Park Air Express

1.0 Miles from LAX airport
Covered: Self Park
 (131 Reviews)
14 Mins Avg Shuttle Wait
$9.55
Daily Rate
Price Breakdown
Covered Self Park X 1
Service Fee
Estimate Tax & Fee
$9.55
$3.00
$2.71
Total
Deposit Due
Pay at Lot
$15.26
$4.91
$10.35
Description

Services Include:

• Continuos shuttle service to and from LAX airport.

No long walks. Airport shuttles pick you up and take you to your terminal.
• Continuous shuttle service.

No more long waits. Shuttle service is provided 24 hours a day, seven days a week.

• Luggage assistance.

Our friendly shuttle drivers are there to assist you with your luggage.
• Carwash & detail.

Enjoy the convenience of our carwash and detail service while you are away.   No wasted time!

Directions 

From Southbound 405:

Exit Century Blvd. (LAX), at the light turn left (South) towards W. Century Blvd., turn right on to W. Century Blvd. Entrance is just past the LAX Hilton.

From Northbound 405:

Exit Century Blvd. (LAX), turn left on W. Century Blvd. Entrance is just past the LAX Hilton.
Photo
Customer Reviews (131 reviews)
improved shuttle service
verified customer
06/24/2016
This lot has recently changed its shuttle service; a much needed change. There was a short wait,and very courteous drivers(who assisted with your luggage).A vast improvement over the previous shuttle service.
Awesome
verified customer
06/16/2016
Awesome staff,shuttle time, and service. Only waited about 3 minutes for shuttle, and driver was great both on drop off and pick up. We felt the vehicle was secure and well looked after.
Poor Shuttle Service
verified customer
06/08/2016
I have used Park Air Express for quite a while now. This time however, I waited a long time for the shuttle to take me to the airport and then on my return, the shuttle drove right past the American Airlines Pickup and didn't bother to stop. I waited for quite a while for another one but ended up taking a next door hotel shuttle back to the parking garage. I won't be using them again if I can help it or they change the shuttle service.
Excellent stay
verified customer
06/05/2016
Excellent location. brand new shuttles, rich interior and comfortable. No wait getting to the airport. On return, had to wait a little while, but that's traffic at LAX.
Parking was fine. Shuttle at airport was terrible.
verified customer
05/19/2016
On my third call to Park Air Express, I was told "maybe I could get a ride with Hilton which is next door". This was after waiting 40 minutes. I did get a ride with Hilton driver and my parking fee was adjusted for the delay. I was satisfied.
Valet Service???
verified customer
05/18/2016
I had parked with valet service. When I returned my car was not there. I waited about 15 minutes and then asked for my car. It took a few minutes for the attendant to figure out something was wrong. My car arrived about 5 minutes later so valet service was not what I had expected. The rest of the experience was fine.
worth it
verified customer
04/01/2016
the attedance where nice and had our SUV ready and waiting for us when we got back from the airport...I'd use them again!!!
Self park beware, don't get boxed in.
verified customer
03/28/2016
First time use was ok. I self-parked and was boxed-in. Attendant had to use roller jacks to moved the adjacent locked car in front of my stall. Overall, 2 stars for being boxed-in and having to wait another 20 minutes to leave.
Reasonably good
verified customer
03/24/2016
The wait was a little longer than I would have expected but I will acknowledge that there seemed to be a lot of traffic that night.
lax wait
verified customer
03/23/2016
coming back the shuttle at the airport took 30 mins but the shuttle at the parking lot was there when I was ready to go
parking
verified customer
03/14/2016
Need more signs or more staff to give information. Abit complicated to find and get directions but overall was very safe location for parking.
Great Service!
verified customer
03/10/2016
I will always us this service when parking at LAX.
