The Parking Spot (formerly AviStar)

2.6 Miles from JFK airport
Outdoor: Valet
 (1011 Reviews)
9 Mins Avg Shuttle Wait
$14.99
Daily Rate
Price Breakdown
Outdoor Valet X 1
Service Fee
Estimate Tax & Fee
$14.99
$3.00
$2.55
Total
Deposit Due
Pay at Lot
$20.54
$5.25
$15.29
Description

The Parking Spot (formerly AviStar) parking offers a convenient and economical alternative to high priced on-airport garages and lots. Drive to The Parking Spot's secure near-airport parking center and pull into our covered check-in area. Our friendly valet attendants will check you in and assist with your luggage. You'll board a climate controlled shuttle coach that will take you to the terminal in minutes. No waiting and definitely no walking. When you return your car will be waiting in the covered "ready zone" free of ice and snow with the heat on in the winter (and a/c in the summer).

  • Free shuttle to/from terminals
  • Valet service
  • Canopied arrival and departure zones
  • Luggage assistance
  • Free coffee and espresso  
Photo
FAQ

Directions:

From the West (New Jersey and Staten Island)

  • New Jersey Turnpike to Exit 13 to Goethals Bridge / Staten Island Expressway.
  • Stay on the Staten Island Expressway to Verrazano Bridge.
  • From the Verrazano Narrows Bridge follow the signs to the Belt Parkway East.
  • Stay on the Belt Parkway East following signs to Kennedy Airport to Exit 19 (Kennedy Airport / Lefferts Blvd.)
  • At bottom of the exit ramp turn left onto Lefferts Blvd and then immediately right (200’) onto South Conduit Avenue.
  • Stay on South Conduit Avenue approximately 3/4 mile and the The Parkng Spot entrance is on the right at the corner of South Conduit and 130th Street.
From the East (Long Island)
  • Southern State Parkway to the Belt Parkway West.
  • Stay on the Belt Parkway West to Exit 21A (Rockaway Boulevard).
  • This exit will put you on North Conduit Avenue.
  • Stay on North Conduit Avenue approximately 2 miles to 130th Street (Hess Gas Station on the corner) and make a left onto 130th Street.
  • At 1st traffic light (1-block passing over the Belt Pkwy) make a left onto South Conduit Avenue and The Parking Spot entrance is immediately on the right.
From the North (Grand Central Pkwy, Connecticut and Whitestone Bridge)
  • Take the Van Wyck Expressway South to the Belt Pkwy West / Verazanno Bridge exit. This will put you on North Conduit Avenue.
  • Stay on North Conduit Avenue to 130th Street (Hess Gas Station on the corner) and make a left onto 130th Street.
  • At 1st traffic light (1-block passing over the Belt Pkwy) make a left onto South Conduit Avenue and The Parking Spot entrance is immediately on the right.

Code: AAP1204

Restrictions apply: Can not be combined with any other offers.  Points will only be earned for the amount paid at the lot.

Customer Reviews (1011 reviews)
everthing was good
verified customer
07/31/2014
everything was very good...thks
pricing
verified customer
07/28/2014
parking spot is great, however how come the price quoted when I reserve the spot on line is always different when I check out?
Awesome
verified customer
07/24/2014
Great service!! Shuttle was ready when we pulled in to park. Called when got our luggage on the way home ans waited less then 5 min for shuttle to show up. No dents or scratches on the car! Great service, will def use again!
Service better than expected
registered customer
07/20/2014
Fast pick up, courteous drivers and our car was waiting for us after a quick check out. Would use them again.
quick and easy
verified customer
07/19/2014
Used the parking for 2 week trip. All smooth.
Great Service
verified customer
07/17/2014
Got our bags and called to get pickup location. When we got to location the shuttle was there in 15 seconds. When we got to the Parking Spot they unloaded and loaded our bags and gave each of us(4) water. Great service
Parking Spon
verified customer
07/11/2014
Drivers were very courteous. Experience met expectations
Long term parking
verified customer
07/10/2014
This was my first time using this service and I was satisfied overall. I did however, expected to receive a discount for my 10 day use only to learn that the discount would not apply until parking next time.
JFK...thank you
verified customer
07/05/2014
The staff and my experience. Was GREAT ! Thank you
TOOO LONG TO WAIT
verified customer
07/05/2014
It took more than 40 minutes from the time we called the first time for a pick up bus to arrive. We were waiting at 1 am for the bus to arrive. My wife and I kept saying we will never use this service again. The driver said he was the only one on that night.
1st experience
verified customer
06/27/2014
The shuttle was there within five minutes but it was full and we were early so we said that we would wait. The drivers were great. The only negative feedback is the checkout process. If you have a different rate, nowhere does it tell you to pay inside. I assumed that my card was charged as I made my reservation online so when I went to leave, I was told to pay again and more than what I had budgeted. It was explained that my card wasn't charged initially and I had to pay at the desk instead of at the gate...a little confusing but overall a good experience.
great
verified customer
06/26/2014
Very nice people run the place prompt pick up from airport and to airport.We even were picked up by the wrong place on our way back to pick up our car and they drove us to the right place.Our mistake but everyone involved very helpful.
PERFECT PARKING
verified customer
06/12/2014
Easy to find. Well organized. Efficient, courteous attendants, In and out in minutes. Wish airport navigation was so easy. Will use again when needed.
Excellent service with one problem
verified customer
06/04/2014
No problem with parking. However, I was traveling with another couple who were taking a different airline and there was a problem on the return. Their flight came in an hour earlier than mine. When they called for the shuttle, they were told they could not be picked up because they didn't have the ticket number. After explaining the situation and a little cajoling on their part, they finally were picked up. Other than that problem everything went very well. Car was waiting with AC on and we were good to go.
Recommended Parking
verified customer
06/03/2014
Good overall service, no complaints
Save your cab fare
verified customer
05/23/2014
This was a great alternative to taking a cab. Convenient, inexpensive, and the complimentary water bottle was a nice touch after a long flight.
check out
verified customer
05/07/2014
the girl at the check out was extremely rude when I asked if my deposit was taken into account in my bill- she said I did not mention it beforehand and I had to prove that I actually made it. Although my response was sarcastic, I do not believe that I should have to prove that I made a deposit to hold my reservation, it should be automatic in your system. If not, your clerks should be instructed to ask and not get an attitude with customers.
verified customer
05/06/2014
I had made a reservation which was not even checked when I arrived but then caused confusion when I returned as I had paid a deposit. There could have been one more person checking cars in that morning as it was quite busy. When the shuttle bus I was on hit a car and had to pull over, there was a lengthy wait for another shuttle to come get us. Several passengers were quite anxious about making flights. It was approximately 5:15 am on a Wed morning.
Convenient and dependable
verified customer
05/01/2014
The coaches are clean and comfortable. The drivers are nice and helpful. It took a little too long for pick up from the airport, but it was do-able.
Great service
verified customer
04/25/2014
The shuttle was waiting for me and my car was ready at the station. Thank you
Excellent
verified customer
04/19/2014
I was very pleased. One of the workers noticed some moulding loose on the car. He repaired it. We were so pleased. I would recommend to anyone that needed an airport shuttle and parking area.
Parking Experience Was Fine
verified customer
04/16/2014
I know that there have been some poor reviews of this parking lot, but my experience was very good. I had no wait at all for the shuttle when I was going to the airport from the lot and a very short wait for pick up when I returned from my trip. The staff was courteous and professional. Really couldn't have been better, and the price was excellent.
Review
verified customer
04/15/2014
The only reason I did not give 5 stars was due to the wait upon my return. Drivers were courteous going and coming, check in was easy and the clerk upon my return to settle the tab was helpful and courteous. I will use this facility again.
Good job
verified customer
04/08/2014
Excellent service and overall good experience.
Return from St. Thomas
verified customer
04/08/2014
Great service, car was ready when shuttle brought us in from the airport. Check out was great except for a missing exit ticket which was suppose to be left in the car.
very satisfied
verified customer
04/04/2014
Very satisfied.
Like Clock Work
verified customer
03/30/2014
Everything was smotth just the way you'd want it to be. Folks at the desk and yard are friendly. Being a particularly bad winter this year the service was very much appreciated.
Excellent Experience with The Parking Spot
verified customer
03/27/2014
We used the parking spot for the first time. Our experience was excellent. We arrived and they immediately took our car and the van took us to the terminal. Coming back, we waited less than 10 minutes to be picked up. The van drivers were extremely courteous. The woman who answered the phone when we called to be picked up could have been a little more friendly but we were very satisfied overall. We would definitely use them again.
Parking Experience
verified customer
03/27/2014
Everything about the experience was excellent
Front desk needs help..........
verified customer
03/26/2014
After a long international flight, the front desk clerks could have a welcoming smile on their faces.......drop off in the early morning hours as well as.....the pick up was flawless very very kind and smiles ! The car was ready nice and warm from the outdoor chill........
No complaints
verified customer
03/25/2014
Staff was helpful and service was great. Would use again and recommend to others.
verified customer
03/22/2014
Great experience no hassle valet service.
very pleased
verified customer
03/19/2014
The staff was courteous and insured that all went smoothly. Thank you.
Better Option
verified customer
03/13/2014
Better option than taking a limo or parking at the airport. More economical and convenient.I have used the Parking Spot at JFK airport and LGA and have been very happy with both.
good choice
verified customer
03/09/2014
The parking spot was easy to find and access. The van was waiting when we arrived and the driver handled the bags. Easy breezy. Only thing negative was that no one told us that if you pick up your car later than the time of day you dropped it off, they charge you another entire day storage. In my opinion a day should start at midnight and end at 11:59pm It's a really small time, nickel and dime business practice in which you have no choice other than pay or they don't give you your car and who has the energy after coming off an airplane for 6 hours to fight it? That's my 2 cents
verified customer
03/02/2014
My pick up was reasonable if it.is 60 degrees. It was 13 degrees. Perhaps checking for.flight numbers could help with having a van waoting when we arrive. The gentleman who was waiting when I arrived said he had already been waiting 10 minutes.
shuttle wait too long
verified customer
02/24/2014
We waited for the shuttle longer than acceptable. The only good thing about getting my car was your desk service person Elizabeth. She was super nice and helpful that because of her I will use your service again.
40 minute wait for shuttle
verified customer
02/22/2014
40 minute wait for shuttle on a cold wet blustery day in Feb. Had to call them three times. Not fun.
Anniversary Trip
verified customer
02/09/2014
JFK was busy at 6:30pm on Thursday night 2/6. Bus arrived 15-20 minutes after calling for p/u, at location we were told to meet. Driver was courteous and very helpful. Car was waiting when we arrived at parking lot, warmed up, and snow removed from windows. I needed to scrape snow off the roof - NBD. Check out was fast, easy and attendant was very courteous, helpful - tried to get me an extra discount with AAA or AARP, which I have, but was not carrying the cards. Great job!
Stay at JFK 1/18- 1/25
verified customer
01/28/2014
Car was cleaned and ready to go. I messed up and forgot to give in my sheet with the rate and the deposit amount I had prepaid.
Great place to park
verified customer
01/27/2014
The people are friendly & helpful. The shuttle was a bit bumpy... but good timing. The process for both checking in and out were simple & easy. I reccomend the Parking Spot to anyone that I know is flying out of JFK. I will be flying out of Laguardia on Wed the 29th of Jan.... I'll be using your parking spot there. I expect it will be just as professional.
good parking .....long term
verified customer
01/26/2014
I would definitely use you guys again
Pleased
verified customer
01/17/2014
I was very pleased and satisfied with my experience.
great service
verified customer
01/16/2014
shuttle bus was online staff was courteous lot was clean, well lit and secure check in/out process simple and easy My car was the way I left it
suggestions
verified customer
01/13/2014
it was very cold waiting the shuttle at the temrinal, when you get the call you should advise the right time to get to the terminal and/or send an sms
Great experience!
verified customer
01/06/2014
My vacation started on a holiday and, despite having to work that day, the staff was wonderfully pleasant and helpful. The vehicle was free and clear of any damage upon my return (I'm particular about that). The shuttle picked us up from the airport within minutes of calling and there was plenty of seating for my family of three. The only reason I rate 4 starts instead of 5 is that I made my reservation via their web site and got a special discounted rate. Had I not mentioned that and had my associated paperwork, the staff was going to charge me the full rate. There seemed to be a disconnect between the rate at which I made my reservation and the point when I picked up my vehicle. There were no issues because I printed the receipt but I should not have had to, in my opinion.
Overpayment
verified customer
01/02/2014
I was disappointed in the fact that I was overcharged and then when I brought this to the attention of the attendant she was really upset and made an issue out of refunding my credit card and then could not recharge my card because I was now overextended - it was just a mess! Rose R. Ellis
verified customer
12/30/2013
a good place to park
Great job
verified customer
12/23/2013
Prompt shuttle. Car was ready upon arrival. Friendly service. Reasonable price. Plan to use whenever I travel out of JFK.
Great stay
verified customer
12/19/2013
Everything was perfect, thank you!
Parking experience
verified customer
12/19/2013
Staff was wonderful and attentive. I have nothing negative to say about our experience. We have used this parking facility at least 5 times and have always had a positive experience
wonderful
verified customer
12/15/2013
will use them again
Very pleased!
verified customer
12/12/2013
I found everything about The Parking Spot to be absolutely wonderful!! The staff was very friendly when I dropped off and picked up my vehicle and I loved the fact that my car was being warmed up for my arrival. The offer of coffee, tea and water was great considering I had an hour's drive home late at night. The price was really good as well. I have recommended The Parking Spot to all my friends on Facebook! Happy Holidays!
Would definitely recommend to friends
verified customer
12/09/2013
Staff was very courteous and efficient. Shuttle to and from the airport were prompt and very helpful with the luggage.
Couldn't find my car
verified customer
12/08/2013
Overall, I think my car was safe, and the staff is courteous and hard-working. However, upon return at 6am on a Sat. morning (not a busy time), I had to wait for 15-20 minutes while they looked for my car. This doesn't include the 10-15 minutes they had to bring my car up while I was on the shuttle bus back from the airport (I called once I picked up my bags). Also, you need to plan a few extra minutes when you drop your car off. I waited 15 minutes or so on the shuttle bus while the driver processed in newcomers and got them on the shuttle. It was as if they could not leave until the shuttle was full. Similar airport garages have never made me wait more than 5 mins. I don't think they have enough people scheduled for work.
review
verified customer
12/05/2013
Very good service
Good Service
verified customer
12/03/2013
Service was prompt and courteous during busy holiday weekend.
Love ' em
verified customer
12/02/2013
Have always had a very good experience using this service. Shuttles always readily available for both drop off & pick up. Always nice staff. Will continue to use & recommend!
No hassle
verified customer
12/01/2013
People were professional, courteous and polite. The car was waiting waiting when we returned to the lot
Extremely pleased
verified customer
11/27/2013
Couldn't Ask for more! Shuttle was clean, driver was helpful and when we returned, the shuttle arrived in less than 5 minutes. It was freezing out and the shuttle was warm and our car was running and waiting for us as well. Thank you
Recent trip
verified customer
11/26/2013
I haven't been to the lot since it became The Parking Spot. It is a very nice improvement. Staff was friendly as usual and I did not encounter a bad experience whatsoever. I will continue to patronize this business.
A positive review
verified customer
11/24/2013
Very happy with the service. Spot was available when ordered. After calling the car was waiting. Your employees were all very helpful
Convenient
verified customer
11/24/2013
The Parking spot is not only convenient but the personnel are friendly and professional. This lot was recommended to me and I will certainly recommend it in the future.
I'd definitely use The Parking Spot again
verified customer
11/24/2013
Everything was so easy, from following the directions on the website, to the drop-off, to the shuttle service, to payment. I was even one of those obnoxious customers who lost their claim ticket during my business trip. The Parking Spot team was still able to locate my car, pick me back up from the airport, and even had my car waiting out front -- with the heat on -- when I arrived. Great service all around.
Service
verified customer
11/22/2013
I was very satisfied with the service. When I arrived the attendants was very proficient in getting me checked in, helping with my luggage and getting me to the airport. When I arrived back once I called they told me where to go to get picked up and she we arrived back to the lot my car was waiting and heating up (weather was cold). Check out was very easy. Will most definitely use them again an d tell others. Devan
easy as pie
verified customer
11/20/2013
These people run a very good business.Beats the hassles of long term parking by far. I'm sold!
the parking spot
verified customer
11/18/2013
it was great
Amazing
verified customer
11/17/2013
You guys rock! Convenient, friendly, efficient, economical!
Ease in parking....
verified customer
11/16/2013
We were very pleased with this Spot parking!! The people were friendly and moved quickly. We arrived, left our car and were walking into JFK within 15 minutes! No hassles!! On our return, I misplaced my deposit slip. My fault! It took them a bit to find my info, but was treated well. Will definitely use them again and again!
Staff was very good
verified customer
11/16/2013
Would use this parking spot again.
Couldn't have been easier
verified customer
11/15/2013
Very pleased with the service at JFK. How often can you say that?? The Parking Spot was efficient on check-in, quick to the airport, and when they picked us up on our return, our car was waiting at the pay station ready to go! Definitely the choice for airport parking!
the right stuff
verified customer
11/14/2013
Fast, courteous, no hassles. Car waiting when arriving at office.
Parking
verified customer
11/13/2013
EXCELLENT!!!! I will never have someone drive me/pick me up from the airport again..the Parking Spot was easy to get to, attendants were fantastic! Would recommend them to friends/family! I already have!
Great Service
verified customer
11/13/2013
Exceeded expectations.
convenient
verified customer
11/12/2013
They did not accept the prepayment. I now have to get it back from my credit card company
The Parking Spot Review.
verified customer
11/09/2013
A wonderful way to make our travel to and from JFK easy. The staff were courteous,and friendly. The lot was easy to find,getting to and from the airport was easy and quick, and the car was delivered directly to the spot where we were dropped off. I/we would certainly use this service again if we had to travel from JFK.
verified customer
11/08/2013
excellent overall experience...will do it again in a heartbeat
Good Service
verified customer
11/06/2013
Overall a good experience. Will use again.
will definitely use again and will tell others
verified customer
10/31/2013
Very nice as I was greeted upon arrival and handled quickly upon leavin will use again for sure. Hopefully its the same bc sometine it changes we will see.
Excellent
verified customer
10/30/2013
Excellent - the only airport parking I will ever use.
GREAT!
verified customer
10/29/2013
The staff was courteous and there was no wait time. The shuttle was waiting when I departed and my car was waiting up front for me when I arrived. I will definitely use The Parking Spot again.
Shuttle Delay
verified customer
10/29/2013
With the exception of a delay in the shuttle picking us up when we returned, everything else went very smoothly.
Small glitch but overall great
verified customer
10/28/2013
Check-in was fast and friendly. On return, shuttle arrived in a couple minutes but the driver couldn't see us because there was a tour group of six large buses loading at the shared ride spot. A second van arrived about ten minutes later. The driver of the first van came into the office when I was checking out and explained what happened - a nice touch. Everyone I dealt with was friendly and courteous. I'd park there again.
