The Parking Spot (Formerly FastTrack) VALET

0.4 Miles from PHL airport
Outdoor: Valet
 (271 Reviews)
7 Mins Avg Shuttle Wait
$8.55
Daily Rate
Price Breakdown
Outdoor Valet X 1
Service Fee
Estimate Tax & Fee
$8.55
$3.00
$3.55
Total
Deposit Due
Pay at Lot
$15.10
$4.28
$10.82
Description

For speed, security and friendly service, park with The Parking Spot (Formerly FastTrack North). Choose from covered or uncovered parking. Our attentive valet service gets you to the terminal in mere minutes.

  • No rain or snow! Canopied arrival and departure in our valet lot; your car will be warmed up and ready to go when you return.
  • Express valet, express exit for faster checkouts available at valet lots.
  • Park in a safe, secure, well-lit lot with attendant on duty 24/7, 365 days a year!
Photo
FAQ

Driving Directions:

From the NJ Turnpike (northern NJ):

Take the NJ Turnpike South to Exit 4. After the toll plaza, bear right onto Route 73 North for several hundred yards following signs onto I-295 South. Take I-295 South to I-76 West over Walt Whitman Bridge to Philadelphia. After the bridge toll plaza, follow signs to I-95 South. Follow I-95 South to exit 14 (Bartram / Essington Ave). Proceed to 2nd light (Essington Ave). Make a right on Essington Avenue. The Parking Spot (Formerly FastTrack North) Valet entrance is 200 yards on the right.

From the NJ Turnpike (southern NJ):
Take the NJ TPKE South to Exit 3 (I-76 / Walt Whitman Bridge). Take I-76 West over Walt Whitman Bridge to Philadelphia. After the bridge toll plaza follow signs to I-95 South. Follow I-95 South to exit 14 (Bartram / Essington Ave). Proceed to 2nd light (Essington Ave). Make a right on Essington Avenue. The Parking Spot (Formerly FastTrack North) Valet entrance is 200 yards on right.

From the Blue Route:
Take Route 476 South to Route 95 North. Follow Route 95 North to Exit 13 (Central Philadelphia, Island Ave). Stay to the right once on the exit and follow the curve, making a right onto Island Ave. Go right on Bartram Ave. then left on Essington Avenue. The Parking Spot (Formerly FastTrack North) Valet entrance is 200 yards on the right.

From Center City Philadelphia:
Take I-95 South to exit 14 (Bartram Avenue / Essington Avenue). Straight at bottom of ramp to 2nd traffic light (Essington Ave). Turn right onto Essington Avenue. The Parking Spot (Formerly FastTrack North) Valet entrance is 200 yards on the right.

From Delaware:
Follow Route 95 North to Exit 13 (Central Philadelphia / Island Ave). Stay to the right once on the exit and follow the curve, making a right onto Island Ave. Go right on Bartram Avenue, then left on Essington Avenue. The Parking Spot (Formerly FastTrack North) Valet entrance is 200 yards on the right.

Cashier code: AAP1309

Restrictions apply: Can not be combined with any other offers.  Points will only be earned for the amount paid at the lot.

Customer Reviews (271 reviews)
good.and bad
verified customer
08/26/2014
I didn't utilize the shuttle service upon my return from my trip. U did utilize it on departure and the service was great as usual. I reserved valet but ended up parking my vehicle myself. The one issue I did have upon my return was that they were not able to apply the 17.96 that I put down as a deposit on be to my overall balance. I was forced to pay the entire balance. If you are able to assist me with this it would be appreciated. Thank you.
Excellent all around!
verified customer
08/14/2014
This was my best airport parking experience ever! Quick and friendly service both dropping off And picking up, quick shuttle service, clean, Bright facility, great prices and specials on-line!
Convenient & Reliable
verified customer
07/18/2014
Thanks for excellent service. Used valet and positive rating centers on convenience and reliability. Upon arriving , I'm checked in, luggage remove from my car. Most often, a van is waiting and luggage is moved directly to the van which immediately travels to the airport. Recent visit a van arrived in 10 minutes. No problem. Return ---While my plane was cancelled in Chicago, my late arrival was not a problem. I called and a van arrived at the airport to pick me up in about 15 minutes. My car was waiting. Just pay and go.
The Parking Spot
verified customer
07/17/2014
I really liked being picked up and dropped off at my vehicle. The wait time was minimal.Friendly drivers.I would use service again.
5 stars
verified customer
07/14/2014
very satisfied will use it again in the future
Will use again!
verified customer
05/11/2014
Thank you this service was a blessing! My parents were happy and that was the purpose of the entire trip!
service was great
verified customer
05/11/2014
Time was great in and back form airport. Staff was very nice and our car was waiting in valet when we got back form the airport. Been here about 4 times and great service every time. One time they lost our keys, took us home to get the second set and didn't charge us.Hey things happen, we eventually got them back when they found them a couple of weeks later. I will use them every time.
Great Experience!
verified customer
04/29/2014
This was my first visit to the Parking Spot since it changed from FastTrack. I really like the new check-out booths versus the lobby check-out. The attendants were very pleasant and friendly. My car was brought out immediately upon my arrival and I really liked the bottled water that was given to us at check-out. Great touch!
The Parking Spot
verified customer
04/22/2014
Excellent will always use this parking location for phily airport.
Parking spot - Philadelphia airport
verified customer
04/20/2014
Excellent service both going to the airport and coming from the airport.
Recent trip to Florida
verified customer
04/01/2014
We parked our vehicle at The Parking Spot last week. We used the valet service. The staff was courteous, we were shuttled to the airport within about five minutes after arriving.When we returned to the Philadelphia airport and got our luggage, I called for the shuttle. When I looked outside, there was a shuttle waiting and we got right in. We found our Jeep in perfect condition and were on our way minutes after getting out of the shuttle. It was overall a pleasant experience and we will use this service again.
Loved the Valet Service!!
verified customer
03/20/2014
We LOVED the valet service. Our return flight was delayed and we landed at 2AM. The shuttle was waiting at the airport for us. Also, it had snowed while we were away and it was very very cold when we got to The Parking Spot. Our car was cleared of snow, warm and waiting in the covered garage. The attendants could not have been nicer. We highly recommend The Parking Spot!
Perfect service
verified customer
02/21/2014
We use the Parking Spot everytime we fly from Phila Int'l airport and have never had a problem with them. This most recent time was no exception. Even with the bad snow the day before we left, we pulled right in to the lot and were attended to by courteous friendly employees. When we arrived back after our trip, we received the same treatment. Quick pick up from the terminal and our car was ready for us as promised!! I would, and do recommend The Parking Spot and will not hesitate to use them again.
mike's review
verified customer
01/29/2014
first time my wife and I used this service at Philadelphia's airport. Valet parking was very convenient especially since we came back to a snow storm.
Awesome Airport Parking
verified customer
01/28/2014
Our first experience with The Parking Spot was wonderful. The staff is very friendly and helpful. We arrived early in the morning and the van was warm and ready for us to board. The staff transferred our luggage to the van and we just had to get on the van. Quick trip to the airport, they carried our bags to check in a wonderful way to start our vacation. On the return we called to let them know we had arrived and the van was ready within 2 minutes of getting our bags they loaded our luggage and a quick trip back to our car where is was warm and running and waiting for us, 3 staff members loaded our bags into the car and we were on our way. I would HIGHLY RECOMMEND "The Parking Spot". You couldn't ask for better service or staff. Water bottles ready for the trip home. Love this Parking area!!!!!!!
Satisfied
verified customer
01/17/2014
I've used this lot for years and have always been satisfied with the service. I did find it a little hard to understand where I should go when entering. The signs say both valet and self park so I had to back up and re-enter. I made a reservation online, but felt that the staff didn't really need the paperwork at drop off only when I left. May be add a sign for online reservations so that people are recognized for making the reservation and receive prompt service. Other than being a little confused, I was very satisfied. The shuttle drives were courteous as well as the check out booth attendant.
verified customer
01/03/2014
Very courteous staff upon arrival and departure.