Wow! Love this place and the best carwash in the world!!!
verified customer
02/27/2016
Park Air Express exceeded my expectations. It was close to the airport. Easy to get to. Employees were very nice. And most importantly I had my car washed and waxed, and it was the best job that's ever been done on my car. Whomever did the job should get a raise. Because of them, you've made a customer for life, and I'm gonna tell all of my friends about your company! He or she made my car look like a million dollars! Thank you. I wish I could have given you a huge tip.
Satisfied Customer
verified customer
02/24/2016
We had assistance in getting parked in the right location, getting to the shuttle, leaving quickly to get to our terminal and then upon returning being picked up in about 10 to 15 minutes. A very good experience
good parking
verified customer
02/23/2016
No hassle . good prices
Economical
verified customer
02/20/2016
Good covered self park facility
Excellent
verified customer
02/02/2016
Nice
Another Solid Performance
verified customer
01/16/2016
I have used Park Air Express many times and the experience is consistent and reliable. I also find it to be a good value.
Very pleasant experience
verified customer
01/15/2016
Very pleasant experience.
lazy drivers, and a maze in the parking lot
verified customer
01/11/2016
I didn't catch the name of the driver at 7:30am the morning of Jan. 7th, but he was terrible! I waited in the van outside while he was getting himself a cup of coffee (!) He was in no hurry (as I was) to get to the airport. It was myself and one other passenger. He dropped me off at departure level without asking me, which doesn't bother me so much, except that he didn't pull up in front of the terminal, but rather at the curb on the other side. And, he missed the curb, so I stepped out on a sort of half curb, half street level. He's lucky I didn't trip! I self-parked down below, and the guy, Rick, was very helpful in showing me where to park, and where the elevators were. Getting out of the parking lot, was ridiculous. They have the worst signage I've ever seen in a garage. There are no obvious exit signs hanging down to let you know which way to go. You have to crane your neck to look up and find them. I ended up driving in circles for a good ten minutes before I made my way out. The price is reasonable, and the covered self-parking is hard to find around there, so I do appreciate that. But, I don't know that I'll go back.
Good, especially on a Friday night at LAX
verified customer
01/11/2016
I was pleased with my wait time for the shuttle. I had just missed one when I walked out of the terminal and then another came around within 10 minute or so.
Great experience!
verified customer
01/06/2016
Great service and covered parking garage. Shuttle was great and always on time, attendants at the garage were friendly and quick
Easy parking
verified customer
01/06/2016
This was a very easy parking experience. The lot was nearly full when I arrived but I managed to find a spot that didn't require me to leave my keys, which I was happy about. The shuttle to the airport was waiting for me. When we were a couple of blocks from the parking garage, the garage radioed that someone on the shuttle had left a carry-on and an umbrella. The driver did a quick return to pick them up, much to the relief of the people who forgot them. When I returned, the shuttle arrived within 5 minutes of my call. I was expecting this to be a hassle and it wasn't at all.
verified customer
01/04/2016
Getting to the airport was without a problem, but on my return, I was at the shuttle pickup at 5:30pm, the shuttle passed the stop, so I phoned to ask that he stop next time. At the check out, I did not have my printed reservation and the clerk could not locate it without the printout, so I paid the regular rate however when I phoned about it, they were quite pleasant and said to email it and they wd fix it. Thanks
Parking
verified customer
01/04/2016
Pleasantly surprised. I will use the service in the future.
holiday parking at LAX
verified customer
01/04/2016
we came back on January 01 after a long flight and the shuttle bus flew by P6 terminal red zone pick up location 2 times. The driver was on line 4 no way near the island I have flag him each time but he was on a mission maybe to circle the airport as fast as possible not to look for clients... too bad because everything else was fine, lowest rate too for holiday . I will use it again give you guys one more try
verified customer
01/04/2016
This was a good stay. Will use Park Air Express again.
3 of 5 stars
verified customer
01/03/2016
I would rate it 5 stars, but I did not appreciate that both front seats in my brand new suburban were tilted all the way back like it was used to take naps in by the night shift crew.
