get a spot right in the front, so I was very happy. Thanks.
Passenger
verified customer
Everything was perfect.
Super Parking Service
verified customer
Parked for the first time and for 6 days. Reasonable fare.I no sooner parked and a bus was there to pick me up. The driver was personable and helpful. He explained what I had to do at the airport due to the renovations. He instructed me for the pickup stop on my return. I was introduced on check-out to the Parking Card to build points towards future free parking. I was also offered a bottle of cold water.I'll definitely be back.
A+
verified customer
Reasonable rates, no waiting for the shuttle, helpful and courteous staff. Plus, those spots make the parking lot and the shuttles very easy to find!
Total review very acceptable
verified customer
Upon arrival, driver was prompt,courteous and helpful(with bags) ON Way to airport. However on our return to buffalo, our driver was courteous but somewhat reluctant to help with baggage!He did not warrant any type of compensation nor did he receive any from us..Overall, I think the operation deserves 5 stars.
comment on my parking at parking spot
verified customer
I would park here again. It was nice being dropped off at the airport and being picked up. Our flight was delayed by an hour. After picking up our luggage I called to say we arrived , I was told they were already on their way should be there any minute. It was also nice getting cold bottled water when exiting. It was very refreshing! This was my first time parking here. I was referred by a coworker. It worked out well.
Great service!
verified customer
Staff very courteous and helpful. Great experience with this company.
My van,s sleepover at the spot.
verified customer
We were very happy with the Parking Spot. It was very convenient. The shuttle was available right away and we were at the airport in plenty of time. When we returned from out trip it was the same way. I would recommend it for sure.
parking review
verified customer
I was very impressed. The shuttle followed me to where I was parked. The shuttle driver helped with the luggage and informed me of the frequent parking deal. The shuttle was parked at airport when I arrived and got me back to my car promptly. Grateful for the free icy cold bottle of water. Had 2 hour drive home. It was much needed. Very quick service. Very impressed.
Service
verified customer
Excellent service.Will continue to use your service.
very good
verified customer
A fine experience. Shuttles were waiting at both the lot and airport and drivers were helpful and courteous.
Parking ease
verified customer
It was a pleasure to use the parking services you provided.
smooth as silk
verified customer
The drivers were fast and courteous. No Problems.
escellent experiences with The Parking Spot
verified customer
We have used The Parking Spot each time we travel and have been more than pleased. On one particular trip to Texas, when almost everything else went wrong, the yellow spotted bus was a most welcome sight after I dragged my self out of the airport at midnight. My bags were carried, the driver was pleasant. He loaded my bags into my car and wished me a safe drive home. My bill was very reasonable and I was given a bottle of water for the long drive home.(a very nice touch) I don't believe I will ever use another parking company.
Parking Spot Review
verified customer
Was pleased with service. Drivers were very courteous and friendly. Will continue to use your facility when needed.
airport parking
verified customer
Everything was excellmnt- shuttle buses,check-out,eyerything.Would use again and recommend to all.Thanks
parking recap
verified customer
Very pleased, will use the parking spot for all future travel
Fast, convenient place to park
verified customer
Parking at The Parking Spot is a no-brainer. The shuttle is always right there to pick you up once you park your car and the drivers are very courteous. On the return trip I have never had to wait very long for the shuttle to pick me up and take me back to my car. I have parked there three times and would do so again.
great choice
verified customer
Searched from home in Markham Ontario. Good deal, fast and reliable service. We spend no time waiting and both trips to and from the airport, the drivers were friendly, helpful and very nice with the kids as well. I'll definelty use them again.
Thanks ML
Misc.
verified customer
Used your location for a number of years.
Last trip, as have been most, was promp and
driver was extremely helpful..
Do not change or screw this up.. You provide
a great service.
Smooth operation
verified customer
Very smooth operation.
Florida Trip
verified customer
This was the first time we used a parking facility other than the NFTA's lot. The bus was waiting for us at the designated spot but we had to walk to get to it and when you have a lot of luggage that is a problem. I know the airport is under renovations but it seems ridiculous that your buses cannot pickup where they normally do. Other than that it was a good experience.
Quick and Easy
verified customer
Everything was wonderful.... shuttle bus was waiting for me when I exited my car....a quick trip to the airport. On the return I waited less then five minutes for the shuttle to arrive, was dropped off at my car and checked out with no problem.
Thank you!
The Parking Spot
verified customer
The Parking Spot is a good and reasonably priced airport parking area. I have used it for a few years now and always go back. They are very prompt in picking you up when you arrive and drop off your car. I have never had to wait to get to the airport. The wait time when returning has been very timely also.
Thank You
verified customer
My first time using Parking Spot, extremely statisfied with the professional staff an efficient shuttle to an from the airport. Will definately use in the future! Thank you!
Mr.
verified customer
I was overcharged at checkout and had to return the next day to receive a credit for the difference. Booked this res. online with a deposit.I felt the charges were high and will probably use a cab from now on. Same money!!
Great!
verified customer
All staff very courteous and helpful on the phone and assisting us with loading and unloading our luggage. They all had a very cheery attitude.
Great Service
verified customer
100%
zzsddgdgf
verified customer
My Prius would not start. Staff was very helpfull in assisting me to get it going.
great place to park
verified customer
The parking spot was very easy to find and use. We came in early in the morning and a shuttle was waiting to take us to the airport. On the way home, we had a little trouble finding the new boarding station, but once we did, it was easy to get to. We waited no more than 5 minutes for a shuttle to take us back to our car. It was very easy and very affordable.
Great place to park
verified customer
Bus driver was very courteous.He apolized several times for the construction problems at the airport.People were very nice at checkout and were very quick.Great place to park.
great service
verified customer
Everything went well, with fast service. Would easily recommend to others.
Location signage
verified customer
Better signage would help locate the shuttle. We initially could not find it.
First-time User
verified customer
Great service. Very helpful drivers. Loved the colorful buses. They can be seen from anywhere.
Service
verified customer
Everything was great and driver very helpful.
Review
verified customer
Would use again
Will park again
verified customer
Good service. Driver was helpful and courteous. Thanks for the complimentary water.
value
verified customer
good value
What we Hoped For
verified customer
All went as planned - what more can you ask for???
great service
verified customer
Got in my parking spot quickly and the shuttle bus arrived right away and took me to the airport. The driver was very courteous. When I got back my car was fine. The parking lot was well maintained and was out in no time at all and enjoyed the bottled water they offered for the drive home. Will always consider the parking spot if needed in the future.