Review
verified customer
12/31/2013
I couldn't have been happier with your service! I felt comfortable leaving my car. When I returned my car was warmed up and waiting. Your employees were very nice and made the trip easy. I will use your service next time I travel. Thank you
Very Good
verified customer
12/31/2013
Customer service was pleasant and timely.
Outstanding service and value.
verified customer
12/23/2013
Hi Guys and Gals - What a wonderful job you do. I wish you ran the airlines - they could learn something about customer service from you. From drop off to pick up everything was fast, courteous and thoughtful. Your vans and valet parking area are clean and well maintained and I wouldn't park anywhere else. Thanks again for your wonderful service over the years.
Excellent Service
verified customer
12/15/2013
Shuttle drivers are always helpful and courteous.
verified customer
12/09/2013
Excellent Service as usual
Could have been faster
verified customer
12/05/2013
I waited a little longer than I expected. Two trucks arrived almost at the same time. It's a good thing because with the amount of time that passed, there were more passengers than one truck could have carried. Also, the second truck did not pull up to the zone 3 sign and I had to walk my disabled wife to the truck to ensure we got on the second truck.
Happy customer
verified customer
12/02/2013
I was very pleased with the staff and service provided by The Parking Spot. Good value for the money.
verified customer
11/29/2013
Will be parking here for all trips out of Philly
wonderful!
verified customer
11/21/2013
This was very easy and very reasonable.
Valet all the way!
verified customer
11/20/2013
Great service and nice staff. The valet parking is worth every penny. All you need now is to offer car washing and detailing.
Very pleased
verified customer
11/16/2013
Service was excellent. The staff was courteous and helpful. I do not travel often, but would definitely use The Parking Spot in the future.
Excellent service
verified customer
11/12/2013
Was this first time I used a service like this it was excellent and service was very orignized. Staff was very helpful and personable. Will use this service in the future and recommend to other people. Thanks for a great experience!
Third time this year, I love it.
verified customer
11/03/2013
Drop off your car and the shuttle is waiting. When you pick up your luggage, you call and they fetch your car. The shuttle is usually there with in a few minutes. Your car is ready when you arrive.
so easy
verified customer
10/29/2013
Everything was well organized. Staff was courteous & very accommodating. Would highly recommend & definitely use this service again.
1st Time - Not going to be the last
verified customer
10/28/2013
The easiest airport parking I have dealt with in a long time. It was a good price for what you are given and they even give you a complimentary bottle of water when you leave! The shuttle was not the fastest thing but what shuttles are? I will definitely be recommending this service to others and will be coming back whenever I fly out of Philly.
BEST IN TOWN
verified customer
10/27/2013
we have used this car park for years and love the new and improved lot. Especially the under cover area where our car was valet parked. The staff are just so courteous and eager to help with everything. Recommend everyone use this facility. HAPPY HALLOWEEN everyone.
Retired
verified customer
10/23/2013
The quality of service was excellent . Delivery t and pick up from the airport was prompt and courteous. The free copy of USA today and the bottled water was a pleasant surprise!
Review/The PArking Spot
verified customer
10/23/2013
The staff was pleasant and very helpful. Shuttle service timely. I would recommend The Parking Spot to family and friends.
verified customer
10/21/2013
Great experience. From beginning to end seamless. Thanks!
The "New" and "Improved" Parking
verified customer
10/06/2013
Was surprised at the new surroundings - everything was very efficient. Staff were courteous and helpful especially when I misplaced my parking ticket and rewards card. Am going to make a new reservation for our next trip in a couple of weeks.
Shuttle Delay
verified customer
09/27/2013
Very timely shuttle from The Parking Spot to the airport terminal, but on my return, the first shuttle that stopped was full and could not take more passengers, so we had to wait for a 2nd shuttle, which added more time beyond what I have normally experienced with this vendor. Other than that, everything else was quite favorable.
verified customer
09/23/2013
Your cashier was so so friendly. I was not able to use my $3 coupon for reserving parking spot otherwise I would have given u 5 stars.
verified customer
09/23/2013
I would give you a 5 star but was unable to use my $3 coupon
great servicew
verified customer
09/19/2013
the car was ready very soon after I got back to the lot....my only question was whether I paid the price I was quoted...with taxes added on and fees as well...what else is new
verified customer
09/17/2013
Excellent
Excellent experience!!
verified customer
09/16/2013
We have been using The Parking Spot (formerly FastTrack valet) for the past three years for our twice yearly trips to the Southwest and I am so glad they exist, as their service is totally efficient and reliable and affordable! The people that work there are warm,friendly,polite and extremely helpful. What a difference from airport parking! The check in/out process was simple and fast and my car was in the same spot and condition I left it in. All is excellent here!
Excellent Service
verified customer
09/16/2013
Pleasantly surprised with the wonderful, fast service of "The Parking Spot." Would use again and would definently recommend.The USA newspaper was a nice touch.
Denver Trip
verified customer
09/13/2013
I waited 5 to 10 minutes to be taken to the airport. I had time so it was not a major deal but the service going to the airport has been quicker. The staff and all the drivers were friendly and courteous. Check in and check out was fine. The seat was not in the same position as I left the car and the inside roof cover had been closed which I never do as I like more light inside the car.
great facility
verified customer
09/08/2013
Exceeded expectations. Will be traveling again next month and will absolutely use you again.
Excellent
verified customer
09/07/2013
Excellent!!
easy way to park and travel
verified customer
09/05/2013
Cheaper than booking directly through the parking spot.this place makes it a breeze to park.I always valet.you pull into a covered area someone immediately takes your bags right to the shuttle where they are loaded onto the vehicle and off at airport without you having to touch them until you are at the airport
satisified
verified customer
09/04/2013
I used valet parking. We had to wait for alittle while while we watched parking lot self park go before us...The attendands we very nice and helpful Bottle water was a nice touch. We will use you again but the shuttle service could be a little faster...
you people are great.
verified customer
08/30/2013
I would definitely use you guys every time I go to the airport.
This is a GREAT parkiing service for people who go away for days
verified customer
08/26/2013
GREAT
Could be better
verified customer
08/22/2013
We had to go across the airport bridge to get to arrivals to come home. You really should include F1 baggage area in your pick up. It was hot and humid and the walk was further than I expected. Other than that they had my air on and car waiting when we arrived at your offices.. Coupon came in handy too...
Parking
verified customer
08/20/2013
A great place to park. I pick up my car and easily drive back to the airport to get my husband and the bags.
verified customer
08/06/2013
despite having called in advance, my car was not ready when I arrived. No other cars there either.
GREAT SERVICE
verified customer
07/29/2013
I always receive the best service from the Parking Spot.... Would not think of parking anywhere else
Would park there again
verified customer
07/29/2013
Service was excellent,very courteous
Great service.
verified customer
07/27/2013
Fantastic experience. Everyone was very friendly and helpful. The valets were professional and the place was spotless. I will use The Parking Spot EVERY time I travel.
PARKING SPOT ON, even with the challenge of a Power Outage
verified customer
07/22/2013
When we dropped off our car on a rainy Friday evening, it was several minutes before we even realized that the Parking Spot was operating ON NO POWER! The area had a power outage but the team kept things rolling. Yes, we had to wait about 10 minutes - heck, it probably was a bit longer. But that was due more to the outage of traffic lights and backups as a result of the outage. All in all, the staff still excelled under compromised, uncontrollable environmental elements. And when we returned more than a week later, we waited maybe two minutes for an airport terminal shuttle and we out of the checkout gate in less than ten minutes once we returned to the valet location. This was our first experience - and even if the amiable exit attendant had not surprised us with water bottles and signing us up for the frequent customer card (both of which, she did!), I would state that this should not be our last time using the PARKING SPOT.
Excellent service.
verified customer
07/19/2013
Will definitely use again.