The complicated procedures.
verified customer
01/02/2016
Well, this is our first time to use airport car park, we don't know we need to take my printed paper and slip out with us. So when we return, we have to go to our car to take our documents first. Beside that, we don't where we should wait when we return. We run a long way to the car when we saw it. It better to give customers a map to show where to wait the shuttle bus. Overall, I think this is a good deal for us to park by ourselves.Next time we will be more familiar with the complicated procedure.
parking
verified customer
01/01/2016
good experience, I would use again
Double Parking is an issue
verified customer
12/30/2015
After paying for parking I went to my car only to find that someone else had parked behind me making it impossible to get out. It took me 45 minutes to find an attendant who had to fin the keys to other car and move it. Evidently, your operation was understaffed on Sunday night.
Gets it Done
verified customer
12/29/2015
This place wasn't awful, but I probably wouldn't come here again. The parking garage itself is the real con here. It's a little confusing and it was very packed (take that with a grain of salt, I parked over the holidays.) Getting into the garage, parking, walking through the lobby of the building and finding the shuttle pickup was annoying. The staff (shuttle people and cashier) were great, but make sure you give yourself enough time.
Park air express
verified customer
12/29/2015
The parking is underground and is a big area about 3 floors. You can get really lost but they had attendants to help. TO go to the airport it was quick but when I got picked up it took about a half hour. The people were nice and organized.
Busy Xmas Week
verified customer
12/29/2015
And this place is close to the airport. Huge facility, far underground. But convenient and competent.
Excellent!!!
verified customer
12/15/2015
I had three trips over the last four weeks. Each time the shuttle was waiting to go when I arrived. When returning, The wait to be picked up after contacting them averaged around 10 minutes. They are very close to the airport. he price is competitive , especially when you book in advance!
Scary Driver
registered customer
12/13/2015
The signs to get into this parking are not very clear and once I got in the machine was not working to give me a ticket. Once I found someone to assist me I valeted my car and got right on the shuttle. My return was the worse part. I waited for over 30 mins at 9pm for the shuttle. Once the shuttle driver picked me up he began driving very erratic and me and several other passengers that were not TSA employees were very concerned. I can't say that I would use this parking again.
verified customer
12/08/2015
Experience was uneventful. Parked car, got shuttle to airport,return shuttle time good, paid and departed.
If you don't like stacked parking stay away
verified customer
12/05/2015
The parking is stacked meaning you will get blocked in. The shuttle was prompt on the way there and the driver was a big help. Waiting at the airport was much longer. When we returned the people working the level we parked on were useless. Our car wasn't where we parked it and the guy had no idea where it was and insisted that some other car was mine. After we went back and forth a few times I finally spotted my car and left never to return
The best
verified customer
12/01/2015
Everyone single person that was affiliated with Park Air Express was helpful and remarkably polite. I don't think I have encountered such a group of courteous people. Going to LAX on Thanksgiving Day the shuttle was waiting for us. Coming back on the Sunday following Thanksgiving the shuttle arrived exactly as we did. You are the best. You should get 10 stars. Thank you. I will make it a point to always use you and spread the word around. Again, the best!
Parking
verified customer
11/30/2015
Overall it was the best experience i ever had.!
verified customer
11/30/2015
Everything was smooth until I got to the rude parking Attendant to pay . Parking attendant was rude and had an attitude. Needs to come back down to earth. Arrogant ! Otherwise I would of gave five stars
verified customer
11/28/2015
I texted terminal1, after waiting more than 15 minutes the shuttle passes us by about 20 miles per hour not even looking. I called the operator said go to terminal2 We went to rermonal2 and waited again for 20 minutes. While other Parking lot buses passes us by 4 times.
Simpson
verified customer
11/11/2015
When I arrived the attendants said they did not have any space, even though I had a confirmed online reservation and deposit. So that part didn't make sense. They just had me leave the keys with valet and said they would eventually take care of it. Strange.
First timer
verified customer
11/08/2015
It was my first time using this site and I was really impressed. Great customer service and easy in and out. I will be using them again.