Great Service
verified customer
Your drivers are very helpful, and I really appreciate the offer of a bottle of water after a long flight.
Don't change anything!
Pleasant Experience
verified customer
Courteous drivers, clean buses, very organized.
excellent experience
verified customer
The drivers were prompt and helpful!!!
Great service
verified customer
You guys are great & the price was right.
parking
verified customer
everything was great! Thanks.
The Parking Spot
verified customer
service was very prompt and pleasant. No problems.
buffalo ny
verified customer
best airport parking experience ever!
Great Service, Excellent Staff
verified customer
This was my first time using The Parking Spot and I was referred by a customer. The Parking Spot provided excellent service. The staff was polite and knowledegable. The driver who picked us up at the airport was polite and prompt. He waited at our car and made sure we were safe before he left. He also helped with the luggage. The lady at the checkout was excellent and made sure we knew to register online and how to use The Parking Spot on our next visit.
Our car was the way we left it. We were very very pleased and we will continue to use the Parking Spot when we fly out of Buffalo Airport.
Thank you for your great service.
Always Outstanding Service
verified customer
Once again we were very pleased with the service received both being taken to the airport and on our return home. Drivers were helpful, friendly and waiting for us when we parked our car. I'm so happy to have a service like yours. 5 STARS!
Parking review
verified customer
excellent service, pricing,
wonderful clerk when we paid
will use again
Good review.
verified customer
Good experience.
Very pleased
verified customer
We could not locate our ticket upon existing after a very long day of travel, it was wonderful to encounter an attendant whoa not helped us but then gave us cold bottles of water. Please bless her for us. The whole experience was wonderful!
Great service
verified customer
Parked 2012/03/09 Returned 2012/03/19
Easy access to lot. Staff on site quickly directed us to an available spot with the shuttle bus waiting for us. Staff helpful and very friendly. Driver gave us our lot number card and informed us where to meet the shuttle on our return date. Even wished us a safe trip. Quick trip (<5 minutes) from lot to airport terminal door.
Upon return, we waited less than 5 minutes and we where quickly taken back to out spot. Cost of parking (including on line discount) was very reasonable. The gentleman at the kiosk was very friendly and even offered us bottles of water (warm day) and directions back to the highway
Good experience and will definitely use again.
check in/out process
verified customer
Excellent as soon as i parked my car the bus was there and waiting to pick me up. Staff was very accomadating and when i returned check out staff gave directions and a bottle of water. I would definately use your services again.
Great Airport Parking
verified customer
We had a flawless trip and really appreciated the ease that "The Parking Spot" provided in keeping our car. It was convenient, safe and fast - and reasonable too. Thank you so much!
Great experience!
verified customer
Our first experience with The Parking Spot was a great one! After being told, at hotel check-in, that there was no more parking on site for the March Break I was very upset. I was provided with a coupon for The Parking Spot at Buffalo Airport and reserved a parking spot on-line. When we arrived the staff in the booth were courteous and very helpful, as was the shuttle bus driver. I will be using this service again!!!
Mr.
verified customer
Very good, I will use this parking lot again.
good spot!
verified customer
I was very pleased & appreciated the bottles of wter.
Peter's Review
verified customer
The best service I have received. Thank you very much. I will use the services again!
Effortless
verified customer
What a great facility. Every aspect of your operation, from the pick up in the lot to the waiting van on my return worked like a Swiss watch.
We did wait for a shuttle on the return trip- aprox 15 min
verified customer
The bus driver who picked us up and drove us to the terminal gave us ticket marked F 30 as our parking spot. When we returned from our trip, we handed the ticket to the bus driver. He drove us to the F 30 area and let us out, got our baggage out, and drove off. We were standing there looking for our car. Pulling three pieces of luggage, we walked around until we found the car approx. ten spaces away F-40. The first driver made a mistake on the ticket. The second driver drove off with us standing there looking for our car.
We have used the Parking Spot a number of times and generally like the service.
No issues
verified customer
No issues.
Pierre's March 11 Review
verified customer
Very convenient location with a good price and excellent survace. Buses appear new and are very well maintained and driver was very helpful and courteous. I'd recommend it to anyone
OK
verified customer
Close to airport. Not the cheapest. Customer service is good.
Happy with Spot Parking
verified customer
Driver was very helpful and courteous. Lot was well lit and secure. Checkout was fast and easy. Love using Spot Parking. I always feel very confident that my car is safe and that gives me one less thing to worry about while I am on my trip. I will always use Spot Parking. Also, love the '' SPOTS"" on the shuttle. Very easy to differentiate from other shuttles.
Staff helpful
verified customer
Staff was very friendly and helpful. My daughter had left something in my car that she needed for college. We called the attendent and he made it easy for her to come and get it without any hassle.
Perfect timing
verified customer
we recently used Spot for parking at the airport and compared to using the airport parking lot we were pleased with not only the price difference but the fact that a shuttle was right there to take us immediatly to the airport and when we landed we did not even have to call because a shuttle was right outside the door...
great
verified customer
convenient location, courteous staff, clean shuttles, and a good value--A++
Parking
verified customer
Courteous drivers
Great Service
verified customer
Great reliable service. I won't even consider parking in an airport parking lot when a service like The Parking Lot exists. What more to say.
Cruise trip
verified customer
Great service pick up and delivery. I thought the papar at check in was a plus and water bottle uppon exit was a nice touch in customer satisfaction.
Great!
registered customer
We arrived at about 430am at the lot, and the shuttle followed us right to our spot to pick us up. Staff was pretty good. Lot seemed clean, secure, and safe. The way home, I called the #, dispatcher said the shuttle would be there in one minute. It was exactly one minute if not less. The driver so VERY friendly and helpful. When leaving the cashier was friendly as well and the car was just as I left it. I used a coupon from their website and it was a reasonable price for a week of parking. Great location to, only a few minute drive on the shuttle. I would definitely use them again.
Thank You Bill
verified customer
Your driver Bill was great. I was standing in the line for security inside the airport when I realized had left something back in my car. I ran out to the curb where Bill had just dropped off some other passangers and asked him if it would be possible to go back and get it. He went out of his way to take me back to my car and got be back to the airport in only a few minuets. Thank you
great
verified customer
great
I will use this again.
verified customer
Shuttle took a bit during drop off and the driver complained I'd paid no attention to the directions given to which I said "the sign says Lot Full" and he says "that sign isn't meant for that row." So at 6 a.m. on 2/16, in the dark I am confused by the sign and yelled at by the driver. Not a good start. The return was perfect, however, making up for the bumpy start. I will use this place again.