Automobile dead battery
verified customer
07/19/2013
Al personnel I encountered were professional in every respect. Upon arrival when the associate went to retrieve my car it would not start.Dead battery on a car that has been in service less than 36 months? The associate immediately obtained a service vehicle and with the assistance of a fellow associate jump started my car. When I arrived at the check out gate the associated gave me a generous discount on my bill for the inconvenience of the dead battery. Upon my return home I had the charging system and the battery checked at my garage and both are ok. Just curious, why my battery went dead at your facility?
Return Pick Up
verified customer
07/17/2013
I waited over 35 minutes at Zone 3 while watching 4 shuttles pass me bye. I stopped the last 2 of the 4 and they kept on saying there is one right behind. 35 minutes is a long time when you advertise a shuttle comes by every 10 minutes. I called ahead with the parking valet number and when I got there the car was still sitting in the lot not ready as promised.
Ideal parking situation
verified customer
07/13/2013
I never had to wait more than 2 minutes for a lift to and from my gate. Very nice people, and very efficiently run. GREAT value!
Fast Track Parking
verified customer
07/08/2013
Staff was very professional. I always park here.
Exceptional Experience
verified customer
07/08/2013
I had never tried an extended stay parking before. Not only was i pleasantly surprised about the whole process. The staff were extremely friendly and helpful.The price was great. When i finally came back to pick up my car the gentleman asked if i had any coupons ? I said no and he gave me a bottled water to cool me down on the hot summer night.I will absolutely recommend your company to anyone who plans on taking a plane. Thank you for making my return back to philly wonderful
No wait, no problems
verified customer
07/07/2013
Pulled into garage bay,the employees transferd all luggage,got on shuttle dropped off at airporess than 15 minutes. The return trip was the same as above.friendlyand helpful and thank you for the bottles of water
??
verified customer
07/04/2013
Would have given 5 stars but took 15 min.to get out of lot
great service
verified customer
07/04/2013
Easy to get to your car and drivers where great
recenttrip
verified customer
07/02/2013
OurExperience Was Great. Even Gave Us Water For our Family . Everyone Was Very Friendly.
To and From Airport
verified customer
06/27/2013
After parking our own car - the shuttle was practically behind us as we were getting out of our car. When we exited the airport after claiming out luggage, we watched The Parking Spot Shuttle drive past us. Waited 15-20 minutes for another shuttle to arrive and it was standing room only. Either 2 shuttles need to sent every 10 minutes or send 1 shuttle every 5-10. Other than the wait (which still wasn't bad) there isn't any complaints. Your drivers were very courteous. Checking out was easy, and the cold bottles of water was very appreciated.
My rating
verified customer
06/27/2013
Perfect experience, will highly recommend.
Survey Service
verified customer
06/25/2013
Great!!!
Review
verified customer
06/23/2013
Overall good and courteous service
Check out
verified customer
06/21/2013
Everything was excellent except for the payment on departure. I was told I owed $80 when the email deal called for a$60 payment. Fortunately I had the paperwork to show the lady. No problem she said and took the paperwork and I paid the agreed upon amount. Any chance of tying the pricing deal into the customer record so this doesn't happen?
Best parking experience in a while
verified customer
06/20/2013
Shuttle was waiting when we arrived. Bags were taken from me and put in bus. Shuttle came along about 3 or 4 minutes after we got to the pick up area. Again, bags were taken from me put in bus and then in car. Car was waiting in garage for me, and thats good because it was raining. No waite getting out and price was what was stated when I made the reservation. All the people I dealt with were pleasant. I will use this parking every time I fly out of Philly. I also liked how they check your car for damage when you drop it off. So there is no question of something happens to it while in their care.
The Parking Spot is Spot on!
verified customer
06/14/2013
We are repeat customers and have always had the best service possible. The shuttle both to and from the airport is with little to no wait time. The staff are extremely helpful, bathroom clean and very prompt at getting our car upon return. The checkout process was quick and easy. We will use "The Parking Spot" always when we fly out of PHL airport. No need to search any further for off-site airport parking, we highly recommend them.
good service
verified customer
06/13/2013
I would use the service again. Good experience.
Not bad
verified customer
06/10/2013
Was as advertised and expected. Immediate turn around upon departure and about 15 minutes to get picked up upon return. Valet definitely worth the extra surcharge.
Carol and Owens experience at the Parking Spot
verified customer
06/09/2013
We were extremely pleased with the service at the Parking Spot. We got picked up quickly and found our car immediately. Going through the pay booth was a most pleasant experience when the woman gave us 2 bottles of water for our trip home. This was a wonderful surprise and much appreciated. It's the little things that make it special.We will use this lot again gladly.
Great Service
verified customer
06/03/2013
I really enjoyed using your service. Everyone was courteous. I signed up for your frequent user card and will use you every time I fly from Philly. Thanks.
Easiest part of trip
verified customer
06/02/2013
When I arrived to drop off my car at 5 A.M. there was a person in the booth to help. Drove my car to an open parking spot and a bus showed up immediately with a driver who came right over and helped with the bags. Picked up two more sets of people in the lot and drove to the terminal at which time the driver helped with the bags. Upon arrival back home at 10:45 P.M. I walked out of the baggage check area just as a bus pulled up. Again the driver got out of the bus and helped with the bag. He drove directly to the lot dropped us off in front of our car and helped with the bags. Upon checkout a woman quickly checked us out, offered us bottles of cold water and we drove off. We don't travel that much but when we do we like to take our car to the airport. We will definitely use and recommend this place again. Thanks Howard
My experience
verified customer
06/01/2013
As we arrived at the lot, the shuttle was there waiting for us to unload. As we proceeded to the airport, the shuttle overheated and had to let us off. But we was only a few yards from our terminal. The driver was excellent on explaining the situation. When we returned from our vacation a few days later, we called for the shuttle and was told it will be there in minutes. And it was. It was a small problem at the gate, but the attendant and co workers handled the problem. My overall experience was great. I will be using The Parking Spot in the future....
GREAT....
verified customer
05/29/2013
We didn't have to wait...just find the van. Everything about the parking was great. We misplaced our ticket and even though we didn't have it everyone-driver and attendants at the lot were very helpful. The cashier was friendly and efficient. All in all a very pleasant experience. Thank you all.
Best parking experience ever. Thanks for the water!
verified customer
05/29/2013
Great Parking, Great Service, Courteous Employees.
geart staff
verified customer
05/28/2013
There staff is the best. I will always use the parking stop from now on. They are the best
Philly Airport
verified customer
05/28/2013
The Parking Spot is the most efficient and easy parking I have ever used. It convenient, friendly, and comfortable. It keeps you out of the elements.
excellent service
verified customer
05/14/2013
I have used this site many times before it became The Parking Spot. When we arrived we were amazed at the many new improvements. Fantastic. In and out in no time at all. Same with returning from vacation. We are still talking about the experience using The Parking Spot. You did wonders with this site. Congratulations to your company and staffers. This is truly an EXPRESS service. Quality & timeliness of shuttle bus? Was the staff courteous? Was the lot clean, well lit and secure? How was the check in/out process? Was your car the way you left it? Regarding the 5 questions above, We give each an EXCELLENT rating. Keep up the great work!!
Driver was very nice and friendly
verified customer
05/12/2013
We were happy with service. Thought we waited a little longer for them to pic us up. It seemed that every other parking company got there first, but the driver was very friendly and courteous, makes you forget about the wait.
review
verified customer
05/02/2013
Good service. Will use again.
April 2013
verified customer
05/01/2013
All was exceptional, however on exiting signed up for the SpotClub and was told be cashier that recent parking would be credited to club and at time of registering it was not reflected on the account.
Convenience at a good price
verified customer
04/30/2013
My husband and I left our car there while we were on a cruise. The shuttle was convenient, on time, a short drive to the airport with friendly and polite drivers and at a price that beats airport parking. When we returned to Philadelphia the return shuttle was already at the airport so we had no wait time at all. We used the valet service, and after a harrowing day that started at 6 AM in Californis, through a one-stop plane trip involving a 20 minute walk while carrying "stuff" in Phoenix, we landed at 10:30 PM. Needless to say I was in no mood to schlep our bags another step, and the valet service was worth every penny.