Excellent Still
verified customer
11/04/2015
This is the 2nd time I used this parking garage in 2 weeks. Another great experience in every way. Pick up took less than 5 minites of waiting time. Professional people. I'm very satisfied with the services.
Really good experience
verified customer
10/30/2015
Pre-booked our stay. My husband walks with the aid of a walker and I use a cane. Your employees were extremely helpful and professional. Thank you for a good experience.
shuttle wait - pickup from airport needs improvement
verified customer
10/29/2015
Shuttle to airport wait was good. However the wait time from airport back to parking garage was excessive
Worth every penny
verified customer
10/22/2015
Get valet. They will have it ready before you even get to the parking complex.
Worth every penny
verified customer
10/22/2015
Get valet. They will have it ready before you even get to the parking complex.
Excellent Experience
verified customer
10/16/2015
Everything was excellent. Dropped car off with valet, shuttle was waiting and took us right to our terminal. Returning, we got to the designated waiting area and called. Shuttle must have already been in the terminal area as it arrived within just 2-3 minutes after I made the call. Car was waiting when we then were dropped off back at the parking area.
No complaints
verified customer
10/13/2015
Would use them again, if the the price was similar. Wait time on pickup at the airport less than 20 minutes on a Sunday morning. Elevator access to car was quite convenient.
First time customer
verified customer
10/06/2015
The driver was very friendly, and the garage was well lit and secure. Reserving a space is a nice touch and reduces travel stress. Will definitely use them again.
Excellent Experience
verified customer
09/30/2015
Although I've used Park Air Express many times before, this was the first time using the valet service. Everything was perfect. Although not related to the valet service, this was the shortest time I have ever had for the shuttle to pick us up. When we returned to the office location, the car was brought up before I had even finished paying.
Too long of await
verified customer
09/26/2015
The wait at the airport was over 30mins. It was midnite so there should have not been so many people to pick up but you only had one bus running. Then the wait at the cashier took over 20mins and it was hot no air conditioning in your cashier area.
Helpful Attendant
verified customer
09/21/2015
When I returned from a two week trip the battery on my car was drained. The attendant on duty was able to provide a "jump start" from a portable battery maintained in the parking structure for precisely this problem.
Do yourself a favor...you won't be sorry
verified customer
09/19/2015
I have used park air express a number of times. They are the best price for covered parking near LAX. Easy to maneuver and safe surroundings. This was the first time that I had to park behind someone and leave my key with an attendant, but everything went smoothly upon my arrival home. I would recommend everyone try them. They even have valet and car wash services that I've never used, but you may want to give it a go.
Good
verified customer
09/16/2015
One shuttle did not stop for me....but another one came by and stopped a few minutes later.
Very Pleased
verified customer
09/15/2015
Very Pleased
Parking lot for trip to the airport.
verified customer
09/11/2015
we parked on the 4th floor. The signs could have been better. Very nice coming home. They brought the car to us. All in all I would say it was a very good place to leave our car. Staff was helpful and courteous. Lot is very close to the airport. Thank you. Bonnie Lipton
Easy in easy out
verified customer
09/11/2015
Great self-parking deal with the discount from aboutairportparking.com
Excellent Parking
verified customer
09/10/2015
My parking of choice since it is convenient and accessible to my needs. Great place to leave your car while traveling. Highly recommended it.
Good airport parking experience
verified customer
09/09/2015
The service was good. Process was simple, convenient and fairly quick other than having to wait for the shuttle upon my return to the airport. But it was about 15mins so not too bad. staff was courteous and my car was ready to go at the valet since I had called it in upon arrival.I will use the service again.