The parking spot JFK
verified customer
10/18/2013
Very friendly and helpful staff including both drivers, checkin staff and offce staff. Certainly will park here again next time
Fantastic
verified customer
10/16/2013
I've used Parking Spot several times and it's always been the best experience. This time was no different except it was even better! We were in their van on the way to our terminal when the office called our driver. Turns out the attendant who parked our car noticed I left my cellphone on the center console!! They quickly called our driver, who dropped us off at our terminal, went back and got my phone and brought it back. All within 15 minutes!! He definitely made the start of my vacation a LOT BETTER!! I can't thank the attendant who parked my car AND the driver for returning my phone so quickly!! Thank you!!!
Just as advertised!
verified customer
10/16/2013
We left our car for a week and it was returned just as we had left it. We waited 20-30 minutes for the shuttle due to a large traffic jam in the pick up lane at the airport. Police were there trying to get things moving. Our driver pulled up as soon as he could navigate thru the traffic. The shuttle was clean and in good condition, the driver both ways was pleasant and helpful. The check in and out was quick and efficient. When we arrived we spent less than 5 minutes before getting on our way to the airport. There were only 3 of us in the shuttle and it ran without waiting for it to fill up. I used Avistar in the past and was happy, the Parking Spot has improved the old Avi Star.
No problems as usual
verified customer
10/15/2013
Professional, courteous, and timely; no complaints.
Shuttle Pickup
verified customer
10/13/2013
Pickup time seemed long considering it was early morning and I was the only passenger.
Awesome
verified customer
10/12/2013
The service was great, No wait, Staff was very professional.
Happy
verified customer
10/11/2013
Very happy with the service and the facility. Thank You
Great Service
verified customer
10/10/2013
We used the Parking Spot for the first time for our flight out of JFK, based on its great reviews, proximity to JFK, and price. The service was polite, prompt, and efficient. I would recommend The Parking Spot highly. We will use them again.
Excellent Experience
verified customer
10/07/2013
The timeliness of the shuttle bus both going to the airport and being picked up was very quick. Everyone associated with The Parking Spot was efficient and very courteous. Everything about the business was very good. The check-in and check-out process was excellent. My car was sitting in front of the building when the shuttle arrived back from the airport. It was just a short span of time until I was checked out, in my car and on my way home. Thank you for a pleasant experience.
The Parking Spot
verified customer
10/06/2013
I thought the service was excellent. I look forward to suing you again in the near future.
Terrific service
verified customer
10/02/2013
Great service would definitely use again.
Airport Parking
verified customer
09/30/2013
Service was excellent.
The Parking Spot
verified customer
09/28/2013
Curtious staff, short wait time, I will certainly recommend this to my friends
none
verified customer
09/28/2013
The representation of this company was awesome. All were courteous. The driver loaded and unloaded our luggage. Check in and check was just minutes. Our car was waiting when we got off the shuttle. We would use this service again and also recommend same. They made our end of vacation wonderful.
Unfortunate
verified customer
09/27/2013
This time I missed the parking lot and was unable to honor my full term parking, I attribute fault to the craziness of the VanWyck parkway. I will try again on my next trip.
great experience
verified customer
09/26/2013
Your employees are most helpful and as a result we had a great experience. We will certainly use your parking services again. The kit was very clean and the time processing our check in and checking out was very fast and correct in every way. Thank you!
very good
verified customer
09/24/2013
very good
J F K Parking
verified customer
09/20/2013
Shuttle was waiting for us when we departed. When we returned, I called when we were getting our bags and by the time we walked outside, the shuttle was there.Great service.
parking spot
verified customer
09/17/2013
Perfect! Nice,helpful employees...can't beat being dropped at your gate..have used before and will continue..
Wow!
verified customer
09/17/2013
I had been a long time member of Avistar's program, but had not used this service in a few years. What a huge surprise this time when I pulled in and saw the major improvements/expansion the new Parking Spot business. Not only had the lot been modified to include multi-storey structures, but the office building was so much better, clean and bright with much needed bathroom facilities. Good Job.
Another great experience
verified customer
09/11/2013
Staff was courteous, rapid service, I have used this company before when it was Avistar and even under its new management, seems the service has gotten even better. Thank you and look forward to using the parking spot again in the near future!
ok experience
verified customer
09/11/2013
the driver forgot to take my luggage out of the car before parking it. He had to come back with the car. The clerk kept my receipt and ticket so that when I returned I could not call to be picked up. I had to go through operator assistance to get your number. Staff was courteous.
smooth as silk
verified customer
09/02/2013
I was checked in and on the bus within 5 minutes. I was the only passenger on the bus and it left as soon as I got on. It arrived at the terminal within 5 minutes. On the return, I called the phone number when I got my baggage. The bus arrived in about 10 minutes and the check out was smooth. However, when I went to my car I found that the motor had been turned on and the run air conditioning was running with the windows wide open.This was disappointing. It wastes gasoline and is totally unnecessary.
Easy in and out
verified customer
09/01/2013
It is very convenient to park here. Staff are always helpful and the process is efficient. Love being picked up and dropped off at the curb and not having to pay the price of a driver.
Jfk Airport stay
verified customer
08/31/2013
The staff was courteous and friendly. When the car was returned to me noticed scratches on the rear bumper that were not there before I gave the car over to your company.
Excellent
verified customer
08/30/2013
This is the place to park. We had an early morning flight out of JFK .The staff are so helpful and friendly even at 5:00am . Our return flight was 11:00pm I just called and the receptionist was Super nice it was difficult for me hear her as my ears hurt and she repeated 3 times to me as to where to wait for the bus. I would highly recommend The Parking Spot to family and friends and the Price is Right . Thank You.
Review for our recent experience at the Parking Spot
verified customer
08/30/2013
Very courteous staff from the time we dropped off car..was driven to aiport and them got picked up on retunr to the parking lot attendants. Love the spotted vans easy to pick out at the lot and when getting picked up. One problem was the first I called the persom directed us to a waiting spot that did not exist at our terminal so I had to call a second time. Would be nice to see a washed car up on pick up even if it was optional.
Great experience!
verified customer
08/30/2013
No wait, clean shuttle and office. Driver was courteous. Glad I found my printed confirmation or I would have had to pay more!When we returned to NY, the shuttle was just pulling up, no wait and water bottle waiting for you as you check out. Thanks - second time I used this service and will use again!
Very convenient
verified customer
08/30/2013
It was well worth the money easily accessible dropped my car they took our luggage and placed it in their van and within 10 -15 minutes we were T the airport they unloaded our luggage. Upon our return we called they were there within 10-15 minutes our car was waiting for us easy in and out would recommend them and would surely use them next time
cost/coupon
verified customer
08/30/2013
not sure why my coupon was not accepted. I was told that because I left a deposit, no coupon would be applied. I paid a higher daily rate than the coupon stated. The deposit I left was automatically entered. I did not put that in.
Great service
verified customer
08/29/2013
Really good service.
Best Pick-up Service Ever
registered customer
08/28/2013
Drivers are very courteous and always friendly. When you call for pick up at the terminal, wait time at the pick-up site is about 4-5 minutes. Once you arrive at the Parking Spot, your vehicle is ready. It was a refreshing experience after a long trip - no hassle at all. I will definitely use them for my next trip.
good service
verified customer
08/28/2013
This is a good service at an okay (discounted) price. The wait was too long and the shuttle distance is also a bit too long. Still,I'd recommend
So easy to spot!
verified customer
08/27/2013
So easy to find the parking itself and the matching shuttle because of the bright colors! Fast service for a pick up and drop off. Would recommend to my friends!
satisfied
verified customer
08/27/2013
Very satisfied. Will definitely use again.
The Parking Spot
verified customer
08/27/2013
The shuttle bus arrived in a timely manner. The staff was extremely courteous. We were very happy with the service.
Convenient Service
verified customer
08/25/2013
Easy access to The Parking Spot. Friendly staff, nice facility; especially like pickup at baggage area not drop-off location.
Great service
verified customer
08/24/2013
Left my car for a week at your JFK lot. Drop off and pick up service was great. My car was ready and waiting for us upon return to your lot. Thanks, great service.
Mister
verified customer
08/20/2013
There were no problems at all, the drivers and office staff were helpful and courteous. I will definitely use the service again. We left our grandsons backpack on the bus and the driver ran and coughs is at the gate!! A+
Happy with service
verified customer
08/20/2013
This was the second time I used "the parking Spot". Both experiences were very good, and when the time comes I will certainly contact The Parking spot again. as a note the staff was very courteous, the check in/out process went well and overall I was pleased.
Long wait time/billing error
verified customer
08/19/2013
Long wait at airport for shuttle on return flight. Had to call back three times to make sure it was coming. Overcharged at the desk when had online reservation. Didn't realize I needed online receipt. Thought they would have it linked to my name. Now I have to re-submit everything for a $20 credit. Had paper work with me just was tired when I got in and didn't think to show it. Cashier should ask if booked online.
too long to wait for shuttle pick up on return
verified customer
08/16/2013
long wait for shuttle on return
Super satisfied
verified customer
08/16/2013
Excellent service. Will use again & again.
Recent trip
verified customer
08/13/2013
Drop off painless. Pick up we had to wait a bit on a shuttle but once we boarded the driver was very nice and got us straight to the lot where our car was already pulled and waiting for us. Very easy.
Parking at the Parking Spot
verified customer
08/13/2013
Had been using Avistar for years and was concerned using the new company in its place. I found the service to be just as good or even better because the wait time for us was non-existent. There was a bus ready upon our arrival to the garage and after getting our bags on our returnm a bus was there within 5 min. Well done and thank you for such prompt and professional service.
Reccommended
verified customer
08/12/2013
Thoroughly pleased with the experience. Thank you for making it easy!!
Ira McCracken
verified customer
08/11/2013
Other than waiting a while for the shuttle to come to pick me up at the terminal, the experience was excellent. I will definitely refer my friends to The Parking Spot.
Great until!
verified customer
08/10/2013
The return of our trip was a spoiler. Given sufficient time to pick us up after a long and delayed flight it took over 30 minutes to retrieve my family and I to pick up our car.
all was very pleasent
verified customer
08/06/2013
i have used you in the past, i will use you in the future and recommend you to friends
Consistently good and reliable
verified customer
08/06/2013
Very crowded on arrival to drop car. Waited longer than usual, but still organized and efficient. Five minute wait for shuttle after baggage pick up. Have used Avistar-Parking Spot numerous times and will continue to do so.
OK
verified customer
08/03/2013
Satisfactory----would use again.
Nice !!!
verified customer
08/03/2013
Very pleasant experience for us. Thank you. :)
the Parking Spot JFK
verified customer
08/01/2013
Pro's: Easy to find, easy and quick drop off, help with luggage, price, car waiting on return... Con's: A little unclear on directions to pick-up location, somewhat long ride to the lot, shuttle bus needed shock absorbers... all minor. Overall, if you have time, a good way to park at JFK.
Easy Parking
verified customer
07/31/2013
Great service and pick up when we got home!! Will def use again!!!
Keeps its promises
verified customer
07/29/2013
The Parking Spot was all it had said it would be. Nol waiting going any hardly any waiting for the shuttle on the way home.
Great
verified customer
07/29/2013
vERY EFFICIENT AND FRIENDLY
Excellent
verified customer
07/29/2013
Car was ready by the time I arrived. Two people in the office was great.
Very Good
verified customer
07/25/2013
Timely, professional, secure, clean and good service.
id park there again
verified customer
07/25/2013
no problems when I first arrived valet was courteoussuck my car show bro me today airport what is about 8510 minutes or a nice evening, return this I was already weaver passages outside terminal definitely use again I had no problems
check out process
verified customer
07/24/2013
In general the experience was good but when I checked out, the cashier did not appear to have any record of the deposit I had made. Luckily I had the print out of the deposit I had made on line to prove that I had made the deposit. This did not make sense to me.
Excellent Service
verified customer
07/24/2013
Service was outstanding. Will use them again! I especially liked the free water on a hot day after a long flight. They recognize the importance of the little things. Only suggestion I have is that you should able to use an email copy of your reservation and not have to present the hard copy.
Professional service
verified customer
07/18/2013
Everyone was helpful and friendly,especially the receptionist. Although there was a discrepancy in the price; the receptionist clearly explained that it was due to online booking. But she was quick to make a correction and charge me a very fair price. I'll definitely use Parking Spot in the future
Wonderful experience!
verified customer
07/15/2013
Everything was wonderful both coming and going....professional and pleasant, and great prices too.
Always A Pleasure
verified customer
07/12/2013
Friendly, cooperative and couteous service as always. The shuttle took a bit longer than usual but that was not their fault, Kennedy was absolutely insane and congested.
Overall very good
verified customer
07/12/2013
Overall good experience and inexpensive, waited a bit for shuttle on return flight reason for 4 stars.
Parking at The Parking Spot
verified customer
07/11/2013
Traffic was heavy coming into JFK, so that may be the reason our ride took longer than usual. Staff was courteous and helpful on the trip to and from the airport. Check in/out was taken in an orderly fashion and my car was as I left it. Thank you for making this aspect of my trip easy and uneventful.
Travel Agent
verified customer
07/10/2013
Arrival went smoothly and quickly. Return seeemed protracted, especially wait time at Terminal 7 to return to the lot. Checkout personnel most accommodating and courteous. Car delivered outside office exit a few minutes after departing office.
thank you
verified customer
07/08/2013
good service thank you
will def use again
verified customer
07/07/2013
Dropped my car bus was waiting took less than ten minutes to get to my airlines. When I came.back I called and less than.ten mins later I was on my way back to my car which was waiting for me.Def will use again
Good Service
verified customer
07/03/2013
Service was prompt and the people very courteous. I would use your service every time that I fly out of Kennedy Airport and recommend this to other people.
Great option
verified customer
07/02/2013
The parking spot was great- easy in and out - they did exactly as promised - a great service
Overall excellent service.
verified customer
07/01/2013
Overall excellent service. The only area for improvement would be decreasing the wait time for the shuttle when returning to pick up the car.
nice job
verified customer
06/28/2013
The experience met my expectations. We were driven to the airport and returned in a timely manner. I would use the service again and recommend it.
what does this mean?
verified customer
06/28/2013
will respond back after definition of above
could benefit from improvement
verified customer
06/28/2013
It was raining when the car was redelivered to us and we got all wet. There should be a covered space for redelivery area, such as gas stations have for their pumps.
Hit the Spot
verified customer
06/27/2013
Car was ready and clean. Short wait to pay bill. Drivers courteous and helpful. No waiting. Good directions. Complementary cold water very welcome on hot day. Price reasonable.
Plain and simple
verified customer
06/25/2013
A really good experience. Prompt and efficient all around. Thanks
--
verified customer
06/24/2013
Great!
OK Parkinig spot
verified customer
06/23/2013
First time using this facility. Experience was Ok no real complaints. Only critisism is that van needs shocks badly. Ride was gut wrenching from airport back to lot.
Late night jam at JFK
verified customer
06/21/2013
Not entirely your fault since the (dumb) City closed the highway at midnight despite dozens of flights just arriving. It tool about 30 min to get out of JFK, why an hour or more for the bus to get IN ? That should have been the easy part. The exit gate is a bit screwed-up - took ages to get out of your lot. I'm coming back next week because I think you/we were all a bit unlucky that night. United Airlines and NYDOT suck massively.
Almost perfect
verified customer
06/17/2013
Finding the entrance would be difficult if you weren't familiar to the area. Luckily, I was. Dropping off my car and getting the ride to the airport was quick and the staff were friendly and professional. Great experience on the way out. The way back was a different matter. When I arrived back at the airport, because of several flight changes and problems, I wasn't sure which terminal I was waiting in. I called the Parking Spot and the women I spoke to was rude, curt, and very unprofessional. The van came pretty quickly, the man driving was very helpful. When I arrived back at the lot my car had been pulled to an area where I could just hop right in, after settling my bill with that rude employee at the desk.
Parking
verified customer
06/17/2013
No complaints
Excellent service. Reliable, professional and very courteous.
verified customer
06/17/2013
The personnel and service was excellent. . We have used in the past and will continue to use in the future. However, the one complaint I have is the the driving directions from NJ were flawed. They instruct that at exiting off the Van Wyck to drive to bottom of hill and turn left. This is incorrect. The exit SPLITS, so the directions should be "stay to the right at split toward "cxxxxx" and at the end of this Make a left". This small correction will save your customers much time and aggravation.
No complaints!
registered customer
06/11/2013
Everything went as planned. The price was almost exactly as predicted, and both the drop off and pickup went smoothly. Just 5 minutes or so at drop off until we were underway on the bus to the terminal, and we waited less than 10 minutes for the pick up. Everyone was professional and courteous. I would use them again.
Overall good experience. Clerk was sneaky
verified customer
06/11/2013
The parking spot is convenient and efficient. Very very close to JFK AIRPORT. The parking spot is secured. The shuttle was clean and comfortable. The staff wear uniforms and conduct themselves professionally. The only thing that left a sour taste on our tongue was the checkout process. The clerk didn't ask about whether we paid a deposit, which obviously would have resulted in a lower bill. When I raised the issue, she made me feel like the deposit shouldn't really be applied against the bill. She acted as if she was doing me a favor applying the money I already paid to the overall bill. I didn't like the way she conducted herself. I will likely use this service again.
service
verified customer
06/11/2013
great
Job Well Done!
verified customer
06/07/2013
The Shuttle Service was very quick and the drivers were nice. The vehicle drop off process was quick and painless. The paperwork process to pick up the car could have been a bit more organized; however all in all, my car was waiting as I left it and I was on my way in a reasonable amount of time. I give the Parking Spot at JFK a thumbs up.
nice job
verified customer
06/05/2013
I had a great experience with your service, thank you.  
Time of shuttle bus
verified customer
06/04/2013
Service was great.....will be back soon.......thank you
JFK Shuttle
verified customer
06/03/2013
From the parking spot to JFK almost no wait time. Very nice driver. On the way back from the airport wait was a bit longer. Understandable, because of traffic. Again, the driver was very nice. car was ready for us when we got to the parking garage. I would definitely recommend.
Excellent Service
verified customer
05/31/2013
This was the first time I used "The Parking Spot". I was impress with the service and the professionalism of the staff. There was no wait time for the shuttle. The staff was courteous and polite. I would use The Parking Spot again without hesitation.
Low cost good service
verified customer
05/31/2013
Very good and low cost option. Drivers are friendly and helpful. Staff in the booth that collects keys and cashier are not friendly.
My review
verified customer
05/30/2013
I use the parking spot all the time. It has very good service.
Great option to long term parking at JFK
verified customer
05/30/2013
What could be easier? Drop your car off here, a shuttle takes you and your luggage right to the terminal for curbside check in , then on way home the shuttle meets you at baggage claim to take you back to your car, which has been pulled out and is waiting for you. WAY easier than parking yourself at long term parking and lugging your bags to the nearest shuttle area then waiting for it to arrive in God knows how long. Much cheaper than long term parking also.
Friendly
verified customer
05/22/2013
We r very happy with them.. We ll park there again in the future.