Pleasant experience
verified customer
04/29/2013
Arrival and departure service was avery pleasant experience. The valet service prompt and very cordial . All in all I would use your service again. My thanks to all your people's efforts.
Great service
verified customer
04/25/2013
We were impressed with how clean and safe the lot was. The people were friendly and fast !
Awesome service
verified customer
04/25/2013
I was so pleased with the service the Parking Spot provided. Everyone was friendly and attentive. The daily rate is very reasonable. I will definitely use them again and recommend them to everyone.
Self Parking
verified customer
04/25/2013
being our first time parking at your facility we were impressed with not only the staff but the newspaper when we arrived and the bottled water upon our return. Our shuttle driver brought us to our car, wished us a great day. the area looked secure and clean. Class operation. we will not hesitate to use your organization again. Great job!
Perfect
verified customer
04/21/2013
I'll be using Parking Spot from now on. The convenience of the valet and shuttle made my trip so much nicer to come home from.
Our Parking Experience.
verified customer
04/20/2013
We were very pleased with your drivers and prompt pick drop off and pick up. I would use this service again and would most certainly would recommend it to a friend. Thank You. The Jewell family.
recommend
verified customer
04/18/2013
I would recommend this parking to anyone.
Easy and Friendly
registered customer
04/18/2013
Convenient location, attentive staff. The cashier was upbeat, polite, and gave me a bottle of water. Shuttle took a few minutes longer to arrive than I expected, but not bad at all. I will definitely park here from now on.
Great service and close to airport
verified customer
04/17/2013
The valet service really makes dropping off the car an easy process. The van drivers are very courteous and helpful. Overall, would recommend if traveling from Phillly airport. Using About Airport Parking is okay, however, if you forget to print out the voucher the parking lot may or may not honor the prepayment and pricing. This service should make it automated as the airlines have with boarding passes.
verified customer
03/25/2013
The drop off went smoothly. Very pleasant staff. But upon arrival back from my trip, we had a problem with the check out process. I booked online and had a quote of $86 for the eight days. Paid my $11 deposit but when checking out the staff member told me that my balance was not $76 but $100+. Apparently I needed a code??? I had the email printed but no coupon code printed out. I had the email pulled up on my phone but the Girl refused to honor the price unless it was printed on my papers even though there was a code listed on the email in my phone, I had to wait for the manager to call back (over 10 mins.). Then had to send him the email and wait for him to call back to confirm receipt. Clearly there is some miscommunications and their customer service at check out needs to be improved.
Mrs.
verified customer
12/03/2012
The "new and improved" Parking Spot is wonderful! We make a reservation for valet, show up the day of, pull in..and they take care of the rest. It's a very efficient way of parking. Coupons are available, too, which makes it economical, too. Whenwe were pulling out to pay, we were welcomed back and given bottles of water...wonderful experience...thanks for making it so easy!
Thanksgiving weekend
verified customer
12/02/2012
Service was efficient, friendly and very convenient and the price of valet more than reasonable.
The Parking Spot Philadelphia
verified customer
11/29/2012
My parking experience was excellent...no time waiting when I checked in or out. I use this parking spot everytime I travel, the parking attendants are very polite and they care about the client forgetting any items in the car before leaving for the airport.
great service
verified customer
11/29/2012
Everyone was pleasant, helpful and professional. Will recommend to our family and friends. thanks
Excellent experience
verified customer
11/29/2012
No waiting time for the shuttle, driver very helpful and courteous
Thanksgiving weekend
verified customer
11/28/2012
It was a very busy weekend. Overall they were courteous and polite, although a little overwhelmed with the traffic. I will use them again.
Post Thanksgiving visit
verified customer
11/27/2012
The initial drop-off segment was simple and efficient. Upon return, the Valet car pick-up was less so. Retrieving the car took some time, though others had valet-parked cars that were waiting for their owners. The line to pay upon leaving the lot was not long, but it took about 15 minutes to get through it.
Julio & Ivonne /diaz
verified customer
10/16/2012
We feel that the service provided to us by your company was outstanding!
Major Improvement
verified customer
10/13/2012
The Parking Spot has improved significantly since my last visit. Total experience was excellent. Great to have the indoor facility for bus transport to the airport and back along with receipt of my vehicle. I will always use the Parking Spot for my airport parking needs.
Great service
verified customer
10/11/2012
I have used this company twice. Each time the service was great.
Nice Service
verified customer
10/08/2012
I was very happy with your service.
Parking Spot Experience
verified customer
10/01/2012
It was a great experience! Very friendly and quick service both to and from the airport. I arrived very late at night, but there was someone there to get my car and help with my baggage. I was very pleased and plan on using Parking Spot again in the future.
Great place to park!
verified customer
09/26/2012
The employees at The Parking Spot in Philadelphia are all so very nice and friendly. The shuttle bus is always clean. The drivers are very professional. They put your bag(s) on the bus and then get it(them) off for you. They deliver you to your terminal in an efficient manner. You get picked up in a timely manner when you return. Checking out is not a problem, it goes very quickly. My car has always been taken care of very well while it's been parked there, and it is always ready to go when I get back. We have parked at this location for the past few years and have always been pleased.
Not happy when paying
verified customer
09/26/2012
It took over 15 minutes to figure out what the charge was going to be. I had a coupon that no one could figure out. Manager was called and he could not figure out the charge. Was very unhappy sitting in my car while the manager was trying to figure the parking charge. All in all it was not a plesant time.
Excellent, Couteous and efficient service
verified customer
09/19/2012
Overall a very Nice experience.They have a permanent customer.
Overall Service....
verified customer
09/17/2012
Excellent & Courteous service.
September trip
verified customer
09/17/2012
new facility layout is very nice. Will use with all lfights out of PHL.
The Parking Spot
verified customer
09/17/2012
The valet parking I thought was excellent, and the process was smooth. Staff was very couteous, and very helpful. Shuttle bus was pretty timely, and the staff assisted me in such a way that I did not have to lift my bags on or off the shuttle--or in/out of my vehicle. The check in/out process was smooth, and it was explained to me how the process worked, as this was my first time using the lot. My vehicle was in the same state that I left it. I would use your services again, when I have need of it. Staff is to be commended.
Parking experience Sept 9,2012.
verified customer
09/15/2012
The experience at The Parking Spot was pleasant. The trips to and from the airport were prompt. And the car was ready on arrival.
Best Shuttle Service at Philadelphia International Airport locat
verified customer
09/11/2012
The valet service is highly recommended because I was protected from the severe weather (rain) upon my return from a long trip. The service personnel were professional and friendly and helpful. The price is reasonable and I did not have to wait for service upon my arrival. Checkout was easy. All I had to do was call the ticket number on my card upon returning to PHL that evening and the shuttle was there within 5 minutes. Everything was fine and I will certainly recommend The Parking Spot to all of my family, friends and business acquaintances.
Parking Spot Philadelphia
verified customer
09/10/2012
Excellent no waiting to go to the airport or on our return. Everyone was exceptionally courteous. Will and have recommended the Parking spot to others
Will definitely park here again
verified customer
09/06/2012
I have never used The Parking Spot before this date. I used the Valet service and I was surprised at how courteous and friendly the staff were from the time I entered the parking facility. They removed my bags for me and were overall very nice. I only waited about five minutes for the shuttle to take me to the airport which is nothing. The shuttle drivers were also very nice and had a sense of humor. Upon my return, I waited maybe two minutes before I saw the shuttle. The check out process was also very organized, although at this time it was very busy which is no fault of the facility's. I will definitely be parking my car here in the future when I need to use the airport.
evrything ok
verified customer
09/05/2012
good parking place, no issues at all
Very Good Overall
verified customer
09/05/2012
Drop off went very well and shuttle right to the airport. Pick-up took some time, but not bad overall... Our car was ready and waiting upon arrival and personnel where very helpful. Thank you
great service
verified customer
09/01/2012
Great Service, will defin1tly be back.........