Great Service Park Air Express
verified customer
09/09/2015
No problems what so ever. Shuttle there to take us to airport. 5-8 minute wait on return. All very friendly and we were out of there in a very timely fashion. Will definitely recommend and will continue to park there for future flights out of LAX. TY Park Air Express
Confusing Parking Lot
verified customer
09/03/2015
Once you finally find the parking lot, it is still confusing because there are no sign indicating what to do. As you drive into the garage, a sign would be very helpful explaining the procedure of driving in after obtaining a ticket. Then once a ticket is obtained, a sign should be there informing to continue down the ramp to the parking lot. That what my main complaint but the attendants were very helpful once I knew where I was going!!
Great experience!
verified customer
08/25/2015
We felt like our van would be protected while we were gone. The shuttle getting us to airport was quick, the first shuttle on the way back was full but got on another one shortly. Great value!
Service
verified customer
08/21/2015
I was happy with your service, will use you again
Great Value - Great People
verified customer
08/19/2015
I do not usually write reviews, but this place was actually a really good deal and very convenient. The only thing I would suggest is that they need to post instructions somewhere near the entrance to let people know how the process works. The drivers were friendly and helpful and I will certainly use them again when flying out of LAX.
I wish the staffs smile more
verified customer
08/16/2015
GOOD OVERALL
Fantastic service
verified customer
08/15/2015
They were extremely polite and courteous. We only waited 5 min for the shuttle to the airport. When we returned it was about 8 min for the shuttle. Well use them again. I highly recommend this place.
As promised.
verified customer
08/13/2015
Very easy to follow direction. A nice location from the airport.
As promised.
verified customer
08/13/2015
Very easy to follow direction. A nice location from the airport.
trip from june
verified customer
08/10/2015
you charged me twice. you didn't include me the discount of may and service at the station is rude.
Understaffed
verified customer
08/06/2015
They don't seem to have enough staff. One guy was trying to handle all of the customers, including Valet. Not good. The shuttle took forever to arrive. I saw other parking company shuttles come by at least twice while we waited. Some came by 4 times. I'll probably use those other companies next time.
Ok for price
verified customer
08/05/2015
The staff was not pleasant, I was told a bus would be there in 3 min and waited twenty. When I arrived home I waited 30 min to be picked up. The man at the front desk was rude and said that I owed more than I was suppose to because he was unaware that I checked in previously. He never asked my if I had previously checked in and I asked him if he needed anything besides the ticket. He checked the receipt and then he gave me the correct price. Both employees were gasping and annoyed. I understand customer service is not a fun job but I was not being a difficult customer I was literally asking them what they needed. Not quick at all, so if you are in a rush I would suggest paying more and using someone else.
Ok for price
verified customer
08/05/2015
The staff was not pleasant, I was told a bus would be there in 3 min and waited twenty. When I arrived home I waited 30 min to be picked up. The man at the front desk was rude and said that I owed more than I was suppose to because he was unaware that I checked in previously. He never asked my if I had previously checked in and I asked him if he needed anything besides the ticket. He checked the receipt and then he gave me the correct price. Both employees were gasping and annoyed. I understand customer service is not a fun job but I was not being a difficult customer I was literally asking them what they needed. Not quick at all, so if you are in a rush I would suggest paying more and using someone else.
Very Confusing, No Attendants Around to Assist
registered customer
08/10/2015
This experience took place April 18th, 2015, on a Saturday early afternoon. When we pulled up it was not clear on where to park. We drove, turned around looking for someone to assist us. We saw a man that worked there and he instructed us. It would be nice if someone was visible upon arrival. Once we parked the same gentlemen assisted us with our bags and to the shuttle we went. The 2 men we did encounter was nice. The trip to the airport was short and sweet. Once we returned my husband called and they weren't real clear as to where we should meet the shuttle. We stood in one place for a bit then I asked him to call and get specific instructions, since they weren't clear. Grabbed and luggage and move to the right location and waited about 15 minutes and all was smooth after that. Loaded the shuttle and our vacation was over. I would use them again now we know what the process is.
Just Right!
verified customer
07/30/2015
@ $8.99/day from airportparking.com. I think it was a great deal. Safe secure underground parking. A bit tricky on the signs but staff was helpful with redirect. The shuttle bus is clean, the driver is very helpful with the luggage. Overall just Right!