Favorite place to park
verified customer
05/21/2013
Everything went smoothly.Quick service, friendly personnel. We'll use The Parking Spot whenever we have to leave our car at the airport.
Keep your receipts!
verified customer
05/20/2013
All was good, traffic was a nightmare at the terminal which they can't help. However I did have to dig through my papers to find the original bill. They were looking to charge me $20 more than the quoted price.
Super Duper Easy!!
verified customer
05/19/2013
What an incredibly easy process! The bus took me immediately to the airport, another was waiting for me when I came out, and my car was waiting with the A/V on when we pulled into the lot! Easy and totally painless! Make your reservation on line and get a discount!
Good, reliable service
verified customer
05/15/2013
I use this facility quite often in both the LGA and JFK locations. Both facilities are very competent, friendly and professional.
Too much waiting time
verified customer
05/13/2013
We came into Terminal 3 at JFK. We waited for the shuttle longer than we have ever waited.
Excellent all Around
verified customer
05/07/2013
Everything was great, convenient. Shuttle was especially helpful
Staff
verified customer
05/06/2013
Great service !!!
Great Service
verified customer
05/06/2013
We liked everything about The Parking Spot! Will use them again and tell all friends. Thank you guys, good job!
First Experience
verified customer
05/02/2013
My wife and I have not been to JFK since 1974. However, we got a good airline rate, and after getting ridiculous quotes from limousine services, I decided to drive. I found the Parking Spot ad on line and booked a reservation. We found the lot easily, and the shuttle bus was there upon arrival getting us quickly to the airport. On returning, I phoned the Parking Spot and was informed where to meet the bus.When my wife and I were heading to the location, the bus was already there, and we boarded immediately. My car was waiting for us as we got off the bus. The people in the office, as well as the gentleman outside, were great. I asked for directions to the White Stone Bridge, and they were printed out already available on the counter. We headed off and found our way easily. The entire experience was wonderful. I will definitely use the Parking Spot garage whenever we leave from JFK in the future.
Great Service
verified customer
05/02/2013
Great Service and freindly customer service
Experience was excellent.
verified customer
05/02/2013
Everyone was pleasant and helpful both at the time of drop off which was in the late afternoon and especially at the time of pickup when we arrived in on the "red eye" which in itself is a rather unpleasant experience and something one usually avoids if, at all, possible. The shuttle arrived within minutes of our stepping to the curb; the driver courteously picked up our bags from the curb; and immediately upon arrival at your parking lot delivered us and our bags to our car which was running and waiting for us.
First time and will use again!
verified customer
05/01/2013
This was easy and I will use again. The girl at the desk was not courteous..... She seemed annoyed to help people and should get a job not in the service industry.
Quick and convenient!
verified customer
04/29/2013
We will definitely park here again. Shuttle dropped us off right off in front of our gate and when we got back - we called when we got our bags and the shuttle was there within 5 minutes to pick us up. Our car was waiting for us when we got off the shuttle. Great service!
Our First Time Using You
verified customer
04/29/2013
It was a great experience, seamless! We almost had no wait at all and your staff was very friendly and hospitable. We will definitely use your facility again, as it was a pleasure.
Excellent All Around
verified customer
04/28/2013
This is the second time I used The Parking Spot and I was very nervous the first time. I found the service to be excellent, the employees very courtious and the shuttle service superior. The Parking Spot is very easy to find and convenient for travel from JFK. I will certainly use them again and again.
Great service
verified customer
04/25/2013
We had a totally positive experience. The shuttle was clean and comfortable. The drivers were polite and helpful. The office personnel were efficient and courteous. No problems. We will use this service again next time.
the Parking Spot
verified customer
04/21/2013
very pleased with service
Very good
verified customer
04/20/2013
In and out no problem. Will use the parking spot again.
Excellent Service
verified customer
04/07/2013
Prompt and most courteous service to and from the airport HIGHLY recommend!
Could have been better
verified customer
03/18/2013
When we checked in we were not told to bring our ticket with us. So when we called from the airport for the shuttle we did not have the card and number we were asked for. Also I had called to say our printed reservation had the wrong times written on it- I was told it would not be a problem. In the end the additional time cost us $30. more. This was not expected and clearly not welcome. The staff in the office could have been way more friendly as well. It does not take much to be pleasant to people. I would strongly suggest you encourage this in all staff.
verified customer
03/01/2013
verified customer
02/09/2013
Tops! Prompt and helpful.
On he Spot
verified customer
02/04/2013
On arrival everything was dealt with efficiently and quickly. Courteous staff. Comfortable shuttle. On return it was the same - very prompt service with our vehicle waiting for us. We'll certainly use Airport Parking again.
One star if not for staff extraordinary efforts
verified customer
04/26/2013
When we arrived to drop off our car we entered a situation of chaos. Either they were overbooked or understaffed but when we arrived, cars were "stacked up" two deep on the city streets surrounding the lot and there appeared to be only one man trying to manage all these arrivals. BUT what a man. I really don't know how he maintained his "cool" but he did. He was surrounded by people questioning him and yelling at him but he methodically went about handling every issue as best he could. when I approached him with my situation I realized I was waiting in a line of parked cars. I quickly ran back to my car and pulled it around to the front of the lot where I found one space left where I could pull in diagonally so I did. The man wrote a ticket up for me and we grabbed out bags and jumped on the shuttle to the airport. Having left my car on the street with many many other cars with the keys in them and only one man there I wasn't sure my car would be there when I got back but I had no options at that point. I did call from my Cancun timeshare to see if they in fact did have my car and they assured me they did. When I got home, I called the office and they told me to go out to the pickup Island and I would be picked up. What they didn't tell me was that I need to to walk to the farthest most point on that island because what I discovered was that the people who walked to that point filled up the shuttle so it was full by the time it reached us. I did flag the shuttle down and although he said he was full he said he would send another shuttle (maybe because I was a bit irritated at that point). Within minutes a shuttle appeared, picked us up and sped off to the lot (private pickup service). When I got to the lot my car was there and the check out folks were so pleasant and I was quickly on my way. So Bottom line.... System rating = C People rating = A+ and it's because of their people I will go back.
verified customer
01/22/2013
Excellent service, polite staff, quick pick up from airport too. Lot was clean and the check out process was quick and smooth. Would definitely use again.
verified customer
01/22/2013
place is great
Great Service
verified customer
01/01/2013
Staff was great overall. Very helpful and courteous. The wait time getting to the airport was less than 5 minutes and about 20 minutes coming back to garage.
Good experience
verified customer
12/04/2012
Everything was great except I was told on the phone that I should show my AAA card when I check out. When I did that the clerk said that I counn't use iit because I reserved online and left a deposit.
Great!
verified customer
12/02/2012
super service. Would definitely use them again.
Desk staff no so good
verified customer
11/30/2012
staff at their desk are not so helpful.
good service
verified customer
11/29/2012
I was able to get the shuttle within 5 min either way. Good service.
Mr.
verified customer
11/26/2012
Excellent service. Wait was short both dropping off and picking up car. Staff were courteous and helpful. They even gave us directions to get back to Route 278 Norht. When we got back the car was waiting to load.
Mr.
verified customer
11/26/2012
Both the car drop off and car pick up went very well. When we got back, the car was waiting. The attendants were helpful and courteous. If needed, I will use The Parking Spot again.
Good service
verified customer
11/26/2012
Employees were courteous and knowledgeable. Wait times were minimal.
Parking
verified customer
11/25/2012
Excellent and quick service. Clean and modern facility. Courteous staff. Will be back.
Mr.
verified customer
11/23/2012
Everything was handled well!!
Great experience
verified customer
11/22/2012
Far superior to service provided by JFK or comparable places near Laguardia. Will use again and would choose JFK based on this experience. Absolutely no glitches or nasty surprises.
Europe trip
verified customer
11/21/2012
We have been using mostly your parking facility for approximately 8 or 9 years. Maybe 12 to 15 times over those years. Maybe more, I don't remember exactly. My wife and I have been saying how much improvement we have seen over the last year or so. There has been faster turn around time from the parking to the terminal. The last 2 times we had zero waiting time after the trip from the terminal back to the parking. And finally, the staff seems more intent on making us feel like valued customers. Keep up the good work. We will surely continue to use your parking accommodations..
Mrs. Barbara Ornstein reviewing stay at parking lot
verified customer
11/21/2012
Wait for pickup was a little too long. When I checked in to pay, they did not have the discounted rate which I received when I made a reservation on line. Fortunately, I had a printout with me of the discounted rate. If I did not have that, they had to charge me full rate. Why don't they have my reservation rate in their computers? Everything else was OK
great service
verified customer
11/19/2012
would have no reluctance to use the service again
Very Good
verified customer
11/18/2012
Good and fast service even under heavy snow.
Overall good
verified customer
10/24/2012
On the outbound flight the shuttle took too long to get me to my terminal, about 45-50 minutes including the initial wait to get underway, then fighting the local traffic to drop off at 3 different terminals on one run with mine being the last. On the return flight it was MUCH smoother, the shuttle was waiting for me and took me straight to my car with no delays. So outbound 3 stars, inbound 5 stars.
Good place
verified customer
10/22/2012
Staff was excellent, price was reasonable, wait time was minimal. Would recommend to friends
FASTEST MOST EFFICIENT SERVICE PERIOD!
verified customer
10/18/2012
They have great customer service, fast shuttles, and literally effortless in the whole "parking/picking up ordeal"
parking experience
verified customer
10/17/2012
Quick, efficient, Had pre-registered with discount. Was initially charged more, but resolved quickly when reservation was shown to agent and refunded given without a problem.
Excellent experience
verified customer
10/16/2012
We had a nice experience with the Parking Spot parking at JFK. Only a bit more expennsive. It would be helpful to a discount on week or more parking. Also a clear map of returning to a hwy from it. Thx All the Best!
parking spot review
verified customer
10/16/2012
Everything ok except very annoying that 2 people in front of me in line to exit lot did not pay before lving and had to get help or go in and pay. Driver shld remind people they can't just get in car and leave!
parking spot
verified customer
10/15/2012
people are very nice and friendly. good service.
Excellent way to get to and from airport
verified customer
10/12/2012
This is the first time I parked my car at/near JFK. The place was easy to find. The shuttle was waiting and they loaded my bag. Upon return, the shuttle was waiting outside the terminal after I picked up my bag, even though I had JUST called them. When I arrived back the the parking lot, my car was already in front. The inside csr was very courteous. As I paid, she even gave me a cold bottle of water and preprinted directions about how to get back to the highway. I will use this company again and from different airports as well if possible.
Great service
verified customer
10/09/2012
The staff at The Parking Spot is friendly and courteous. We have always had a positive experience whenever we have used their service.
Great Job
verified customer
10/09/2012
Could not have been better. I will use the service again.
Nancy Saray
verified customer
10/09/2012
The office staff was not friendly at all.
Excellent
verified customer
10/07/2012
Everything was to our liking.
My Stay
verified customer
10/07/2012
I was very happy with the service and how fast they came to pick us up. My car was ready when we arrived at the garage.
CourtesyPeriod!
verified customer
10/05/2012
We are very pleased with the service.
Very good service, but picked up car w/blue stain on white hood
verified customer
10/04/2012
Service was courteous and prompt; however there was a mysterious blue streak on the hood of our white car when we picked it up that wasn't there when we dropped it off. We don't have a clue what substance it was, but it wouldn't come off.
First time user
verified customer
10/03/2012
Ths was the first time I used The parking Spot and I was pleasantly surprised. There was no wait time for the shuttle when I arrived and I was delivered to the terminal promptly. When I returned and called for the shuttle the wait time was less than 5 minutes and the check out process was quick. My car was there waiting so I could leave as soon as I finished checking out. I will definitely use The Parking Spot again for future trips.
Service
verified customer
10/03/2012
The service and courtsey of the staff are excellent!!
Super Service
verified customer
10/02/2012
My wife and I arrived at JFK proceded to clear US Customs and retrieve our bags. When completed, I called the Parking Spot and was advised to cross to center island at Arrivals and go to pick-up spot A. I was amazed to see the van waiting and the driver quick to take our bags and place them on the van. I thought for sure we would have to wait for other arriving passengers, but pleasantly surprised when he proceded to the parking lot with just my wife and I onboard. Upon arrival, I identified my car parked immediately adjacent to the van stop while the driver proceded to remove our bags and placed them in the car's trunk. I was very impressed and made the decision right there to go with the Parking Spot whenever we fly.
Great
verified customer
10/01/2012
Easy service and great customer interaction (even in the early hours of the morning)I will use you all the time and refer you to all of my clients (I am a travel agent)
waiting time
verified customer
09/27/2012
waited long time for pick-up at delta arrival gate , recieved confliting imformation from girl answering my call for pick-up, no fault of driver,driver very nice and respectful.
It was all good
verified customer
09/26/2012
I am not a frequent flyer from JFK and the whole experience was quite stressful. Yet, I was very impressed with the service given me during drop-off and pick-up of my car. The staff was courteous and helpful. Though I had to wait a while for the shuttle to be picked up at the terminal, there was alot of traffic that night, so it was understandable. The only issue I have is it wasn't so clear about how it worked with reserving the spot through a third-party website. I gave my deposit via the website, but it was not communicated so clearly that I absolutely needed the paperwork for that deposit to be effective when picking up the car. Hence, I paid that amount twice. I was told how to retrieve that money, but it was too much of a hassle. Is there any way to remedy that...either to have the deposit credited automatically or to be more diligent in telling the consumer how it works. I had packed the paperwork away and forgot where it was when picking up the car, but if I knew how important it was, I would have left it in my purse, having it available when picking up the car.
Excellent service
verified customer
09/24/2012
This was my first time at the Spot, I usually park in long term parking and huff it with my bags over to the tram and subsequently to the terminal. On the Spot, checked in my car within minutes and had me on my way to the terminal on one of their shuttles. They dropped me right off in front with no hassles. Pick up was a breeze, I got my bags off the carousel, gave them a call and they told me where to meet them. I waited about 5 minutes or so and when we got to the lot my car was waiting for me. Took me a few minutes to check out but very quick service. Oh, and they are CHEAPER than the Airport's long term parking lot. Prepay on the internet and save even more. 
Great first time experience
verified customer
09/22/2012
Drop off was easy and the shuttle took us right to the terminal for Jet Blue. The person told us that when we return it would be a different terminal where Jet Blue returns. That was a great piece of info to have. We arrived back at JFK at 11pm. We called the number when we got our luggage and by the time we got outside the shuttle was just arriving. Checkout was easy. Great experience. Thanks !!
Fine
verified customer
09/22/2012
A definite improvement over Avistar!
Vacation Parking
verified customer
09/19/2012
Everyone was very helpful from putting bags on the shuttle to getting to the airport in a timely manner. Also when we picked up our bags and called to tell them we arrived they were there in no time at all to pick us up.
Great place to park
verified customer
09/19/2012
I always use you guys and recomend to all
Simply ..... a Great Experience!!!!
verified customer
09/18/2012
My husband and I are very happy from our experience at TheParking Spot. It was truly stress-free and all in all, it made our trip so much easier.The staff was was very courteous and helpful and they really went out of their way to make sure we had not encountered any problems. We absolutely will use The Parking Spot when we travel again!!
Service Review of The Parking Spot at JFK
verified customer
09/18/2012
The shuttle bus was right there and thus, we had no wait. The personnel was courteous and efficient. The lot was very clean and well lit. The check in and check out process was very easy. My car was in the same condition as I left it with no damage or anything amiss.
The Parking Spot at JFK
verified customer
09/18/2012
Keep up the good Job
Excellent
verified customer
09/17/2012
Great service
very good
verified customer
09/17/2012
Consistently good with many years of service.
Billing
verified customer
09/17/2012
Confirmed reservation on-line. Was charged $19.95 instaed of $14.95. Unfortunately did not catch until we left the facility.
MKgall
verified customer
09/17/2012
Fine service
I was very please at the service given in the lot
verified customer
09/16/2012
I have recommened you to other family members and friends. Informed them of how well everything I was handled. I would use your sevice again when I fly out of kennedy airpot.
Late Pickup and Locked out of Our Car by the Attendant.
verified customer
09/17/2012
Had to call twice for shuttle pick up upon our arrival at the airport. It took 40 minutes for the shuttle to arrive from the 1st phone call. When we got to the Parking Spot, our vehicle was inadvertently locked with the car key left on the front seat inside the vehicle by a parking lot attendant. We had to ask for assistance to have the door unlocked by passing a long wire through a crack on the door to try to unlock the vehicle. We spent another 30 minutes at the parking lot watching them attempt to unlock our car. It was a midnight arrival and we didn't get out of the parking lot until 1:30 am with still an hour's drive ahead of us before we reached home. It was quite the ordeal after a long international flight.
Simply great
verified customer
09/16/2012
We were more than pleased with the service provided by The Parking Spot. The staff was pleasant and efficient when we arrived to park and when we picked up the car upon our return. Based on the services provided, we plan to use these facilities again.
my vacation
registered customer
09/16/2012
we where concern about parking we gave you a chance. It was new to use but you came through. the people were king and courteous. and answer all of our question. the pick up was great and in great time. the car was waiting for use and in perfic condintion. i will tell others about it. and i will use you again.
First rate service
verified customer
09/16/2012
Great experience. Check in was fast and driver was helpful. Check out was just as pleasant, called after got off plane, and by time walked out, van was there. Again driver very helpful and our car was waiting for us when we arrived. This is the second time I've used this parking lot in the last month and would gladly use it every time. Good value, and all in all great experience. Thanks
Spot On
verified customer
09/15/2012
Despite the fact that I was the only customer at 6p.m. the driver said, "Get aboard" and took me to the airport. I aappraciated that. Thanks.
Great Service
verified customer
09/15/2012
Will continue to use The Parking Spot, nice people and great service!
Very reliable!
verified customer
09/15/2012
The Parking Spot delivered excellent service! I have used them a couple of times now and I am very impressed!
great job
verified customer
09/15/2012
everything was great.
Robert (White Plains)
verified customer
09/15/2012
Excellent, quick and courteous service from check-in to check-out. Transport bus to and from airport was ready within 5 minutes. Car was waiting, clean and as originally left. Mileage was exactly as when dropped-off. I would certainly recomment and use again. The only negative was that I received 7 more of these review request e-mails!
JFK
verified customer
09/15/2012
Everything was perfect.
Mr
verified customer
09/15/2012
great
Would definitely park there again
verified customer
09/15/2012
You sent this email 6 times. Please stop!
Mr.
verified customer
09/15/2012
The facility access and vehicle drop off and chech-in We're very efficient. And the check out was very fast. The facility was clean and neat and the staff We're very helpful in providing information on How to access my IPhone e-mail coupon.
great experience
verified customer
09/15/2012
very professional. pickup time was shorter than other parking services we have used. car was waiting for us. would definitely recommend
too many emails
verified customer
09/15/2012
Too many follow-up emails asking for my ratings. At least ten.
Good parking option
verified customer
09/15/2012
Everything was good! I will recomend it to my friends.