Timeliness and check out
verified customer
08/30/2012
Shuttle staff was courteous and helpful (luggage); had to take 3rd shuttle from airport - first 2 were full and folks who arrived at the Zone 3 wait after us were boarded ahead of us. I had to out-muscle two other passengers to get on the third shuttle. Need a better system - driver should have name or check out code # for pick ups - the 'free for all' method does not work well. Check out was lengthy - I had a partially prepaid amount with a guaranteed total amount on a confirmed printout and it took the girl about 10-12 minutes to finally get the bill right. I will have to reconsider for my next flight.
My First Time at the Parking Spot
verified customer
08/28/2012
It was a good experience and everything was handled very well.
very good
verified customer
08/25/2012
very good
5 star treatment from The Parking Spot
verified customer
08/13/2012
This is best parking service I have ever used any where in the area. I will certaily use this service again and do my best to reccommend the Parking Spot to my colleagues. The shuttle was there before I could wink, the personnel was efficient and courteous and the area was extremely clean. they even offer cold water and a news paper. The lady at the check-out alerted me to how I could save on the bill. This is the type of service I can appriciate.
Great
verified customer
08/08/2012
The service at the parking spot was excellent. The service was extremely timely...no lines or waiting for a shuttle. Also the staff was very professional and courteous..I even received a much needed bottle of cold water complimentary of course!
absolutely fantastic !!
verified customer
08/08/2012
I've already recommended you to several co-workers - everything about our experience was fantastic !! Our driver was very pleasant !! The only thing I did not like was when I made the reservation on-line, I was charged $5.00 to confirm. Receipt said to show the cashier to have that amount. Needless to say, she could not be bothered. Not your problem, I'll go back to on-line. Thank you so much - we'll see you again !!
Awesome place
verified customer
08/04/2012
I will recommend this lot to anyone who flies out of Philly. The people here couldn't have been nicer. We never waited more than 5 minutes.
Fast and Easy
verified customer
07/31/2012
This was our first time flying out of Philadelphia and I found the Parking info on the internet and just took a chance and picked it. I was so happy to see how easy it was with the directions I had plus the shuttle was right there as soon as we parked the car. Flying is already stressful enough and the parking at the parking spot made life alot easier for us. I will use this place every time I am flying out of Philadelphia.
Great service
verified customer
07/29/2012
Timely and courteous shuttle service. Slight mix up when checking in since was sent to valet area first when wanted to self-park. However, I used "About Airport Parking" to book the reservation which led to confusion. And this service was more expensive than the coupon discounts. Not good to use the "About Airport Parking" service. Check out attendant was super. She pointed out the cheapest way to pay and gave us both a bottle of really cold water. Will definitely use this parking service again.
VERY SATISFIED WITH SERVICE
verified customer
07/24/2012
This was my first experience with The Parking Spot. The employees were very courteous and professional. The check in/out process was very quick and we were pleasantly surprised to be given bottled water on our way out. We will definitely use your service again in the near future.
fast track the way to go
verified customer
07/16/2012
you couldn't make it any easier. it's as simple as drive through the booth,receive your ticket, pull to the side, someone meets you to take your luggage to the shuttle which is sitting there waiting for you and within minutes you are on your way to the airport. upon return less than 5 minutes after walking outside of the baggage claim area a shuttle pulls up, the driver loads your luggage and you are on your way to fast track. if you pay for valet your car is right inside where the shuttle drops you off.no muss no fuss easy as 1,2,3. thank you!
Good
verified customer
07/14/2012
They did a great job and I would recommended
VALET PARKING
verified customer
07/11/2012
GREAT SERVICE
Mixed service this time
verified customer
07/10/2012
I have parked my car with Fast Track on two separate occasions. First time, it was a 5 star performance - shuttle was right there waiting at the lot & terminal and my car was ready for me when I arrived back at the lot. This time was disappointing - we waited 10-15 minutes for the shuttle in 100 degree heat going to and from the airport. Then, upon my surprise, my car wasn't ready due to a "communication issue" and it took another 10 minutes to get it for us.
Great Experience
verified customer
07/10/2012
We had a great experience with your company. When we dropped off our car, your staff was there immediately to help, we got right on the shuttle and were at the airport within minutes. On our return, the shuttle was waiting, we got on, and were at your lot within 10 minutes. Staff was courteous, and accommodating. Only complaint is it was 98 degrees outside and the air conditioning on the shuttle did not work. We would absolutely use your company again.
service outstanding
verified customer
07/09/2012
Staff very friendly and apologetic for ac in van not working.
fast track valet
verified customer
07/08/2012
The shuttle was available when we arrived. We did have to wait a short time at the airport on the return home, but probably due to traffic. The staff was extremelty helpful and courteous. An overall easy and positive experience.Will definitely recommend and use again.
Fast Track Parking
verified customer
07/02/2012
Excellent service. My car was waiting when I arrived from my trip. PS. would it be possible to get a copy of the e-mail confirmation from my trip that indicated $3.50 would be charged to my card? thanks
Pleased
verified customer
06/28/2012
The Fast Track (Valet) did a great job of meeting my needs.
Loved It
verified customer
06/19/2012
We really liked the experience. It was quick and easy.. We are looking to reuse your services once again.
xczX
verified customer
06/15/2012
i opeted for VALET parketing because it was to be covred parking but when i go there there was no covered parking.
Never again
verified customer
06/13/2012
I actually parked in self park. The trip to the airport was great. HOWEVER, we waited over 30 minutes for a shuttle to pick us up at the terminal. Once the shuttle did come it was full and we had to stand. Several people didn't even make it on the shuttle because no one would give up their seat for an ederly lady to sit. The process of paying was also a nightmare. I sat in a line for nearly 15 minutes before i got to the booth. The girl didn't know how to process my prepaid voucher which took additional time to resolve. Will never park there again!
car owner
verified customer
06/12/2012
We happened to get to the curb as a shuttle was arriving so there was no wait. I did not have time to call-in. The driver phoned in our ticket number and my car was ready for me about 5 minutes later.
Will use fasttrackagain
verified customer
06/05/2012
I will keep using valet fast track on Essington in Phillie again and again. The service is great. The employees are friendly and professional. The shuttle to and from the airport are efficient. The wait time at the airport is almost no wait time at all!
not bad
verified customer
06/01/2012
Service was quick and no hassles! Thanks
Review
verified customer
05/24/2012
Excellent customer service as always. Highly recommend.
I will use this parking lot again....for sure
verified customer
05/15/2012
Shuttle was waiting when I got to the lot. I only waited a minute or two for the return shuttle from the airport back to the lot. Courteous drivers
FastTrack Airport Parking (valet)
verified customer
05/14/2012
Basically it was a good experience, shuttle to airport was immediate, however wait time back to FastTrack was too long. Somewhere around thirty minutes. Economy bus came by four times within the wait period.
Non valet parking
verified customer
05/10/2012
I was very satisfied with my experience with Fast Track Parking. My olny glitch was that the directions brought me to the the valet area. The attendent quickly showed me where to go through the cones to park.
Too long a Wait
verified customer
05/10/2012
A suggested improvement is that when a customer calls that they are waiting for shuttle you should give the customer an estimate of how long it will be. If it is to be 20 min so be it, but knowing will help reduce irritation of waiting and not knowing.
I will use this parking lot again....for sure
verified customer
04/23/2012
I was very impressed with this parking facility. The staff is like a well oiled machine!! Shuttle driver was personable and professional. I will recommend and use this lot the next time I fly out of PHL
Excellent service
verified customer
04/19/2012
This was my first time flying out of Philadelphia and, although I never thought I would have parking as good as I did in Newark (your sister company I discovered), this service was even better. Timely, pleasant, safe and a good value. Great job!
Amazing FastTrack
verified customer
04/12/2012
While I was not eager to fly out of Philadelphia (Jersey girl who is closer to Newark Airport) parking at FastTrack made it so easy. My flight out was EARLY and when I arrived at FastTrack at 6:10 AM everyone was pleasant and fast. When I returned four days later, I waited less than 5 minutes for the shuttle to pick me up and my car was waiting for me right by the first drop off. I highly recommend FastTrack if you are flying out of philadelphia.