You get what you pay for
verified customer
07/29/2015
This place is a bit cheaper compared to the others but its a maze. Its not easy navigating your way around the parking garage. Do not opt for this unless you go for valet.
Best Airport Parking
verified customer
07/27/2015
Very happy to use this service as we were gone more than 2 weeks and a covered parking lot was essential. Parking lot felt safe, but slots were tight. Very timely shuttles. Didn't wait that long to get shuttle back from airport. Shuttles were p/leather seats, clean. Drivers and attendants were courteous. Waiting area looked welcoming. Overall, highly recommmended
Good experience
verified customer
07/25/2015
Friendly and helpful drivers. Prompt service. I will use Park Air Express again.
No problems.
verified customer
07/25/2015
Courteous, efficient staff. Excellent facility.
verified customer
07/24/2015
Was disappointed. Had to leave keys. There are know single spaces. They are all reserved for people in bldg. will not stay in the future.
Wonderful
verified customer
07/22/2015
Park Air Express is the gentle, calm oasis that helps you get to your flight all in one piece and then when your trip is over delivers you back in comfort. A great staff. As always a pleasure to park at LAX. Linda Doe
shuttle
verified customer
07/21/2015
The shuttle driver was very very helpful and very kind.
Cheap price with covered parking
verified customer
07/21/2015
The price is really reasonable and it is covered parking. But the service from the airport is not good:I waited 45 minutes before the first shuttle appeared. On their site it says that they have shuttles every 10-15 minutes.
My experience
verified customer
07/21/2015
Having never used Park Air Express before I was some what apprehensive but looking back on my experience I would certainly use this parking facility again. I found the attendents to be friendly and helpful. Coming back from my trip I easily found my car which was my biggest concern. So all in all it was an easy process.
Convenient.
verified customer
07/20/2015
The driver was courteous and helpful providing the phone number we need to call when we came back. Good parking spots and very close to the airport.
ParK Air Express LAX 7-11-15
verified customer
07/14/2015
I, or desk clerks, could not find the attendant on the 3rd &/or 4th floor for a long time to get the car. My impatient boss drove me nuts the whole time. Guys at desk did what they could to find attendant. It was Sat evening so low activity and only 1 bottom floor attendant
Park air Express
verified customer
07/13/2015
I did my reservations the same day no hassle just drove into the parking structure and left for my flight when I got back checked out no hassle.great parking structure for short or long term parking.would recommend
Pickup times
verified customer
06/25/2015
I have been using Park Air Express for a few years now, been very happy no doubt. But lately I have noticed more and more delays in pickup.
Signage
verified customer
06/22/2015
hi this was my first time with you and I was in a hurry and was confused by where to park and then wHEre to pAy
Pretty Great Deal
verified customer
06/19/2015
Upon arrival it was tricky trying to figure out which way to go because we booked online and the signs were small writing but after 5 minutes we figured it out. Parking was confusing because the attendants used a terminology that we were unfamiliar with so we just parked somewhere and hoped it was the right one. There was a shuttle sitting right outside ready to take us to the airport. When we got back we found the pick up area, called the parking and within 5 minutes a shuttle came around to get us. Upon departure it was quick and simple. The lot isn't the cleanest but the car was perfectly fine when we picked it up. Definitely considering using this lot again next time I fly out
Works for us
verified customer
06/16/2015
I like being able to make a reservation and get a discount in the process. The process at the garage and LAX is simple and quick. The convenience is a big plus for us as well.
Will definitely use again & have recommended to friends...
verified customer
06/01/2015
Shuttle to airline, courteous staff, clean parking areas, easy in/out, car secure - all good! The 15-20 minute wait time was entirely my fault as I hadn't read the info card telling me where to pick up the shuttle. Carmen was very courteous each (3) time I called to clarify (it was 12:30 a.m.) the pick up spot! Then, my car battery was dead ..... Went back to lobby for cell service to call my roadside service and Carmen said they could jump my battery at no charge! Super great service!!!