Efficient and Reasonable
verified customer
09/14/2012
The drop was easy and the pick up was easy. It is in a great location.
don't know what you mean by reveiw title
verified customer
09/14/2012
when i went to pay i was over charged from my reservation said $57.04 reservation #699973 i showed my paper work whe io arrived and i didn't know i needed to show it when i checked out i was over charged about $13.50 I tried to call a number of times to talk with the manager Cliff he was out to lunch or i was put on hold a number of times and never picked up my number 516-779-6030 other wise every thing was fine i will probley using your service again in the future
Did not receive the proper discount...
verified customer
09/14/2012
I called the Parking Spot before I placed the Reservation..I had a coupon for $12.50 per day..I told them I had a coupon and they said they would honor it when I check in and pay...Apparently I was routed to a Vendor site when I made my Reservations and when I went to go use the coupon they would not honor it...I informed the manager that I had called even before I made my Reservation..they stated to me that I received a Discount from the site...Well I still paid $14.95 per day instead of my coupon price which was $12.50 per day..I was very disappointed with this situation and do not feel like arguing over it or battling with them about it.....Other than this Situation....The Service would have been considered Excellent, even the Special Touch of a Complimentary bottle of Water... Sincerely, Christal Soehnlein
Very satisfied
verified customer
09/14/2012
We were very satisfied with the service.
shuttle
verified customer
09/14/2012
there were not enough people working when bring the car in. a wait to be checked in and a long line of people waiting for the shuttle People were getting upset waiting for the shuttle. The three buses games at once. our return was perfect. the car was waiting for us upon return will use you again for our next trip.
Prompt, courteous
verified customer
09/14/2012
When I arrived at the lot, the bus was waiting and check-in was easy. When I came home, it took about 5 minutes for the shuttle to pick me up. I'd definitely use them again. I used them in the past when they were Avi-star and never had a problem.
excellent service
verified customer
09/14/2012
An excellent service. Bags were put into the car by the driver.
JFK Parking
verified customer
09/14/2012
Couldn't have asked for any better
Another happy experience!
verified customer
09/11/2012
Everything one could hope for. Have used before and will again.
love the rebranding
verified customer
09/11/2012
we have used avistar before but we think that the rebranding is a big improvement. the facility at jfk is clean, efficient and staffed by courteous people. hope it remains that way. we are very pleased and would recommend the location. also loved the yellow with black spots!
Good review
verified customer
09/10/2012
Everyone,from initial dropoff,to drivers and office personnel were helpful and courteous. My car was waiting and baggage put in for me.
Great 1st Experience
verified customer
09/09/2012
This was my 1st time parking at the parking spot and I will definitly do it again when I need to get to the airport. The lot was convienent to JFK and the staff and shuttle were perfect both departing and on our arrival.
Fine service
verified customer
09/08/2012
Had no problems with anything. Landed @ JFK and called shuttle once we had our bags. It was a little crazy @ the airport but the shuttle made it through to get to us. Nice people to work with.
Competent service with a smile
verified customer
09/07/2012
Going to the airport, it was SO easy to find The Parking Spot, and we pulled right in. The van driver asked is we could wait for another couple, and, since we had plenty of time, we agreed. The driver was very courteous, and he really worked to get us to a good drop-off spot. Returning, we waited for the bus for about 10 minutes (it was after midnight on a pretty stormy night at JFK, and there was lots of traffic), only to be greeted with a huge smile and a "welcome back!" as we boarded the bus. Getting the car was very quick, and we were on our way in no time. The Parking Spot is great!
very good service
verified customer
09/07/2012
The shuttle was readily available when we dropped off the car. The staff was efficient and polite.
great service
verified customer
09/07/2012
I loved the services.Everybody i encountered were very helpful.
great experience
verified customer
09/06/2012
great experience. Shuttle came within 10 minutes and took us right to the parking lot. Our car was waiting for us and we got out very quickly
Excellent facility and Professional Service
verified customer
09/03/2012
Very well run facility. Clean new shuttle buses. Customer service orientation. Free newspaper and complimentary water. Nice!
great experience
verified customer
08/28/2012
Very efficient and hassle free. The driver was very helpful with the luggages.
Excellent service
verified customer
08/27/2012
Would only use this company. No problems at all
Parking Spot Review
verified customer
08/27/2012
Check-in time longer than expected (10 mins or more); Pick-up at LGA terminal much longer than expected and told (30+mins plus). Staff were courteous, bus and facilities clean. Check-out process efficient.
Review for The Parking Spot
verified customer
08/23/2012
you cleaned my car- fantastic. check in process was quick. courteous staff. i will come again
Perfect
verified customer
08/23/2012
Thank you very much, service was wonderful, thanks again
Great Service, Nice Price
verified customer
08/22/2012
My wife and I were customers of AviStar so finding The Parking Company was not difficult. However, the atmosphere between the two companies was completely different. Our car was quickly prepared and the shuttle was waiting for us. The driver took our luggage and we relaxed on-board wondering whether we would get the same excellent service at the airline ticket counter. When we returned I called ahead to have the car ready. I was told a shuttle would be there within 10 minutes, but it actually it took less than 10 minutes. Our luggage was taken on-board, and the driver got us to the The Parking Company lot with ease. Our car was there waiting for us, and it took only 5 minutes to pay and leave. What a great company! I highly recommend The Parking Spot!
Erf
registered customer
08/21/2012
My experience using parking spot by JFK was terrific. They were friendly, on time, easy to reach and courteous. I will use them again
Will try again
verified customer
08/20/2012
My family and I dropped our car off at 4:00 am on a Tuesday morning. As soon as we drove up someone met us at our car and took our info and when we will be back, while that was happening someone else took our luggage from the trunk and put it on the shuttle bus. It was all very efficient and quick. After our trip I called the number from the ticket they gave me when we dropped off our car when we got our luggage, we had to wait a bit for the shuttle but once we the shuttlw brought us back our car was already waiting for us with the keys inside. Check out/paying was quick and easy too.The only bump was that the shuttle driver failed to tell us where to check out and pay at. Other than that everything was quick, efficient, professional, and courteous. Will definately do again.
Pleasant experience
verified customer
08/18/2012
We had a very good experience with the Parking Spot. The staff was friendly and efficient. We were taken to the terminal in a timely manner. We felt that the lot was very secure and had no worries about leaving our new car there. We would recommend this place to a friend.
Love The New Parking Spot
verified customer
08/18/2012
I really liked AviStar but I am extremely pleased with The Parking Spot! Check in was a breeze and the shuttle left right away! Pick up was pretty fast as well! I also like the inside area...it's much cleaner and nicer then AviStar was! The girl who checked us out was very nice! We will definitely be using this facility every time we travel! Thanks!
Wonderful and fast service
verified customer
08/14/2012
Courteous staff, fast service and good rates.
satisfied
verified customer
08/14/2012
We are safisfied with the service of the staffs. Of course, if the lower fee is provided, the better we appreciate it. However, we feel that the cost perfomance of this parking is one of the best.
Excellent service
verified customer
08/11/2012
The staff was great and went beyond the norm to help us, would highly recommend without reservation!!!
excellent facility
verified customer
08/11/2012
Excellent service short wait time staff was very helpful.
Happy Customer
verified customer
08/10/2012
I absolutely had no problems. My car was parked in front of the building for easy access...no waiting while someone goes to get the car. The shuttle bus was there in two minutes. And, you honored by AAA coupon. You made my trip hassle free...thank you.
last visit
verified customer
08/09/2012
always pleased
VERY GOOD WORK
verified customer
08/08/2012
I travel two or three times during the year and always use to park my car in longterm parking. But that all will change after my last TRIP when I PARKED AT THE PARKING SPOT.The quality of service was good,the shuttle bus was on time both going & coming.FELT THAT THE PARKING WAS WELL LIT that gave me comfort that my car was in good hands.The check in/out process was quick & easy.My hat comes off for THE PARKING SPOT & courteous staff.
very professional run business
verified customer
08/08/2012
na
The Parking Spot
verified customer
08/08/2012
Everythingwent well got on shuttle quickly and had to wait for bus to pick me up 10 to 15 min. after call
Highly Recommend The Parking Spot
verified customer
08/08/2012
As always I was very pleased with my experience at The Parking Spot. Service, security, price point, and location all make it an excellent choice. I wish they had a frequent customer program!
Good job guys,
verified customer
08/03/2012
Thanks. Perfect service. Bethel, CT USA
Review
verified customer
08/01/2012
This was my first time using The Parking Spot. Drop off was easy and I got to the airport with plenty of time. When I got back, it was hard to find a shuttle, but mostly because of poor signage at JFK. When I finally got my car, it was not the way I left it. The radio station had been changed to something that wasn't anywhere near a pre-set. My seat and mirrors had been readjusted, making me think that someone had used my car. I wish I would've kept track of my mileage!
Great convenience
verified customer
08/01/2012
The pick up and drop off couldn't be better. Driver and lot attendant were helpful and and eager to please. Only complaint would be with the office staff upon checkout to be a bit slow and inattentive.
Highly Recommend
verified customer
07/31/2012
Perfect service from start to finish and them some
Only one issue
verified customer
07/29/2012
I leave my car for 3 weeks and I find my car the way I left it. Shuttle bus was on time, staff courteous and very helpful with luggages. The only issue I have is the billing, I reserved a spot though the web and prepaid a deposit of $49.34 during check out I forget to remember the clerk about that deposit and that $49.34 was not deduced from my bill.
excellent
verified customer
07/26/2012
service was excellent .pick up and delivery of myself and wife went without a hitch
Week-long trip
verified customer
07/24/2012
Check-in was a bit crowded; staff was courteous and attentive. Check-out was smooth, vehicle was waiting near the office when we arrived; complimentary bottled water was much appreciated!!
Very good
verified customer
07/23/2012
Parking worked out very well, the process was easy checking in and exiting. I would definitely use parking spot again.
Excellent!
verified customer
07/23/2012
Excellent
Made things easy
verified customer
07/23/2012
Dropping off the car was easy. It took 15 mins. from car drop off to terminal. Our pickup was great. We met the bus and the car was ready,
Very Happy
verified customer
07/22/2012
No problems at all, quick delivery to airport and a quick pick up. Car was waiting ready to go. Thanks
aok
verified customer
07/20/2012
Paid my bill and left. no waiting.
Clearer instructions
verified customer
07/20/2012
The entire process was easy, fast, and efficient. Even after midnight, the staff was fast and helpful. Only a small suggestion, the return instructions aren't clear, maybe a sign at the terminals. A great experience.
Parking Spot Feedback
verified customer
07/19/2012
The drop-off of our vehicle was very easy and quick with the courteous on-site staff helping with our luggage and paperwork for our vehicle. The pick-up at the airport was easy as we had our original receipt with the number to call for the pick-up. If we had lost our receipt, I don't know what we would have done. It was a little confusing waiting at the curb for the bus. We weren't quite sure where to wait, but easily flagged down the courtesy bus when it came by. Our vehicle was ready and waiting for us when we returned to the parking lot. We had to enter the business office to make the final payment, waiting in line as only one attendant appeared to be on duty. She was handling the phones (for pickups) and handling the customers at the desk, all at once. Probably was a juggling act for her. It would have been nice to have an attendant outside near the waiting vehicles with some type of handheld device to complete the final checkout. Otherwise, our vehicle was well cared for in a convenient location to JFK. Thank you,
very good
verified customer
07/19/2012
This is the second time we used this particular lot. I can't say enough good things about it. the shuttle was very prompt both to and from the airport. Our car was ready and waiting when we got back. The staff was courteous.
Fast, efficient
verified customer
07/19/2012
The reservation process went smoothly, we were taken immediately to the airport on our arrival, and on pickup the wait was less than 5 minutes with the car ready (windows open and cooling in the 95 degree heat) for us to load, pay and drive away. This may not always be how it goes, but this was as flawless as could be for parking.
Spain trip
verified customer
07/17/2012
Overall, the service was fine. It was unfortunate that we had to wait 15 minutes or more for the van to collect us at JFK, but the car was ready and waiting when the van arrived. I'm sure we will use you again
They're great
verified customer
07/17/2012
I really like this parking company. I have used others in the past. I have a manual transmission. I don't like the parking brake being jammed all the way up. I always ask people to park it in a particular way and I must say they did it exactly the way I asked. Everyone was nice and courteous. My car wasn't scratched. It was comparable to parking in the city. I believe the price was right. It was easy to pay online. Everything from top to bottom was excellent.
The Parking Spot
verified customer
07/16/2012
The Parking Spot is a convienent/cost effective way to park your car at the airport. I was able to get a discounted rate via an internet-promotion. The drivers were courteous; the connections were timely. There was only one complaint: one of the shuttles for some reason had the rear heater on full blast and the driver was not able to turn it off. The attendants on the phone and at the counter were efficient, and my car was ready, opened and cooled off (which was a nice touch), by the time the shuttle returned from the terminal. Overall I was satisfied with my experience, and would recommend this option as well as use it again.
Great Parking Near JFK
verified customer
07/16/2012
I recently went on vacation and left my car for 8 days @ The Parking Spot near JFK airport. Check was fast and we were on the Shuttle to the airport in a few minutes. The driver was very polite and carried my bags on and off the shuttle. Upon our return, on a red-eye, we had to wait approx 15-20 mins for the shuttle, but check out @ the office was quick and we were on our way home.
Out-of-towner
verified customer
07/14/2012
Service as very good both when leaving the cxar and upon pickup. I am not from New York so this was s new experience.
Review
verified customer
07/13/2012
Very convenient. Drop off took longer than expected due to the number of stops the shuttle made, but pickup was perfect. Just as we reached the waiting place the shuttle pulled up and took us. The car was ready to go and checkout was a breeze. We appreciated the bottled water when we checked out.
very good service
verified customer
07/11/2012
courteous staff, close proximity to the airport, good pricing, good overall experience
quick round trip
verified customer
07/10/2012
we were late to the airport due to traffic, and the driver got us to the airport very quickly. on return the shuttle was waiting and the proper place. thank you.
Excellent
verified customer
07/09/2012
Excellent service. Will use The Parking Spot again next time I fly from JFK. Everything worked perfectly.
Car the way it was left
verified customer
07/06/2012
Generally the service offered was excellent. I arrived at the lot on the shuttle an was out within 10 minutes. My only issue was how dusty the car was. There may be a need in the future to have a system to wash the dust off cars before delivery to its owner.
Experience
verified customer
07/05/2012
Everything went smoothly from beginning to end. My car was under covered lot upon my return with keys on seat. Would use this service again.
Very efficient, friendly, and smooth
verified customer
07/05/2012
I was impressed with the whole operation. It was easy to check in and easy to get to the airport; just as easy to get home. When we were dropped off at the terminal at the beginning of our trip, the driver even said he'd wait a minute or two to make sure we were at the right terminal! How cool is that?I was also wowed when my car was waiting for us when the shuttle arrived back at The Parking Spot. I will definitely use them again.
very pleased
verified customer
07/05/2012
Good customer service.
great experience
verified customer
07/03/2012
After getting back from a long flight it was a treat to not have to wait for a shuttle to get to our car. I will definitely use your service again. Thank you.
First time users
verified customer
07/01/2012
This was my first time using The Parking Spot we only had a problem when I went to pay my bill the daily rate was different then what my reservation was made for. The woman did change it and told me next time I needed to let them know before my rate. I thought that by making a reservation they would have all this information already in the system.
Good Service
verified customer
06/28/2012
The staff was courteous, my car was ready when we arrived on the lot, and the cost was reasonable.
pleasant experience
verified customer
06/28/2012
Service was excellent. The shuttle almost did not stop for us -- there seemed to some confusion as to where to pick us up. We were at Terminal 3.
It is a good place to Park
verified customer
06/27/2012
I will let my friends know about this place to park. Thanks, Edgard
Good Experience
verified customer
06/27/2012
I give The Parking Spot high marks all around. I will use it again.
EXCELLENT SERVICE.
verified customer
06/27/2012
I NEVER IN MY LIFE RECOMMEND ANYTHING TO USE. THE PARKING SPOT IS REALLY AN EXCEPTION. ALL THE SERVICE WAS EXCELLENT. I RECOMMEND THE PARKING SPOT 100%.
one week parking at The Parking Spot
verified customer
06/26/2012
I made the reservation online, and obtained a discount coupon. Liked the color scheme (yellow with black dots) as it was very easy to identify. Shuttle bus was waiting at the lot when I checked in, and it was new. After arrival -it took only 5 minutes from the time I called for the bus to show up for pick up(Rate=5); Staff was helpful and very courteous(Rate=5); The lot seem to be very clean and secure(Rate=5); however, since I parked and took the car out mid day, I cannot comment about night lighting; Check in/out process was very easy (Rate=5); The car was the way I left it (just the seat had to be readjusted...) (Rate=5); Only complaint is the irregular entrance from the service road - need more arrows to tell the customer to cross the light and proceed 100 yards
Very good
verified customer
06/25/2012
Your people were superb. On my return, things were crazy a the airport after storm. Shuttle was crowded but your people were doing as well as they could.
great service
verified customer
06/21/2012
it was great every one was helpful.
Service was great
verified customer
06/12/2012
All aspects of service were very well delivered. Sheck in was quick and informative for return upon return to JFK call was answered promptly with pick up 10 - 15 mins Car was right up front ready to load luggage agents were all pleasant, courteous and professional well done, I will be back
Second time using
verified customer
06/07/2012
Very happy
Improved Parking
verified customer
06/07/2012
I loved the new improvements at Parking Spot. The van drivers were courteous, the new check out facility was pleasant and efficient, and they now park your car under an awning, close to the exit. It is more streamlined.
6 day stay
verified customer
06/05/2012
looked very clean and orderily in office,fast service...,car was the way i left it..check in very fast,check out very efficent,shuttle bus was there 7 minutes after call..lot looked secure...
Accomodating, Efficient and Cost Effective
verified customer
06/04/2012
The check-in and check-out service was excellent. Great service!
Easy
verified customer
06/02/2012
I was carrying 3 large bags. Not only were they quickly loaded on the bus, but were all in my car after I paid. No one was waiting to get tipped-it was seamless
Long term parking for airport
verified customer
06/02/2012
we were pleased with service that was provided and would choose The Parking Spot for long term airport parking again without hesitatin. Thank you.
What is a Review title?
verified customer
05/31/2012
The service was great. I will use The Parking spot aqgain.
Parking at JFK airport
verified customer
05/28/2012
Very professional crew. We had no problem at all. Thank you.
Great Service
verified customer
05/28/2012
We found the Parking Spot to be a terrific find! This was our first time using Parking Spot and it was so convenient. The online reservation assures you of a spot, the bus was ready to take us to JFK and left immediately, on the return we called once we claimed our bags and we were instructed to go out the door, turn right and there was the bus waiting to take us to the lot. All personnel were very polite and courteous, the office is neat and clean, they even offered me a bottle of water as I was leaving. The price is so much better than airport parking, they run a very efficient operation, our car was waiting when we arrived at the lot, we were extrememly pleased and will use Parking Spot from now on.
Overall Experience
verified customer
05/25/2012
Big improvement when compared to Avistar. Courteous staff and well lit and secure lot. Check in and out process was quick and easy. Car was just as I left it.