Courteous and fast!
verified customer
04/12/2012
We were helped by an attendant immediately upon arrival at the facility. He was very courteous and helpful, and we were on the shuttle bus within a moment. The rides both to and from the airport were very brief, and the driver was friendly and helpful. Our waiting time after our return flight was just a minute or two from the time we called for a pickup. We are very happy with the service provided by FastTrack, and will use them again.
Fasttrack...they live up to the name!
verified customer
04/09/2012
Everyone was courteous. We were in the terminal and on the return we waited 2 minutes before the yellow van arrived, then were back at the parking facility within minutes. The car was waiting, the exit was fast. We always park at Fasttrack while traveling. Keep up the good work.
Better last year
verified customer
04/04/2012
This time I used your service I was disappointed. The staff seemed confused on what to do. The web print out that I usually use wasn't used at all. Now there is a new gate to get a ticket. So why do the advanced web reservation? I have been using your service for two years. thanks
Great
verified customer
04/01/2012
Shuttle was waiting and car was waiting when I returned. Only problem is that vans are not equipped for handicapped people and my 90 year old mother had trouble getting on and off.
Ms lis
verified customer
03/27/2012
This was by far the easiest part of my trip. Fast curteous. I will continue to use this parking service every time!!!! Thank you for making this service so exceptional!
Good Service
verified customer
03/24/2012
The service was good. There was some confusion over which lot to park in upon arrival. I made the reservation online and it was not clear whether I was in self park or valet.The attendants were very helpful and sorted it out for me. On return we had little trouble locating the shuttle pick up point , but once we found it , everything went fine. When we arrived back at the lot our car was waiting for us.
FastTrack Airport Parking valet
verified customer
03/21/2012
The shuttle bus service was prompt and the driver helpful. Check-in and check-out was quick and easy.
great value
verified customer
03/13/2012
Used it before/will use it again.
over nite parking
verified customer
03/07/2012
we we're pleased and satisfied with the services
?
verified customer
03/04/2012
Excellent service. Will use you again.
Problems we h
verified customer
03/03/2012
The guys couldn't find my car. Then when they did my car was blocked in. So we waited 20 min. to get our car. Then we go to pay and the cashier didn't seem to know her job.
Trip to Dominic Republic
verified customer
03/03/2012
This is the third time we have used Fasttrack and every time has been hassle free. Highly recommend.
My trip with airport meeting
verified customer
02/29/2012
I received a card for the new business name and I was looking for an older bus logo and the company name has changed.
First timer
verified customer
02/23/2012
Glad that you were recommended and we'll be back the next time we travel. There was a little confusion when I paid...the online calculation and printed reservation was different than the cashier's figure. She was very patient and the matter was resolved.
Valet Service
verified customer
02/18/2012
My biggest complaint is not the wait, even though I did watch at least two of every other parking service van go by me at the airport when I returned. 15 minutes I feel is too long to wait, but not a complete disaster. Biggest complaint, when using valet I expect that the car would have been running and warmed up a little, or at leas the windows should have been scraped of ice by the time I got there, which from above you know was more than 15 minutes.
not great experinece
verified customer
02/21/2012
was not charged the correct price i was quoted for valet parking of $8.33/day. Made a reservation online and gave a credit card for the deposit. When i checked out, I was told that I needed to have a coupon "in hand" in order to recieve the $8.33/day. The girl working the exit booth was extremely rude and when I tried to explain that I had booked online and was guaranteed $8.33, she would not listen Insisted that I had to pay $11.95/day without a physical coupon. Had to call a manager when I got home and was not offered a refund but rather a "three day pass" for my next trip. Would likely look at other parking options as this was quite a hassle. It was also explained to me that there is no communication b/w online parking sites and this particular facility. They often cannot honor what is being offered as an online discount
Worry free travel
verified customer
02/07/2012
Deciding to use Fasttrack Parking Philadelphia North allowed us to have a worry free travel experience.
Wait time
verified customer
02/01/2012
We had a lengthy wait for the Fast track bus and had to call the company twice. The driver said he was the only one running to pick people up.
Jeff Pressman
verified customer
01/17/2012
I usually use hotel with park and fly but this was much better and more reasonable. Shuttle service was great.
Very good with a few bumps and warts
verified customer
01/06/2012
Valet parking and ride to airport was smooth. Pickup took a little longer than other sites. Car was waiting when we arrived at the lot. It would have been nice if they had warmed it up for a few minutes. There was difficulty getting the published on-line rate at checkout, but eventually it was worked out.
Feedback
verified customer
01/05/2012
Everyone was very helpful and the shuttle bus showed up pretty quickly.
Fantastic Service!!
verified customer
01/01/2012
The shuttle arrived promptly, picked us up and helped us find our car (we forgot our aisle number). Later, the driver was very kind and helped us jump-start our car (battery had died in the cold). We were so impressed by the very courteous and helpful staff!
great service
verified customer
12/30/2011
van drivers were friendly and helpful.....very nice personnel......
Good Experience
verified customer
12/05/2011
When I dropped my car off the shuttle was ready to take me and my childern to the airport, we made it there in less than 5 minutes. Going back to the car was a little tricky. There were alot of people, however they were not moving toward the shuttle. I felt bad for those who were left at each of the shuttle stops. More shuttles were needed. My car was waiting for me to drive out since I had valeted. I would part here again.
Check-Out Process
verified customer
12/04/2011
It took the staff approximately 30 miin. to locate my car upon returnng to the lot for check out. The process was disorganized and unprofessional.
I was very satisified.
verified customer
12/02/2011
I was very satisified with the service. I will use you again.
Terrific Service
verified customer
11/30/2011
No wait time at departure and arrival. The shuttle was waiting for me! Highly recommended.
Fast & Easy
verified customer
11/30/2011
Very responsive and professional. Will use again.
great experience for first time customer
verified customer
11/29/2011
The parking lot is well located and easy to get to from the highway. Drivers are prompt and the entire staff is very helpful. The shuttle bus is extremely comfortable and our car was waiting for us upon our arrival at the lot. My family and I will be traveling again in December. We will be using this lot for that trip. We will be recommending your services to our friends and family.
Fasttrack rating
verified customer
11/29/2011
Lot was paved, bus was waiting, car was out for us on return, driver was polite and helpful, rate was reasonable. What more can you ask?
review fast track Phila north
verified customer
11/28/2011
Our experience was not all good but not all bad. When we arrived there a shuttle ready to take us to the airport. That was the good part. Upon our return, we called ahead so our car would be ready. We took a shuttle from the airport and when we arrived, our car had not yet been brought up to the front which was ok since we had gotten a shuttle very quickly from the airport. When we asked if our car was going to be brought up they were unable to find our keys. We had extra keys so we asked if we could at least put our bags in our car since we could see the car from the office area. We were told we could bring it forward while they looked for the keys we left with them. After a half hr of searching, the keys were located with an employee who was searching the lot and could not find the car. He had not responded to pages to see if he had the keys. The attendants were apologetic and offered to reduce our final bill for the inconvenience. This was extremely frustrating as we had been traveling all day and it was midnight when returned. We will most likely use this area again when we fly but will probably opt for the self park so that we can keep our keys.
The Pickup was not so pleasant
verified customer
11/28/2011
They misplaced the keys of those before me. Lot of confusion during car pickup. The way it is run, I won't be surprised if cars are lost from here. But in all the confusion, the guy gave me a generous discount on the fee. That was nice.
Absolutely Perfect
verified customer
11/23/2011
Easy drop off and pick up at the valet. Drivers were friendly and helpful. Highly recommend.
Kudos to Fasttrack
verified customer
11/23/2011
I would recommend Fasttrack highly. The operation was efficient, the people were courteous and the price was affordable. After a long trip when you just want to get home it was most pleasing to find the entire car retrieval system work quickly and smoothly. Thanks Fasttrackfor an excellent job!