Too long!
verified customer
05/23/2015
Took too long to pick me up.
Lax
verified customer
05/03/2015
I parked where directed by a employee, but when we returned a note on the window stated parked in wrong area. Also they were not very helpful when we asked how to find our car. We have used this garage a few times.
Great Value
verified customer
04/24/2015
The rates are reasonable. Staffs are friendly and helpful. Shuttles are fast. Very easy to use. Will be back again in the future. Thank you!
verified customer
04/16/2015
Convenient and close to airport!
Park Air Express
verified customer
03/19/2015
Excellent as always
verified customer
03/11/2015
I have tried many other parking facilities, Park Air Express has been the best by far, for the money. It is convenient. I have never had any trouble getting a parking space. The facility is well lit, well maintained and I have never had any security issues with my vehicle (theft, damage, etc). The staff is friendly, courteous and helpful. Thank you for making airport parking so convenient! One less thing to have to worry about!
parking
verified customer
03/04/2015
all was good 2nd time using parking lot
Long Wait For Pickup
verified customer
02/21/2015
Waited 25 minutes after calling for pickup. Seemed like a long time, especially considering that there were several parked vans available when we returned to the parking garage. Courteous staff. We'll use this service again and hope the long wait was an anomaly.
Park Air Express
verified customer
02/20/2015
A little confusing to locate but great service. Shuttle was waiting to take me to LAX but had to wait awhile to be picked back up after my trip. Overall I would use park air express for future trips!
verified customer
02/18/2015
Just the best place in the world to park your car when flying out of LAX. The facility is like a quiet haven amidst a bustling city. Thank you Park Air
Great service, long wait
verified customer
01/26/2015
I was very happy with the facility. Check-in and check-out was easy. I came in around 1 AM, and it was nice knowing there was always someone at the desk. My only complaint is that I waited at the airport for the shuttle a bit longer than I expected. Other companies' shuttles were constantly coming in and out, but the Park Air Express shuttle came at least 20 minutes after I texted them to come.
My Parking Experience
verified customer
01/08/2015
The Customer Service is outstanding! BUT, it was difficult to find the company, since it shares its parking with the corporate building. Also, I waited a long time when I returned to LA, (Considering it was the Holiday Season)
Amazing Experience
verified customer
01/07/2015
I will definitely be using this garage again. It was clean, well lit, has great customer service, and a reasonable price. I will definitely be a repeat customer.
Good Value
verified customer
01/04/2015
Excellent service and super quick drop off aND pick up
Great Experience!
verified customer
01/01/2015
Shuttles left both the airport and parking lot every few minutes. Staff was super corteous, and you can't beat the price! Will definitely use them again in the future.
Few shuttle buses
verified customer
12/30/2014
My check in and ride to the airport was fine. However, on my return, after I contacted the shuttle via text I waited over 30 minutes before the shuttle reached me for pickup to the parking structure.
verified customer
12/30/2014
I opted to valet park the car and the service provided by the attendant was excellent
Great shuttle -- need more parking attendants
verified customer
12/29/2014
I was told to go to the third floor to park and the attendant would point me in the right direction. I drove around for 10-15 minutes looking for the attendant. He eventually showed up. I had plenty of time before my flight, but found this aspect frustrating. Otherwise, it was a good experience.
Pretty good experience
verified customer
12/29/2014
The signs could have been more clear to direct you on where to park and what to do if you had already reserved online. The employees in the parking lot were all very helpful. At the end, the front desk attendant couldn't find my reservation from paying previously online. Not sure that I was charged the correct amount still, but I just went with what she said to avoid causing a line for the other customers...
Good underground parking
verified customer
12/29/2014
I love to park in Park Air Express garage because of it is underground. Make sure you make a reservation online before you park there. It costs a lot more if you just walk in.