Easy to find, fast, friendly, on the spot service
verified customer
05/25/2012
JFK is never easy, but The Parking Spot makes parking your car and getting to your terminal a breeze. Fast drop off, I've never waited for a shuttle and the crew is friendly and helpful. Arriving back from our trip, we collected our luggage, made the call for pickup, walked out and the shuttle was making it's way toward us. Our car was waiting under an awning (it was raining), our driver stowed our luggage, a quick payment (and a complementary bottle of water!) found us on our way home in under 10 minutes. I never worry about my car at this location, it's clean and the security is impressive. My parking spot of choice--highly recommended.
Excellent service
verified customer
05/25/2012
the service was excellent. Employees were extremely polite & cordial. am definitely going to use you for future trips!!!!
good service buta small problem
verified customer
05/24/2012
I got a 20% coupon when I printed out my boarding pass but it wasn't accepted when I went to pay my bill because I prepaid a deposit. I really wasn't happy about that. Otherwise everything was great
Parking
verified customer
05/22/2012
Excellent! Service was wonderful, shuttle was waiting to leave and then <5 mins at terminal. Only complaint was that my car was filthy...waiting and ready, but FILTHY....
Parking Spot
verified customer
05/21/2012
Check in took awhile in the morning
Great service
verified customer
05/20/2012
I will recommend and continue to use this service. Previously used AviStar.
The Parking Spot
verified customer
05/20/2012
Excellent service, but wait for pick-up was too long. All staff courteous and responsive. Check out was efficient and pleasant.
convienence
verified customer
05/10/2012
very easy no worries great
on time, effective, made it effortless
verified customer
05/04/2012
Unlike other airport parking lots, at The Parking Spot, they acted as though they had been waiting for me to arrive. Instead of parking and ten going in to the office to wait to be checked in, here check in was at the entrance gate. The attendants took my luggage, put it on the shuttle bus, and we were "off to the Airport." Pick-up and check out was equally effective and efficient. The service was much superior to that of the competitors, The prices are in essence the same as the competitors. So, I will definitely us them again.
Would definitely do it again
verified customer
04/30/2012
Overall, quite satisfactory, although check in was evidently at a busy time (5:30 pm on a Saturday) and the check in lane was clogged. Shuttle was prompt, although there was some confusion as to pickup point at the airport; we had been told that it would at the baggage claim level (Delta, Terminal 3), but upon telephoning were advised that it was to be at the "departures" level, one level higher and reachable by elevator. A good value for money and only a short distance from the terminals. Be advised that when approaching from the West along South Conduit Avenue that street parking is allowed in the half block between 130th and the parking facility entrance and such parked cars may give the illusion of a line waiting to turn into the lot.
Check-in Issue
verified customer
04/29/2012
Waited 20 minutes from the time I arrived until I was checked in and on the bus. Too long to wait. Need more efficient check-in procedure. Pick-up was fine on return.
4/19/12
verified customer
04/26/2012
Overall a good experience.
We were lucky
verified customer
04/25/2012
When we got to the airport, I tried to call more than 6 times but the line was busy. We decided to go outside to look for the van and saw one after about 5 minutes. I was able to get the driver's attention and he pulled over to the curb and we got on. I don't know how long it would have been to get through on the phone. When we arrived at the Parking Spot, customers were in the office and were furious. Some had been waiting for 2 hours to get their cars. Somehow, cars were "lost" and staff couldn't find them. We were fortunate enough to wait only 30 minutes before our car was located....it was very disorganized and stressful. I am not sure what went wrong but I hope it can be straightened out. The staff was polite and doing their best but somehow you need to find out how come it was so totally disorganized.
Good Experience
verified customer
04/24/2012
The shuttle to the airport was fine, 10 minute wait. But the arrival wait time was almost a half an hour, that was a bit long. When when did arrive the car was waiting for us and ready to go, that was great.
Good experience
verified customer
04/20/2012
I would definitely use the Parking spot again next time. We didn't have to wait for the shuttle at all. The staff are all courteous. Overall, it's a good experience. Regards
the parking spot
verified customer
04/19/2012
no problems at al
Great place
verified customer
04/18/2012
We have used the parking spot twice in the last couple of months. In late 2011 they were still changing over but the service was fine. No long waits. Shuttles were nice. I just used them again in April 2012 and the renovation was done. Well organized with a nice central office. Very accomodating
good spot
verified customer
04/16/2012
as usual, very good service and very good price.
not so prompt service
verified customer
04/14/2012
We had stayed at the Avistar parking lot several times in the past and always experienced prompt services. Unfortunately this time the car was not found for a while even after we had arrived back at the parking lot. Sorry to say it was a disappointment.
The Parking Spot
verified customer
04/13/2012
Drop off was efficient, shuttle bus was clean, and staff was courteous. On return, we waited over 30 minutes and made 3 calls to the office. On the last call the assistant said she would try to locate the driver. He finally arrived giving as an excuse that he was waiting for another pick-up who never showed. No one offered any apology notwithstanding that it was midnight and icy cold. Had we not had this very unpleasant experience, we would have given a 5 star rating.
nice and easy
verified customer
04/12/2012
great!! :)
Great Value, Service & Convenience
verified customer
04/11/2012
Traveling with a lot of baggage and 2 young children in tow, everything went super smoothly and is a real value. (One note though, I was charged extra or they didnt deduct my initial deposit from my bill, can you please make sure someone credits my credit card the roughtly $17.00) Thanks we will definitely park at The Parking Spot again!
A eal pleasure
verified customer
04/08/2012
Could not have been any better. People and service was great.
Great service
verified customer
04/01/2012
I would definitely use "The Parking Spot (AviStar) again. The rate was very reasonable and they were at the airport within 5 to 10 minutes of calling, and my car was ready and running when we arrived at the lot. Thank you for a good experience.
No shuttle wait - a First!
verified customer
03/27/2012
Excellent experience; car was ready & waiting.
from bob px
verified customer
03/26/2012
excellent - returned Sunday so expected a bit of a wait. Good rate.
great
verified customer
03/25/2012
Just great no hassles One two three done
Great review
verified customer
03/21/2012
waited less then 5 mins when arrived to take car another 5 for transport to lv for airport. I feel this is fine. on arrival picked up w/in 10 mins of call,brought back about 10 mins in line to checkout(i didnt hv an open account then) gave free water to all customers. My car was parked in frt waiting for me. It was a great experience over all.
Counter-person was unhelpful
verified customer
03/20/2012
Upon returning I could not find the printed reservation. I asked if the counter person could help me with it, and she abruptly and rudely scolded me for not having "the necessary documentation." Otherwise the service was good and I would consider using it again.
No Hassle Parking at JFK
verified customer
04/10/2012
I'm mostly flying at LaGuardia where I've used the Paking Spot with good results. So I tried the same at JFK where if it is possible, parking is even worse than LGA. My outbound trip was Friday afternoon and return on Friday AM, so this would be a good test in two of the worst time slots for travel,., The check in was very smooth considering the rush hour, quite surprising, and the wait was less than 5 minutes to go in/out of the lot. Upon return by red eye on the next Friday AM during rush hour/7 AM, the shuttle took about 10 minutes to arrivce, very reasonable. My car had been pulled to the front near the exit, checkout was very fast. The staff was friendly, and the entire parking episode was plesant and efficient. Will repeat the same again and recommend this to others
A bargain at JFK
verified customer
03/13/2012
Good value. Quick service
Best ever Long term parking at JFK
verified customer
03/10/2012
Used service for the first time in March, got idea from a review on line, we had a 6:20 flight, got in at 5:00 Am, upon arrival great speedy service, car was checked in and we left on Shuttle driven to our Terminal in less than 5 minutes, upon our return we got picked up within 5 minutes, and found our car waiting under the awning and within ready to exit. Overall I recommend highly this service, it is just fantastic and the staff is very courteous and friendly. Car was secure and we even got cold water for our trip home.
EXCELLENT SERVICE- ALL STAFF COURTEOUS
verified customer
03/10/2012
LOT WAS CLEAN, WELL LIT AND SECURE. CHECK IN/OUT PROCESS WAS QUICK AND EFFICIENT. MY CAR WAS THE WAY I LEFT IT AND WAS READY TO GO AT CHECK OUT. OVERALL VERY PLEASED WITH SERIVCE.
overall great service.
verified customer
03/09/2012
great service for the price, staff was very helpful and couteous. lot was easy to get in and out. highly recommened.
Wonderful
verified customer
03/05/2012
My first time using AviStar. Very pleased. They were right there when I arrived. Took only a couple of minutes and we were on the shuttle to the Airpoort. Driver was very courteous. When we got back from our trip I called they told me where to meet shuttle, within five minutes shuttle was there, truck was ready and waiting. Out of the parking lot in less than ten minutes after arriving. Will use again for sure !!!!
Service Review
verified customer
03/03/2012
Shuttle was there to pick me up at airport before I knew it. The staff was friendly and helpful, particularly my driver. I don't know his name but because of his excellent service and pleasant manner I will always use Avistar when I travel.
Lot was clean
verified customer
03/02/2012
Everyone was very polite. Service was good. Car was waiting. Checkout was easy.
Great as always.
verified customer
02/29/2012
Great deal, great service and very affordable. DO IT!!!
.
verified customer
02/28/2012
Fabulous! Polite drivers and staff. Car ready and warmed up when I arrived back at Avistar after my trip.
excellent service
verified customer
02/28/2012
Excellent service, fast and efficient. Will definitely use again
quality & timeliness of shuttel bus
verified customer
02/28/2012
the service to and from the airpot was fine.when i went to check out i neglected to bring my receipt with my deposit of $17.94 so it was not deducted from the final bill,also i handed the clerk my AAA card and she photocopy it but did not give me a discount.i contacted Mary the accountant and fax the information to her on Saturday 2/25/2012. i hope to hear from her soon thankyou
great value
verified customer
02/27/2012
everything perfect!!!!
Excellent service
verified customer
02/25/2012
The best!
Customer
verified customer
02/25/2012
Everything worked like it was suppose to. The call, the pickup and getting our car. Problem free. Thanks
Positive
verified customer
02/23/2012
Staff was very professional and courteous; the wait for the shuttle leaving the airport was a bit long and there was no sign telling us exactly where to stand to wait for the shuttle. There are a lot of shuttles, cars and buses pulling up and it was pretty confusing. Overall it was a good experience and I would use AviStar again.
Amazing!
verified customer
02/22/2012
I chose this lot based on the 600 great reviews on this site. AviStar (transitioning to the Parking Spot) was amazing. When we arrived, there was a shuttle waiting to take us to our terminal. When we returned, we called as they asked us to. As soon as we got outside the terminal, the shuttle arrived. After picking up a few passengers from other terminals, we headed pack to the parking lot. Once there, we saw our car warmed up and waiting for us. The staff is very courteous and efficient.
Ellen Richards
verified customer
02/21/2012
The srvice was excellent. The bus was waiting for us both on departure and on arrival. The men were courteous and our experience was what we have come to expect.
Outstanding
verified customer
02/21/2012
Reasonable wait times. staff was most friedly ,cheeerful and professional. Car was ready running with heat on. Easy check in and out. have used Avistar many times before and it has seemed to improve over time. Will definetly use them again.
Service was fine, wait time could be better
verified customer
02/19/2012
My experience parking and shuttling to JFK was swift and efficient; my experience on return...not so much. I called for the shuttle and though I was told it would be there in five minutes, it didn't turn up for nearly 30 minutes. This, on top of my slightly late plane, put me in rush hour traffic, adding more than an hour to my time getting home. That was unfortunate.
satisfied customer
verified customer
02/18/2012
no problems/have used in the past and will continue to use AviStar JFK
comments
verified customer
02/18/2012
everything was great
Great option
verified customer
02/16/2012
My wife and I both commented on how easy the whole process was. We were on the road 30 minutes after landing. Good service and the parking lot was very secure.
Great Service
verified customer
02/15/2012
Shuttle to and from airport was timely. Had my car waiting for me and warmed up on a bitterly cold day....very nice. A little on the pricey side for parking yet worth it for security and service. Will definately use again.
too long a wait
verified customer
02/14/2012
The driver was very nice but the wait was ridiculous. You obviously wait for enough people to make it worth the trip to get us. Once back at Avistar the wait there was ridiculous as well with the girl who was checking us out also answering phones nonstop to people who were waiting at the airport endlessly. So this too took a long time. Then my car was sitting blocked in and running with the one and only key in the ignition. I told them in advance that the truck sometimes locks and not to do this. Fortunately I was able to open my door and leave after tracking down someone to unblock me and another driver. Not a good experience at all.
Service
verified customer
02/10/2012
Great service--polite and very quick. We'll be back!
avistar parking jfk
verified customer
02/08/2012
I have ALWAYS liked using your services--very convenient- and efficient-never been disappointed with services--thank you--
JFK made easy
verified customer
02/08/2012
The reception, check in was wonderful and thorough. Pick up on return was great. The car was ready and waiting. Prefer Newark since I live in central New Jersey, but the Avistar experience made everything OK.
Surprisingly hassle free
verified customer
02/07/2012
This is a large, well-organized operation that provides a lot of value and convenience for JFK travelers. For me it was about as easy as taking a taxi to and from the airport, but only about half the cost.
AviStar JFK
verified customer
02/04/2012
Excellent
excellent service
verified customer
02/01/2012
all services were excellent
great service
verified customer
02/01/2012
Great service, please keep up the good work!
Amazing service.
verified customer
02/01/2012
Very good service, no delays, no waitings, no hassles and very professional and courteous
good
verified customer
01/28/2012
Happy at drop off Waited too long at pick up
Great Experience, would highly recommend!
verified customer
01/26/2012
Had no issues. Pull into parking facility- driver was there to drive us to the airport. Upon return, called the phone number listed on the bottom of the reservation. The shuttle was there waiting when we went out the door. Driver was excellent and helped with out bags. Paid and drove off. Went quite smoothly!
good service
verified customer
01/26/2012
i always get good service from avistar never have to worry about my car
Great
verified customer
01/23/2012
Great experience. I will be back
Excellent service
verified customer
01/21/2012
The van was there for pick up immediately. The woman at the front desk was very helpful and my car was waiting and heated up. The whole check out was very efficient and professional. Thank you. I will return!
Always right on time
verified customer
01/18/2012
My fiancee and i have been using Avistar for about 4 years. The service has always been outstanding from the initial car drop off to the return pick up. THe drivers are always helpful and polite. The bus is very clean. I will continue to use this service and have referred it to other friends and family. Thank you for your 5 star service.
Good Place to Park
verified customer
01/14/2012
Pick up a little shaky but otherwise a good place to park
Our recent arrival home from Aruba
verified customer
01/14/2012
This was the best and smoothest transition from JFK to our car at the Avistar lot that we have experienced. We thank you for your efficiency. We also like the new look of the office.
Shuttle
verified customer
01/06/2012
Everything was fine except for the wait for the shuttle and when it arrived it was empty... It was also very cold and I had just arrived back from the carribean so was really cold!
Bad management at facility
verified customer
01/05/2012
facility is at a great location and driving time to and from the terminal is fast. The facility was clean and the car was as I left it. At the facility service personnel is understaffed, only one person to process a bus load full of people plus taking phone calls of all arriving passangers and dispatching the drivers is not enough. This resulted in me and my pregnant wife waiting at the pick up for over 30min in freezing 20 degree weather and at the facility for 15min. After we finally got into our car we had to wait another 10min because of gridlock in the badly designed parking lot, the delivery van was blocking the exit because the new vehicles coming in were blocking him from driving around. The amount I was to be charged didn't match my confirmation and online quote and had to be adjusted by your clerk resulting in further waiting time for everyone behind me in the line. Despite the chaos, everyone was friendly and tried their best. The Manager of the facility at the time of my arrival 5pm on 01/03/12 should be requested to comment on these items but since it's probably the manager to read my review first I don't see much coming of this review..... Since you just seemed to be undergoing a renovation I will try your service one more time and see if you were able to improve. (By the way, before the renovatio it worked much better)
Rates
verified customer
12/28/2011
I like your discounts and coupons. Im flying out of JFK on Jan 30th and returning on Feb 10th. Im trying to decide.. take airport shuttle or park.. Please let me know if any discount coupons are available
parking
verified customer
12/26/2011
good service
Too big to drive my car
verified customer
12/25/2011
The person who drove it must have been 7 feet tall seat was all the way back tilted all the way back. took me 5 minutes too adjust it for me.
Excellent
verified customer
12/25/2011
No Problems, booked on line, in fast at 4 AM out fast at Midnight.
Good Service
verified customer
12/21/2011
Have used Avistar Parking in the past with very satisfactory results and continue to receive the same service now. Have recommended to friends.
Parking for more than 7 days
verified customer
12/19/2011
You should have lower rate for parking for more a week
JFK
verified customer
12/19/2011
The service was terrific, however the setup at JFK is confusing. It did not know where to park when I arrived (no signage once in the lot) and I did not know how to exit. Also there were no directions on how to return to the nearby highways to go home. I ended up lost on the streets of Queens alone at night. I may not use the parking service again for this reason. The staff was pleasant and helpful, but the signage was terrible.
Too much waiting
verified customer
12/17/2011
I arrived with plenty of time to catch my flight, but waiting an additional 15 minutes at AviStar set me back a bit. Then, when I returned at 5:45am, I was given only partial details of where to be picked up. After calling back again did I receive the part beyond just standing in the median and waiting. Other than the wait time to actually get en route, the service was fine.
my stay
verified customer
12/14/2011
everything went perfectly
Airport parking
verified customer
12/14/2011
Your staff was courteous, prompt, and above all helpfull, it made the trip much easier and enjoyable
Always reliable
verified customer
12/12/2011
I've been using Avistar at JFK and Newark for 8 years and have always been satisfied.
Highly recommended!
verified customer
12/09/2011
Our car battery was dead and they jumped it for us right away. So glad we stayed with them!
i do not know what you mean when you say review title
verified customer
12/07/2011
i was quite pleased with the service. all employees very curteous and helpful. Rose Lamb
Fantastic Service !
verified customer
12/04/2011
I am medallion member flyer and this is the first time I choose your services instead of the JFK long term parking, because of the late hour I was arriving from my flight. From the time I dropped off my car - to the person who picked me up and transported my baggage into and out of a very clean and comfortable van-both on my departure thus my arrival into the U.S., and the cashier who expedited my bill with professionalism- I will make this my preferred place to park. Great job to All- Thank you
great start to a vacation
verified customer
12/04/2011
Employees were friendly and helpful. Even though it was thanksgiving when we left, dropping off out car was easy. And out car was waiting for us when we returned.
Will use you again.
verified customer
12/01/2011
we will continue to use Avistar whenever we travel from Laguardia or from JFK.
Nice job
verified customer
12/01/2011
Very Convenient-will reccomend Thanks
driver
verified customer
12/01/2011
He was very helpful with the luggage and his driving was excellent;also the parking clerks who receive the fees were extremely helpful and answered all questions.