Houston, we have a problem!
verified customer
We arrived at 5:45am recently to catch a flight at 7am...we grabbed our belongings and waited behind our vehicle, in full view. There was a shuttle at the other end of our parking aisle with it's motor running and lights on. For whatever reason, it did not come to pick us up within several minutes, so we were forced to drag our suitcases almost the full length of the aisle to reach it. Once we arrived, the driver had no explanation...to say the least, a bit of a rough start...
When we returned from our trip, the shuttle promptly parked alongside the stop opposite the baggage claim outside the airport. The process was very efficient. At the exit of the lot, upon paying our bill, the woman in the booth offered us both bottles of water..a nice and surprizing offer.
Car was the way we left it
verified customer
Everything was fine
remember to show your receipt if you book on line
verified customer
If you book on line remember to show your printed receipt at check out. I forgot to do this and ended up paying full price plus did not get credit for my down payment! Too tired from traveling to think straight. Otherwise the service was excellent. I would definitely recommend them.
On-line Coupon
verified customer
To go online before the end of the day to receive a discount coupon is only good for those who travel with a laptop during the allday flight across country. Didn't work for me. Thanks
Parking
verified customer
Excellent!Will definitely use again!
Great Experience
verified customer
We have used this lot for many years when we travel. We can honestly say that there has been some improvements made with wait times. Great job.
Great service
verified customer
Definitely will go back
Great Experience!
verified customer
Superb! Courteous drivers, absolutely no waiting for the bus to arrive at either end of the trip.
Review
verified customer
Very happy with the newer buses
your staff was very courteous
verified customer
you will get more people parking if you give better disscounts on parking.also the parking lot needs more lighting.
Parking spot
verified customer
We were picked up quickly going to the airport. Both gentle men were friendly and helpful. The return gentle even helped clean the car off of snow. We would leave our car here again, and have before the name change. Your web site to customer friendly also.
A good place to park
verified customer
I chose this lot because I felt it would be secure.
I didn't wait too long for the shuttle, but I didn't know I was supposed to call.
another passenger called and they arrived shortly after the call.
I felt that my car was secure, and when I returned, all was well.
From check-in to check-out every person was very courteous and helpful.
Great service.
verified customer
Excellent service, was very pleased. Would recommend to friends. Parking rates are comparable to other facilities close by.
I found the staff very professional and friendly !
Thanks, great job.
not bad
verified customer
Other than a longer than expected wait returning fairly seamless
getting a bottle of water when paying was a nice touch
Fast and convenient
verified customer
Very good staff.
Very fast shuttle bus.
Will come back again at next trip.
Job well done!
verified customer
Your service was exactly as I had hoped. Your van was there to meet me when I arrived and took me directly to the airport. There was a bus awaiting me at the airport upon arrival and a phone call wasn't necessary. Everyone was very cooperative and I enjoyed using your service very much.
overcharged
verified customer
WHile I reserved parking at a fixed rate, I was charged more at checkout because I didn't have a required coupon which I either missed seeing when reserving a spot or I had forgotten about.
It seems that the online reservation and deposit should have committed you to that price.
Buffalo airport parking
verified customer
All good.
1st class business
verified customer
Good job. Everything was done above and beyond what you would expect from a 1st class business.
Very Happy!
verified customer
Great quick service. Will never park at the airport.
Friendly and Courteous Employees
verified customer
Its so welcoming and pleasant to have such friendly and courteous drivers and cashiers. I'll be parking there every time I fly out of Buffalo Airport.
Good Show!!
verified customer
In the 5 items listed as suggested areas to comment, I would have to give each 5 stars. The driver was excellent and courteous, the bus was spotless, check in and out simple, and the lot itself looked like a military parade square in terms of cleanliness and neatness. Were we impressed? Indeed! We'll be back again. Good Christmas to all you folks and a successful New Year. Keep up the good work!
EXCELLENT SERVICE!
verified customer
The service was excellent in every respect and I saved money over other alternatives. The attendant at checking out was extra helpful and cordial.
No Problems, Friendly service
verified customer
I have used your parking service on and off for years under different owners... I have always found the service to be first rate and the drivers very pleasant and helpful. I'll be back!
service manager
verified customer
excellent as always will continue to use you in future
Good experience.
verified customer
You people take some of the frustration out of travel!
Excellent
verified customer
NO WAIT TIME=PERFECT! What could be any better, and the bottle of water at check out was awesome! I'll be back!
Great
verified customer
Great exsperience. Easy on line sign up A newspaper on the way in and a water on the way out was perfect. The staff was very nice and helpful.
Repeat customer
verified customer
Even though the name has changed, the service is still great! Highly recommend to other travelers!
Excellent
verified customer
This whole process was smooth and efficient!
Retired educator
verified customer
Very fine service with both aspects of the Shuttle
bus --- to and from airport terminal. Very courteous
and helpful driver. Appreciated the ability to have
reserved parking. Very favorable experience in all
respects.
great service
verified customer
Short wait when we parked. Shuttle was waiting at the airport when we returned.
Parking was fine
verified customer
I arrived late and was picked up in timely fashion. Delivered to my car without incident.
Parking Spot is terrific
verified customer
Great service. Friendly staff. We park there whenever we fly because it's so convenient and run so well. I told you this before, you should give out the Buffalo News rather than USA Today. Come on guys, let's boost Buffalo!
Awesome Service
verified customer
By far the best parking lot experience! In fact, one of the best customer service experiences ever. Great staff. We'll be back.
Good experience
verified customer
Nice new buses. Very courteous driver.
Everything was just fine.
Arriving!
verified customer
The girl at the entrance did not tell us what to do...so we parked and then walked to the front gate. the bus driver said we should have waited near our car and he would have picked us up. Had the girl at the entrance told us that it would have avoided us having to carry our heavy luggage all the way from H section.
Easy
verified customer
Shuttle was waiting when I parked and only had a few minutes to wait before being picked up at the airport. The whole process made getting to and from the airport and on my way very easy. For the price and convenience, this is something I would definatly reccomend.
great service
verified customer
Excellent service. Good value. Will use again.
parking
verified customer
Excellent!
Excellent
verified customer
Very friendly personnel and the bottled water was a nice touch.
Outstandind service!
verified customer
I appreciated the free bottle of water.