Excellent with Reservation
verified customer
12/28/2014
Park Air Express is a well-priced, convenient service. Use of text messaging to alert bus is good. Could be improved with method of dealing with cars blocked by others in lot. This happened to me and it ended up delaying me almost 30 mins. Could this be done by text alert too. To consider.
Great Price but Slow Shuttle
verified customer
12/26/2014
We arrived at the valet at 4:30am. There was no one to take our car and it took over 30 minutes before the shuttle returned to pick us up. Returning back to LAX was easier and our car was waiting for us in the valley. If you drop your car off early give yourself addionaltional time so you dont miss your flight.
Excellent Service
verified customer
12/17/2014
I am very impressed; no waiting time for the shuttle going to the airport and just five minutes after I texted you when we got back. We will definitely use your service in the future.
I would definitely use them again.
verified customer
12/03/2014
I valet parked here over the Thanksgiving holiday. There were no lines when I pulled in to park, and the shuttle was right there to take me to the airport. He took me right away - did not wait for others to show up so that he had a full shuttle before leaving. It was a little different on the way back, as I had to wait 10-15 minutes for the shuttle, but in their defense, airport traffic was absolutely nuts. However, it was nice that when I called for the shuttle, they asked for my ticket number, so when I got to the garage, my car had already been retrieved and was waiting for me.
Pickup
verified customer
11/11/2014
Ok. Left my keys. When I returned I had to hunt them down. Not a great end to a long trip.
Good Location & Service
verified customer
11/04/2014
Everything went very smooth. Overall very pleased. Good teamwork. I'll be back.
Wonderful,
verified customer
11/02/2014
Great service, everyone very courteous, safe, and very secure had To ask about where to park? Now that I experience how and where to park will be able to use this service again and tell everyone that need to drive to the airport about this convenience.
Excellent service
verified customer
10/31/2014
Extremely pleased with Park Air service. Definitely will use again.
verified customer
10/23/2014
Joe Sabarra
verified customer
10/07/2014
Job well done.
Excellent Service
verified customer
09/29/2014
Valet service was exceptional both in arriving and returning.
Good service!
verified customer
09/13/2014
Only thing is I couldn't find where to park, sign was bit confusing and had hard time finding single parking spot.
Very Reliable
verified customer
09/12/2014
These guys do a great job and the pricing is very reasonable for the proximity to the LAX.
Travel from 9/28 thru 9/3/14
verified customer
09/05/2014
When flying out of LAX, we always use Park Air Express since I find it to be the most convenient parking garage, and their staff being very professional and courteous. I give them high marks. I would like to know how I can get email alerts and coupons for the same.
Easy
verified customer
08/19/2014
Shuttle Driver was very helpful & kind. Man at the desk for checking out was very nice. Whole process was easy and the parking structure was very clean. Exit signs in a couple areas were a little confusing but overall great.
Secure Underground Parking in office building
verified customer
08/13/2014
I never rate companies, but I noticed they didn't have any. I had to make 3 weekend trips in the last month and used them each time. You park in an underground structure (so there is no chance in leaving your car outside). The structure is attached to an office building just past the Hilton. The first two times they had more than one shuttle waiting to take people to the airport and the last time I waited about 10-15mins for one to come back. A lot of TSA agents take this shuttle as well. The shuttles aren't that nice, but they do the trick. They are pretty standard and the drivers are nice. I've only ever waited about 10-15mins at the airport as well. But I am sure when it is busy the wait could be 30. But that is standard for most companies. You may have to leave your keys if you are blocking someone, but it's not a big deal. They were quick to move someones car that was in my way when I got back. All in all, I recommend them and would use them again.
Totally Pleased
verified customer
08/12/2014
It was fast clean and very simple. I like the fact the souroundings were clean and secure. I will use this service from now on. David A.
Read More
$9.55
Daily Rate
Price Breakdown
Covered Self Park X 1
Service Fee
Estimate Tax & Fee
$9.55
$3.00
$2.71
Total
Deposit Due
Pay at Lot
$15.26
$4.91
$10.35