Parking Thanksgiving Week 2011
verified customer
11/30/2011
Overall I was satisfied with the service received by Avistar JFK. There was a short wait time for the shuttle to take me to the airport which was tolerable. The wait time for the shuttle to pick me up after my return flight was over 15 minutes and the time it took to check out was also quite lenghty. I was happy that my car was waiting for me in the condition I left it, other than the fact it was a little dusty. I was very satisfied with the help provided by the attendants with my luggage. If it wasn't for the long wait to be picked up from the airport and during check out, I probably would have given a rating of more than 3 stars.
Overall experience
verified customer
11/30/2011
Overall all was good. The shuttle was waiting as we came out of the airport. We had to wait in line to pay at the lot - about 5 minutes. Wait another 5 minutes for car however it was how we left it. overall a good experience and would definetly use again when traveling out of JFK.
jfk airport
verified customer
11/30/2011
as always a very "easy" experience. check in and check out was smooth - car was waiting for us and we just needed to pay and we were on our way home.
Review
verified customer
11/29/2011
Considering I left on Thanksgiving in the wee hours of the morning, there was only about a 1/2 hour wait for my car to be taken. Other than that, everything went smoothly and I would definitely recommend this service to others. Thanks.
Avistar/The Parking Spot
verified customer
11/28/2011
Waited over 10 minutes for a parking attendant, bus to airport was prompt. Had to call twice to get picked up, bus did not stop where customer service representative stated to wait. Auto was ready for depature on arrival, however (The Parking Spot) office staff while very pleasant were unable to locate my reservation that was done on Avistar's website. Was advised that there was no affiliation between Avistar & The parking spot though the reservation was initiated on Avistar's Website & the Bus stated Avistar,pictures on the walls stated Avistar.Still confused.
Avistar Rental
verified customer
11/28/2011
The facilities are under construction and it's difficult in and out. Very tight on entering with your vechicle
JFK airport parking at AviStar
verified customer
11/28/2011
The stay was fine. Employees courteous, lot clean, secure etc. The problem was with the payment. AviStar claimed that our deposit was made through a private reservation company. If we had done it through AviStar we would have received an additional 10% off. We assumed that when we went onto the AviStar website (which is what we did) that we would be dealing directly with AviStar. It is not clear to us why we were not entitled to the additional 10%.
My Experience
verified customer
11/28/2011
The service overall was good however, when I returned they had to jump my battery becuase the attendent that park my car left the lights on.
Avistar JFK parking
verified customer
11/28/2011
Excellent service. Called after baggage pickup, and was picked up in about 10 minutes. Reasonably priced and courteous.
JFK Parking Alternative
verified customer
11/23/2011
A great place to park and the price is great also.
MRS
verified customer
11/17/2011
2ND TIME WE HAVE USED AVISTAR, IT WAS GREAT, STAFF WAS POLITE AND COURTEOUS. WOULD RECOMMED AND USE AGAIN.
Great service once again
registered customer
11/17/2011
I was a customer earlier this year and received great service at that time, so I came back again last week. Same great service. Minimal wait time for the shuttle bus, despite some construction taking place at the parking facility. The drivers to and from the terminal were helpful and courteous. The staff at checkout was exceptional. Well Done!
MY THANKS
verified customer
11/16/2011
OUTSTANDING SERVICE! KEEP UP THE GREAT WORK!! THANKS! TIM
QUICK AND EFFORTLESS
verified customer
11/16/2011
Convenient location, friendly and courteous staff. Shuttle clean, comfortable and waiting for me! Easy online reservation and quick and easy check out. Makes getting there a pleasure.
Great Service! I'll Recommend Avistar
verified customer
11/15/2011
The drivers were very courteous and waiting on me instead of the opposite. The payment clerk was very courteous and quick on getting me on my way. I'll definitely recommend them to anyone parking at JFK.
OPS
verified customer
11/15/2011
When I arrived at your parking lot I was informed that my car was still on the top of the rack . It took 25 min to finally get the car down and out. I had to wait for your guy to go to the bathroom, then decicide if he could pass the job off to someone else. Finally another guy came to the resue. like I said OPS
Too long to get car
verified customer
11/14/2011
Overall now issues except it took too long to get my car. I called when I landed and gave them my ticket number, but when I got there four or five people were sitting in the office and my car was no where to be found. It took them a while to get someone to go get it.
Condition of car
verified customer
11/11/2011
the car was ready when we returned, but it was completely covered with dust. Had to get the car washed
parking experience
verified customer
11/09/2011
Very satisfied;have used several times in the past and will use again.
Great Experience
verified customer
11/08/2011
The driver to the airport was great but the driver on the return was AMAZING! He not only helped load the bags into the car but assisted in moving a car that was blocking our exit. The wait time was minimal and check-out was very easy. Final price was below the estimate.
AviStar Review
verified customer
11/07/2011
Very pleased with our first time usage of AviStar. Staff was very courteous, shuttle was waiting at airport and our car was ready to exit. Also, staff for shuttle buses were very pleasant with helping clients on and off with their luggage.
great service
verified customer
11/07/2011
We were totally pleased with everything especially quick drop off and pick up and pleasant helpful people. Thank you.
no problems
verified customer
11/06/2011
I did not have to wait to get the bus to the airport-- when I came home bus was waiting-good service
Very Responsive.
registered customer
11/05/2011
Very little wait time on any leg, shuttle bus drivers were very helpful and friendly. We will continue to use your service.
Review
verified customer
11/02/2011
Very good to excellent service, as always
excellant review
verified customer
11/01/2011
your service was excellant,this was our third time using your parking. We recomended two of our friends who have just used your parking also. The only negative is that upon returning the van picking us up was not exactley over where he was supposed to be.
Courteous and expedient service
verified customer
11/01/2011
Staff was helpful and friendly and most of all effecient.
Snow storm at JFK
verified customer
10/31/2011
AviStar were great, only problem was getting from the terminal to the shuttle in a snow storm with no over head cover and slush and water to a depth of 3". Perhaps JFK should allow the shuttles to get closer to the terminal when the weather is so unexpectedly bad.
Avistar Is A Star
verified customer
10/30/2011
Excellent service as always.
Good experience
verified customer
10/29/2011
Would put my car there again.
excellent beginning to a vacation
verified customer
10/28/2011
left my car at avistar last week. the van was waiting, check in was a breeze. the van was waiting when we got off the plane and my car was waiting right out front. perfect!!
Excellent
verified customer
10/26/2011
Excellent sevice
parking
verified customer
10/25/2011
Excellent! will use the service again
excellent service
verified customer
10/25/2011
very professional staff with very quick service getting to and from the airport. very pleased with the experience. i have used your service at newark airport many times
Avistar JFK review
verified customer
10/25/2011
We were picked up in a timely fashion. The car was ready when we arrived. Check out was easy. We will be back.
not sure what you mean here ?
verified customer
10/25/2011
The initial shuttle was less than a 5 minute wait. Since I was traveling with my daughter who was 7 months pregnant at the time, that was extremely helpful ! The pick up on my return was handled very well by the operator at your office and I waited perhaps 10 minutes which was fine. However, the return to your location involved a trip through all but one terminal at JFK during which time the driver made no attempt to let me know what was going on. I was the only passenger and he never said a word to me. Just a simple comment about looking for passengers at gate whatever would have been sufficient and alleviated any annoyance. My car was waiting for me upon arrival . Overall, a good experience.
Always great service
verified customer
10/24/2011
Will use again and again
Excellect service
verified customer
10/20/2011
Excellent service. So easy and convenient...no problems getting to the airport, on return trip we called and the shuttle was waiting when we arrived. Car was already and we were on our way home. This is the way to travel!
Avistar is the Best
verified customer
10/19/2011
I always use Avistar long term parking at JFK. Avistar is friendly, affordable and convenient. From start to finish, I can always count on Avistar to get me going on my trip and to welcome me back when I return...to a my car with the trunk open and ready to roll...
Recommend to Everyone
verified customer
10/18/2011
I have used AviStar for all of my trips and I have never had a problem with them. They are very courteous and professional. I have never had to wait as each time when we go to call, a shuttle is waiting. I recommend AviStar to anyone.
Great Service
verified customer
10/18/2011
We had a great experience. No problem using the coupon we had printed ahead of time for a reduced rate; very efficient, very pleasant customer service.On return home we called them and we were picked up in about 5 minutes. Couldn't have been easier!
Easy Why to Travel
verified customer
10/17/2011
Shuttle arrived quickly and the drivers were very friendly and helpful with the baggage. had a quick check out that went smoothly.
Great Service
verified customer
10/13/2011
I used the service for the first time and everything worked out perfectly. I dropped off the car and took the shuttle to the airport. The entire process took less than 30 min. When I returned from my trip at 5:30 am I called for the shuttle. It arrived in less than 10 minutes. Checking out and getting the car took only a few minutes. Hassle free, convenient, much cheaper than long-term airport parking lot. I will absolutely use them again.
Great Service
verified customer
10/11/2011
Great Service
Excellent experience
verified customer
10/09/2011
I'd recommend AviStar to anyone leaving a car at JFK. The staff is courteous and efficient. Quick check in and check out. Even with their upgrading and construction, this is an effortless process.
couldn't have been better
verified customer
10/09/2011
great service. very friendly and helpful workers.
parking/shuttle
verified customer
10/07/2011
Everything went smoothly. Everyone was helpful and shuttles were timely.
Good Job
verified customer
10/06/2011
I was very pleased with all aspects of the service
Easy and organized
verified customer
10/05/2011
It was easy to find the lot and from that point on everything was geared toward making the trip to the airport simple and tension free. Drivers were courteous and made the travel time to and from the airport relaxing. It was a very good experience. I recommend it.
parking at avistar
verified customer
10/04/2011
The only issue we had was that our car was not up front when we arrived at the parking lot. We had given our ticket number when we arrived at the airport but it probably only took 5 minutes to retrieve it. Ovarall, it makes it convenient to park near the airport at a resonable cost.
Review
verified customer
10/04/2011
The shuttle on the way over was waiting when we got there. The shuttle on the way back was app. a 15 minute wait- not too bad. the staff was great, the lot was fine, the check in / out process was very quick, and the car was up front waiting when we got there- would definetely use AviStar again.
Outstanding....much improved from last year
verified customer
10/03/2011
Last year things were very disorganized in your lot. We had to wait almost 30 minutes to claim our car after arriving at Avistar from the airport. There was also a long wait for the shuttle bus at the airport. This time was Fabulous!! Great job.
great service
verified customer
10/02/2011
The rates were excellent, the bus driver was courteous and helpful, even putting the bags in our trunk. Will use you again at your Newark location.
Review for AviStar JFK New York
verified customer
10/01/2011
I was very happy with our experience with AviStar JFK and would definitely use them again, except for one detail - the rate was higher than was quoted online and I didn't understand why.
Avistar Review
verified customer
10/01/2011
The staff was knowledgeable and courteous. The driver's really had great personalities and made our experience a delight. Will definitely use this service again and again. Thank you!!
A-OK
verified customer
09/29/2011
The shuttle to and from the airport was speedy and pickup of my car at the lot downright fast.
Good service
verified customer
09/29/2011
Service was very good - the only issue that I had was that there was only one cashier and the line was long. There were 5 people ahead of me, but the line did move pretty quickly. I also took a while to find the location from the directions as I went north on Rockaway blvd
Service
verified customer
09/28/2011
prompt and curtious service. Car was ready when we arrived. baggage was delivered to car for me. Would use again.
Avistar NY JFK
verified customer
09/27/2011
My parking experience was excellent and the staff was very efficient
Excellent service
verified customer
09/23/2011
This was my first time using long term parking but it will certainly not be my last. Very pleasant experience.
Title?
verified customer
09/22/2011
Excellent service!
best
verified customer
09/21/2011
best
great!
verified customer
09/20/2011
very good... easy, fast, no complications. Thank you we will definitly be using you again
good trip
verified customer
09/18/2011
had a good experience thank you
AviStar ... Grea Place To Park Your Car at JFK
verified customer
09/18/2011
Very efficient. Easy access. Quick response when I landed. Very good prices. Thanks AviStar!
rating Avistar
verified customer
09/17/2011
Very good experience and competent and friendly staff.
Very pleased with the service
verified customer
09/16/2011
Very pleased with the service. When we dropped off the car to the parking lot, the shuttle and attendant were there. We were taken care right away, no waiting. When we returned, waited about 15 minutes to have shuttle pick us up at the terminal and again we were taken care right away when arrived to the lot. Our car was parked and ready for us to drive away. We will do business again with this lot. It is highly recommended.
good experience
verified customer
09/16/2011
everything was fine
Better then Expected
verified customer
09/14/2011
To be honest I usually leave my car at the closes spot by the airport becasue I hate having to depend on someelse. When I got to the airport I was greeted with the a very pleasent man. He made it seem so easy and it was a very nice experience. I am sorry I did not catch his name. I think you could find it if you see who checked me in that is how pleasent he was. The price and the service was excellent better then I thought it could be. The only reason it was not 5 stars is becasue when I got back the lady who I dealt with was not a pleasent person in the way she talked to me. Coming off a red eye that is not the way to start the day. However anyone who ask this sis th eplace I am goign tyo recommend price and service could not be better
Marty's comments
verified customer
09/14/2011
Reasonable price, quick service. Will use again
No hassles
verified customer
09/14/2011
Usually we take a car service to JFK but since AviStar had good ratings we decided to try it out. I'm glad we did--there was no hassle, the shuttle was ready to take us to the airport as soon as we dropped off our car. Returning, we made a call after we got off the plane and by the time we got outside we only had to wait a few minutes for the shuttle to pick us up. Since AviStar was offering a discounted rate, paying for 3 days of parking was cheaper than taking a cab to the airport and back. Would use again for short trips.
A WEEK AT AVISTAR
verified customer
09/12/2011
EVERYTHING WENT VERY WELL. MY CAR WAS READY TO GO WHEN I RETURNED FROM MY TRIP AND THE FREE SHUTTLE WAS VERY EFFICIENT.
my review
verified customer
09/12/2011
The staff was very polite, & my car was waiting for me when I returned. I think I should have been given a discount, as I have been a member for several years, but my old card was apparently worthless.
VERY GOOD SERVICE
verified customer
09/12/2011
I have left my car, and as usually, someone came right up and helped with the luggage. The shuttle bus took me to the terminal in a matter of minutes. On the way back my car was awaiting in front of the office with the keys in. The people are polite and well trained. No problems, I would use it again. The only one thing is the price... There are cheaper parking lots.
Very good choice
verified customer
09/12/2011
This location is very closed one and had bus coming to pick up quick. Nice service.
Communication
verified customer
09/12/2011
Everything was fine until I needed to be picked up. I was at Delta terminal 2 and it was very difficult communicating with anyone at the Avistar lot to tell them where I was. Several times I specifically said I was at area or terminal 2 and the person on the phone repeated that. The van went to terminal 3. I was not picked up for @ 40 minutes as a result.
Top rating for excellent service and convenience
verified customer
09/11/2011
As usual, we had excellent service from AviStar JFK. Easy check-in and check-out, and fast transfer service to and from the airport terminal. I highly recommend AviStar JFK for anyone flying out of JFK!
review JFK parking
verified customer
09/11/2011
Excellent
Long Term Parking from 07/18/11-07/30/11
verified customer
09/09/2011
My wife and I were away on european vacation from July 18th-July 30th, 2011. I was very pleased with AviStar's service and professionalism. They took care of my vehicle adequately without incident. Their shuttle service brought me to the airport efficiently and their pick-up service upon return at JFK was prompt upon arrival after calling. I have used AviStar in previous years both at JFK and LaGuardia airports and was always pleased with their service. They also provide discounts if out-of-town for long stays. I recommend them highly for all parking services.
Stay at airport
verified customer
09/09/2011
My car was in good condition, arrival was fine. The only problem was arrival at JFK. I called and then waited 25 minutes for a van back to parking lot.This is the longest wait time I have ever experienced.
review
verified customer
09/09/2011
Excellent service. Will definitely use Avistar on my next trip.
Pick up
verified customer
09/08/2011
Good services but very slow to pick up at terminal
Great Experience- will definitely use again.
verified customer
09/08/2011
Avistar made flying in and out of JFK a breeze. My car was safe, they shuttled me to and from the terminal and when I returned my car was waiting for me. Will deifnitely use again.
avistar parking
verified customer
09/07/2011
Service was good. I was picked up within 5 minutes of calling. Personnel and my car was waiting when I arrived. Personnel was friendly
Avistar September 2011
verified customer
09/07/2011
The processing for accepting my car was fast and I was transported to the terminal as expected to make my flight time. On return, I was picked up promptly, my car was ready and my payment was made in a very reasonable amount of time
Easy, smooth airport parking experience
verified customer
09/06/2011
From drop off to pick up, our experience was smooth and efficient. Just remember that if you make reservations and have a discounted prices, you MUST have on hand the print out of your reservation form.
Parking is a breeze
verified customer
09/03/2011
Although this lot is "far" from JFK, there was absolutely no problem either way. Drop off/pick up is a snap and the shuttle both ways was not an issue at all. Would definitely do it again.
Great fast service
verified customer
09/02/2011
Save yourself money and time and book this company. Easy booking, easy to find parking, excellent customer service, good rates. What more do you want?
Service was terrific
verified customer
08/31/2011
Your service was very good. The shuttle to the airport was prompt. And even though our flight back was delayed and we rented a car to drive back, your folks were accomdating and polite. Thanks. Would use your service again!
Great service
verified customer
08/30/2011
I will never park at long term lot again, this is much more convenient, cheaper and so easy.
Mr
verified customer
08/29/2011
the service was great with 2 minutes to the airport and less than 5 minutes waiting to be picked up from the airport. and hot/ cold drink while you waiting to get the car ready. I never had service like that before. For sure I will use them every time I will travel.
avistar visit august
verified customer
08/28/2011
the service is average,greeter and driver could be more courteous, the positive part was the timing of pick up was accurate the moment I picked up the luggage place it the phone call, I was told to wait for the driver at a designated area and the bus arrived on time to pick us up.
avistar visit august
verified customer
08/28/2011
the service is average,greeter and driver could be more courteous, the positive part was the timing of pick up was accurate the moment I picked up the luggage place it the phone call, I was told to wait for the driver at a designated area and the bus arrived on time to pick us up.
Avistar
verified customer
08/26/2011
Overall, a good experience. From parking to airport was fast. On arrival, after call for pick-up was a bit long-close to an hour wait. This could be improved or an estimate of wait time should be given.
Avistar
verified customer
08/25/2011
An extremely simple and painless procedure. Easy to find, very close to the airport, and efficient 'almost' valet parking. Will use again.
all good
verified customer
08/24/2011
was a great experience
Parking charge
verified customer
08/23/2011
Everything was perfect untill i had to pay the parking fee.I had prepaid for the parking reservation with a one day payment. The balance due came to over one dollar more than the original price indicated.
very good
verified customer
08/23/2011
Everything was very efficient. It was a hassle to be required to have the printed out confirmation. They should have that.
Service Review
verified customer
08/22/2011
Our shuttle picked us up at one terminal, while my daughter and friend were picked up at another, due to flight changes. The shuttle driver was very accommodating and our car was waiting for us when we returned to the lot.