Great experience at Parking Spot
verified customer
Everything was perfect at the "Parking Spot"
at the Buffalo airport. Service, price and easy
location made for positive feelings. It was a
great way to begin and end a trip.
Thank You !!!
excellent
verified customer
I have used and will use in future. Excellent service.
LOVE IT!
verified customer
We have always been happy with the service of this lot - no matter what the name. It's easy, convenient & efficient. What more could one ask for. The new look is a nice clean touch. Good going THE PARKING SPOT! Love the name and the new trucks!
Will stay again
verified customer
Very convienent.
parking
verified customer
the employees at the parking spot made the experience go very smooth.
Peace of Mind
verified customer
Thank you for a secure and less expensive place to park. We will definitely use your services again.
Great Staff
verified customer
What made our stay most enjoyable was the friendly, positive attitude of your customer service person, whom we paid on our way out.
Besides an interesting conversation, she also provided us with 2 cold bottles of water for our trip back home.
Easiest Parking Ever!!
verified customer
My husband and I pulled into your parking lot at 5:00 a.m.on September 5, 2011 and found a parking spot right away in A section and before we could get our bags out of our car the bus was there waiting for us. The driver could not have been more pleasant and helpful. We have always used this parking lot since we have been traveling and have found it easy to get to and everyone has always been very friendly from the drivers to the people working in the check-out booth. The buses are always so clean and well maintained and when we arrive back at the airport we never have to wait long to be picked up and taken back to pick up our car. We always make our reservations on-line because we are always guaranteed a parking spot and it is so much easier.
Keep up the great work and you can count on us to be one of your regular customers whenever we travel. See you in November when we travel again.
As always: EXCELENT
verified customer
As we drove in to park, your bus was right behind us. He made one other pick up and then whisked us off to the airport. On our return, a bus was already at the airport waiting for us . . . with in 5 minutes we were in our car and heading toward the gate. At the gate your collection person was friendly and even gave us 2 bottles of water, which were very much appreciated, since the air on the flight was dry. Once again we were very pleased with your service. Thank you,
About Parking at The Parking Spot
verified customer
Service was excellent.
My Experience w/ The Spot
verified customer
Very clean - and most efficient. Friendly and helpful drivers. Much improved!
Overdue
verified customer
Great service especially after my flight was cancelled and I got back 12 hours late!
I have no idea what you're requesting here!
verified customer
We had to wait a while longer than with Fast Track for a ride to the airport, otherwise, it was fine.
No Hazzle at all
verified customer
Above and beyound my expectations. Moved in quitely and got out quitely. Courteous staff and helpful Drivers. Keep it up
Always "Right Their"
verified customer
This year I have used Parking Spot 3 times and most of the time I have very early departures. What I like best about your service is that when I pull into my parking place, your driver is right behind me and even though it's early, they always have a smile and are out of the bus to help me and my wife with all our luggage. This little touch make both of us happy.
Thank You drivers!
good results
verified customer
My experience with this new entity was very good. Everyone from start to finish did a nice job and was very accomadating. I will be back again.
Review
verified customer
Nice location, great service. Really appreciated the pick up from the shuttle bus. Fair prices. Bus was clean with lots of space and the drivers were friendly both ways, and helped with putting luggage on board. Will use services again.
Mr.
verified customer
Everything was fine.
thanks
verified customer
Very convient, the shuttle was waiting for us. Water for everyone is a great touch. This is the only place I'll park!
Convenient parking
verified customer
Shuttle service was very quick for pickup leaving and coming back - We found a coupon in magazine on the airplane which took off 20% I believe - that helped for sure! And the cashier offered me and my sister a bottled water after we cashed out - all in all it was a pleasant experience
ST
formerly fast track
verified customer
great timing for pick up and return
5 star!
verified customer
Great on all counts!
very good and help full
verified customer
very good and very helpful we had a flat tire and they help to fill it
Just as good as the old company
verified customer
I have used your previous company many times and found this trip's service every bit as good as the it used to be. However, I wanted to sign up for a "frequent flyer program" but was unable to find how to do that.
Seamless parking
verified customer
Everything went smoothly from reservations to parking to the shuttle. Great service. Only one complaint, you should give people the Buffalo News rather than USA Today. Afterall, we should be promoting our city! Thanks for a great service.
All cleaned up!
verified customer
The Parking Spot folks have completely revamped the site. Very nice and the vans are new too. Same excellent service I've always received in using FastTrack
Parking Spot
verified customer
WHEN WE ARRIVED WE TOOK A TICKET AND FOLLOWED THE DIRECTION OF THE ARROWS FOR A "PARKING SPOT". The shuttle was waiting for us after we parked. The shuttle driver was very courteous and helpful with our bags. When we returned, We didn't have to wait at all. The shuttle was right there and again helped us with our bags. The cashier was very pleasant as well. I omitted to say the reservation was done online and 1 day was paid in advance and the balance on departure. I would have preferred to be able to pay the whole week at once online.
Great Experience
verified customer
I reserved my spot online the day before I needed it and got a great price. The shuttle was right there to take us to the airport and when I got back it was right there to take me to my car..my preprinted ticket was taken and my receipt was presented to me with a bottle of cold water for my two hour trip home from the airport. I would definitely use this parking lot again.
Exceptional Service!
verified customer
The drivers at The Parking Spot were wonderful to deal with. They were available when we needed them for airport drop-off and pick-up...no waiting was necessary! And, they were very friendly and didn't need to be asked to assist with our bags. Travel can sometimes be stressful, so it's always a pleasure to deal with people who care about the service they provide.
Convenient & Great Value
verified customer
Personnel were friendly and courteous. Shuttle service was on time. I would definitely continue to use The Parking Spot!
cashier
verified customer
wonderful, helpful cashier, prompt pick up on leaving and return, will definately use in future.
Great experience
verified customer
I found my experience smooth and convenient. The parking lot was well-marked, the shuttle was timely, and the exit procedure quick. The shuttle was easy to find upon my arrival back. I will use this lot again.
parking
verified customer
immediate assistance
pleasant driver
free newspaper
reasonable pr[ce
thank you
Nice Job!
verified customer
I was very impressed with the customer service and how the shuttles were there both on our departure and return without a second wait! I loved it. And then we were leaving and we were all offered a bottled water...which was AWESOME because we all happened to be very thirsty after the flight!
The only downside was because I prebooked, I couldn't use the coupon I had...and it wouldn't take the code when I was booking online. Although, this was offset by the water! haha Just suggesting that even if you reserve to be sure you have a spot, you should be able to use the coupon too at the gate.