Great Experience
verified customer
11/21/2011
The only con was the difficulty actually finding the place as there are so many parking lots around there. The person manning the gate was of no help because he told us to go to self-park...when I had already put down a deposit on the valet service. Anyways, the value is awesome, the shuttles are plentiful (I didn't feel like a packed sardine in the shuttle) and the check-out process couldn't have been smoother. I will most definitely be using this service again.
Great Experience
verified customer
11/17/2011
The service was fast and reasonably priced. Definitely will use your facility again. Liked the coupon online, too.
Mrs. Dang
verified customer
11/16/2011
I was very pleased with the friendliness of the staff and found the service very convenient and fast. I would recommend to family and friends. WEll Done.
Not a single problem
verified customer
11/15/2011
Arrived and immediately had our bags taken. Drivers were very friendly. Upon arrival back one quick call had a shuttle to us in less than five minutes. Very nice to get back from a trip and have your car upfront waiting for you.
Great service
verified customer
11/02/2011
Easy to find, easy to use, nice people people. I will use this service again.
recommended
verified customer
10/28/2011
I had a little trouble finding the location on my GPS but once i was there, they were quick and unloaded my luggage and had me to the airport in a timely fashion. Everyone was pleasant and curtious. I like it when people are smiling and seem to be aware that you are there. We dont do enough of that now a days. Thanks for your help. I will be calling on my next trip.
Mr
verified customer
10/27/2011
The entire process of parking, ride to/from airport could not have been any easier. And, our car was waiting for us when we arrived back at the lot from our trip.
Great Parking Experience
verified customer
10/21/2011
Courteous, friendly staff at Airport Parking. The driver was at the airport within minutes of our calling the lot. I would definitely recommend this lot to anyone looking for an easy to access off-site parking facility near the Philadelphia Airport.
Great service
verified customer
10/21/2011
Great place to park. Only downside was when we arrived at lot we had to wait about 10 minutes for them to bring our car from the lot. Other than that great place to park.
How was the check in/out process
verified customer
10/18/2011
I was unclear were to park and what to do when we arrived, although it may have been the hour,4AM. Should have better signage. Wait for shuttle was longer than others. Overall, good and would recommend to others.
Dr. JAS
verified customer
10/15/2011
Excellent service; all employees most polite and gracious.
.
verified customer
10/13/2011
Parking lot in need of repair other that that every thing went smooth
Awesome service!!
verified customer
10/13/2011
I usually take the train to the airport. Due to my flight leaving so early in the morning, I had to drive to the airport. I chose FastTrack due to the close location and price. I had my doubts, but did not have much of a choice. I was impressed! The van was waiting when I arrived, helped me with my bags. Pickup was a breeze. The drived actually took me directly to my car. I travel a lot for business. I will surly use this service again.
fasttrack, north
verified customer
10/13/2011
I would use this location again. I lucked out and had the shuttle waiting to and from airport. The bus driver to the airport was very informative, friendly and helpful. The bus driver from the airport seemed angry and not approachable. All was good except the cashier who I found to be rude.
Valet service
verified customer
10/12/2011
Great service
PARKING SERVICE
verified customer
10/11/2011
YOUR SERVICE WAS OUTSTANDING, SHUTTLE DRIVER WAS VERY PROFESSIONAL AND COURTEOUS. ALL YOUR PERSONNEL WERE GREAT. THIS WAS MY 2ND TIME USING YOUR FACILITY AND WILL DEFINITELY BE USING IT AGAIN AGAIN THANKS FOR YOUR OUTSTANDING SERVICE
Mr
verified customer
10/10/2011
1st time user. Worked out great. no waiting, paying was easy. going to do it again this week.
Confusion at check-in
verified customer
10/05/2011
Overall my first experience with you was good. However check-in was confused since I paid for valet lot on-line (and receipt said valet) but printed receipt had self-park address and attendant was about to send me to self-park before I insisted she check again. She let me in but said I may not have stated rate honored in the end. In the end it was fine. Please figure out this confusion for next time. Thank you
Dave
verified customer
10/04/2011
Great better then parking at Newark
Parking
verified customer
10/01/2011
Good service... keep it up.
great
verified customer
09/28/2011
great service
everything went really smoothly
verified customer
09/11/2011
iN FACT MY PLANE WAS LATE 4 HOURS GETTING IN, AND IT JUST SO HAPPENED THAT THERE WAS A BUS WAITING AS SOON AS I CAME DOWN, SO I HAD NO WAIT AT ALL. WILL DEFINITELY USE FASTTRACK AGAIN.
good service
verified customer
09/08/2011
excellent i have used 3 times always a good experience
Excellent service
verified customer
09/06/2011
The service was very good at both times during drop off and pick up. we didnt have to wait for long during pick up. I would definately park here again.
Three Day Stay
verified customer
08/31/2011
Excellent
Very courteous / Helpful
verified customer
08/30/2011
The staff was very courteous and helpful with my first time visit.
Will use again
verified customer
08/28/2011
Everyone was polite and helpful. Drivers were pleasant and on time.
Great Service
verified customer
08/22/2011
The service was great....my car was there and ready when we arrived from the airport so it was a very good time for me having parked there....THANKS ALOT FASTTRACK YOUR THE BEST...
Friendly Service Even @ 4 AM!
verified customer
08/19/2011
When we arrived at the valet lot we were greeted by two smiling faces. One was the valet driver the other was the shuttle driver. This was the first time my husband and I traveled this early in the morning, as well as, using Fasttrack. I chose the lot because of a recommendation of a friend and we were 110% pleased! The service was friendly and fast both going to and coming from the airport. Fasttrack will be our primary parking lot when we fly from PHL. Thank you!
Mrs.
verified customer
08/19/2011
Drop off and pick up were great. I have a written on line quote for our stay and the ladie at the toll gate would not honor it. It cost me much higher tha the cost offered. I was very disappointed with this aspect of your service.
Good but could be better
verified customer
08/17/2011
When we arrived, there was a lot of confusion and commotion going on near the entrance. It seemed very disorganized. There were a lot of cars, and people trying to transfer from their cars to the vans, without any direction from the staff. The drivers were very polite and helpful once we boarded the van. Same situation upon return. There needs to be either more staff to handle the volume, or better organization. Would I use these facilities again, yes.
Comments
verified customer
08/17/2011
Some confusion about where to enter. No sign at the gates.
Service
verified customer
08/15/2011
Pick up and service was good.
parking report
verified customer
08/09/2011
three comments: first: van pick up at car was very timely. on return, took 3 telephone calls to get an answer with well over 20 rings on the first two. but when it came, it was quick and polite and right to my car. parking surface is a disaster. payment in advance was unclear as being deposit not full payment.
Good service
verified customer
08/09/2011
To whom be interesting : I want to let know to anybody who look for parking and be save your ,car this is it the best place . Thanks you guy for take care my car.
Airport Parking
verified customer
08/07/2011
EVeryone was friendly and helpful. I look forward to the next opportunity to do business with Fasttrack Airport Parking.
very good
verified customer
08/05/2011
The only problem was processing the coupon, it took about 15 minutes but I ended up paying less than i thought so it was well worth it.
Stay at Philadelphia Airport
verified customer
08/01/2011
Living in Connecticut I do not typically fly from Philadelphia but needed to be nearby the day after my busienss trip. I found your location by web search. Check in was prompt & courteous & the driver had me to the terminal very timely. I returned late evening & found my car battery was dead. I was in the self park section. The gate attendentcalled for a van driver who was very, very helpful. He brought cable quickly, helped me push back the car & we were able to get the engine started and me on my way. I could not be more grateful for the assistance. Thanks for the outstanding extra effort. I was able to get on the road and not miss my appointment. Thanks!
They are great
verified customer
07/15/2011
I have used fast track a number of times now and my car is always ready and it perfect shape when I arrive. It couldn't be easier
deposit billed 3 times instead of 2
verified customer
07/11/2011
I reserved to parking spaces in valet on line. I was charged for three deposits ??? Please review and credit my card Thank You
Will use again
verified customer
07/07/2011
All of the employees were especially nice and helpful. Lamar who picked me up upon my return was great. Very little wait time and easy on/off 95.