Frustration
verified customer
08/19/2011
Service was great, including the drop off and pick up of the car and the transportation to and from the airport; however we were not given credit for the downpayment when we picked up the car and paid as we had given it to the attendant at drop off as requested and then they told us that if we didn't have if the email proof the payment at pick up we wouldn't get credit. So we got socked twice with that amount. So when you go there, be sure to keep your email confirmation of the reservation with the prepay bar code on it to present upon pick up of the car. YOu would think that their computer showed the prepay but it doesn't, so you pay again.
review
verified customer
08/19/2011
Staff is helpful and courteous. Always a pleasure.
Great Service
verified customer
08/18/2011
Have used Avistar 3 times now and have been impressed with the service each time. No issues at all and would highly recommend using them
Avistar JFK
verified customer
08/17/2011
I was very pleased with the convenience of using Avistar. There was no wait to check in or out or for the shuttle to take us to the terminal. When we arrived back in New York, the shuttle picked us up within minutes. My only problem was that I had packed my online reservation/coupon in my suitcase so I didn't get the price ($77) that I expected but had to pay the AAA price ($92). Of course I found it when I unpacked later. I have used Avistar in the past & will use it again. My travel companion had never used Avistar before & said she will in the future.
Parking at Avistar
verified customer
08/17/2011
The parking at Avistar was very satisfactory. The employees were both polite and efficient. The shuttle to the airport was extremely prompt. I would definitely use them again. Be sure to use the coupons.
Parking at AviStat
verified customer
08/16/2011
Experience is completely positive. Next time I'll park at AviStar again.
great
verified customer
08/16/2011
it was great i will always use the service
no problems
verified customer
08/16/2011
Fair prices, dropped off our car and off to the airport with no problems. Came back from our trip, called for pick up, very quick with no problems. Would use again !!
Always a pleasure !
verified customer
08/15/2011
I have been using Avistar for more than 25 years and have always been pleased with their service.
Parking AviStar JFK New York
verified customer
08/14/2011
The only problem was understanding the gentleman who answered the phone, he spoke very quickly and was difficult to understand. This when we arrived at the airport. aside from that everything was perfect. Love the new vans. Thank you for all the service.
comments re avistar
verified customer
08/14/2011
thank you for picking us up within minutes the only negative is that when i booked on line i did not know you would automatically charge me one night and so when i tried to use my coupon at the end she told me it cannot be used as i already pre-paid one night. this was wrong as no one told me this would happen. i had a 20%a off coupon from delta ticket. tell me how to register next time as i use you all all the time.
Great Service this time at Avistar - except check - in
verified customer
08/19/2011
Seems that things have changed at Avistar. There is a much greater focus on customer care and attention then in the past. We got a great rate through one of the coupons, ($12.95) and the best pick up after our trip then ever. The van was waiting for us, for a change! The van on the way to JFK was new, and actually had shock absorbers that worked, which was unusual. The driver still drove too fast making everyone dizzy, but that is standard. For the first time ever, and I have used Avistar a lot, the driver actually loaded my car while i checked out. That was awesome. The one problem was the painfully slow check in. When we arrived, we were third in line, and it took us ten minutes. by the time we got in the van, there must have been about 15 cars in line. There needs to be more speed in getting people checked in, especially when the potential to miss flights exists. Other than that, it was the best Avistar experience I have had.
Parking at Avistar JFK
verified customer
08/11/2011
Excellent service and staff has pleasant attitude. Bus pickup at terminal upon return could have been a bit faster.
Very good service
verified customer
08/10/2011
The staff were very courteous and helpful. I got a good price. A very satisfied customer.
Smooth
verified customer
08/10/2011
All went as well as could be expected, we checked in, & were on the way to the airport with-in a few minutes. Good location for drop-off & pick-up.
Avistar-Wonderful
verified customer
08/06/2011
Excellent service, very timely and efficient
Simple & easy
verified customer
08/04/2011
It was very simple & easy to park at Avistar. Prompt service & shuttles.
Avistar
verified customer
08/04/2011
Very good service, will surely use again
Traveller
verified customer
08/03/2011
Prompt, polite, efficient. Who could ask for more?
smooth trip
verified customer
08/02/2011
couteous staff
I have no idea what you mean by this
verified customer
08/02/2011
Going out was fine but it took a long time to be picked up when I got in-took over 35-45 minutes which I considered too long since it was late at night and I was very tired. I expect to be picked up in 15 minutes and hope I will in the future.
great job
verified customer
07/29/2011
Love upgrade to the new bus, loved the car was waiting and it was a quick check out - keep up the good work.
Easy Peasy
verified customer
07/28/2011
courteous and efficient in all phases
very pleased
verified customer
07/28/2011
Everything about our experience was good. I would highly recommend it and I will definitely use Avistar again.
good
verified customer
07/28/2011
good i will use you all the time
Super Quick
verified customer
07/27/2011
Very impressed by how fast everything was processed. Got to the airport with plenty of time to have breakfast before our flight! Shuttle was right there upon our return trip. Great Job!
Great service
verified customer
07/27/2011
Long time user of Avistar. They have improved service, year after year. My recent trip was quite good. No long wait to check in my car. No long wait for the bus to the airport to leave. New buses that are quite comfortable. Pick-up was equally quick. My car was waiting out front. It took a minute to process payment and I was on my way.
Super convenient
verified customer
07/25/2011
Direct access from the parkway. Shuttle service picks you up literally feet from your car and delivers you directly to your terminal. No dealing with twisting roadways and confusing exit ramp directions to long-term parking, or long walks dragging your luggage to and from the AirTrain.
Excellent Service
verified customer
07/25/2011
I thought the service at Avistar from drop off to when we arrived home and the driver was there is minutes. The driver was so helpful with our bags and a pleasure to deal with.
Promptness
verified customer
07/23/2011
No question about it, AviStar will be used in the future. In and out service was prompt. Shuttle service is dependable and no more than a five minute wait in either direction.
Easy to find and quick service
verified customer
07/21/2011
We had a great experience with Avistar. The service was prompt, the transfer quick and when we got back to the lot our car was waiting for us. I would definitely use the again.
Avistar JFK new york
verified customer
07/20/2011
Everything was fine
Smooth and easy
verified customer
07/19/2011
Fast and no problems
great services
verified customer
07/19/2011
every thing was great see you in a couple of weeks thanks again mr furino
avistar jfk
verified customer
07/18/2011
when i arrived, i was in and out very quickly and when i return after a quick pickup i was in and out very quickly. all in all, it was a pleasant experience. the only minor complaint isn't with the location but avistar itself. the cashier asked if i had any discount coupons and i initially said no until she started ringing up the transaction.....if i have a reservation number and the reservation was done on line, why don't you just have all the discounts already in your system so the agreed upon price comes up on the register with no discussion. that would streamline things even more.
very pleaed
verified customer
07/16/2011
only waited about 5 minutes for pick-up. \overall pleasant experience
Review
verified customer
07/12/2011
generally the service was good and with timely pickup... a slight glitch was that the cashier intially was going to charge me higher rate than what I had reserved on from online reservation system. She did honor that when i pointed it out. I would suggest that AviStar coordinate the online reservations with on site cashier/system.
good job
verified customer
07/12/2011
service was great
Excellent Service
verified customer
07/12/2011
AviStar are on piont with their service. I dropped off my car and the shuttle took me to the airport within 5 mins and on the way back I called them to pick me up and they were there in less than 5 mins of me calling and when we arrived at the location my car was ready. I will defenatly use AviStar again. AboutAirportParking.com is a great site to compare for the best rates. I highly recommend this site.
super service
verified customer
07/11/2011
excellent service all around
Smooth
verified customer
07/11/2011
Everything went as advertised. Make sure to print out your internet confirmation and keep it. You must present it at the end to get the correct discount.
Reliable swrvice but name xhange made booking online hard
verified customer
07/09/2011
Reliable swrvice but name xhange made booking online hard
AviStar 7.6.11
verified customer
07/09/2011
Excellent service, prompt check-in, speedy service to the terminal, very short wait on return, quick check-out. All performed by a courteous, professional and friendly staff. My place to park at JFK..
Very hapy with service
verified customer
07/09/2011
Very happy with service. would use again.
Excellent..
verified customer
07/07/2011
Everyone was great and friendly, quick service, very convenient, will definitely use it again and will tell friends about AviStar....
Excellent
verified customer
07/07/2011
I have used this company several times. I have no complaints
smooth and easy
verified customer
07/06/2011
smooth and easy; exactly what i wanted -- and what we have experienced for the years that we have been parking at Avistar.
good service; silly process
verified customer
07/05/2011
the parking service was good. Your requirement of printing the reservation and producing it when picking the car up in order to get the on-line price needs to be simplified into a no paper process.
avistar jfk ny
verified customer
07/05/2011
Excellent service. Turn-around time for pick-up was minimal.
evaluation
verified customer
07/04/2011
The rental experience was a good one and a vast improvement over past times. The drop-off was easy, despite the early morning time and 3 other cars. The pick-up was quick(at 9AM at JFK) and the payment was quick. The personnel were nice and prompt in handling the payment process, and gave me a Spot card for future rentals. The facility looked clean and the buses were newer. A definite improvement at Avistar.
Long term parking near JFK airport
verified customer
07/04/2011
This is the firs time I used AviStar for parking at JFK. I am thoroughly impressed. Easily accessible from highway. Provides Web Access to reserve your parking spot before you arrive at the location so no worries of having to move from one lot to another in the hopes of finding an vacant spot. Quick Service for both pickup and drop off from their lot to airport terminals.
Good but still room for improvement
verified customer
07/02/2011
Not as good as AviStar LaGuardia, but pretty good. Checking out, the line moved slowly with only one person at the desk to answer the phone and at the same time deal with many customers coming to get their cars, some with complicated issues. I would definitely use the service again.
parking
verified customer
07/01/2011
Excellent shuttles, fast pick-up.
Good service
verified customer
06/30/2011
No problems , bit of a delay picking us up at the airport , but they took money off. We did not ask they just gave us the discount. All the staff are polite and helpful. We have used them before and plan on using them in the future
Great Experience
registered customer
06/29/2011
We left our car for 2 weeks ath the AviStar JFK and have nothing but praise for the service. It was one of the least expensive long-term parking solutions (don't forget to take advantage of the AAA discount), and the shuttle service between the terminal and parking was terrific. The shuttle left shortly after car drop-off and it was waiting outside the terminal by the time we had our bags when we returned. AviStar "I'll be Back"
Positive experience
verified customer
06/28/2011
Will use again & recommend to others. Shuttle was prompt & quick. The driver helped us with our bags. Our car was ready to go when we returned. Positive experience all around.
Very pleased
verified customer
06/26/2011
Courteous and convenient and quick delivery to and from terminal
Very pleased
verified customer
06/26/2011
Courteous and convenient and quick delivery to and from terminal
Very pleased
verified customer
06/26/2011
Courteous and convenient and quick delivery to and from terminal
Excellent service
verified customer
06/25/2011
We goty there super early and the bus was ready to leave for the airport. Upon return we got picked up within minutes and our car was waiting for us. Terrific. We will use Avistar again
Great parking facility
verified customer
06/23/2011
Couldn't have been better. Service top notch!
Quick, Efficient, No Problems
verified customer
06/23/2011
My vehicle drop-off and shuttle ride to the terminal was done quickly and efficiently. Upon return, I experienced the same level of service. A quick pick-up and return to the parking facility, where my vehicle was already waiting to go. The lot attendants, the shuttle drivers, and the counter staff were all very courteous.
Very helpful
verified customer
06/21/2011
Made it easy to re-find my coupon on line.
Avistar JFK
verified customer
06/19/2011
Pros: Convenient location Easy access from the highway, Minimum wait after getting the luggage, Cons: When I arrived at the parking lot, I have to wait long for the attetndant.
Avistar JFK
verified customer
06/19/2011
Pros: Convenient location Easy access from the highway, Minimum wait after getting the luggage, Cons: When I arrived at the parking lot, I have to wait long for the attetndant.
Best experience
verified customer
06/19/2011
There was a 5 minute wait for the van, which I thought was fabulous and the people in the office for check-out were extremely nice. Definitely a re-do!!
Best experience
verified customer
06/19/2011
There was a 5 minute wait for the van, which I thought was fabulous and the people in the office for check-out were extremely nice. Definitely a re-do!!
Satisfied Customer
verified customer
06/17/2011
All went exactly as planned.
you done good
verified customer
06/17/2011
we waited a little bit at the airport but not long enough to make us antsy
Avisar Experience
verified customer
06/16/2011
It was a pleasant experience and convenience to JFK airport. I would do this again.
Good experience
verified customer
06/15/2011
Getting to and parking at JFK can be a challenge, both in time and in cost. We have previously used the JFK long term lot at Lefferts Blvd and taken the airport train to the terminal. This time we tried AviStar. The online reservation was easy, the directions to the lot were clear (a GPS is helpful if you are unfamiliar with the Conduit Ave area), both shuttles were prompt and efficient, and the final check out was a breeze. All this at about 30% less than the JFK rate. Will use them again.
AviStar JFK
verified customer
06/14/2011
Everything worked like clockwork, from check-in to pick-up after flight, when car was waiting.
Avistar Parking near JFK Airport
verified customer
06/14/2011
The vans are new, the drivers are courteous, and it is run very efficiently. The price is right too. I look forward to leaving my car at your facility again.
Great value
verified customer
06/13/2011
Convenient location, efficient shuttle, competetive rates and courteous staff, I highly recommend Avistar at JFK.
Prompt and courteous service
verified customer
06/11/2011
Prompt and courteous service
excellent
verified customer
06/10/2011
very effient operation
Good deal
verified customer
06/10/2011
Have used Avistar in the past and this time was no different...Great deal at a reasonable price. I am always confident that my vehicle is safe, and the service & convenience cannot be beat. Thank you Avistar
Very pleased!
verified customer
06/09/2011
Excellent service.
User
verified customer
06/09/2011
The service worked very nicely, I will use again.
Slow pickup - Fl 84, Fort Laud, JFK, Jet Blue - 11.30pm Tues 6/7
verified customer
06/09/2011
After arriving to JFK on delayed flight from Fort Lauderdale I called in my ticket and had to wait a further 25 minutes for a ride. 3-4 other Park/Ride companies arrived picking up people from our flight. Hope it's a one off experience. Thanks for listening.
Mrs.
verified customer
06/08/2011
This was the first time I use long term parking ever. It was a fabulous experience, incredible convenient and no time wasted. The price was convenient too, I will highly recommend the service. Thank you for doing our "rushed" trip worries free.
Good job!
verified customer
06/08/2011
Leaving our car at AviStar JFK worked out very well. The drop off and pickup went smoothly, the bus ride to the terminal was timely, and the driver helpful with the bags! We will continue to use AviStar as we have in the past.
5
verified customer
06/07/2011
drop off was organized and quick. Pick up care was ready , very little time to be spent clearing the bill. Great service will use only Avistar when at JFK for sure.
Airport Parking
verified customer
06/07/2011
Good place to park, my car was safe and ready for me too get in and drive when i returned from my trip.
FANTASTIC CHEAP EASY
verified customer
06/07/2011
Dropped off car, shuttle was waiting, at airport in 5 minutes! On the return, called when I landed, shuttle van was waiting for me in exactly where they said it would be. Drivers and counter people were all very friendly, efficient and professional! I am going to tell everyone to use them!!
Uneventful is a Good Thing
verified customer
06/06/2011
We left our car. We got a ride to the airport. Unfortunately, the driver had already passed Air France and we had extra walking due to this. My husband is on oxygen and extra walking is a bad thing for him. The drivers should make sure they know which terminals to stop at. We came home and the shuttle came pretty quick. We got the car and it was fine. Uneventful is a good thing.
Much better pick up time
verified customer
06/04/2011
I usually stay at Avistar LGA and JFK when traveling for business and for pleasure. I usually wait 15 to up to 45 minutes to be picked up however at JFK. This last stay I was pleasantly surprised that I was picked up in 15 minutes AND apparently someone was out with a bad back so they were short handed. The absolute worst is having the extended wait in bad weather for the pickup at JFK. LGA is ALWAYS very quick 5-10 mins I was told that it was because the airport is much smaller. Thanks for focusing on decreasing the wait times for pickup at JFK
Better Service
verified customer
06/04/2011
When I called from the Delta Terminal (International) terminal and asked to be picked up, the attendant did not know where to send the van to pick me up. I would expect that your staff would know where to pick up clients. I had to ask a limousine driver for explanation where I was and then refer info to AviStar attendant.
Parking at JFK
verified customer
06/03/2011
great experience. Wonderful people to do business with. Will definitely use AviStar again. great people
VP
verified customer
06/02/2011
Overall, the experience was fine. However, when the driver picked me up, he almost passed me since I was told to stand by the bus sign on the second platform, which I did.
Great parking experience
verified customer
06/01/2011
The staff and service at Avistar - JFK offsite parking was great. This was our first time using the service and we will definetely recommend it to our family and friends and not hesitate to use them whenever we travel. thank you for a service well provided!
avistar
verified customer
06/01/2011
all worked out just fine.
The new and improved Avistar
verified customer
05/31/2011
Loved the new air conditioned buses. You were on time..no waiting and both drivers were very polite.
Good job!
verified customer
05/31/2011
Every aspect was excellent, except for length of wait for pick-up upon return flight arrival.....20 minutes from 'phone call to Avistar when clearing customs. Sustainable 10 - 15 minutes max. waiting time should be achievable
AVISTAR PARKING AT JFK
verified customer
05/30/2011
Years ago, they were the only game in town. Now there are a half dozen others in competition. I stayed with Avistar and was not disappointed. If the others are as efficient and punctual and professional as Avistar then that's a wonderful thing. Avistar gets my highest rating!!
easy parking
verified customer
05/29/2011
Avistar at JFK was very easy to use. Convenient to get to and the shuttles were prompt. The price was moderate. We use this every time we fly out of JFK.
May 2011 Parking Review
verified customer
05/26/2011
Good reliable service. Pickup was very timely but the driver had an attitude. The cashier was very helpful and even recommended that we could get a discount if I showed her an AAA or AAARP card, which I did.
nnyac
verified customer
05/26/2011
Our experience was excellent with Avistar, as usual. We have used you several times and are always pleased. Thanks for the great service.
Long wait to check-in at Lot
verified customer
05/26/2011
Took a long time (30 minutes) to be checked in om arrival at the Avistar lot which is huge and busy. Otherwise, the service was fine. So, be sure to allow waiting time for check-in so you don't miss a flight.
AviStar
verified customer
05/26/2011
I booked online, arrived at 5:35 AM and was checking my baggage outside American Airlines at 5:55 AM. On my return trip, 15 minutes after I had my baggage I was at AviStar. My car was actually brought to me before we even reached the register and we were 2nd in line. One caveat... we booked online and paid a deposit but neglected to share that info with the cashier at checkout. So we paid in full. I have faxed my receipt and deposit receipt to AviStar to be adjusted. (as requested) We're now earning points for future discounts.