But we will definitely always use The Parking Spot whenever we fly.
efficient drivers
verified customer
Never had to wait for pickup either direction. superb service
parking
verified customer
bus was very clean. Prompt service.
Excellent Parking Spot
verified customer
Your service was excellent. We will always park with you every time we fly out of Buffalo. The water offer upon departure was a nice touch too. Thank you for making our "end of our trip" effortless.
Great Place to Park
verified customer
The staff were all very friendly and service oriented. Pickup at my car when departing and at the airport when arriving were prompt. The bottle of water was a nice touch.
Great
verified customer
Convenient parking and great Shuttle service at reasonable price.
It's faster than airport parking, but...
verified customer
I always use Sunpark/Airport parking. But this time I found a 20% off coupon during my flight (inside the Southwest in-flight magazine). I presented it to the cashier who wouldn't take it...saying it wouldn't amount to much. Poor service in deed. I asked if it would be a better deal to apply it (vs my online reservation). She simply said "it's about the same" without actually telling me what it was worth. Don't set up my expectations only to shoot them down.
Very pleased
verified customer
The drivers who took us to and from the airport were on time, courteous, and helpful!
Best
verified customer
We had a speedy pick up and delivery to and from the airport.
Excellent service
verified customer
First time use of The Parking Spot was perfect. No long wait times in either direction, courteous and friendly staff and reasonable pricing. I'll be back.
Parking
verified customer
I booked on line and a small deposit was req'd, and at checkout I was not able to use the coupon. Why make people pay a deposit unless I missed it when booking somewhere? Efficient drivers and timely transport to/from the airport.
Thanks.
Great Parking Spot
verified customer
Used The Parking Spot recently with no problems. The reservation was easily made online and upon arriving we easily found a parking spot, was shuttled to the airport, the driver hauled our luggage from our car to the shuttle and from the shuttle to the curb where we checked in. When we returned from our vacation a Parking Spot shuttle was waiting for us. Fantastic!
Love using the Parking Spot and the place and the shuttle are REALLY VISIBLE !!!! No mistaking this place. Huge spots painted on a yellow background. Will use again and again.
FastTrack - Buffalo parking
verified customer
The driver was friendly and helpful. I was picked up in a timely manner. On check-out, the cashier was also very friendly and helpful. Will definitely park here again.
Good experience
verified customer
It was nice to be able to be picked up directly from our car to go to the airport and also picked up from the airport right after we got our luggage. The woman at the ticket booth on the way out, made sure we received the correct rate we were quoted online. Overall, it was a good experience. I feel like the parking is a bit pricey, though.
fast service
verified customer
Pick up going and coming was very fast. Drivers were very helpful with baggage and were very congenial. All in all, an extremely positive experience.
great
verified customer
it is always great. The drivers are always courteous and helpful.
Great place to park
verified customer
We were able to pull in take a ticket and park, with no trouble at all. When we left the lot a week later, the clerk was patient, and friendly. Great place to park! Thanks,
Comment on trip
verified customer
The experience was largely uneventful, which is what we want. We were picked up and dropped off promptly, the drivers were helpful and the payment process went smoothly, including our discount coupon.
However, although we were gone only 10 days, upon our return we were at first confused that there was no Fastrack any longer. We were nervous about getting on an airport bus that said Parking Spot without any reference to Fastrack.
As we had made a reservation, Fastrack was aware, as Parking Spot was, that there would be a name change during our trip. I would have hoped that:
1. We would be told before we left of the name change,
2. You would have advised us via e-mail during our trip about the name change, or
3. There would be some effort to have the Parking Spot bus indicate, at least for a short time, that it would take us to the parking location formerly known as Fastrack.
CAPTCHA
verified customer
I love parking there when we travel I just wish because I always use Fast Trac. Your employees are always very courtious and helpful. It makes me feel good to leave my vehicle in your parking lot where it has always been safe. Thanks for being there!!!
Do not know what this means.
verified customer
Service was excellent. Thank you!
Great
verified customer
Staff very friendly. Shuttle was ready and waiting for us at both departure and arrival. Very convenient!
?
verified customer
great service will use fasttrack again. Had a little trouble finding it though.
FastTrack evaluation
verified customer
Very good people and very efficient - would always use your services.
Excellent Service
verified customer
This was my first time using long term parking with FastTrack. I would highly recommend it to any one traveling. It was convient and the shuttle was right there both on our arrival to depart and when we returned home. What a relief on my family not to have to worry about missing work to drop us off or pick us up. Will use FastTrack the next time I travel and recommend it to my family and friends.
Parking experience
verified customer
We were very shocked when we returned from our trip to find our car had been moved without our permission. This was un-professional for them to assume we would not object to our vehicle being moved. We will be taking our vehicle to the dealership to make sure nothing was disturbed by this move. I am sure they were aware of the paving that was going to be done in our absence and should have notified us before we parked there. To say the least, we are not happy and will consider another parking facility.
Excellent Service
verified customer
Our brief use of Fast Track was excellent. The driver followed us in to our parking spot, helped with our luggage and got us to the airport within minutes. Pick up was the same courteous service! I would recommend it to anyone!
Excellent
verified customer
They were paving the lot and were accepting reservations only. I was glad I had made a reservation and as always they were right there to take us to the airport and more important they were there at midnight to pick us up. I will continue to use this facility as long as they continue the excellent service.
Fight back with me in memory of Toni Delmonte
verified customer
excellant service...would suggest fast track to anyone traveling to the airport! very convient...less stress on a traveler. and very resonable
premuim member
verified customer
I am a premium member but i have never been able to look at my acct so as a result i do not get any discounts.
I think my Automobile is very secure when I leave it there.
verified customer
The people are always very pleasant and helpful.
great
verified customer
the bus driver i had was great very happy and positive need more of that in the world
Great
verified customer
Very fast, excellent service would use FastTrack for future travel
FastTrack is the Best
verified customer
Why would you want to park anywhere else.They have you to and from the airport in minutes.We will aways use FastTrack when we fly out of Buffalo.
amount change
registered customer
I made a reservation and arrived and departed at the exact times reserved, staying 10 days. My reservation said that I would owe $81.70 after deposit and taxes. The attendant charged me for 7 extra hours, despite my reservation paperwork. The service was fine but I am unhappy about charges over and above my reservation documents. Next time I'll try a competitor.
parking
verified customer
everything was fine
Great experience
verified customer
Thank you for making it easy all the way.