Great!
verified customer
07/07/2011
great service love it.
Efficient and Economical
verified customer
06/30/2011
A friend who's a frequent business flyer recommended Fastrrack to me, and I'm glad he did. It was convenient, quick, efficient and cheaper than airport-owned parking. I probably got to the airport for my departing flight more quickly than I would have in one of the "outer" airport lots, and it cost me at least $5 less. The shuttle drivers both ways were courteous and helpful. I'd recommend them to others and use them again.
Happy Traveler
verified customer
06/23/2011
I had a most pleasant experience. The staff was very friendly, helpful and punctual. The parking area secure and well lit. My return was late Monday night and rather than wandering around an unfamiliar parking garage it was comforting to be picked up at airport baggage claim,return to the parking area and have my car waiting for me. I will definitely use Fasttrack Airport Parking Philadelphia North on my next trip.
car break ins
verified customer
06/18/2011
Upon return there was much ado re breakins. Fortunately my car was ok. However, there were several others were not so lucky. It really unnerved me that this would happen.
Fast Track
verified customer
06/18/2011
The people at Fast Track are about the nicest pepole that you can find. The were very helpfull, and got our bag out of our car and to the air port baggage people! Both the drivers comming and going were so very nice. Will use Fast Track on our next trip!!!
Excellent
verified customer
06/15/2011
Great service. We've parked there before and we'll park there again. Just wish you offered a travel agent discount.
AAZ
verified customer
06/14/2011
Everything went smoothly!!
No surprise
verified customer
06/11/2011
Everything went exactly as I expected it to. Which is to say without a flaw. This is what I have come to expecft from FASTRAC and I was not dissapointed.
GOOD SERVICE
verified customer
06/09/2011
WE HAVE A GOOD EXPERIENCE WITH FASTTRACK PARKING NORTH
Review for Fasttrack Airport Parking Philadelphia North
verified customer
06/03/2011
Service was good. a little bit backed up when leaving the vehicle which caused some delay but overall OK.
Service was very good.
verified customer
05/25/2011
The service was very good - no hassles. Employees were polite and heplful.
Slow pickup
verified customer
05/23/2011
Outbound went very well. Inbound, at 3:00 a.m., after a long delay enroute, I had to wait 25 minutes to get picked up, along with about 6 others from my flight. Other parking services picked up other passengers within 10 minutes. Betty, the dispatcher, was very nice to deal with and should be a valued employee. She dispatched the pickup right away, but no one showed. Because of the delay, I'll use a competitor next time.
great parking
verified customer
05/23/2011
Very good place to park,close by and no hassle.their buses take you to your gate and pick you up when you get back,the buses runs frequently so the wait is short.I would use the again
Excellent experience
verified customer
05/16/2011
Getting into the parking lot was a little difficult (new construction in the Lot) but everything else was excellent. Tell people to keep their ticket number handy when they call for pickup (makes life a lot simpler.
These folks are good!
verified customer
05/03/2011
The level of service is excellent. Fasttrack makes travel with a kid so much easier. I really appreciated the help I got when we arrived in a thunderstorm -- with their smooth, organized, fast service, we barely got wet!
review
verified customer
05/03/2011
Shuttle service was prompt and courteous. However, my car key was misplaced, resulting in a delay in getting my car.
Great
verified customer
04/11/2011
No problems and very helpful.
Good
verified customer
03/15/2011
Great
good experience
verified customer
03/05/2011
Unfortunately my bag was stolen whilst away. They were very sympathetic to my needs
My parking experience
verified customer
02/03/2011
The valet was wonderful. I was travelling alone with my 20 month old son. The men helped me with my luggage and assisting us onto the shuttle. The car was ready and waiting by the time I got back. This was exceptional service at it's best!
Parking experience review
verified customer
01/30/2011
The check in and arrival to the airport was terrific! However, the flight was cancelled and by the time I was able to find my luggage-which was sent accidently to my destination, I was charged a full day at the site but was only there a few hours. I do however appreciate the speed at which I was picked up and returned to my car. The situation was no fault of yours. Thank you for taking care of my car and getting me to and from the airport safely.
Excellent Experience!
verified customer
01/09/2011
Excellent experience will definetely use again!
Good experience
verified customer
12/29/2010
Would use this service again. Thanks
Excellent Service
verified customer
12/15/2010
Thanks for taking care of our vehicle and us upon our return. We could not locate out ticket and the young lady at the counter went above and beyond to assist us, knowing we were extremely exhausted following a 15 hour flight. Thanks to all and we will definately use your service on every future trip.
Bad Experiences
registered customer
05/11/2011
Incident 1: I picked up my car and the radio/navigation system was not working, but it was functioning properly when I dropped off the car. This can happen when the battery gets disconnected, I was concerned, made some calls to get codes, now everything functioning again. Incident 2: A snow storm hit and 48 hours later, the lot was still not cleared. Their snow plows cleaned a path around the cars, while simultaneously burying the cars in deeper. At pickup, they were digging cars out one at a time. After getting luggage, waiting an hour for the shuttle (as their competition's shuttles kept coming by), 2 hours to get my car, I finally arrived home 2:30 AM. While scraping the snow off my car, I watched the gentleman scratch my car down to the metal. I called Fasttrack to find out what happened, but nobody ever got back to me, I could not get their manager on the phone. I understand that snowstorms can be challenging but protecting our cars is what we pay them to do!
A very sad experience...
verified customer
04/27/2011
Dropping off my car was fine. The dilemma was the picking up.I was not sure of the pick up area so I called.I found the area fine, and I had a 40 minute wait for my pick up, that was so upseting.I counted many of your competitors coming and going numerous times, and I still waited. After I was finally picked up and I finally arrived to my car, the driver told me to follow him and go to the gate. I pulled up at the gate and a woman stated, "Where is my ticket?" I assured her I never recieved a ticket, I made arrangements over the net and showed her my proof. This ordeal took twenty minutes. I asked for a supervisor and she stated he would not know and for me to deal with her. To say the least, I will not be returning to your establishment for I was treated very poorly and the experience ended a wonderful vacation on a very bad note.
Great experience
verified customer
12/06/2010
Fast and easy. In the return from my trip, i called them when i got off the plane and by the time i got to the exit, they were there wait for me. Great service and i will use them again.
my sray
verified customer
10/25/2010
I had no problem finding the place and the service was quick. I did notice that the front passenger seat was puched back the whole way for some reason but otherwise everything was fine.
Excellent
verified customer
09/23/2010
I was more than pleased with the service and convience of parking at fastrack. You may be sure I will use this service again and tell others about it.
OK
verified customer
09/22/2010
Service was quick and efficient. I did not get the discount promised.
Fast and Great Service
verified customer
09/05/2010
Had a good experience.
perfect
verified customer
08/23/2010
Everything was great as always Thanks
Good Experience
verified customer
08/11/2010
I was very pleased with the quick service when I dropped off my car. When I had my suitcase out the trunk there was a shuttle and the guy loaded up my suitcase. When I returned I didn't have to wait long for a shuttle to come by to take me to my car. I was happy to see my car sitting there waiting for me when we got to the lot.
Fasttrack Airport Parking Phila North
verified customer
08/09/2010
Would use this service again, totally convenient, ran very smooth and polite people to deal with.
Excellent Service
verified customer
08/04/2010
Very good service and transportation to and from airport will use service again
Valet Parking
verified customer
07/23/2010
I was pleased with the prompt service. I will visit you again.
great experience all around
verified customer
07/15/2010
Everything about my parking experience with Fasttrack was good. Employees were courteous and helpful, I was taken to and picked up from the airport promptly, and the lot was easy to find following the online directions.
Parking
verified customer
05/01/2010
Everything was perfect .Fast to get to Airport and fast back to Fast tract. Thank You
Read More
$8.55
Daily Rate
Price Breakdown
Outdoor Valet X 1
Service Fee
Estimate Tax & Fee
$8.55
$3.00
$3.55
Total
Deposit Due
Pay at Lot
$15.10
$4.28
$10.82