Avistar
verified customer
05/25/2011
Excellent service. The "check-in"process seemed a bot convoluted but everything worked out okay.
Convenient and Affordable
verified customer
05/25/2011
Avistar provides a great service. Convenient and affordable! Make sure to leave a little extra time to get from Avistar to your gate.
not sure what this is?
verified customer
05/22/2011
The employees were polite,pleasant and professional, even at 5 a. m. The wait time was minimal. Definitely will use Avistar again.
Great service
verified customer
05/20/2011
Pick up and drop off at terminal was very timely. Minimum wait for bus pick up. My car was ready upon arrival.
I would use them again
verified customer
05/19/2011
Well worth using. The shuttle was clean, quick and reliable.
rateing
verified customer
05/24/2011
The rate would have been fare if service was provided adequately. We returned at 5:30AM received our baggage by 6:12 AM and call the 1st time at 6:13 AM. as per your request after we received our luggage. The second call they even had the audacity to tell me that I should see the bus any second. That did not happen. It took 3 calls and about 30 plus minutes to get picked up. UNEXCEPTABLE!!! When I got on the bus to your terminal, I asked the driver why such a delay and he said that they were very busy. (He also though I was born at night, he just did not realize it was not last night) Upon my arrival at your terminal I explained my dissatisfaction and they made it sound like business as usual. By the way they were NOT BUSY AT ALL!!!! With all that the price did not match my quote. Surprise!!! 3 stars for departure and 0 for arrival
Great Service - Quick and Easy
verified customer
05/24/2011
I had a great experience with AviStar. The whole process was very quick and easy. We dropped the car off in the early morning, the check-in process took approximately 5 minutes. We were put on a shuttle and off to the airport moments later. We arrived at the airport approximately 10 minutes from the time we left the lot (maybe sooner). Upon arrival back to the airport, I called once at baggage claim to let them know that I had arrived on an earlier flight - no problems what so ever. I was promptly met by a very nice driver and immaculately clean shuttle bus. Was taken back to the lot, the line went very quickly (as there were others with me on the shuttle), and off we went. Overall, a very quick and painless process. I would definitely use this service again.
Helpful and gracious
verified customer
05/18/2011
The staff was all of the above!
Great Value & Great Service
verified customer
05/18/2011
The price cant be beat and the location is perfect. It was easy to find and drop my car of and we were at the airport in 10 minutes from time of arrival. I will always use Avi Star.
"As advertised"
verified customer
05/14/2011
Satisfactory in every respect - directions to the site were comprehensive, my car appeared well cared for (13 days)and awaited me steps away from the shuttle, pickup at the airport was prompt and courteous. I would use AviStar again.
Woohoo!
verified customer
05/06/2011
I just loved AviStar!!! It is the best new find in the city! I cannot say enough how wonderful the people were and just how easy it was to use the service. I will never...and I mean never....use another service. THANK YOU AVISTAR!!!!!!
Review for Avistar
verified customer
05/04/2011
Everything was great with the exception that we had to wait over 20 minutes for pickup at our arrival. We definitely will use AviStar in the future and will recommend to our relatives and friends. Thanks
Parking at JFK
verified customer
05/04/2011
As usual my experience had no flaws in it. The pickup was quick and the service was courteous. The price was right and the car was waiting for me. What else could I ask for. Thanks again.
Too much morning confusion
verified customer
05/04/2011
We arrived at the lot only to wait on the street for 1/2 hour because there we no spaces available inside the compound. Attendants seemed very confused. There seemed to not be enough staff to handle what was going on. I was very nervous about leaving my car but had no alternative as we would have missed our flight if we left at that point.Finally after seeing that one bus had broken down another arrived and we got to JFK just on time for our flight. Arriving back at JFK was confusing for us and other customers as to where we should go to get picked up.Finally we got everything thing in order and got our car with out any other problems. The staff did the best they could, I believe management is to blame.
great service
verified customer
05/04/2011
i was werey at first but when igot back after 2 weeks my car was waitng for me and my xm radio and gps and expensive sunglasses were all there honest reliable and curtious i would definatly use avistar again thanks
yes
verified customer
05/02/2011
we a;ways park at avistar when traveling. this time (due to the early am hour) we had to wait longer than we ever have before. I think you only had one driver on at 1 am. other times you arrive after 10 minutes or so. we also used avistar recently at La Guardia. any coupons for my next time using your parking facility?
yes
verified customer
05/02/2011
we a;ways park at avistar when traveling. this time (due to the early am hour) we had to wait longer than we ever have before. I think you only had one driver on at 1 am. other times you arrive after 10 minutes or so. we also used avistar recently at La Guardia. any coupons for my next time using your parking facility?
Very impress
verified customer
04/28/2011
Upon arrival, our pickup was there less than 5minutes. Our car was ready when we got to the parking lot. I highly recommend this avistar airport parking.
Great Service
verified customer
04/27/2011
Very impressive and timely service with prompt shuttle pick-up on our arrival. Customer friendly staff. We will continue utilizing their services as long as they maintain their quality.
Terrible service
registered customer
04/24/2011
Waited 10 minutes for them to come and give me a ticket to park car. Attendants were busy moving cars. On return, told them I was at terminal 3, baggage claim D, they told me that I was at terminal 2 and argued with me. Called multiple times to get picked up and they argued with me and hung up the phone. Ended up taking a taxi to the lot ($15). Asked to speak to manager and was told I would have to wait. Terrible customer service. Do not park here.
Great Service!
verified customer
04/23/2011
AviStar JFK New York is excellent, I would highly recommend to everyone. It's better than parking on-site! Thank you.
Everything went fine
verified customer
04/22/2011
Got pick up and deliver fast.
Mr. Frederick Perachio
verified customer
04/20/2011
I had not flown out of JFK in about 6 years. I was very pleased with making reservation on interrnet. I found your staff very friendly & curteous. I also was pleased with the cleanliness of your restroom. I will continue to advise other friends on your service.
Early morning arrival
verified customer
04/18/2011
Intake was a bit slow early in the morning. Avistar could use a few more people dedicated to that segment of the business. However, pickup at the terminal was excellent and my car was ready and wanting for me upon returning to the lot. If I had pre-paid, I would have been on my way in a minute or less.
excellent
verified customer
04/18/2011
Done very well, need info on where the bus was to be on pick up called and was taken care of excellent responds.
Very pleased
verified customer
04/17/2011
Very convenient, Reasonably priced, and everybody I met was agreeable and friendly. The girl at the desk was also ok She was helpful, but she should have a smile on her face.
crowded
verified customer
04/14/2011
Bus returning from JFK was very crowded. If I waited for the next bus (about 2 mins) the line waiting to pay would have been long. Everything else was fine.
My recent experience
verified customer
04/14/2011
This time everything worked like a charm. We had no waiting to go to the airport and no waiting for the bus to take us back to Avistar when we returned. My car was waiting for me, there was no line to pay and I was ready to leave very quickly. Thanks.
Everything the way I expected
verified customer
04/14/2011
No suprises - The drop off was great, the pick up was great and my car was ready.
Usually Terrific
verified customer
04/13/2011
Have had nothing but experience with AviStar JFK..but this trip it took almost a half hour for us to be picked up at the terminal. Understand drivers did not show up for work.
Great
verified customer
04/08/2011
Worked out great
passenger
verified customer
04/07/2011
Trip to JFK was swift however, return was awful. We waited 40 minutes outside in the cold and that was 15 minutes after the initial call for pick-up.
Excellent service!!
verified customer
04/04/2011
We used AviStar last year when we travelled. Needless to say, we used them this year as well. I feel totally comfortable leaving my vehicle with them. Their service is friendly, quick, and convenient. I love that they shuttle you right to your airline terminal. I love even more that when we returned, our vehicle was out front waiting for us! The price is right as well!! Keep up the outstanding work and look foward to using AviStar for our next trip!!
Very Satisfied
verified customer
04/04/2011
This is a great service. I'm planning on using it again.
Good service at a good price!
verified customer
03/31/2011
Shuttle service was decent enough. Gave myself enough time to make it to Avistar and the shuttle van got me to the terminal with plenty of time to spare. I returned to New York on a late flight, and after retrieving my luggage, called Avistar and in less than 10 minutes the shuttle van picked me up at the terminal. My car was ready when I arrived at Avistar, I paid at the counter and was out very quickly. By the way, my vehicle was EXACTLY as I had left it.
great
verified customer
03/31/2011
Great will use you again
Very Satisfied Customer
verified customer
03/29/2011
Would definitely use them again. Car left in the exact same condition I left it and I even forgot some expensive boots in my car and was surprised to find them there intact upon my return. Thanks!
Luggage in driveway
verified customer
03/28/2011
One of the reasons I chose Avistar is that on previous trips I noticed the large number of Avistar vans circling the airport. On returning from our trip (Fri 6PM) the bus was promised in 10-15 minutes. When it didn't show, I called the dispatcher, heard her talk to the driver and it sounded like he had forgotten to come to our terminal. She came back and said 10 more minutes, excuse was "traffic in airport". When we arrived at the lot, I noticed most of the vans parked and inactive. But here's the horror show - there were so many cars waiting to check in that the van couldn't pull into the lot. So the driver dropped me, my wife, 2 young children, and 4 pieces of luggage off IN THE ENTRANCE DRIVEWAY OF THE LOT and then took off. Our car was waiting but locked and it took 5 minutes for me to pay, and my wife needed to stay WITH OUR LUGGAGE IN THE DRIVEWAY OF THE LOT along with the kids. That was bad enough - but I noticed that, even if the entrance area were not jammed, the lot is not set up in such a way that the van can easily drop you off near your waiting car - you need to cross a metal barrier with your luggage to get to your car. Never again.
Great Experience
verified customer
03/27/2011
It was effortless and the drivers were very helpful
Mr. Alan Cohen
verified customer
03/23/2011
The bus picked us up in just a few minutes.Our car was waiting for us when we arrived back at the lot.I look forward to using AVISTAR again.
OK, but...
verified customer
03/22/2011
You should have an 800 number so people who don't happen to have cell phones with them after a trip can call without searching for US coins...Other parking areas have this. Otherwise everything was OK>
Very smooth
verified customer
03/22/2011
It was our second time there. Everything was very smooth, good service, and we did not have to wait for shuttles. It's a little tricky to get to though, especially with a GPS, so plan extra time in case you don't find it in the first shot.
FANTASTIC
verified customer
03/21/2011
Fantastic. AviStar was ready for us at drop off and return.Highly recommended.
??
verified customer
03/20/2011
Well done. People were friendly and efficient
Car Parking Service
verified customer
03/17/2011
Service was good everyone was helpfull
Great Job
verified customer
03/16/2011
I was very happy with the service at Avistar. they dropped me and picked me up in a timely manner. Staff was helpful & courteous and the best part was my car was warmd up and ready to go.
Manager
verified customer
03/09/2011
I thought it was a good experience. The only thing is that in the past your car would be running and you got into warm area. But overall good decision to stay with you.
travel made easy
verified customer
03/08/2011
traveling can be difficult at times, and one thing i can depend on to be easy is using avistar as my long term parking vendor. they are always easy to use and always prompt in picking up and dropping off. very happy with my experience.
Parking at JFK
verified customer
03/04/2011
The sit was so easy to find. The lot attended waswaiting for me. It could have not been any easy. Called and was picked up on time as promised and in my car with in 1 hour of landing from Germany. I will give Avistar 5 full stars. You can not do any better . Thank you for making my trip to JFK a great time.
very efficient
verified customer
03/01/2011
we were supposed to be therenfor a week but they overbooked our flight so we were only there for the day they charged us for the day and picked us up and got our car back promptly thanks for everything ww would use you again
parking at avistar
verified customer
02/28/2011
When we parked the car going to the airport things went very smoothly. This is the second time I have used Avistar and both times the same thing happened when we were coming home. We called after we got our luggage(as directed) and were told to goto pickup B. On Saturday we waited 20 minutes for a bus to come and pick us up. When we used Avistar last year we waited for 15 minutes for a bus. Unfortunately after traveling all day those were extra minutes we didn't need to waste waiting for a bus. The next time we travel we will be trying a differnet parking service to see how they measure up. Thank you
I was very satisfied with parking there
verified customer
02/24/2011
would park there again
a very dependable company
verified customer
02/23/2011
We had no problem with AviStar at JFK,the shuttle driver was helpful,we were picked up timely.The reason that I gave 4 stars is,that the buses are old,they need update.
AviStar JFK New York
verified customer
02/23/2011
Over the last 10 years or so we've used your services close to 10 times. We do appreciate the quickness at which your system operates. We waste no time upon arrival prior to our flight and upon our return. We are very satisfied with your service...in truth, it seems to be even getting better. Thanks.
Best parking EVERY
verified customer
02/22/2011
AviStar's service was amazing. I was traveling with my husband, 4-year-old and my 5-month-old. Quick, efficient and extremely professional. The shuttle dropped us off and the driver was a big help with our luggage. The pick-up was equally as smooth....we had to only wait for 5 minutes before the shuttle came. This is definitely a family-friendly long term parking (I would also use it for short trips too).
Great service
verified customer
02/20/2011
I appreciate your attentive and prompt service. I recommend it !
Excellent Service
verified customer
02/20/2011
Excellent service which is why I keep coming back, thanks!
5 day stay week of 1/31/11
verified customer
02/13/2011
Staff was very professional and helpful. Transfer to JFK and pick up from airport was very quick. I have one suggestion to clarify direction. With the current address, Google map directs to Jfk long term parking. I will use this Avistar parking again.
Parking
verified customer
02/11/2011
Your service was very professional. The shuttle was at the terminal upon our arrival and our vehicle was delivered promptly. We have used the service before and will continue to do so.
Good Service
verified customer
02/10/2011
Check in was a breezy, we were on on way in less then 5 minutes. Rates were good as well as the pickup.
Excellent Service
verified customer
02/10/2011
These ladies and gentlemen always do a good job. Car is always waiting. Pick-up at the terminal is quite prompt.
I am sorry but I do not know what information you want here.
verified customer
02/09/2011
Every thing went smoothly comming and returning. In the past there were problems, this time there were no problems.
parking
verified customer
02/09/2011
Inconvenient to not have the toll free #. Delay in retrieving vehicle as parking ticket had wrong model car.
Great Service
verified customer
02/01/2011
Great service all around.
good
verified customer
02/01/2011
everything good
My Experience with Avistar
verified customer
01/30/2011
I was picked up at the airport upon arrival very promptly (approximately 5 minutes). This was important because of the weather conditions. Previously the car was ready when I arrived at your facility; this time it was not. I think this may have been due to the weather. The employee cleaned the snow and ice off the car as best as he could. I was offered the AAA discount to which I was entitled without my having to ask. Overall, I was very satisfied with my experience. As a person who is not too computer savey, I found your reservations website to be very computer friendly.
Deborah Pariser
verified customer
01/26/2011
there was a warm van to get into and the driver took our luggage out of the car and we were off. Had to wait about 10 min for pick up at terminal coming home. Drivers all very nice. It had snowed while we were away and car was cleaned off. Upon request, the car was started for us to warm up.
Very simple
verified customer
01/23/2011
Easily made a reservation online then shuttled to my terminal. I waited a very short time when I arrived back in NY and driven to the lot, where my car was waiting. Very simple process and I will use AviStar again. Thanks.
Very Imoressed
registered customer
01/20/2011
When I picked up my car if was just after a blizzard. The car was cleaned off, warmed up and ready to go. The shuttle was very timely and the service was terrific. Thanks.
great
verified customer
01/20/2011
perfect
excellent
verified customer
01/17/2011
excellent
5 stars
verified customer
12/17/2010
We've used Avistar many times and have always been satisfied with services. What was really great with our last pick up, we waited about 5 minutes to be picked up out of the Jet Blue terminal which was terrific. The drivers always friendly and helpful.
Very Good
registered customer
12/16/2010
Very good service, fast shuttle, very reliable.
parking
verified customer
12/14/2010
Excellent service
avistar
verified customer
12/10/2010
Everything OK!
Great staff
verified customer
12/09/2010
I had everything stolen out of my baggage between LAX and JFK. All of my work gear. The staff at the lot were very comforting and for that I am grateful. However, I was supposed to pay 18.95 and was charged 19.95 per day. Otherwise I recommend this lot.
Not bad
verified customer
12/08/2010
Although when i arrived i wasnt too pleased. There were 5 or 6 cars arriving at the same time and only one attendet. I had to go inside and complain and then it seemed like a manager came out to help. Coming back was very nice, the bus was waiting when i arrived and my car was warm and ready for me at eh parking lot. I would try it again.
great experience
verified customer
12/03/2010
The service was terrific ! I will use AviStar every time I travel in the future. Not only was the service good, but every employee I dealt with was pleasant, informative, and professional. Great experience.
Could be better
verified customer
12/02/2010
The past two times I've used this Avistar, they switched my automatic lights off and did not turn them back on, or make me aware that they changed my settings. That is dangerous. I appreciate that they probably turn lights off in all cars regardless of settings, and don't want to risk batteries running out, but they should then make us aware that lights will be off when we get back. The lot is pretty well lit where we wait for our car to be driven back to us, and after a long flight its easy not to realize the headlights are off until I'm on the road. That is dangerous. They also haven't had my car ready when I get back, even though I've had to call them to pick me up. They should.
Efficiency
verified customer
12/01/2010
The check-in and check-out procedures are great with minimum waiting time at check-out and no waiting at check-in. The pick-up and drop-off at the airport process are equally efficient with minimum waiting time at pick-up.
from CT
verified customer
11/22/2010
Quick on and off highway. Quick in and out on arrival to the place. Got to airport with no problems. Would definitely do it again rather than battle the traffic at airport.
using avistar
verified customer
11/11/2010
I usually stay with your Newark facility, I had a Ny flight this time. Never had a problem, the staff was quick and efficient to get me checked in and on my way. I continue to find the whole process smooth and hassle free. The same with pick up when I came home. I did have a problem finding your NY location even with my garmin nav. unit. I would work out the gps routing. I had to call for directions and the woman who answered the phone did not have any idea that I was 1 block away when I descibed my location and gave me a 20 minute reroute to get there. But all staff were polite and wonderful.
Better, faster pick-up service
verified customer
11/10/2010
overall, I was very happy witht eh experience. From the firnt desk to the men who dropped us off and picked us up. My only complaint is the time it took to pick us up once we got in, 40 minutes. that is ridiculous.
No complaints!
verified customer
11/09/2010
I have parked there a few times and this was a long trip to China. It was quick both ways and I got out and came back without any delay.
Great Job
verified customer
11/08/2010
Wow,was that easy. Took no time to be dropped at airport prior to departure and was picked up right away upon arrival. Would use again and highly recommend.
?
verified customer
11/07/2010
Good performance, professional service,I would like to see a slightly lower daily rate and easy access online discount coupons.
A Little Bit of Luck
verified customer
11/04/2010
A friend recommended AviStar to me as a good alternative to on-site parking at JFK. From start to finish, from making the reservation through to an on-time pick-up at JFK, everything ran smoothly and with care for the consumer. Thank you, AviStar, and thanks to the excellent staff who made the expe