Shuttle was right there both ways.
*************
verified customer
Service was great. Drivers were courteous and helpful. Will use again.
parking
verified customer
very helpful drivers great service
no problems
verified customer
we park here when we travel for a longer time because the rates are reasonable. Coupons can be found on the internet, but you have to use the coupon when u make your reservation, she wouldn't let us use it when we checked out.She wouldn't budge! Shuttles are usually pretty quick
Parking
verified customer
Fast track was easy to set up via on line and very efficient. The bus picked my family up right after we parked and had us to the departure area within minutes. The return process was equally easy. I would use fast track again with out question.
convenient
verified customer
very convenient and price savings -
wish they had one on at Rochester Int'l Airport
My FastTrack Experience
verified customer
Excellent as usual. I was able to easily find parking by following the signs to open spots. Both shuttle drivers (to and fro) were friendly and helpful.
amount
verified customer
Hi,
The service in every respect was excellent, pick up etc was A-1.
The only strange thing was when I presented my confirmation, that the lady said the amount to pay was approx and I had to pay about another dollar extra. I was within the time booked. I can't explain that!
parking
verified customer
PIcked up at car and delivered to air terminal by friendly driver, and found the van for trip back by another friendly driver...no problems. Check out at gate was easy as well. Great service.
Airport parking
verified customer
My stay with fasttrack parking was a 5 star. The driver was very good and he handled my luggage with care both to the airport and back to fasttrack. I will use fasttrack again in the future. Thank You,
My observations
verified customer
Whoever associated with FastTrack have been:
Polite,
Smiling
Helpful
Professional
The Walmart employees should learn from the FastTrack style !
As Advertised
verified customer
As the title says, All was as booked on line, no problems and excellent service. Right to the airport and pick up from.
Thanks.
good service
verified customer
Good service to and from airport with no delays. parking was easy in and out. will use again!! friendly staff
good experience
verified customer
Great price and courteous service. It's my third time parking there and I'm very happy with the value and convenience.
Ab,,out airport parking
verified customer
,-,It was a good experiance,swift,no waiting,helpful
Lost out on my on-line deposit
verified customer
I have no problems with FastTrack itself. A driver was there immediately to shuttle us to, and then back from, the airport. My problem is that I made the reservation on-line and had to pay a deposit. After returning late in the evening from our trip to Paris, I was unable to get my hands on my print-out to prove I'd paid the deposit. I called a couple of days later and was informed that I can kiss the deposit goodbye(my words)because the reservation was made using a third party. The man with whom I spoke was very nice, but said he can't do anything about it because it's beyond his control.
happy to park here
verified customer
have been parking here since it was sun park. very please with the short wait from airport to parking lot.
in the winter they even cleaned the snow off of my car. will continueto park there
easy access
verified customer
we have used fasttrack 4 times and like the easy access in & out of the lot and the shuttle service
Travel plus
verified customer
With all the issues of late flights, increased fairs, and all that is involved with traveling, it was a pleasure to not have to worry about where we were going to park or get a ride to the airport. The reservation was a breeze, we got picked up by our parking space within a minute after packing and to the airport within 10 minutes. Coming home was just a quick! Everyone was very pleasant and even welcomed us back home. Thank you FastTrack!
fasttrack-buffalo
verified customer
we reserved a spot on line but didn't need it as there was space available but it's good to do so you're sure of securing a spot - a shuttle was in our parking row - we got out of the car and got in the shuttle - upon our return, shuttle was at the airport in 5 min. Good Service - Reasonable price. Would use them again
Efficient Service
verified customer
Quick and efficient service. It was definitely cheaper to book online, but the reservation delayed the check out. Which at 12:30am it was irritating because we just wanted to go home. All in all, I would use this service again.
parking
verified customer
we appreciate your service. thank you very much!
Great Service
verified customer
I always receive excellent service at Fast Track. This past visit was even better. Drivers assist with luggage, they are timely at picking up from the airport, and the cashier on the way out was extremely personable and pleasant.
Only suggestion would be to have the various parking spots numbered, so upon return, we could indicate the Row and the parking spot to the driver.
review
verified customer
excellent....shuttle was fast and very efficient. I will reserve parking here again!!!! Thanks.
Upon My Return
verified customer
The stay met expectations, save the drop off driver incorrectly noted the parked location of my car. Upon my return we had to search a few rows to locate the vehicle.
Great Service
verified customer
Drivers are always there when you pull in to park, drivers help with luggage, proptly get you to your airline, provide a slip of where your car is and, upon return, never a long wait for pick-up. Why would anyone park elsewhere?
PERFECT!!
verified customer
We couldn't be more pleased with the service we got at FastTrack. Shuttle was right there to take us to the airport. Parking was convenient and easy. When we returned to Buffalo, a simple phone call brought the shuttle within a few short minutes - during rush hour! Took us right to our car, which was just as we left it. This was the first time using FastTrack and we will definitely be back. Thank you!
X
verified customer
Extremely pleased with service. Drivers were very efficient, courteous and helpful. Would not hesitate to use the service in future.
comment
verified customer
Very good service. Will use you again when needed.
minor deterioration
verified customer
I have been a customer of this parking facility for over 30 years - probably 2 to 4 times a year for a week to 10 days each visit - the time it took for the bus to arrive at the airport this past Sunday was longer than usual - the cost of the week's parking seemed a bit higher than usual - therefore the comment that there is some minor deterioration in service, although we were still quite satisfied - in recent years the NFTA has become much more competitive (we watched several of their buses go by while we waited) - it wouldn't take much more slippage for us to give them a try - but otherwise, we remain quite positive on the experience
parking near buffalo airport
verified customer
fasttrack was easy in-easy out.
shuttle drivers were prompt and helpful.
prices were very reasonable.
Great
verified customer
great service. great rates. car was just like i left it.
Good service
verified customer
Shuttle service was prompt and pleasant; both at lot pickup and terminal pickup.Cashier at gate was very helpful. Used pre booking and discount through Delta for first time. I liked it.
Seamless
verified customer
Shuttle service was excellent, was there when we initially parked, and was at the airport arrivals when we came back to Buffalo. Took us to our car quickly, and the driver carried our bags to the car. Excellent service. Will gladly use this advice again.
Excellent
verified customer
Excellent
Review from Toronto Customer
verified customer
The Fastrtack service was terrific! A bus picked us up at our car immediately, the driver was polite and courteous. Our return trip was as smooth, picked up within 5 minutes from arrival and driven right to our car - the driver even waited to make sure our car would start. I would use Fastrack again and will recommend to other Canadians traveling out of Buffalo!
EXCELLENT SERVICE
verified customer
My husband and I were completely satisified with our experience with Fast-Track. We will most certainly use their service again when we fly out of Buffalo.
thank you
verified customer
excellent service. shuttles were very convenient. thank you for good experience and pricing.
Good service...read the fine print!!
verified customer
I thought th bus was cold ... I departed at 5am and there was no heat...then arrived six days later at 12(midnight) and it was cold again...you would think they would have heat on so you didnthave rinses your breath. When I went to pay at the end of my trip they said the $7.99 rate only covered the first 5 days and the next day cost me an extra $10...be sure to read the agreement Abd fine print before you reserve online.... Other than those complAints I got where I needed to be and was picked up in a timely mannor.
nice drivers, rude attendant
verified customer
I was very satisfied with the shuttle drivers. They were courteous and helpful. The attendant at the check out booth was quite rude. She was not very helpful, polite or cheerful. I do not feel that she explained things very clearly when I paid. I got the feeling she just wanted me to pay and get out of there. I would use Fast Trak again because of the convenience but I would be wary of the check out attendant.
Parking at Fastrack
verified customer
I was very please with Fastrack facilities and transportation to and from the airport. Very friendly staff.
Review
verified customer
The driver from the lot to the Airport was very helpful...the driver that picked us up upon our return was not as friendly/helpful....also the amount quoted on the reservation did not match the final charge...I believe I was charged for another day, and we arrived and departed within 1 hour of the times I submitted when making my reservation
A good experience
verified customer
Drop-off and pickup service was excellent. On both occasions the drivers willingly helped us with our bags.It is nice to see that your operation now has a much larger lot
Okay - but not as great as I expected.
verified customer
We got there at 3:30 in the morning, and despite there being 2 shuttles, both drove right by us and didn't pick us up. We stood waiting in the freezing cold for several minutes. There should be somewhere to stand and wait that is a shelter of some sort. On the way back the shuttle was great and the driver was very friendly. However, when we were leaving the lot, the cashier didn't know what to do with our receipt from the website, and kept insisting we don't use third party companies. After about 10 minutes, she figured it out, but we were still overcharged by a couple of dollars.
review
verified customer
Drivers in both directions very helpful.
Adequate parking for the price.
verified customer
FastTrack parking is convenient for a variety of reasons. One, it is close to the airport and the shuttles are fast and always available when you need them. Two, the shuttle drivers are very friendly and helpful. Three, the price is decent. One complaint I do have, however, is getting blocked in by snow. Obviously it is difficult to avoid this, since the snowplows inevitably will push snow behind the cars. A possible solution would be to put up awnings or a roof. A cheaper solution which is probably more feasible would be for the shuttle drivers to have a shovel with them so then can shovel the snow behind the person's car before they leave. When the driver dropped me off at my car, he used his foot to move some snow, which was nice, but it wasn't enough. I still had to go out and move more snow before my car would budge.
Satisfaction
verified customer
everything was ok, the shuttle immidiate picked up to the Terminal and on arrival the bus was waiting to take us back to the parking lot. Thank You very much.
super parking at FastTrack Buffalo
verified customer
Messrs: We had an excellent experience using your parking lot and shuttle service to the Buffalo, NY airport terminal. Your shuttle drivers are courteous and very helpful. Best of all; when we came back to Buffalo we did not have to call your lot office to request a shuttle pick-up. Your shuttle van was already waiting at the passenger pick up area. All we had to do was walk down to the shuttle and the driver helped us load our baggage and off we went. Great service. We will use your services for sure next time we travel. Keep up the good work.
Ice
verified customer
I wish you could have spread some salt in your lot. After a warm weekend the snow melted and then refroze into very slippery situation.
My number one choice.
verified customer
I was very impressed with the service. It was prompt and professional. I would definitely use again.
Great Service
verified customer
We had no delays with service, we were dropped off and picked up with no delays. The shuttle driver cleaned off our truck, carried our luggage and treated us very well. We always use fast track and reccomend it to our friends!
Great, but needs improvement
verified customer
Experience with FastTrack was very good ... easy pre-registration, and met at parking spot immediately (although it was 5:30 AM). However, it was extremely cold in Buffalo on our departure day and the bus had no heat. The driver was frozen and it was certainly not fair to him to be in such a cold envionment. On pick-up on our return, we waited about 10 minutes for a bus, again with little or no heat. Heard they have new busses on property, but are waiting for a 'special' day to use them. Return driver even loaded suitcases into our car as we cleaned off the snow; nice gesture.
Yes, I would definitely use FastTrack again; economical, convenient and good service, but they just have to do something about the heat in the busses!
disappointed
verified customer
we checked out of the parking lot about an hour after the time on our reservation and were charged another full day that was not at the discounted rate. The rest of our service was great as usual, we were just disappointed with the additional cost.
Very good
verified customer
very good. the driver even brushed off the snow from my car
fasttrack buffalo
verified customer
Every thing was great
Experience on 1/16 - 1/22/11
verified customer
Good timing on pick-up and plenty of help clearing car of snow. Overall - excellent service.
FastTrack Review
verified customer
The men who drive the vans are really helpful and very polite. When we arrived in Buffalo very late Friday night, the van driver waited to make sure our car started.
We did, however, lose our ticket and I had to give our printed itinerary to the cashier to prove our travel dates. Why wasn't our reservation in the system?
Wonderful people
verified customer
The employee's at FastTrack are the best!
excellent
verified customer
especially the kind driver who cleaned our car and the friendly lady behind pay station. Thank you
FastTrack Experience
verified customer
Can't complain about my parking experience. If anything it seemed a bit more customer friendly/focused than in the past. The parking location card that I was given when I left was new to me and a nice touch.
I park in this lot the once or twice a year that I travel. The biggest issue I have is that it seems every time I search for it's under a different name. This trip I noticed signs say it was becoming "ParkingSpot" or something similar. Like the service, but the name chasing is a bit much. A minor annoyance though. :)
excellent
verified customer
Was great as usual,Thanks
4 day weekend stay
verified customer
Last week Thursday I stayed at the FastTrack lot at the Buffalo Airport.
The parking lot was getting paved so finding a spot was a bit difficult since half the lot was unavailable for use.
I did find a spot against the fence because I was not comfortable in the tight parking spot between two trucks.
The parking spots are quite narrow so I was OK against the fence. The Shuttle was waiting for me as I stepped out of my vehicle and the Driver was quite pleasant during the drive to the Airport.
My only surprise was that my payment as I checked out was higher than my pre-approved statement - I also was not issued a receipt from the Billing Clerk so I could not check as to why the higher price.
Thank you
verified customer
Airport parking can be a hassle ... but not with FastTrack.
Happy
verified customer
The transport was right there when I parked my car and I had very little waiting time at the airport when I returned home. It was so nice to be taken to and from the airport and not worry about walking, which is very difficult for me. I have used this service several times in the past and will use it every time I fly. Thank you to the drivers for their courtesy and special attention to my needs.
Fast
verified customer
very fast and efficient as always
return pick-up
verified customer
I have always used your parking whenever we travel. I would have liked your phone number to be part of the on screen system at baggage claim instead of having to call on a phone. Are you going to be part of this system in the future?
Thank you for providing great service.
Very good experience
verified customer
both the pick up and drop off were very pleasant. both drivers were professional and friendly. would definitely use your service again and recommend to others.
in a nutshell - great service, affordable prices.
Signage
verified customer
It was great, we only have one comment. The signage for FastTrack should be larger and more visable from a distance. we missed it and had to double back.
Fast, Effecient & Friendly!
verified customer
I was impressed with how painless the whole experience was!
Excellent
verified customer
Excellent service, excellent drivers, excellent value
Good parking experience
verified customer
WE had a good parking experience. No wait to be transported to the airport and a limited wait at the airport returning. Car was undisturbed and drop off was great.
Top-Notch Service!
verified customer
Fast, easy parking...probably even more convenient than at the airport itself, and for less money. Drivers friendly and polite...pick you up at your car immediately. Upon return to Buffalo, shuttle was waiting at baggage claim and took me back to my car right away, even though I was the only one on the shuttle. Couldn't possibly be any better than it was.
Excellent
verified customer
Excellent..never a problem..drivers r always there 2 take u 2 airport and back 2 ur car and dont even have 2 call..will always use fast track :)
sss
verified customer
Very convenient- signed up online, easy to find, easy to park, shuttle right there to take me to the airport and was there right away to take me back to my car. I also felt my car was very safe. Will definitly use you again!
sss
verified customer
Very convenient- signed up online, easy to find, easy to park, shuttle right there to take me to the airport and was there right away to take me back to my car. I also felt my car was very safe. Will definitly use you again!
I don't know what this means
verified customer
Quick, convenient, employees very customer oriented, service was very good - will use again.
law
verified customer
Fast, efficient and courteous.
Review of FastTrack - Buffalo
verified customer
Great as usual. Bus was waiting for us before we had our bags out of the trunk. Pick-up was quick waiting only minutes. Staff curteous and helpful as usual. Would recommend to anyone flying out of buffalo.
not as good as before
verified customer
10 min. wait for pick-up after arrival at Buf. Another 10 min. wait to pay bill (long lines at pick-up &payment).
My Experience with FastTrack
verified customer
Excellent, prompt and courteous service by your van drivers. I have used your services many times and have recommended FastTrack to my friends.
paul winkler
verified customer
all was well shuttle came quickly when called
Parking review
verified customer
Drivers timely and friendly.
Great rates, friendly staff.
verified customer
I have used their airport parking service twice now. Recently started to drive across to Buffalo rather than use Toronto airport and discovered this convenient service. Friendly staff. Great rates. Convenient.
Short stay
verified customer
Excellent service. Convenient parking. Clean van. Friendly and helpful staff. Thank you.
efficiency response
verified customer
Pretty effiecient setup. The only complaint would be trying to get out of the lot with all the road cones and buses parked at the end of aisle A by the gate.
Definately will do it again however
Good Service
verified customer
Everything was perfect - good spots to park, fast pick-up and delivery to check-in, and no wait on my return. Could not have had it better had we parked on airport property - I probably would have needed to walk further! Great service, reasonable prices.
Excellent Service!!
verified customer
Service was excellent, no waiting, drivers were courteous and polite.
5 stars
verified customer
easy..convenient...friendly, helpful drivers...thank you.
Florida Trip
verified customer
No problems, good value.
3/15/2010
verified customer
Prompt and courteous pick-up and transportation at both departure and arrival!
great service
verified customer
i have used fasttrac at least twice a year. it is always convenient , the drivers are always right there. there is minimal time waiting at airport, most times bus is already there. i would recommend parking there to anyone looking for long term parking
Parking
verified customer
Everything was fine.
Thank You
Good
verified customer
The shuttle was right there when went to park and were picked up promply upon our arrival. Your rates increase fairly substantial from last year. No coupons on your website.
Good Service
verified customer
We were very happy with the service. There was a bus waiting for us when we arrived.
Very convenient.
verified customer
Both drivers were great also
For Fast Track Buffalo
verified customer
No problems. We always use Fast Track.
Parking
verified customer
The service was great and the window person was the greatest, can't remember her name but very pleasant, will use again in future.
response
verified customer
Quick pick up both to the airport and back, driver excellent. Clerk could not find my reservation so no discount applied. Also did not have the option to pay in advance when I placed reservation like I did at Sunpark.
Great Job!
verified customer
I always use this parking when I have to leave my car at the airport. The staff is always professional and friendly, the lot is well lit, plowed and safe and the prices aren't bad. The shuttles run regularly so there is never a wait.
Great service - above and beyond --
verified customer
Great service especially on our return to a dead battery -- Driver made sure we were warm in the lounge and tried v.v.hard to power the battery.
He suggested AAA --
We got on our way but really appreciated the care and help.
FastTrack Review
verified customer
A pile of snow had fallen and the lot was well plowed, most appreciated.
Prompt shuttle service both ways.
Convenient
verified customer
Fast Track parking is very convenient. We have been parking here for years. You pull in, a bus follows you to your car, the driver helps you load your luggage on and off the bus. It takes you across the street to the airport right to the door of your airline. Can't get any better than that. Their is always a bus waiting outside baggage to get you back to your vehicle as well. Oh, don't forget to tip the driver. I get so frustrated watching him help passengers load their 50 lb suit cases and walk off without so much as a thank you.
secure parking
anonymous customer
This is the ideal why of parking near an airport. Just drive in and a van follows you to your car. Walk 5 feet to the van and you are wisked away to the area closest to your airline counter. On return a phone call gets you a van back to your car in no time. All this and help with your luggage. I recommend this service to all my friends and family.
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